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New Relic APM Logo
17,752 views|12,763 comparisons
Splunk Logo
91,028 views|76,249 comparisons
Featured Review
Find out what your peers are saying about Dynatrace, Datadog, AppDynamics and others in Application Performance Management (APM). Updated: January 2022.
566,121 professionals have used our research since 2012.
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The most valuable feature is the ability to receive in-depth information about applications. It can detect a lot of important information.""The most valuable feature is application monitoring.""It does everything we wanted it to do.""The simplicity of the dashboard is very good.""End-user Synthetics and monitoring are very good.""The VPN is one of the solution's most valuable features for us.""The service maps that it creates, the health maps that it creates, the insights that it provides, etc., are all quite useful.""Working with the solution is very easy. It's user-friendly."

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"One of the most valuable features is threat hunting. We can do threat hunting and identify if there is any malicious activity happening within our environment, which is a key feature for us.""The additional vendors we've brought on board, particularly the elastic, have been quite beneficial.""This is a straightforward solution, easy to configure.""Splunk is quite flexible for our customers. Splunk does not filter from a specific lock, you can define it later.""The most valuable features of the solution are it is straightforward to use and the documentation is good for finding out how to get the data you are looking for.""The feature that I have found most valuable with Splunk is the ability to sift through a bunch of data very quickly.""Its compatibility with other SIEMS is very useful.""The most valuable features in Splunk are the search function and the ability to run selected session reports. The session reports are important because I can use them to see what is going on in our environment weekly. Additionally, we can use the graph to see how often that particular event is happening."

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Cons
"There has been some problem with the agent, and it is just not working well. It is not able to record information with the application server. They have been able to fix the issue, but it took quite a long time. This is the main issue in the APM products and also in New Relic. The mobile application monitoring has been pretty difficult to set up and also quite expensive. It should be a little bit easier and cheaper. Because it is pretty difficult and expensive, many customers don't take it.""It is very difficult to award the service level cycles at an endpoint level.""The deployment process could be improved.""The solution could improve by having more network monitoring features, such as for all the infrastructure.""The older view is much better than the new view that they have. We'd like to go back to that previous version. The user interface just isn't as nice as it used to be.""How granular I could go down at looking at certain data, especially related to the operations, is limited.""The product has good documentation for Linux, however, their documentation for Windows is lacking substantially. It's something they need to develop.""They should bring the pricing down to be more competitive."

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"The implementation and the scanning of the logs can be difficult.""We had some connections issues with the solution at the beginning.""I would like Splunk to add more integration. QRadar has many indications with more products than Splunk.""The solution could improve by increasing the performance. We have run into problems when large amounts of data are processed.""It needs integration with a configuration management solution.""It could be more user friendly, in terms of the end-user experience.""It is a good product, but the Achilles heel for a lot of organizations is the cost model for it because it gets expensive. That's because the model is based on how much data it processes a day, which can be prohibitive, especially if you have a lot of data. A lot of customers may not be ready for the sticker shock on how to fully leverage the product. I realized that the reason for that is that when it was originally designed, it was kind of like a big data modeling application. If they want to have a bigger customer base, they can come out with subsets of their product that are focused on specific things and have different pricing models. It may help with the cost.""On-premises scaling of the solution is a bit more limited than it is on the cloud."

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Pricing and Cost Advice
  • "The price depends on how many agents you want."
  • "This is an expensive tool."
  • "The price was one of the reasons we chose this solution."
  • "I think the pricing is reasonable."
  • "The price of the solution could be less expensive. You have to pay a lot for each user. There is an additional cost for extra features."
  • More New Relic APM Pricing and Cost Advice →

  • "I think that most of the monitoring solutions are expensive."
  • "I think that most of the log analytics solutions are expensive and I'm not sure if it's worth it."
  • "Our customers often complain that the price of Splunk is too high."
  • "Licensing is a yearly, one-time cost."
  • "The price is comparable."
  • "The pricing model is expensive and a nightmare based on the amount of data."
  • "The solution is a little expensive."
  • "It is economical than other solutions."
  • More Splunk Pricing and Cost Advice →

