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NetMon vs New Relic comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Feb 1, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

NetMon
Ranking in Network Monitoring Software
48th
Average Rating
7.6
Reviews Sentiment
6.1
Number of Reviews
12
Ranking in other categories
Identity Threat Detection and Response (ITDR) (12th)
New Relic
Ranking in Network Monitoring Software
9th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
176
Ranking in other categories
Application Performance Monitoring (APM) and Observability (4th), IT Infrastructure Monitoring (9th), IT Operations Analytics (3rd), Mobile APM (2nd), Cloud Monitoring Software (3rd), AIOps (5th)
 

Mindshare comparison

As of October 2026, in the Network Monitoring Software category, the mindshare of NetMon is 0.7%, up from 0.4% compared to the previous year. The mindshare of New Relic is 1.5%, down from 1.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
New Relic1.5%
NetMon0.7%
Other97.8%
Network Monitoring Software
 

Featured Reviews

SR
Pan India IT Infrastructure Management / End-user Services at Tata Group
Has supported real-time event detection and reporting accuracy while database integration has required extra effort
Sometimes it may be difficult to incorporate new additional databases in NetMon, and we faced some challenges at that time. However, currently, it is not giving many challenges.It is difficult to integrate NetMon with other databases. We can customize NetMon's monitoring views, but it is done by the team who handles it, as it is outsourced.
BasilJiji - PeerSpot reviewer
System engineer at a retailer with 10,001+ employees
Real-time alerts have reduced server outage impact and support fast incident response
In the dashboard, if they could show a little more metrics regarding the application and related things, that would be how New Relic could be improved. Currently, there are things showing from the server level and application level, but it can be improved. That is what I felt. Regarding user interface, I do not feel much concern, but for some kind of issues when we are trying to get support from the New Relic team, their SLA seems to be long. They are taking seven to ten working days for resolving some kind of scenario or issue. That is a bit difficult for us. If they could improve the customer support by reducing their SLA within three to five days, if they could remediate everything, that will be so much helpful. When it comes to the customer support part, I felt they need to be a little more improved on that part. The support overall is good, but they can improve. That is the reason I have given it eight out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The protocols with which you see the traffic for a particular website that a client has in their environment, for example, are valuable. We can monitor whether the traffic is up to the mark or whether they need to add more bandwidth. Also, we can see if we're able to get real-time environment data as well. The customization dashboard is really good. LogRhythm NetMon has its own in-built dashboards which are helpful in guiding customization."
"LogRhythm NetMon's most impressive feature is that it's a bundled package, so you're not just relying on monthly data; you get a six-month view for more comprehensive indicators of compromise. This dual approach is precious. We implement LogRhythm NetMon in our cybersecurity strategy mainly for compliance and correlation of network, user, and decision activities, particularly for network firewalls and access control."
"Compared to many other products in the market, I think LogRhythm has the highest cost to performance ratio in terms of its value."
"NetMon's best feature is traffic analysis."
"In general, this is a good product."
"But just having it there, it's incredibly smart, incredibly easy to use, and the breadth of information we get off it is really good for investigations for us."
"It is a stable solution...It is a scalable solution."
"We were sold on the product based on the fairly narrow use cases that the sales reps gave us, and what we're seeing during our usage is that we can get there, and we're very excited about the potential."
"It's given us the ability for anyone to know how our customers experience our application."
"In my opinion, New Relic is a good tool, and if a colleague was asking my opinion, I would say "Go ahead and use it!" It is a good solution."
"We are getting a very good ROI as our production quality has gone up with more issues getting detected on local environments."
"With the help of New Relic APM, we managed to deliver an online B2B application with average response times below two seconds, where with v6, the average response times was about 30 seconds."
"They have baseline level alerting."
"The simplicity of the dashboard is very good."
"New Relic has positively impacted my organization by helping with our observability goals."
"We’re able to see real-time sessions come through, talk directly to customers as they’re having issues with the site, and pull up their email addresses to see what issues they have, which makes it crucial for customer support and engineering."
 

