Netsurion and ThreatLocker Cyber Hero MDR are two competitive products in the cybersecurity category. ThreatLocker seems to have the upper hand with its advanced application control and proactive threat management.
Features: Netsurion offers comprehensive threat detection and response through its SIEM and managed services, ensuring continuous monitoring across endpoints and cloud services. It integrates with various platforms and provides weekly reports that distill data into actionable insights. ThreatLocker Cyber Hero MDR features application ringfencing, granular policy control, and quick threat mitigation, focusing on minimizing operational disruptions while offering responsive support for threat detection and response.
Room for Improvement: Netsurion users highlight the need for improved report generation and search speeds, with SSDs required for optimal performance and agent deployment challenges. ThreatLocker users seek better integration with security platforms, streamlined user authentication, and clearer training modules. Users note the application exclusion process could be more intuitive.
Ease of Deployment and Customer Service: Netsurion supports On-premises, Private, and Hybrid Cloud deployments, offering flexibility but with potential complexity. Its customer support is praised for responsiveness, although time zone delays are noted. ThreatLocker employs predominantly Public Cloud setups for fast rollouts and has a rapid and consistent support structure, although critical escalations may encounter occasional miscommunications.
Pricing and ROI: Netsurion provides competitive pricing with a balance between cost and managed service value, yet some users cite high costs for scaling. Its strategic pricing model offers significant ROI, saving the equivalent of a full-time employee's cost. ThreatLocker is seen as cost-efficient; however, some perceive its pricing as high due to device minimum requirements. Despite this, it aligns with market offerings, emphasizing client satisfaction and ROI by enhancing security posture and reducing risks.
One customer who previously did not have anything like this mentioned having peace of mind, which is invaluable for a business owner.
It saves us from extensive remediation when a compromise occurs and aids in proactive measures before threats arise.
We now have enough to support technicians and bring someone else on board, which we could not do before because we were very inexpensive.
The senior team at ThreatLocker is also very accessible in case we need any help.
ThreatLocker's support and Cyber Heroes have the absolute best support in the industry, in my opinion, bar none.
The ThreatLocker team has been fantastic, assisting us at every step.
I can onboard a new customer in no time, freeing up time for my team to onboard as many as needed without it taking too much time.
Scalability is great; I would rate it a ten out of ten.
It scales with you.
What's been wonderful about ThreatLocker is when we have found an issue and identified it, the entire team has taken those things seriously and gotten them remediated for us and our clients quickly, and more quickly than I've experienced with other vendors.
I would rate it around nine out of ten.
It is preferred that everything is seen under one tool rather than multiple platforms requiring multiple logins.
The Cyber Hero Support is not as effective as it is portrayed.
From an MDR perspective, the solution can have the ability to ingest logs from other sources, such as M365, firewalls, external sources, and even cloud SaaS-based platforms.
Pricing is a bit high, with a minimum of 50 devices.
We would have been one of the biggest partners in Ireland, so we got pretty good pricing at the start, and it is still competitive.
We have an essential users package where we charge per head, and then we have an advanced security offering that we charge per head, and we've baked ThreatLocker into that advanced offering for our clients.
We've seen an 80% to 90% improvement in remediation.
There is a tremendous amount that is helpful, such as their recording, watching the systems, locking down the systems, and their training.
When the update rolled out for version 18, it was able to catch a 3CX Supply Chain attack where a client had downloaded a DLL file that was trying to steal the authenticated Office 365 or authenticated G Suite tokens.
Netsurion offers a comprehensive solution for centralized log management, SIEM, and managed services, ensuring continuous monitoring and security event analysis for diverse organizations, enhancing IT security and compliance.
Netsurion centralizes event management through SIEM and managed services. Organizations leverage it for vulnerability assessment and intrusion detection, integrating logs from Windows, Linux, and network devices. Its SOC provides 24/7 monitoring, ensuring compliance with PCI and audit standards. Real-time alerts and efficient log data aggregation enhance threat identification and response. Weekly reports and insights into user lockouts contribute to robust security management, beneficial for firms with constrained resources.
What are some key features of Netsurion?Netsurion is implemented across industries like finance, healthcare, and retail, where security is crucial. These sectors require robust monitoring and compliance solutions, utilizing Netsurion's seamless integration with their existing infrastructure to manage security operations effectively, addressing both regulatory needs and threat management.
ThreatLocker Cyber Hero MDR provides advanced threat detection and response capabilities, designed to enhance cybersecurity defenses for businesses.
Designed for efficient threat management, ThreatLocker Cyber Hero MDR offers a comprehensive suite tailored to meet cybersecurity demands. Its robust architecture supercharges security operations, protecting against sophisticated threats with precision and reliability. Automation in threat management and response streamlines processes and enhances protection efficiency. This solution is widely recognized for its adaptability to various cybersecurity landscapes.
What are the solution's most important features?ThreatLocker Cyber Hero MDR finds effective use in industries requiring high-level security measures, including finance and healthcare. Its implementation involves integrating with existing infrastructure to offer seamless threat management, with a focus on protecting sensitive data and ensuring compliance with industry standards.
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