Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
The distributor's support is rated an eight out of ten, indicating room for improvement in SLA handling.
They need to work on their response time and overall competence.
I am actually happy with technical support from NETSCOUT.
We have not contacted their technical support because everything is easy to set up under Sentry.
It is not similar to software solutions Datadog or Dynatrace where they can easily add agents without problems.
The solution is highly scalable and accommodates the growth needs effectively.
It has been easy to use and configure across multiple systems, each having several environments.
Customers are more sensitive about NETSCOUT nGeniusONE's upgrades because it has hardware.
Datadog is more stable than NETSCOUT nGeniusONE, being a SaaS-based solution compared to on-prem solutions like NETSCOUT.
I rate the stability of NETSCOUT nGeniusONE as ten out of ten since we have not experienced any escalations or downtime issues from the end user's side.
Customers want to have service assurance, including NPM and APM, from one vendor.
Many big companies Samsung and Hyundai try to build their own monitoring solutions using open-source tools and their own engineers, though it has not been successful.
Comparing this to a vendor like Cisco, who provides any component next business day, NETSCOUT nGeniusONE took a long time.
Integrations or single sign-on capability with Microsoft would be beneficial for securing all assets.
The cost depends on the size of the customer, as sizing controls the pricing.
Regarding its high price, I give NETSCOUT nGeniusONE a seven.
Compared to New Relic, it provides the necessary features at a cheaper cost, especially since we moved infrastructure monitoring to Azure.
The capability of real-time traffic intelligence is also very useful because it allows for the comparison between real-time and historical packet levels.
The real-time insights that NETSCOUT nGeniusONE provides are very helpful.
NETSCOUT nGeniusPULSE has an easier dashboard to manipulate compared to SolarWinds.
Real-time error tracking helps our Quality Assurance team easily identify the root causes of problems or bugs and promptly inform the developers about specific issues.
At this time, I focus on finding and fixing bugs.
Sentry provides real-time error tracking which is invaluable for identifying and resolving issues quickly.
| Product | Mindshare (%) |
|---|---|
| Sentry | 1.4% |
| NETSCOUT Network & Application Observability | 0.8% |
| Other | 97.8% |
| Company Size | Count |
|---|---|
| Small Business | 26 |
| Midsize Enterprise | 13 |
| Large Enterprise | 59 |
| Company Size | Count |
|---|---|
| Small Business | 7 |
| Midsize Enterprise | 3 |
| Large Enterprise | 3 |
NETSCOUT Network & Application Observability enhances network operations by offering powerful packet analysis and real-time insights. It transforms raw data into intelligence and simplifies troubleshooting, ensuring effective monitoring across diverse platforms.
NETSCOUT Network & Application Observability delivers comprehensive visibility and interoperability with a single pane of glass to aid in quick troubleshooting and traffic monitoring. It provides real-time insights and metrics that enhance network evaluations, helping transform raw data into actionable intelligence for better performance monitoring across diverse environments. However, it faces challenges like complexity, non-intuitive dashboard setup, and high server requirements. Enhancements in data analysis, visualization, and security features, along with improved integration with other products and detailed alerts, are needed.
What are the key features of NETSCOUT Network & Application Observability?
What benefits do users highlight?
NETSCOUT Network & Application Observability is widely implemented in industries such as telecom and banking for network troubleshooting and application performance management. It helps in monitoring infrastructure, capturing unknown traffic, and managing bandwidth. The tool supports security alerts, real-time communications analysis, and proactive monitoring of remote sites, aiding in efficient network operations and enhanced end-user experience.
Sentry provides developers with real-time error tracking and performance metrics, facilitating efficient monitoring and logging across front-end and back-end systems. The platform enhances error visibility without direct production access, ensuring robust data protection.
Sentry offers a comprehensive integration with Git repositories, allowing users to gain context for errors and manage performance metrics across their entire tech stack. Its user-friendly interface, coupled with features like security and session replays, aids in rapid learning and error resolution. Support for platforms like Azure Web Services and seamless integration with communication tools further enhances its functionalities. The tool is appreciated for error and performance reporting, with integrations extending to platforms such as Slack and AWS Lambda. Users, however, seek improved integration with additional tools, enhanced tracing capabilities, task automation, and better customization for event handling.
What are the key features of Sentry?Sentry finds application across industries like banking, where it's deployed to monitor application performance and manage errors both on-premises and in the cloud. Teams benefit from its ability to trace and rectify errors while preserving system reliability and ensuring controlled access to databases.
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