NETSCOUT nGeniusONE vs Splunk Observability Cloud comparison

NETSCOUT and Splunk are both solutions in the Network Monitoring Software category. NETSCOUT is ranked #29 with an average rating of 8.7, while Splunk is ranked #6 with an average rating of 8.4. NETSCOUT holds a 1.2% mindshare in NMS, compared to Splunk’s 1.3% mindshare. Additionally, 94% of NETSCOUT users are willing to recommend the solution, compared to 96% of Splunk users who would recommend it.

NETSCOUT nGeniusONE

Read 51 NETSCOUT nGeniusONE reviews

3,630 Views
2,650 Comparison Views

94% willing to recommend

Splunk Observability Cloud

Read 75 Splunk Observability Cloud reviews

7,605 Views
2,358 Comparison Views

96% willing to recommend

NETSCOUT nGeniusONE

Splunk Observability Cloud

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 28, 2025

NETSCOUT nGeniusONE and Splunk Observability Cloud compete in the IT observability category with nGeniusONE having an upper hand in network traffic analysis and Splunk Observability Cloud excelling in monitoring, dashboards, and cloud integration.

Features: NETSCOUT nGeniusONE is strong in network traffic analysis, deep packet inspection, and dependency mapping, enabling insights into NetFlow traffic and voice call quality. It focuses on past performance analysis as well. Splunk Observability Cloud offers comprehensive monitoring with advanced dashboards, alerting, and seamless cloud integration, providing a single-pane-of-glass view for hybrid environments.

Room for Improvement: NETSCOUT nGeniusONE needs to improve its user interface, integration, and reduce complexity with more options for virtual deployment. Its pricing model could be more modular. Splunk Observability Cloud requires enhancement in its user interface, further customizability of dashboards, and better integration with third-party tools. Its pricing and support could also be more competitive.

Ease of Deployment and Customer Service: NETSCOUT nGeniusONE primarily supports on-premises environments, making deployment complex and often requiring dedicated engineers for customer service. Splunk Observability Cloud is praised for its ease of use in hybrid and cloud settings, offering flexibility with on-premises and cloud deployments, though there is room for improving support services.

Pricing and ROI: Both solutions are considered expensive with nGeniusONE reflecting its functionality but raising concerns about overpayment due to complexity. It offers ROI through reduced troubleshooting times. Splunk Observability Cloud has competitive yet high pricing with discussions around cloud licensing, providing ROI by enhancing operational efficiency and decreasing troubleshooting time despite its premium cost.

To learn more, read our detailed NETSCOUT nGeniusONE vs. Splunk Observability Cloud Report (Updated: December 2025).

Buyer's Guide

NETSCOUT nGeniusONE vs. Splunk Observability Cloud

December 2025

Download the complete report

Helped 880,745 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

ROI

Sentiment score

7.0

NETSCOUT nGeniusONE boosts productivity by speeding up troubleshooting, enhancing network visibility, reducing downtime, and improving customer satisfaction.

Sentiment score

6.9

Splunk Observability Cloud boosts visibility, efficiency, and financial returns with faster debugging, reduced downtime, and improved collaboration.

No quotes available

For more quotes and insights, download the NETSCOUT nGeniusONE report

Using Splunk has saved my organization about 30% of our budget compared to using multiple different monitoring products.

reviewer1469784

Senior Manager at a financial services firm with 10,001+ employees

Anyone working in front-end management should recognize the market price to see the true value of end-user monitoring.

EdwardShim

General Manager at MOCOMSYS

I have definitely seen a return on investment with Splunk Observability Cloud, particularly through how fast it has grown and how comfortable other teams are in relying on its outputs for monitoring and observability.

Taiwo Ige

IT Operations Engineer at ABC Supply Co. Inc.

For more quotes and insights, download the Splunk Observability Cloud report

Customer Service

Sentiment score

5.9

NETSCOUT nGeniusONE's customer service is competent but varies by tier; onsite support is valued despite high costs and limited resources.

Sentiment score

7.1

Splunk Observability Cloud generally receives positive customer support reviews, citing prompt, knowledgeable assistance, despite occasional resolution delays.

They need to work on their response time and overall competence.

Mohammed Hassan

Regional Director at iSecureMind

The distributor's support is rated an eight out of ten, indicating room for improvement in SLA handling.

reviewer2598618

System Integrator at a construction company with 11-50 employees

I am actually happy with technical support from NETSCOUT.

EdwardShim

General Manager at MOCOMSYS

For more quotes and insights, download the NETSCOUT nGeniusONE report

On a scale of 1 to 10, the customer service and technical support deserve a 10.

reviewer2755917

Systems Administrator at a insurance company with 1,001-5,000 employees

They have consistently helped us resolve any issues we've encountered.

Juan Baez

Software Engineer at UKG

They often require multiple questions, with five or six emails to get a response.