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    Questions from the Community
    Top Answer: 
    The simplicity of the dashboard is very good.
    Top Answer: 
    It offers transactions, but it does not offer an endpoint-level insight at the URL level. When we get a request, we want to know what the life cycle of that service is, and where the cycle is. This is… more »
    Top Answer: 
    For tools I’d recommend:  -SIEM- LogRhythm -SOAR- Palo Alto XSOAR Doing commercial w/o both (or at least an XDR) is asking to miss details that are critical, and ending up a statistic. Also,… more »
    Top Answer: 
    It would really depend on (1) which logs you need to ingest and (2) what are your use cases Splunk is easy for ingestion of anything, but the charge per GB/Day Indexed and it gets expensive as log… more »
    Top Answer: 
    Splunk handles a high amount of data very well. We use Splunk to capture information and as an aggregator for monitoring information from different sources. Splunk is very good at alerting us if we… more »
    Ranking
    Views
    17,752
    Comparisons
    12,763
    Reviews
    8
    Average Words per Review
    556
    Rating
    8.5
    Views
    91,028
    Comparisons
    76,249
    Reviews
    44
    Average Words per Review
    502
    Rating
    8.0
    Comparisons
    Also Known As
    New Relic Mobile
    Splunk Enterprise Security
    Learn More
    Overview

    New Relic is a software analytics and application performance management solution that gives users in-depth data visibility and analytics. By going right to the source, the code, New Relic enables users to develop quicker software, build improved products,and consistently impress their customers. Data tells a story and New Relic interprets what it is telling you.

    Splunk software has been around since 2006 and the company has since grown to become an industry leader. Splunk's vision is to make machine data accessible, usable and valuable to everybody. The company offers a wide range of products to turn machine data into valuable information by monitoring and analyzing all activities. This is known as Operational Intelligence and is the unique value proposition of Splunk.

    Splunk is well-known for its Log Management capabilities and also for its Security Information and Event Management (SIEM) solutions.

    Offer
    Learn more about New Relic APM
    Learn more about Splunk
    Sample Customers
    Dow Jones, Microsoft, Nike, Groupon, NBC, Sony, Fox, Adobe, Best Buy, Walmart, and WebMD, Cirque du Soleil, FlightNetwork.com, France Télévisions SA, Hachette Book Group, Hy-Vee, Inc., Isolation Network, Inc., Lighthouse eDiscovery, Major League Soccer, NYC-DOT, New Zealand Media and Entertainment, Office Depot International in Europe, Royal Opera House, Adobe Systems Incorporated, American Eagle Outfitters, Inc., Citrix, Despegar.com, Eastern Bank Corporation, Fox Sports, Globosat, Hogg Robinson plc, iHeartMedia, Jive, Kent State University, Multiplus, NBCUniversal, Ocado, REI, Sensis, VenueNext, Yellow Pages Limited and Zenefits
    Splunk has more than 7,000 customers spread across over 90 countries. These customers include Telenor, UniCredit, ideeli, McKenney's, Tesco, and SurveyMonkey.
    Top Industries
    REVIEWERS
    Financial Services Firm19%
    Media Company11%
    Computer Software Company11%
    Manufacturing Company8%
    VISITORS READING REVIEWS
    Computer Software Company30%
    Comms Service Provider19%
    Financial Services Firm7%
    Media Company5%
    REVIEWERS
    Financial Services Firm18%
    Energy/Utilities Company11%
    Computer Software Company10%
    Retailer7%
    VISITORS READING REVIEWS
    Computer Software Company27%
    Comms Service Provider18%
    Financial Services Firm10%
    Government7%
    Company Size
    REVIEWERS
    Small Business38%
    Midsize Enterprise29%
    Large Enterprise32%
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise16%
    Large Enterprise62%
    REVIEWERS
    Small Business31%
    Midsize Enterprise14%
    Large Enterprise55%
    VISITORS READING REVIEWS
    Small Business27%
    Midsize Enterprise19%
    Large Enterprise54%
    Find out what your peers are saying about Dynatrace, Datadog, AppDynamics and others in Application Performance Management (APM). Updated: January 2022.
    566,121 professionals have used our research since 2012.

    New Relic APM is ranked 5th in Application Performance Management (APM) with 9 reviews while Splunk is ranked 1st in Security Information and Event Management (SIEM) with 56 reviews. New Relic APM is rated 8.6, while Splunk is rated 8.0. The top reviewer of New Relic APM writes "Useful service map feature and reasonably priced but the visibility can be improved". On the other hand, the top reviewer of Splunk writes "Very versatile for many use cases". New Relic APM is most compared with Datadog, Dynatrace, Azure Monitor, AWS X-Ray and AppDynamics, whereas Splunk is most compared with Dynatrace, Datadog, IBM QRadar, ELK Logstash and Microsoft Sentinel.

    We monitor all Application Performance Management (APM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.