New Relic and NetMon compete in the server and application monitoring category. New Relic seems to have the upper hand due to its comprehensive operational insights and developer accessibility, while NetMon excels in traffic analysis and packet analytics.
Features: New Relic provides deep operational insights, real-time error detection, and robust support for various metrics and dashboards, making it an excellent tool for performance optimization and troubleshooting. On the other hand, NetMon offers comprehensive traffic analysis, deep packet analytics, and robust threat detection capabilities, enhancing network visibility and security.
Room for Improvement: New Relic faces challenges with its data privacy settings and pricing complexity. Users have also requested improvements in its alerting systems and more extensive historical data. NetMon needs to enhance integration capabilities and cost-efficiency, with customer feedback indicating a need for better integration of network topology visuals and response features.
Ease of Deployment and Customer Service: New Relic is versatile for cloud-based deployments, especially in public and hybrid clouds, and is supported by extensive online resources and forums. NetMon is preferred for on-premises deployments, suitable for private cloud environments, and provides reliable customer support with strong user ratings.
Pricing and ROI: New Relic's pricing can become expensive as usage scales, impacting smaller businesses despite offering a strong ROI for performance issue identification and resolution. NetMon's high pricing also limits accessibility for smaller entities but maintains a favorable cost-to-performance ratio due to its threat detection capabilities and network visibility.
| Product | Market Share (%) |
|---|---|
| New Relic | 1.5% |
| NetMon | 0.7% |
| Other | 97.8% |
| Company Size | Count |
|---|---|
| Small Business | 2 |
| Midsize Enterprise | 2 |
| Large Enterprise | 7 |
| Company Size | Count |
|---|---|
| Small Business | 65 |
| Midsize Enterprise | 50 |
| Large Enterprise | 71 |
NetMon offers significant capabilities in log aggregation, traffic analysis, and real-time network insights. Its ease of use accommodates both entry-level and advanced functionalities, enhancing network visibility and threat detection.
NetMon provides seamless analytics with its real-time dashboards and advanced AI integration. The platform is designed for comprehensive monitoring and detailed analysis, making it indispensable for identifying network traffic, origins, destinations, and facilitating threat detection through lateral traffic visibility. Despite its powerful analytics and customization features, improvements in product integration, customer support, and pricing could increase its competitive edge. Connectivity, topology visualization, and server performance are areas noted for enhancement. Integration with protocols like Gflow and Netflow might alleviate agent-based restriction challenges. NetMon sends correlated data to LogRhythm SIEM for enhanced threat analysis and is used for tasks like traffic analysis and DPA.
What are NetMon's key features?NetMon is widely adopted in industries requiring detailed traffic monitoring and security, such as finance and healthcare. Its capabilities in traffic type identification and correlated analysis make it essential for environments where detecting irregular patterns is critical. It's utilized for network security through comprehensive analysis and integration with SIEM systems.
New Relic offers real-time application monitoring and insight into performance bottlenecks. Its customizable dashboards and APM integration provide efficient operational support, while server performance alerts ensure quick issue detection.
New Relic provides comprehensive monitoring of application performance, tracking bottlenecks across databases and front-end components. Users employ it for server and infrastructure monitoring, as well as analyzing key metrics such as CPU and memory usage. The solution's ability to integrate with tools like PagerDuty enhances incident management capabilities. However, users have expressed a need for improvements in query language simplicity, more detailed historical insights, and better mobile app monitoring support.
What are New Relic's most important features?In industries like e-commerce and financial services, New Relic supports application performance monitoring to enhance user experience and system reliability. Organizations leverage its insights for optimizing performance, particularly in server operations and infrastructure management. Its ability to monitor API failures through synthetic monitoring is crucial for maintaining high service levels.
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