Abdelmonam LABBOUZ

Splunk Observability Expert

For more quotes and insights, download the Splunk Observability Cloud report

Scalability Issues

Sentiment score

8.0

NETSCOUT nGeniusONE is scalable, with strengths in virtual expansion but limited by hardware restrictions for some users.

Sentiment score

7.3

Splunk Observability Cloud scales efficiently with organization needs, though costly, offering flexible integration and handling large deployments seamlessly.

The solution is highly scalable and accommodates the growth needs effectively.

reviewer2598618

System Integrator at a construction company with 11-50 employees

It is not similar to software solutions Datadog or Dynatrace where they can easily add agents without problems.

EdwardShim

General Manager at MOCOMSYS

For more quotes and insights, download the NETSCOUT nGeniusONE report

We've used the solution across more than 250 people, including engineers.

Abdelmonam LABBOUZ

Splunk Observability Expert

As we are a growing company transitioning all our applications to the cloud, and with the increasing number of cloud-native applications, Splunk Observability Cloud will help us achieve digital resiliency and reduce our mean time to resolution.

Lalatendu Swain

Application Developer at UMB Financial

I would rate its scalability a nine out of ten.

reviewer1469784

Senior Manager at a financial services firm with 10,001+ employees

For more quotes and insights, download the Splunk Observability Cloud report

Stability Issues

Sentiment score

8.1

NETSCOUT nGeniusONE is stable and robust, with rare upgrade issues and strong support, earning high user satisfaction.

Sentiment score

7.7

Splunk Observability Cloud is praised for stability and reliability, with occasional performance issues managed effectively by support.

Datadog is more stable than NETSCOUT nGeniusONE, being a SaaS-based solution compared to on-prem solutions like NETSCOUT.

Mohammed Hassan

Regional Director at iSecureMind

I rate the stability of NETSCOUT nGeniusONE as ten out of ten since we have not experienced any escalations or downtime issues from the end user's side.

reviewer2598618

System Integrator at a construction company with 11-50 employees

Customers are more sensitive about NETSCOUT nGeniusONE's upgrades because it has hardware.

EdwardShim

General Manager at MOCOMSYS

For more quotes and insights, download the NETSCOUT nGeniusONE report

I would rate its stability a nine out of ten.

Muhammad M

Head of DevOps at a tech services company with 1-10 employees

We rarely have problems accessing the dashboard or the page.

Abdelmonam LABBOUZ

Splunk Observability Expert

Unlike NetScout or regular agents for APM, RUM has many problems during the POC phase because customer environments vary widely.

EdwardShim

General Manager at MOCOMSYS

For more quotes and insights, download the Splunk Observability Cloud report

Room For Improvement

NETSCOUT nGeniusONE requires interface improvements, better integration, cost reduction, and enhanced features to increase appeal and competitiveness.

Splunk Observability Cloud needs better integration, automation, user interface, Azure support, and enhanced log analysis for improved user experience.

Customers want to have service assurance, including NPM and APM, from one vendor.

Mohammed Hassan

Regional Director at iSecureMind

It would be beneficial to see more AI capabilities included in nGeniusONE to further streamline processes.

reviewer2598618

System Integrator at a construction company with 11-50 employees

Many big companies Samsung and Hyundai try to build their own monitoring solutions using open-source tools and their own engineers, though it has not been successful.

EdwardShim

General Manager at MOCOMSYS

For more quotes and insights, download the NETSCOUT nGeniusONE report

The out-of-the-box customizable dashboards in Splunk Observability Cloud are very effective in showcasing IT performance to business leaders.

Taiwo Ige

IT Operations Engineer at ABC Supply Co. Inc.

The next release of Splunk Observability Cloud should include a feature that makes it so that when looking at charts and dashboards, and also looking at one environment regardless of the product feature that you're in, APM, infrastructure, RUM, the environment that is chosen in the first location when you sign into Splunk Observability Cloud needs to stay persistent all the way through.

Sarah Van Zee

Systems Monitoring Engineer II at a government with 10,001+ employees

There is room for improvement in the alerting system, which is complicated and has less documentation available.

Muhammad M

Head of DevOps at a tech services company with 1-10 employees

For more quotes and insights, download the Splunk Observability Cloud report

Setup Cost

NETSCOUT nGeniusONE is costly but offers reliable value and flexibility, necessitating careful budgeting for its comprehensive functionality.

Enterprise users see Splunk Observability Cloud as costly but valued for features, though some explore alternatives due to expenses.

The cost depends on the size of the customer, as sizing controls the pricing.

Mohammed Hassan

Regional Director at iSecureMind

Regarding its high price, I give NETSCOUT nGeniusONE a seven.

