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NetMon vs New Relic comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 1, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

NetMon
Ranking in Network Monitoring Software
50th
Average Rating
7.6
Reviews Sentiment
6.1
Number of Reviews
12
Ranking in other categories
Identity Threat Detection and Response (ITDR) (15th)
New Relic
Ranking in Network Monitoring Software
9th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
176
Ranking in other categories
Application Performance Monitoring (APM) and Observability (4th), IT Infrastructure Monitoring (9th), IT Operations Analytics (3rd), Mobile APM (2nd), Cloud Monitoring Software (3rd), AIOps (4th)
 

Mindshare comparison

As of August 2026, in the Network Monitoring Software category, the mindshare of NetMon is 0.7%, up from 0.3% compared to the previous year. The mindshare of New Relic is 1.5%, down from 1.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
New Relic1.5%
NetMon0.7%
Other97.8%
Network Monitoring Software
 

Featured Reviews

SR
Pan India IT Infrastructure Management / End-user Services at Tata Group
Has supported real-time event detection and reporting accuracy while database integration has required extra effort
Sometimes it may be difficult to incorporate new additional databases in NetMon, and we faced some challenges at that time. However, currently, it is not giving many challenges.It is difficult to integrate NetMon with other databases. We can customize NetMon's monitoring views, but it is done by the team who handles it, as it is outsourced.
BasilJiji - PeerSpot reviewer
System engineer at a retailer with 10,001+ employees
Real-time alerts have reduced server outage impact and support fast incident response
In the dashboard, if they could show a little more metrics regarding the application and related things, that would be how New Relic could be improved. Currently, there are things showing from the server level and application level, but it can be improved. That is what I felt. Regarding user interface, I do not feel much concern, but for some kind of issues when we are trying to get support from the New Relic team, their SLA seems to be long. They are taking seven to ten working days for resolving some kind of scenario or issue. That is a bit difficult for us. If they could improve the customer support by reducing their SLA within three to five days, if they could remediate everything, that will be so much helpful. When it comes to the customer support part, I felt they need to be a little more improved on that part. The support overall is good, but they can improve. That is the reason I have given it eight out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The analytics feature is the most valuable feature."
"We were sold on the product based on the fairly narrow use cases that the sales reps gave us, and what we're seeing during our usage is that we can get there, and we're very excited about the potential."
"In general, this is a good product."
"It has a very strong artificial intelligence engine."
"LogRhythm NetMon's most impressive feature is that it's a bundled package, so you're not just relying on monthly data; you get a six-month view for more comprehensive indicators of compromise. This dual approach is precious. We implement LogRhythm NetMon in our cybersecurity strategy mainly for compliance and correlation of network, user, and decision activities, particularly for network firewalls and access control."
"The protocols with which you see the traffic for a particular website that a client has in their environment, for example, are valuable. We can monitor whether the traffic is up to the mark or whether they need to add more bandwidth. Also, we can see if we're able to get real-time environment data as well. The customization dashboard is really good. LogRhythm NetMon has its own in-built dashboards which are helpful in guiding customization."
"We are using NetMon's real-time traffic analysis regularly with a team of four members who effectively monitor all alerts and events, which has helped them identify whether there could be a severe incident."
"The initial setup is straightforward because we can deploy an open server."
"We have a standard visibility process for any application that rolls out, and it gives us the ability to train our people and provide a more responsive application."
"It supports our Black Friday week, when our requests increase about 500 percent."
"New Relic has positively impacted my organization by making it easier to catch failures so I can resolve them quickly and take action."
"It provides information on where time is spent overall in server requests."
"As New Relic is already integrated with Drupal, we can get our projects done with best practice and with the best value that we believe in."
"The alerting is by far the most valuable feature, closely followed by the way the platform correlates incidents across applications and components."
"New Relic has positively impacted my organization by providing peace of mind to my clients, and it also gives a lot of insight to their marketing department on how users interact with their websites or how they work with them."
"The most valuable feature is New Relic Insights, and our customers are happy with the dashboard and the data that it displays and the correlation between the components."
 