Cons

"One thing that surprised me was the current version of LogRhythm does not natively support Windows 2016."
"I would like to see better integration with multiple products. Integration is not something that is readily available for most of the products."
"The main concern is that LogRhythm has not improved NetMon but instead introduced a separate product, which many customers, including us, would prefer to be integrated into a single platform for easier management."
"LogRhythm's support team isn't responsive enough - it's common to wait a day or two for someone to deal with a case."
"Could use a topology diagram which would help get an exact visual."
"Their technical support isn't so great."
"Sometimes it may be difficult to incorporate new additional databases in NetMon, and we faced some challenges at that time."
"Sometimes it's hard to find the network devices' self-audit logs."
"New Relic APM is a good tool, and it has a database of failures, but it could use a list of customer-specific failures. New Relic APM should be able to give my company advanced analytics through AI."
"The pricing and licensing are too high."
"The licensing cost is a little high and it should be brought down."
"They are a costly solution and the stability should be better for the price."
"Better error reporting Better ability to drill-down into errors"
"The docs in API and dashboards seem to be a little behind and overly verbose, I don’t want to have to jump back and forth."
"From a point of view of showing you what to do fine but in terms of showing you what to do with the data infuriatingly unhelpful."
"I chose a rating of 8 out of 10 because the UI requires me to dig in and find the needed traces, and it can be more user-friendly."
 

Pricing and Cost Advice

"I don't have visibility into the pricing of LogRhythm NetMon as it's handled through our commercial partnerships."
"LogRhythm's licensing part is something that depends on the license you want since they offer it on a perpetual and subscription basis."
"The product is expensive for smaller companies."
"Pricing is okay. There were some competitors that were extremely expensive and there were some which were really inexpensive but LogRhythm stayed in the middle of them."
"NetMon's licensing costs about $85k per year, with some extra costs for support."
"The price of this solution is too high, so it should be made more practical and more valuable for the customer."
"The detection piece of it brings us a big return on investment."
"The solution is cheap, but prices can go up when users grow."
"We deploy everything on AWS. Purchasing the product on AWS Marketplace made it easier for us."
"The pricing and licensing are too high."
"I recommend using the free version of New Relic. If you like the free version and understand its importance for your company, you can move to the trial. Then, you can migrate to the paid version."
"New Relic is either free with low retention and minimal functionalities, or expensive with full options and retention."
"This solution required a license and it is better than some other competitors."
"The solution is quite expensive. It costs around $5,000 a month. There aren't any additional costs above that."
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Top Industries

By visitors reading reviews
Construction Company
11%
Transportation Company
11%
Comms Service Provider
11%
Financial Services Firm
10%
Financial Services Firm
13%
Outsourcing Company
12%
Manufacturing Company
10%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise2
Large Enterprise7
By reviewers
Company SizeCount
Small Business65
Midsize Enterprise52
Large Enterprise79
 

Questions from the Community

What needs improvement with LogRhythm NetMon?
Sometimes it may be difficult to incorporate new additional databases in NetMon, and we faced some challenges at that time. However, currently, it is not giving many challenges.It is difficult to i...
What is your primary use case for LogRhythm NetMon?
We have outsourced our SIEM solutions at the moment, and we are using it.We have been using LogRhythm in our organization as a SaaS offering. We have outsourced it as part of the actual scope where...
What advice do you have for others considering LogRhythm NetMon?
We use AWS as our cloud provider in a private cloud environment.It completely depends upon when incidents happen. To find the root cause analysis, we need to first gather the logs from the team. It...
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What needs improvement with New Relic Insights?
I find New Relic to be somewhat expensive. Our team shares logins, contrasting with other applications where individual team accounts are standard. Pricing is a primary concern since New Relic can ...
What is your primary use case for New Relic Insights?
As an Application Monitoring Engineer, my primary responsibilities include ensuring the uptime of services, managing infrastructure, and monitoring transactions. I use New Relic to set up incidents...
 

Comparisons

 

Also Known As

LogRhythm Network Monitor
New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
 

Overview

 

Sample Customers

Sera-Brynn
World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
Find out what your peers are saying about NetMon vs. New Relic and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.