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NetMon vs New Relic comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

NetMon
Ranking in Network Monitoring Software
58th
Average Rating
7.6
Reviews Sentiment
7.7
Number of Reviews
11
Ranking in other categories
Identity Threat Detection and Response (ITDR) (14th)
New Relic
Ranking in Network Monitoring Software
10th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
159
Ranking in other categories
Application Performance Monitoring (APM) and Observability (3rd), IT Infrastructure Monitoring (8th), IT Operations Analytics (3rd), Mobile APM (3rd), Cloud Monitoring Software (5th), AIOps (4th)
 

Mindshare comparison

As of August 2025, in the Network Monitoring Software category, the mindshare of NetMon is 0.3%, down from 0.4% compared to the previous year. The mindshare of New Relic is 1.9%, down from 3.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

AshishDubey - PeerSpot reviewer
A stable and scalable tool useful for network behavior analysis, DPA, and network forensic services
I have not worked much on LogRhythm NetMon to be able to comment on what needs improvement in the product since there is another team in our company that is working on the solution presently. LogRhythm NetMon's pricing model is an area of concern that should be made a little bit cheaper in comparison to the other players in the market currently. With players like IBM QRadar that propose QNI or Darktrace in the market, LogRhythm NetMon needs to consider a reduction in its pricing model.
Rahul -Jain - PeerSpot reviewer
Good for application Performance Monitoring but not stable
There are two types of teams we have in every organization. One is for DevOps, and the second one is for performance testing. Those who are using these tools, like AppDynamics, Dynatrace, or whatever tool we have on the APM side. These tools are used by two teams: one is the performance team, and another one is the DevOps team. So, the setup and the alert system belong to the DevOps team, not for performance. So, I don't use any alerts in AppDynamics, Dynatrace, or any of the tools.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It has a very strong artificial intelligence engine."
"It is a stable solution...It is a scalable solution."
"The initial setup is straightforward because we can deploy an open server."
"The most valuable feature is the log, which can be analyzed by our SIEM solution."
"LogRhythm NetMon's most impressive feature is that it's a bundled package, so you're not just relying on monthly data; you get a six-month view for more comprehensive indicators of compromise. This dual approach is precious. We implement LogRhythm NetMon in our cybersecurity strategy mainly for compliance and correlation of network, user, and decision activities, particularly for network firewalls and access control."
"NetMon's best feature is traffic analysis."
"The analytics feature is the most valuable feature."
"The protocols with which you see the traffic for a particular website that a client has in their environment, for example, are valuable. We can monitor whether the traffic is up to the mark or whether they need to add more bandwidth. Also, we can see if we're able to get real-time environment data as well. The customization dashboard is really good. LogRhythm NetMon has its own in-built dashboards which are helpful in guiding customization."
"Using New Relic speeds up troubleshooting and resolution, giving us a clearer picture of where issues are, thus saving time and effort."
"The deep insights, which will give you the metrics (not a high level), so we can build out at the database level where the bottleneck is. This has been pretty helpful."
"The product's initial setup phase was very easy."
"New Relic has helped us in terms of the optimizing our print and loading times."
"Their technical support is pretty good and responsive. We have a real good relationship with them."
"End-user Synthetics and monitoring are very good."
"The versatility of the solution is its most valuable feature."
"One of the most outstanding features of any APM tool is the anomaly detection part."
 

Cons

"LogRhythm NetMon's pricing model is an area of concern that should be made a little bit cheaper in comparison to the other players in the market currently."
"The platform's integration features often need to be improved."
"Sometimes it's hard to find the network devices' self-audit logs."
"Some of the automated tasks we can perform on QRadar cannot be performed on LogRhythm because the solution has limitations."
"I would like to see better integration with multiple products. Integration is not something that is readily available for most of the products."
"Could use a topology diagram which would help get an exact visual."
"There is an issue with tunneling in relation to how the connectivity is established between the end devices and where NetMon is installed. On the console, I often observe that there's a difference of a few seconds or maybe a minute, and this lag time should not be there."
"The main concern is that LogRhythm has not improved NetMon but instead introduced a separate product, which many customers, including us, would prefer to be integrated into a single platform for easier management."
"The product has good documentation for Linux, however, their documentation for Windows is lacking substantially. It's something they need to develop."
"It would help customers if there were an on-premises version available."
"New Relic APM is a good tool, and it has a database of failures, but it could use a list of customer-specific failures. New Relic APM should be able to give my company advanced analytics through AI."
"The pricing could be improved as it is quite high relative to what is offered."
"I would like if it could have predictive analysis. Today, we only have the option to configure thresholds."
"Email alert customization is limited; it cannot be tailored much, which makes the system more rigid than optimal."
"It would be nice if there were pre-made dashboards."
"New Relic APM could improve error debugging and the correlation with the logs. We are receiving some alerts or alarms but we need to correlate with the error log, but it is difficult if it is more than seven months retention period, it is hard to trace. We need this especially for getting historical information."
 

Pricing and Cost Advice

"LogRhythm's licensing part is something that depends on the license you want since they offer it on a perpetual and subscription basis."
"I don't have visibility into the pricing of LogRhythm NetMon as it's handled through our commercial partnerships."
"NetMon's licensing costs about $85k per year, with some extra costs for support."
"The product is expensive for smaller companies."
"Pricing is okay. There were some competitors that were extremely expensive and there were some which were really inexpensive but LogRhythm stayed in the middle of them."
"The price of this solution is too high, so it should be made more practical and more valuable for the customer."
"The pricing model is a little confusing for beginners. They find it a little expensive, and if you are using it already, then that is not good."
"This is an expensive product."
"The monthly cost os $1000 per server per month, but it could be even more. We pay about $250 for the server, and then New Relic wants over $1000 to give us statistics on those servers."
"Because of budget, we are not using the mobile app part of this tool."
"The price of New Relic APM could be less expensive. We are using the New Relic APM pro account and it is more costly. When compared to competitors the solution's pricing should be much more realistic."
"The price of the solution could be less expensive. You have to pay a lot for each user. There is an additional cost for extra features."
"We're paying for the New Relic APM license annually."
"The new licensing model is great, as we pay for what we use (in computational units). However, the pricing is expensive compared to other tools."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
14%
Financial Services Firm
14%
Manufacturing Company
8%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about LogRhythm NetMon?
It has a very strong artificial intelligence engine.
What is your experience regarding pricing and costs for LogRhythm NetMon?
I don't have visibility into the pricing of LogRhythm NetMon as it's handled through our commercial partnerships.
What needs improvement with LogRhythm NetMon?
The main concern is that LogRhythm has not improved NetMon but instead introduced a separate product, which many customers, including us, would prefer to be integrated into a single platform for ea...
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What do you like most about New Relic Insights?
The product's initial setup phase was very easy.
What needs improvement with New Relic Insights?
I reviewed another observability tool, DataDog, and we moved away from New Relic because the pricing was not convenient and didn't fit our budget. With DataDog, some of the APM features we were loo...
 

Comparisons

 

Also Known As

LogRhythm Network Monitor
New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
 

Overview

 

Sample Customers

Sera-Brynn
World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
Find out what your peers are saying about NetMon vs. New Relic and other solutions. Updated: July 2025.
865,384 professionals have used our research since 2012.