No more typing reviews! Try our Samantha, our new voice AI agent.

NetMon vs New Relic comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 1, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

NetMon
Ranking in Network Monitoring Software
53rd
Average Rating
7.6
Reviews Sentiment
6.1
Number of Reviews
12
Ranking in other categories
Identity Threat Detection and Response (ITDR) (13th)
New Relic
Ranking in Network Monitoring Software
9th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
174
Ranking in other categories
Application Performance Monitoring (APM) and Observability (4th), IT Infrastructure Monitoring (9th), IT Operations Analytics (3rd), Mobile APM (3rd), Cloud Monitoring Software (3rd), AIOps (4th)
 

Mindshare comparison

As of May 2026, in the Network Monitoring Software category, the mindshare of NetMon is 0.6%, up from 0.3% compared to the previous year. The mindshare of New Relic is 1.4%, down from 2.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
New Relic1.4%
NetMon0.6%
Other98.0%
Network Monitoring Software
 

Featured Reviews

SR
Pan India IT Infrastructure Management / End-user Services at Tata Group
Has supported real-time event detection and reporting accuracy while database integration has required extra effort
Sometimes it may be difficult to incorporate new additional databases in NetMon, and we faced some challenges at that time. However, currently, it is not giving many challenges.It is difficult to integrate NetMon with other databases. We can customize NetMon's monitoring views, but it is done by the team who handles it, as it is outsourced.
BasilJiji - PeerSpot reviewer
System Engineer at a retailer with 10,001+ employees
Real-time alerts have reduced server outage impact and support fast incident response
In the dashboard, if they could show a little more metrics regarding the application and related things, that would be how New Relic could be improved. Currently, there are things showing from the server level and application level, but it can be improved. That is what I felt. Regarding user interface, I do not feel much concern, but for some kind of issues when we are trying to get support from the New Relic team, their SLA seems to be long. They are taking seven to ten working days for resolving some kind of scenario or issue. That is a bit difficult for us. If they could improve the customer support by reducing their SLA within three to five days, if they could remediate everything, that will be so much helpful. When it comes to the customer support part, I felt they need to be a little more improved on that part. The support overall is good, but they can improve. That is the reason I have given it eight out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The protocols with which you see the traffic for a particular website that a client has in their environment, for example, are valuable. We can monitor whether the traffic is up to the mark or whether they need to add more bandwidth. Also, we can see if we're able to get real-time environment data as well. The customization dashboard is really good. LogRhythm NetMon has its own in-built dashboards which are helpful in guiding customization."
"NetMon's best feature is traffic analysis."
"NetMon's best feature is traffic analysis."
"LogRhythm NetMon's most impressive feature is that it's a bundled package, so you're not just relying on monthly data; you get a six-month view for more comprehensive indicators of compromise. This dual approach is precious. We implement LogRhythm NetMon in our cybersecurity strategy mainly for compliance and correlation of network, user, and decision activities, particularly for network firewalls and access control."
"We are using NetMon's real-time traffic analysis regularly with a team of four members who effectively monitor all alerts and events, which has helped them identify whether there could be a severe incident."
"Visibility is a valuable feature, the ability to see even if the traffic is not going into the firewall"
"It has a very strong artificial intelligence engine."
"The most valuable feature is the log, which can be analyzed by our SIEM solution."
"It is a software solution as a service, so I don't have to manage it on-premise."
"Using New Relic, we can showcase business KPIs data and compare it with trends from the last month or year, easily check whether our business performance is declining, stable, or improving, as well as the revenue generated from our website, and analyze this data efficiently if we are sending it to their platform."
"It has helped us maintain a much higher uptime than we had previously."
"Both developers and operations people can look at the same data, and that’s a great benefit."
"The scalability of New Relic APM is good; we have not had any issue with scalability when we use different types of loads, and it worked very well."
"New Relic has positively impacted my organization by providing peace of mind to my clients, and it also gives a lot of insight to their marketing department on how users interact with their websites or how they work with them."
"It helps me to identify root cause on the code level issues."
"One of the most outstanding features of any APM tool is the anomaly detection part."
 

