Splunk Enterprise Security and New Relic compete in the domain of data monitoring and analysis. Splunk showcases advanced data ingestion and search capabilities, while New Relic is favored for user-centric application performance monitoring.
Features: Splunk Enterprise Security is characterized by its comprehensive data ingestion from various sources, real-time monitoring, and flexible dashboard creation. It also has powerful search functionalities with its Search Processing Language (SPL), making it a tool of choice for enterprises focusing on operational intelligence and security monitoring. In contrast, New Relic provides real-time application performance monitoring with robust user-centric insights. Its capabilities extend to easy integration with various platforms, and it stands out for its extensive visualization features, and real-time server, and application performance monitoring.
Room for Improvement: Splunk could benefit from simplifying its setup and licensing process, as complexity can be a barrier for smaller enterprises. Enhancements in its user interface and third-party service integrations could further boost its appeal. For New Relic, improvements are needed in its integration with legacy systems and providing more detailed error insights. Pricing flexibility and scalability remain areas to be refined, along with enhancing real-user monitoring and mobile application support.
Ease of Deployment and Customer Service: Splunk's deployment is well-suited for hybrid and on-premises environments, backed by a dedicated support team and a vibrant user community. It is recognized for thorough support, although setup can present challenges. New Relic, primarily cloud-focused, offers straightforward deployment and flexibility, which appeals to cloud-centric organizations. Its ease of deployment in the cloud is complemented by active support channels, but users may find Splunk's extensive community more comprehensive.
Pricing and ROI: Splunk's pricing model is data ingestion volume-based, which, although comprehensive in capabilities, can be costly, particularly for small businesses or those handling large data volumes. Conversely, New Relic's pricing is on a per-host basis, offering transparency but can be expensive with deeper monitoring needs. Both solutions deliver considerable ROI when implemented effectively, yet potential buyers need to consider costs, as both models present substantial investments.
The documentation for Splunk Enterprise Security is outstanding. It is well-organized and easy to access.
We couldn't calculate what would have been the cost if they had actually gotten compromised; however, they were in the process, so every investment was returned immediately.
On average, my SecOps team takes probably at least a quarter of the time, if not more, to remediate security incidents with Splunk Enterprise Security compared to our previous solution.
Issues that could be solved quickly sometimes take longer because they go around in circles.
We have paid for Splunk support, and we’re not on the free tier hoping for assistance; we are a significant customer and invest a lot in this service.
I have had nothing but good experiences with Splunk support, receiving timely and helpful replies.
We've had great customer success managers who have helped us navigate scaling from 600 gigs to 30 terabytes.
We currently rely on disaster recovery and backup recovery, which takes time to recover, during which you're basically blind, so I'm pushing my leadership team to switch over to a clustering environment for constant availability.
They struggle a bit with pure virtual environments, but in terms of how much they can handle, it is pretty good.
It is easy to scale.
They test it very thoroughly before release, and our customers have Splunk running for months without issues.
Splunk has been very reliable and very consistent.
It provides a stable environment but needs to integrate with ITSM platforms to achieve better visibility.
Email alert customization is limited; it cannot be tailored much, which makes the system more rigid than optimal.
Improving the infrastructure behind Splunk Enterprise Security is vital—enhanced cores, CPUs, and memory should be prioritized to support better processing power.
Splunk Enterprise Security is not something that automatically picks things; you have to set up use cases, update data models, and link the right use cases to the right data models for those detections to happen.
For any future enhancements or features, such as MLTK and SOAR platform integration, we need more visibility, training, and certification for the skilled professionals who are working.
I saw clients spend two million dollars a year just feeding data into the Splunk solution.
The platform requires significant financial investment and resources, making it expensive despite its comprehensive features.
I find it to be affordable, which is why every industry uses it.
Using New Relic speeds up troubleshooting and resolution, giving us a clearer picture of where issues are, thus saving time and effort.
This capability is useful for performance monitoring and issue identification.
I assess Splunk Enterprise Security's insider threat detection capabilities for helping to find unknown threats and anomalous user behavior as great.
Splunk Enterprise Security provides the foundation for unified threat detection, investigation, and response, enabling fast identification of critical issues.
| Product | Market Share (%) |
|---|---|
| Splunk Enterprise Security | 22.7% |
| New Relic | 14.2% |
| Other | 63.1% |
| Company Size | Count |
|---|---|
| Small Business | 65 |
| Midsize Enterprise | 49 |
| Large Enterprise | 60 |
| Company Size | Count |
|---|---|
| Small Business | 109 |
| Midsize Enterprise | 49 |
| Large Enterprise | 255 |
New Relic offers real-time application monitoring and insight into performance bottlenecks. Its customizable dashboards and APM integration provide efficient operational support, while server performance alerts ensure quick issue detection.
New Relic provides comprehensive monitoring of application performance, tracking bottlenecks across databases and front-end components. Users employ it for server and infrastructure monitoring, as well as analyzing key metrics such as CPU and memory usage. The solution's ability to integrate with tools like PagerDuty enhances incident management capabilities. However, users have expressed a need for improvements in query language simplicity, more detailed historical insights, and better mobile app monitoring support.
What are New Relic's most important features?In industries like e-commerce and financial services, New Relic supports application performance monitoring to enhance user experience and system reliability. Organizations leverage its insights for optimizing performance, particularly in server operations and infrastructure management. Its ability to monitor API failures through synthetic monitoring is crucial for maintaining high service levels.
Splunk Enterprise Security delivers powerful log management, rapid searches, and intuitive dashboards, enhancing real-time analytics and security measures. Its advanced machine learning and wide system compatibility streamline threat detection and incident response across diverse IT environments.
Splunk Enterprise Security stands out in security operations with robust features like comprehensive threat intelligence and seamless data integration. Its real-time analytics and customizable queries enable proactive threat analysis and efficient incident response. Integration with multiple third-party feeds allows detailed threat correlation and streamlined data visualization. Users find the intuitive UI and broad compatibility support efficient threat detection while reducing false positives. Despite its strengths, areas such as visualization capabilities and integration processes with cloud environments need enhancement. Users face a high learning curve, and improvements in automation, AI, documentation, and training are desired to maximize its potential.
What Are the Key Features of Splunk Enterprise Security?In specific industries like finance and healthcare, Splunk Enterprise Security is instrumental for log aggregation, SIEM functionalities, and compliance monitoring. Companies leverage its capabilities for proactive threat analysis and response, ensuring comprehensive security monitoring and integration with various tools for heightened operational intelligence.
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