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Netgate pfSense vs Palo Alto Networks PA-Series comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.8
Fortinet FortiGate delivers cost efficiency, improved security, and management simplicity, leading to high user satisfaction and significant ROI.
Sentiment score
5.9
Netgate pfSense provides significant ROI with cost-effectiveness, eliminating license fees, ideal for small to mid-sized companies replacing costly systems.
Sentiment score
5.9
Palo Alto Networks PA-Series integrates advanced features for cost savings and offers enhanced security controls with long-term financial benefits.
Clients are now comfortable and not wasting productive hours on IT support.
Managing Director at a manufacturing company with 10,001+ employees
The automation part is giving us a cost benefit and speed; we can react faster.
BDM Fortinet & BDM Teamlead at Exclusive Networks
It's a very useful tool to mitigate and protect your enterprise.
Staff Infrastructure & Security Engineer at Mozn Systems
Since the memory leak fixes, it's been incredibly stable and requires minimal maintenance.
Network Engineer at a media company with 51-200 employees
In four years of using it, that payment of 189 dollars per year has already paid off.
L2 Systems Administrator at a comms service provider with 201-500 employees
It's very favorable to have the inclusion of firewall, VPN, and router functionalities.
Owner at SimpleIT
The return on investment with this product is a hard question because security tends to be a cost center rather than a profit center.
Global Network Engineering Technical Lead at a healthcare company with 5,001-10,000 employees
Palo Alto Networks PA-Series will be more reliable and will save money, time, and multiple resources.
Project Engineer at IT Solution
 

Customer Service

Sentiment score
6.5
Fortinet FortiGate's support is valued for responsiveness but needs improvement in consistency, speed, and technical competence.
Sentiment score
7.8
Netgate pfSense receives praise for effective support, though some users experience slow responses; forums often suffice for troubleshooting.
Sentiment score
7.0
Palo Alto Networks PA-Series offers strong support with knowledgeable staff, though response speed can vary, particularly in complex cases.
The quick resolution of issues with Fortinet FortiGate is due to the support of the company and the fact that the equipment is easy to work with.
IT Manager at a consultancy with 10,001+ employees
I would rate the technical support for Fortinet FortiGate a ten out of ten.
NAC Support at Rah Infotech Pvt Ltd
As a solution provider, when I encounter problems, I connect directly with Fortinet support, and they provide solutions within a very short time.
Manager, Information Technology Operation/Presales at TechMonarch
When I provide detailed information about the problem, they've been able to reply quickly with a solution or go research the problem and get back to us quickly with a fix.
NOC / Network Engineering Manager at a comms service provider with 51-200 employees
They are highly responsive.
Network Administrator at a healthcare company with 51-200 employees
I couldn't imagine having better support.
Director of IT at Cutting Edge Hair Salon RSS
They're constantly following up after a case has been opened to ensure that it has been resolved properly.
Global Network Engineering Technical Lead at a healthcare company with 5,001-10,000 employees
Cisco TAC support comes within five to ten minutes on the call.
Cloud Network Engineer at a insurance company with 5,001-10,000 employees
Initially, it took one or two hours to get a Palo Alto engineer, which is quite slow.
Operations Specialist - MX Operations at Bank Alfalah Limited
 