Hasan Toffaha

Newwork And Collaboration Supervisor at Nafeza

For more quotes and insights, download the NETSCOUT nGeniusONE report

Splunk is a bit expensive since it charges based on the indexing rate of data.

reviewer1469784

Senior Manager at a financial services firm with 10,001+ employees

It is expensive, especially when there are other vendors that offer something similar for much cheaper.

Ernesto Gutierrez

Solutions Architect at Ikusi

It appears to be expensive compared to competitors.

Muhammad M

Head of DevOps at a tech services company with 1-10 employees

For more quotes and insights, download the Splunk Observability Cloud report

Valuable Features

NETSCOUT nGeniusONE offers real-time traffic intelligence, simplified visibility, and efficient network performance analysis with user-friendly dashboards.

Splunk Observability Cloud offers real-time monitoring, data integration, and APM with machine learning for scalable, user-friendly performance insights.

The capability of real-time traffic intelligence is also very useful because it allows for the comparison between real-time and historical packet levels.

Mohammed Hassan

Regional Director at iSecureMind

Their analysis capability actually surpasses other APM solutions, which is why customers love it.

EdwardShim

General Manager at MOCOMSYS

The real-time insights that NETSCOUT nGeniusONE provides are very helpful.

Hasan Toffaha

Newwork And Collaboration Supervisor at Nafeza

For more quotes and insights, download the NETSCOUT nGeniusONE report

Splunk provides advanced notifications of roadblocks in the application, which helps us to improve and avoid impacts during high-volume days.

reviewer1469784

Senior Manager at a financial services firm with 10,001+ employees

For troubleshooting, we can detect problems in seconds, which is particularly helpful for digital teams.

Abdelmonam LABBOUZ

Splunk Observability Expert

It offers unified visibility for logs, metrics, and traces.

Mary Vasantha Golleru

Administrator at a tech vendor with 10,001+ employees

For more quotes and insights, download the Splunk Observability Cloud report

Categories and Ranking

NETSCOUT nGeniusONE

Ranking in Network Monitoring Software

29th

Average Rating

8.2

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Splunk Observability Cloud

Ranking in Network Monitoring Software

6th

Average Rating

8.2

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (8th), IT Infrastructure Monitoring (7th), Cloud Monitoring Software (6th), Container Management (6th), Digital Experience Monitoring (DEM) (2nd)

Mindshare comparison

As of January 2026, in the Network Monitoring Software category, the mindshare of NETSCOUT nGeniusONE is 1.2%, down from 1.6% compared to the previous year. The mindshare of Splunk Observability Cloud is 1.3%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Market Share Distribution
Product	Market Share (%)
Splunk Observability Cloud	1.3%
NETSCOUT nGeniusONE	1.2%
Other	97.5%

Network Monitoring Software

Featured Reviews

EdwardShim

General Manager at MOCOMSYS

Offers detailed network monitoring but requires improvement in deployment complexity and pricing

The price is really high, making it difficult for many financial companies to purchase immediately; it will take time for them to afford any budget for the purchase. The traffic data correlation feature's effectiveness with performance issues for clients remains uncertain as there are questions that need to be addressed through engineers regarding how many customers are actually using it. Regarding pricing and value for money, while the solution has the potential to save time and money for clients in the long term, monitoring solutions for performance management or network monitoring do not cause immediate damage to a company. It could lead to damage over time, but financial and management teams typically cannot see the immediate crisis. This is why many big companies Samsung and Hyundai try to build their own monitoring solutions using open-source tools and their own engineers, though it has not been successful.

Read full review

Dhananjay Dileep

Senior Software Engineer at a consultancy with 10,001+ employees

Unified monitoring has improved end-to-end visibility and reduced detection time across apps

When we have too many detectors in place for one particular app, such as when I have created 50+ detectors through my account, the entire page becomes a bit loaded when creating the 51st detector, feeling heavy and taking time to load. Additionally, it throws random errors; for example, when we try to save one detector, it might throw some random error which is not even related, with something else being wrong, not that particular error, but the underlying root cause might be different. Sometimes the error is just "some problem occurred," and we are not able to point out what the real cause is. This mainly happens when we have too many detectors or too many alerts in place rather than a standard number. One more thing is in the alert rules; if we have a main general alert, and instead of creating a new detector, we are adding a new rule under one detector, when the number of rules also increases, such as when we have 10 or 15 rules under one generic detector, that again creates the same kind of problem, taking some time to save that particular newly added rule, and it might not save at times, just keeps on spinning. Those are the two drawbacks which I spotted recently; other than that, everything looks perfect.

Read full review

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Top Industries

By visitors reading reviews

Financial Services Firm

11%

Computer Software Company

11%

Manufacturing Company

10%

Government

Financial Services Firm

13%

Manufacturing Company

10%

Computer Software Company

Retailer

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	14
Midsize Enterprise	5
Large Enterprise	37

By reviewers
Company Size	Count
Small Business	20
Midsize Enterprise	10
Large Enterprise	47

Questions from the Community

Which is the best DDoS protection solution for a big ISP for monitoring and mitigating?