Cons

"There is an issue with tunneling in relation to how the connectivity is established between the end devices and where NetMon is installed. On the console, I often observe that there's a difference of a few seconds or maybe a minute, and this lag time should not be there."
"Their technical support isn't so great."
"Previously, it was typically every Monday that I was coming in - it would die over the weekend - and I would spend a day cleaning up databases."
"I would like to see better integration with multiple products. Integration is not something that is readily available for most of the products."
"The training for this product is not very good and needs to be improved."
"Sometimes it's hard to find the network devices' self-audit logs."
"Could use a topology diagram which would help get an exact visual."
"One thing that surprised me was the current version of LogRhythm does not natively support Windows 2016."
"Some of our customers see New Relic as a promising product to have, and we would like to deliver it to them. The only way we would be able to do that would be if we had server appliance for clients that we could install in their data centres."
"In terms of usability, I think the UI is acceptable, but it does not really guide you along with what you actually need."
"There are a number of plugins that New Relic makes. It would be nice to be able to instantly integrate that with APM."
"The browser isn't exactly reliable."
"Raw transaction didn’t give us data that we needed."
"They should bring the pricing down to be more competitive."
"I’m into very dense charts, and I think the charts used throughout APM are a little low resolution in terms of time points across the X axis."
"We have some performance issues with the servers. Sometimes the server is consuming a lot of CPU or memory, and New Relic Insights fails."
 

Pricing and Cost Advice

"LogRhythm's licensing part is something that depends on the license you want since they offer it on a perpetual and subscription basis."
"I don't have visibility into the pricing of LogRhythm NetMon as it's handled through our commercial partnerships."
"The product is expensive for smaller companies."
"The price of this solution is too high, so it should be made more practical and more valuable for the customer."
"Pricing is okay. There were some competitors that were extremely expensive and there were some which were really inexpensive but LogRhythm stayed in the middle of them."
"NetMon's licensing costs about $85k per year, with some extra costs for support."
"The pricing is okay comparatively their competitors. The only concern was whether it should be purchased on demand or bring your own license, and which way passes some savings onto the end customers."
"Pricing is better with New Relic APM than Dynatrace."
"The pricing and licensing are good if you have an account manager and a partner manager who are looking to help out."
"Because of budget, we are not using the mobile app part of this tool."
"We spend somewhere around $5,000 to $6,000 per month with an annual recommitment of maybe $60,000. These are just ballpark figures."
"We feel it's a little bit pricey."
"The pricing model is a little confusing for beginners. They find it a little expensive, and if you are using it already, then that is not good."
"If I remember it correctly, the pricing was based on the core, and the monthly subscription used to cost us $1,500 or $2,000. We had pre-prod and production services. Costing was different for pre-prod and production. For pre-prod, it was 40% less than the production service cost. It was a combined package."
report
Use our free recommendation engine to learn which Network Monitoring Software solutions are best for your needs.
894,738 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Transportation Company
14%
Financial Services Firm
12%
Comms Service Provider
11%
Construction Company
9%
Financial Services Firm
15%
Computer Software Company
8%
Manufacturing Company
8%
Outsourcing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise2
Large Enterprise7
By reviewers
Company SizeCount
Small Business65
Midsize Enterprise51
Large Enterprise78
 

Questions from the Community

What is your experience regarding pricing and costs for LogRhythm NetMon?
I don't have visibility into the pricing of LogRhythm NetMon as it's handled through our commercial partnerships.
What needs improvement with LogRhythm NetMon?
Sometimes it may be difficult to incorporate new additional databases in NetMon, and we faced some challenges at that time. However, currently, it is not giving many challenges.It is difficult to i...
What is your primary use case for LogRhythm NetMon?
We have outsourced our SIEM solutions at the moment, and we are using it.We have been using LogRhythm in our organization as a SaaS offering. We have outsourced it as part of the actual scope where...
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What do you like most about New Relic Insights?
The product's initial setup phase was very easy.
What needs improvement with New Relic Insights?
I have noticed discrepancies between New Relic's documentation and Terraform resources. For example, there have been instances where new features launched in the New Relic UI have not been updated ...
 

Comparisons

 

Also Known As

LogRhythm Network Monitor
New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
 

Overview

 

Sample Customers

Sera-Brynn
World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
Find out what your peers are saying about NetMon vs. New Relic and other solutions. Updated: April 2026.
894,738 professionals have used our research since 2012.