Scalability Issues

Sentiment score
7.1
Fortinet FortiGate offers excellent scalability with flexible deployment options, though hardware scalability may require planning or upgrades.
Sentiment score
6.6
Netgate pfSense is highly scalable for SMBs, supporting high user counts and complex configurations depending on hardware choices.
Sentiment score
7.1
Palo Alto Networks PA-Series offers scalable, robust firewall solutions suitable for diverse business sizes, with easy virtual upgrades.
They scale up really well from smaller models like the FortiGate 40 and 50 to bigger sites with the FortiGate 100 for more throughput - up to enterprise datacenters.
IT Manager at Daltons Limited
The variation comes in terms of the interfaces and throughputs, but from a security perspective, you get the same benefit, irrespective of whether you have an entry-level unit or an enterprise.
Cewa Solutions Architect at a tech services company with 11-50 employees
We determine sizing based on multiple factors: number of users, available links, traffic types, server count, services in use, and whether services will be published.
General Surgery Specialist at Helwan University Cairo
If I put things into a certain context and say that we have a network that has around 100 people, then you don't put up a device that can manage 100 people. Instead, you need to get a device that can manage 150 to 200 people, and then you can create room for growth.
CTO at Vigon Business Solutions Limited
I don't think Netgate pfSense can offer much scalability for big enterprises.
Director at a tech vendor with 5,001-10,000 employees
Even with a jump from a 50 megabit to a 500 megabit internet connection and approximately 65 active VPN clients, our firewall operates smoothly without any strain.
IT Manager at a healthcare company with 11-50 employees
If you talk about virtual firewall, it is easy to autoscale.
Cloud Network Engineer at a insurance company with 5,001-10,000 employees
The solution can handle more than ten thousand users in my organization.
Operations Specialist - MX Operations at Bank Alfalah Limited
There are no restrictions in scalability.
Asisstant Manager at Yaskawa America, Inc
 

Stability Issues

Sentiment score
7.7
Fortinet FortiGate is a reliable, stable platform needing careful configuration to avoid occasional bugs during updates.
Sentiment score
7.1
Netgate pfSense is highly stable, with users attributing minimal issues to hardware rather than the firewall, ensuring reliable performance.
Sentiment score
8.2
Palo Alto Networks PA-Series is praised for its high stability and reliability, with careful OS updates enhancing performance.
We're experiencing 99.999% availability consistently.
Manager, Information Technology at a consumer goods company with 11-50 employees
I would rate the stability of Fortinet FortiGate a ten out of ten.
NAC Support at Rah Infotech Pvt Ltd
Currently, we are experiencing a general outage of one of the main internet service providers of the Dominican Republic, and we have not been impacted in our operations because with SD-WAN, we have another internet service provider and we are working with the second WAN connection without any disruption.
CISO at a financial services firm with 1,001-5,000 employees
I rate the solution's stability a ten out of ten.
Infrastructure and integration Architect at CommunityForce
I've noticed a substantial improvement in stability and ease of use for upgrades and patching over the past year or two.
Technical Sales Specialist at a tech vendor with 10,001+ employees
When I replace consumer routers with pfSense for small businesses with two or three employees, they are often amazed to discover the router can run for a year without a reboot.
Partner and Owner at Free Range Geeks
I am giving stability a rating of 10 out of 10 because since implementation, we have not observed any issues with Palo Alto Networks PA-Series related to version, vulnerabilities, or anything else.
Cloud Network Engineer at a insurance company with 5,001-10,000 employees
If the data plane hangs or gets stuck, then we can troubleshoot using the management plane.
Project Engineer at IT Solution
 

Room For Improvement

Fortinet FortiGate users seek better integration, pricing, stability, security, support effectiveness, GUI ease, and documentation improvements.
Netgate pfSense requires better centralized management, an updated user interface, improved security integrations, and enhanced documentation for ease of use.
Palo Alto Networks PA-Series is criticized for high costs, complex interface, slow support, and lacking AI and VPN integration.
These sessions should be around five to ten minutes long, allowing users and partners to quickly grasp the information without disrupting their daily tasks.
Managing Director at a manufacturing company with 10,001+ employees
The solution should be able to implement machine learning and analytics of all the logs for threat detection and protection.
Senior Systems Engineer at Caribbean Development Company
It would be better for customers to get immediate replacements even with a standard subscription.
Director at a tech services company with 11-50 employees
If I need to go between different VLANs, I have VLAN 19.1 and VLAN 19.2, and I strictly use Netgate pfSense, but it doesn't route very efficiently and works quite slowly.
Information Security Manager at a tech services company with 11-50 employees
They should support the idea of configuration management as code from source code and provide a more robust API for managing the pfSense configuration.
Co-Owner at Steffi and Tim
Monitoring is crucial. The easier the monitoring and user interface, the simpler our team can work on and investigate issues.
Infrastructure and integration Architect at CommunityForce
You can buy cheaper products, but I believe in the value they're giving us.
Global Network Engineering Technical Lead at a healthcare company with 5,001-10,000 employees
The interface of Palo Alto Networks PA-Series should be made much more user-friendly.
IT Coordinator at CSA Makati
For the next release of the Palo Alto Networks PA-Series firewall, I would like to see logs monitoring included.
Asisstant Manager at Yaskawa America, Inc
 