Cons

"Sometimes it may be difficult to incorporate new additional databases in NetMon, and we faced some challenges at that time."
"The main concern is that LogRhythm has not improved NetMon but instead introduced a separate product, which many customers, including us, would prefer to be integrated into a single platform for easier management."
"Previously, it was typically every Monday that I was coming in - it would die over the weekend - and I would spend a day cleaning up databases."
"One thing that surprised me was the current version of LogRhythm does not natively support Windows 2016."
"There is an issue with tunneling in relation to how the connectivity is established between the end devices and where NetMon is installed. On the console, I often observe that there's a difference of a few seconds or maybe a minute, and this lag time should not be there."
"Our customers would always like to see additional features."
"Could use a topology diagram which would help get an exact visual."
"Some of the automated tasks we can perform on QRadar cannot be performed on LogRhythm because the solution has limitations."
"The initial setup can be made easier. Like Mixpanel, New Relic can also have a step-by-step guide for the setup process."
"New Relic needs to improve is the user data schema."
"New Relic can be improved by incorporating an automated incident analysis solution."
"Email alert customization is limited; it cannot be tailored much, which makes the system more rigid than optimal."
"Documentation is one of the biggest things that I have a problem with since its documentation is not clear sometimes."
"Raw transaction didn’t give us data that we needed."
"One of the things that our enterprise actually had a challenge with was the licensing structure for New Relic."
"The product's initial setup phase is not straightforward to manage if you have no experience with installations, making it an area that can be improved."
 

Pricing and Cost Advice

"The price of this solution is too high, so it should be made more practical and more valuable for the customer."
"The product is expensive for smaller companies."
"LogRhythm's licensing part is something that depends on the license you want since they offer it on a perpetual and subscription basis."
"NetMon's licensing costs about $85k per year, with some extra costs for support."
"Pricing is okay. There were some competitors that were extremely expensive and there were some which were really inexpensive but LogRhythm stayed in the middle of them."
"I don't have visibility into the pricing of LogRhythm NetMon as it's handled through our commercial partnerships."
"This is an expensive product."
"Purchasing through the AWS Marketplace was easy. The product is easy to deploy and manage, which is why our company purchased through the AWS Marketplace."
"We feel it's a little bit pricey."
"The price of New Relic APM could be less expensive. We are using the New Relic APM pro account and it is more costly. When compared to competitors the solution's pricing should be much more realistic."
"The pricing is okay comparatively their competitors. The only concern was whether it should be purchased on demand or bring your own license, and which way passes some savings onto the end customers."
"The detection piece of it brings us a big return on investment."
"Cost is significant with a lot of extras."
"The solution is quite expensive. It costs around $5,000 a month. There aren't any additional costs above that."
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Top Industries

By visitors reading reviews
Construction Company
13%
Transportation Company
13%
Financial Services Firm
11%
Comms Service Provider
9%
Financial Services Firm
14%
Outsourcing Company
9%
Manufacturing Company
9%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise2
Large Enterprise7
By reviewers
Company SizeCount
Small Business65
Midsize Enterprise52
Large Enterprise79
 

Questions from the Community

What needs improvement with LogRhythm NetMon?
Sometimes it may be difficult to incorporate new additional databases in NetMon, and we faced some challenges at that time. However, currently, it is not giving many challenges.It is difficult to i...
What is your primary use case for LogRhythm NetMon?
We have outsourced our SIEM solutions at the moment, and we are using it.We have been using LogRhythm in our organization as a SaaS offering. We have outsourced it as part of the actual scope where...
What advice do you have for others considering LogRhythm NetMon?
We use AWS as our cloud provider in a private cloud environment.It completely depends upon when incidents happen. To find the root cause analysis, we need to first gather the logs from the team. It...
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What needs improvement with New Relic Insights?
I find New Relic to be somewhat expensive. Our team shares logins, contrasting with other applications where individual team accounts are standard. Pricing is a primary concern since New Relic can ...
What is your primary use case for New Relic Insights?
As an Application Monitoring Engineer, my primary responsibilities include ensuring the uptime of services, managing infrastructure, and monitoring transactions. I use New Relic to set up incidents...
 

Comparisons

 

Also Known As

LogRhythm Network Monitor
New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
 

Overview

 

Sample Customers

Sera-Brynn
World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
Find out what your peers are saying about NetMon vs. New Relic and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.