I would say if it’s an ISP that will build a scrubbing center, Netscout/Arbor is a good solution. In all other solutions, Imperva is a great choice.

See all answers

What do you like most about NETSCOUT nGeniusONE?

Stability-wise, I rate the solution a ten out of ten.

See all answers

What is your experience regarding pricing and costs for NETSCOUT nGeniusONE?

Regarding its high price, I give NETSCOUT nGeniusONE a seven.

See all answers

What do you like most about SignalFx?

The most valuable feature is dashboard creation.

See all answers

What needs improvement with SignalFx?

Regarding dashboard customization, while Splunk has many dashboard building options, customers sometimes need to create specific dashboards, particularly for applicative metrics such as Java and pr...

See all answers

What is your primary use case for SignalFx?

The solution involves observability in general, such as Application Performance Monitoring, and generally addresses digital applications, web applications, sites, and mobile applications. I worked ...

See all answers

Comparisons

SolarWinds NPM vs NETSCOUT nGeniusONE

Compared 10% of the time

Dynatrace vs NETSCOUT nGeniusONE

Compared 8% of the time

ThousandEyes vs NETSCOUT nGeniusONE

Compared 7% of the time

Gigamon Deep Observability Pipeline vs NETSCOUT nGeniusONE

Compared 7% of the time

Datadog vs NETSCOUT nGeniusONE

Compared 5% of the time

More NETSCOUT nGeniusONE Competitors

Sentry vs Splunk Observability Cloud

Compared 3% of the time

Observe vs Splunk Observability Cloud

Compared 2% of the time

Avantra vs Splunk Observability Cloud

Compared 2% of the time

Honeycomb Enterprise vs Splunk Observability Cloud

Compared 2% of the time

Cribl vs Splunk Observability Cloud

Compared 2% of the time

More Splunk Observability Cloud Competitors

Product Reports

Buyer's Guide

NETSCOUT nGeniusONE

January 2026

Download NETSCOUT nGeniusONE product report

Buyer's Guide

Splunk Observability Cloud

December 2025

Download Splunk Observability Cloud product report

Also Known As

NETSCOUT nGenius, nGeniusONE

Splunk Infrastructure Monitoring, Splunk Real User Monitoring (RUM), Splunk Synthetic Monitoring

Overview

The nGenius Real-Time Monitor software provides you with tools to monitor and display information about your network both historically and in real time. The nGenius Real-Time Monitor software allows you to understand your current network usage and to plan for future needs. It also allows you to proactively troubleshoot problem areas in your network.

NETSCOUT

Splunk Observability Cloud offers sophisticated log searching, data integration, and customizable dashboards. With rapid deployment and ease of use, this cloud service enhances monitoring capabilities across IT infrastructures for comprehensive end-to-end visibility.

Focused on enhancing performance management and security, Splunk Observability Cloud supports environments through its data visualization and analysis tools. Users appreciate its robust application performance monitoring and troubleshooting insights. However, improvements in integrations, interface customization, scalability, and automation are needed. Users find value in its capabilities for infrastructure and network monitoring, as well as log analytics, albeit cost considerations and better documentation are desired. Enhancements in real-time monitoring and network protection are also noted as areas for development.

What are the key features?

Log Searching: Efficiently search and analyze logs from various sources.
Data Integration: Seamlessly integrate with multiple environments.
Dashboard Customization: Tailor dashboards to specific monitoring needs.
Monitoring Capabilities: Provides comprehensive insights into application performance.
Security Features: Analyze and address security threats across systems.
Visualization Tools: Enhance data analysis and system performance optimization.

Why consider this for ROI?

Comprehensive Visibility: Gain complete insights into IT infrastructure.
Performance Optimization: Improve overall system performance and efficiency.
Rapid Deployment: Quick setup to meet organization demands swiftly.
Enhanced Security: Strengthen security measures through detailed analytics.

In industries, Splunk Observability Cloud is implemented for security management by analyzing logs from detection systems, offering real-time alerts and troubleshooting for cloud-native applications. It is leveraged for machine data analysis, improving infrastructure visibility and supporting network and application performance management efforts.

Splunk

Sample Customers

Cerner Corporation

Sunrun, Yelp, Onshape, Tapjoy, Symphony Commerce, Chairish, Clever, Grovo, Bazaar Voice, Zenefits, Avalara

Buyer's Guide

NETSCOUT nGeniusONE vs. Splunk Observability Cloud

December 2025

Free Report: NETSCOUT nGeniusONE vs. Splunk Observability Cloud

Find out what your peers are saying about NETSCOUT nGeniusONE vs. Splunk Observability Cloud and other solutions. Updated: December 2025.

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