Setup Cost

Fortinet FortiGate offers cost-effective, scalable solutions with competitive pricing, yet some users find advanced feature costs high.
Netgate pfSense is affordable, offering open-source and paid versions with robust features and competitive hardware pricing.
Palo Alto's PA-Series offers advanced features and flexible licensing, balancing higher cost with exceptional long-term support and value.
Last year, I renewed the support for three years, which can sometimes be expensive but depends on the security benefits and how it helps us.
Network & System Admin at Invoke Studios
It offers cost savings as it is generally cheaper than the competition.
IT Infrastructure Architect at Apotek 1
It is about 20% cheaper.
Network Security Engineer at TD SYNNEX
It is far cheaper than big brand names like FortiGate and Cisco while delivering a feature set that's nearly the same across the entire list.
NOC / Network Engineering Manager at a comms service provider with 51-200 employees
Advanced features like Suricato or Snort require additional subscriptions for business use, but overall, pfSense remains a cost-effective solution.
Network Engineer at a media company with 51-200 employees
Netgate's maintenance contracts are significantly more affordable compared to other vendors, demonstrating their competitive pricing and commitment to customer value.
Infrastructure & network manager at a non-tech company with self employed
The firewall is expensive for every company, but the cost is worth it to ensure maximum security.
Operations Specialist - MX Operations at Bank Alfalah Limited
The price of Palo Alto Networks PA-Series is expensive.
IT Coordinator at CSA Makati
Overall, the pricing is good, but if they included GlobalProtect, it would be more valuable.
Project Engineer at IT Solution
 

Valuable Features

Fortinet FortiGate offers strong security, SD-WAN efficiency, and user-friendly management, valued for cost-effectiveness and integration with Fortinet products.
Netgate pfSense offers reliable VPN and firewall features, user-friendly management, flexibility, cost-effectiveness, scalability, and strong community support.
Palo Alto Networks PA-Series delivers robust security features, seamless management, and advanced threat prevention with appreciated stability and comprehensive logging.
We got a firewall and gave an SSL VPN to my client to connect to their servers, after which, such kind of activities involving ransomware attacks stopped.
Owner at Mindware Computer Solutions
They put in a thing called the FortiCookbook, which is very easy to read with real-life scenarios that make networking tasks like joining networks very straightforward.
IT Manager at Daltons Limited
The firewall and VPN features are the most valuable in protecting our customers' networks.
Sales & Support at a tech services company with 1-10 employees
We have multiple VLANs, and with assistance, it was easy to get everything set up and running in our organization the way we needed it to.
Director of IT at a religious institution with 51-200 employees
We had downtime before pfSense. We've never gone down using the solution.
Head of IT at a tech services company with 11-50 employees
It is very stable, and it works very well.
Integrated threat intelligence has empowered my organization to adapt to threats by taking a lot of the burden off us; there's just no way we would see the same breadth of knowledge that a vendor or manufacturer would have.
Global Network Engineering Technical Lead at a healthcare company with 5,001-10,000 employees
Palo Alto Networks PA-Series has multiple security features, including antivirus, IPS, and behavior-based analysis.
Project Engineer at IT Solution
The most effective features of the solution are its Magic Quadrant positioning, making it a leading firewall on perimeter areas and internet edges.
Operations Specialist - MX Operations at Bank Alfalah Limited
 

