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New Relic vs Weights & Biases comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 28, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

New Relic
Ranking in AIOps
4th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
176
Ranking in other categories
Application Performance Monitoring (APM) and Observability (4th), Network Monitoring Software (9th), IT Infrastructure Monitoring (9th), IT Operations Analytics (3rd), Mobile APM (2nd), Cloud Monitoring Software (3rd)
Weights & Biases
Ranking in AIOps
16th
Average Rating
8.2
Reviews Sentiment
5.4
Number of Reviews
8
Ranking in other categories
AI Observability (21st)
 

Mindshare comparison

As of August 2026, in the AIOps category, the mindshare of New Relic is 7.3%, down from 10.6% compared to the previous year. The mindshare of Weights & Biases is 1.1%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
AIOps Mindshare Distribution
ProductMindshare (%)
New Relic7.3%
Weights & Biases1.1%
Other91.6%
AIOps
 

Featured Reviews

BasilJiji - PeerSpot reviewer
System engineer at a retailer with 10,001+ employees
Real-time alerts have reduced server outage impact and support fast incident response
In the dashboard, if they could show a little more metrics regarding the application and related things, that would be how New Relic could be improved. Currently, there are things showing from the server level and application level, but it can be improved. That is what I felt. Regarding user interface, I do not feel much concern, but for some kind of issues when we are trying to get support from the New Relic team, their SLA seems to be long. They are taking seven to ten working days for resolving some kind of scenario or issue. That is a bit difficult for us. If they could improve the customer support by reducing their SLA within three to five days, if they could remediate everything, that will be so much helpful. When it comes to the customer support part, I felt they need to be a little more improved on that part. The support overall is good, but they can improve. That is the reason I have given it eight out of ten.
reviewer2859075 - PeerSpot reviewer
software Engineer at a financial services firm with 10,001+ employees
Tracking model metrics and artifacts has improved workflows but documentation needs clarity
In my opinion, the best features Weights & Biases offers are that they are easy to adapt and navigate through inside their UI, and I can check the model artifacts by versions. Sometimes when it throws errors, I can check them easily, and it has access control that's a good fit for corporate usage. What I like about the UI and the access control features is that they are just easy to navigate, easy to understand, and finding is also easy. Weights & Biases has positively impacted my organization a lot because many users are using Weights & Biases for tracking models and seeing metrics. I believe it places a lot less weight on setting up this tracking method. I can share specific outcomes or metrics since using Weights & Biases. For example, I can check each epoch's model artifacts and see how effectively it worked on my evaluation set, and it can be fetched by the unique ID.
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Outsourcing Company
9%
Manufacturing Company
9%
Construction Company
7%
Financial Services Firm
15%
Manufacturing Company
14%
Construction Company
11%
Educational Organization
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business65
Midsize Enterprise52
Large Enterprise79
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise4
Large Enterprise3
 

Questions from the Community

Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What needs improvement with New Relic Insights?
I find New Relic to be somewhat expensive. Our team shares logins, contrasting with other applications where individual team accounts are standard. Pricing is a primary concern since New Relic can ...
What is your primary use case for New Relic Insights?
As an Application Monitoring Engineer, my primary responsibilities include ensuring the uptime of services, managing infrastructure, and monitoring transactions. I use New Relic to set up incidents...
What needs improvement with Weights & Biases?
Deployment and monitoring stands out as a feature I wish had further improvement. When I used it, it served as a fine-tuned model directly from Weights & Biases, providing automations for CI/CD...
What is your primary use case for Weights & Biases?
I use Weights & Biases primarily for experiment tracking, logging metrics such as loss and accuracy, learning rate, and other parameters. It helps in visualizing training progress in real time,...
What advice do you have for others considering Weights & Biases?
I suggest avoiding making the interview too lengthy, as it is meant for review purposes and should not take up thirty minutes to one hour. My overall review rating for Weights & Biases is eight...
 

Comparisons

 

Also Known As

New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
Weights and Biases Weights & Biases
 

Overview

 

Sample Customers

World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
Information Not Available
Find out what your peers are saying about New Relic vs. Weights & Biases and other solutions. Updated: June 2026.
909,725 professionals have used our research since 2012.