Categories and Ranking

Fortinet FortiGate
Sponsored
Ranking in Firewalls
1st
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
591
Ranking in other categories
Secure Web Gateways (SWG) (2nd), Intrusion Detection and Prevention Software (IDPS) (1st), Software Defined WAN (SD-WAN) Solutions (1st), WAN Edge (1st), ZTNA (1st), Unified Threat Management (UTM) (1st)
Netgate pfSense
Ranking in Firewalls
2nd
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
221
Ranking in other categories
No ranking in other categories
Palo Alto Networks PA-Series
Ranking in Firewalls
19th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
36
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Firewalls category, the mindshare of Fortinet FortiGate is 16.0%, down from 21.6% compared to the previous year. The mindshare of Netgate pfSense is 8.3%, down from 12.7% compared to the previous year. The mindshare of Palo Alto Networks PA-Series is 1.2%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Firewalls Mindshare Distribution
ProductMindshare (%)
Fortinet FortiGate16.0%
Netgate pfSense8.3%
Palo Alto Networks PA-Series1.2%
Other74.5%
Firewalls
 

Featured Reviews

Abhinandan Yadav - PeerSpot reviewer
Network Security Engineer at a retailer with 11-50 employees
Unified security and sd-wan have improved uptime and cut wan costs for multi-site branches
Users report stability issues in certain versions, which requires regular updates. Real-world attacks have also highlighted the need for urgent patching of vulnerabilities.Fortinet FortiGate, while a powerful and feature-rich web firewall, could improve in areas like firmware stability, documentation, and ease of use. The learning curve can be steep for some users. For beginners, support quality can vary, and frequent updates with occasional vulnerabilities call for careful patch management. However, once Fortinet FortiGate is configured, it remains highly reliable and efficient. Customer support needs improvement, as I find it very slow, with reports from other users reflecting that customer support is inadequate.
JA
Principal Cloud Architect - Software Engineer at a consultancy with 11-50 employees
Rapid VPN setup has connected offices in minutes and brings live insights for proactive issue control
What I appreciate the most about Netgate pfSense is the ease and straightforward nature of the platform. I can set up a new office in less than 10 minutes. The benefits of using Netgate pfSense are that I can set up VPNs in less than two to three minutes, and then just deploy the file across my networks, where everybody would be connected in less than an hour. The dashboards of Netgate pfSense bring all the necessary information that I need at a glance, and it is actually a live update every three to five seconds. It is spotless, and I have been able to catch issues before they hit operations.
Rohit Ghorpade - PeerSpot reviewer
Cloud Network Engineer at a insurance company with 5,001-10,000 employees
Identity-based perimeter control has improved security and supports reliable remote access
Currently, we are working with vendors such as Palo Alto Networks PA-Series, Cisco, Check Point, and Citrix. Palo Alto Networks PA-Series is a better firewall. Deep packet inspection and threat prevention basically comply with whatever traffic is incoming and outgoing through the firewall. I do not think anything improvement is required. The thing is that Palo Alto Networks PA-Series works mostly on a license-based model. If you want to utilize any feature, you have to purchase the license. For example, URL filtering requires a license purchase. It simplifies the implementation because LDAP server profile can be integrated. Basically, that simplifies the implementation of access rule or security policy.
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Top Industries

By visitors reading reviews
Computer Software Company
10%
Comms Service Provider
10%
Manufacturing Company
9%
Financial Services Firm
7%
Comms Service Provider
13%
Computer Software Company
12%
Manufacturing Company
7%
Educational Organization
5%
Comms Service Provider
10%
Computer Software Company
9%
Manufacturing Company
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business367
Midsize Enterprise135
Large Enterprise193
By reviewers
Company SizeCount
Small Business171
Midsize Enterprise33
Large Enterprise29
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise6
Large Enterprise17
 

Questions from the Community

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From my experience regarding both the Sophos and FortiGate firewalls, I personally would rather use FortiGate. I know...
What are the biggest technical differences between Sophos UTM and Fortinet FortiGate?
As a solution, Sophos UTM offers a lot of functionality, it scales well, and the stability and performance are quite ...
Help me find the best open source router
You don't really specify what type of router you are looking for but if you are talking about a gateway router I reco...
How do I choose between Fortinet FortiGate and pfSense?
Fortinet’s Fortigate is a firewall solution we use and are very much satisfied with its performance. We find Fortigat...
What is the difference between PfSense and OPNsense?
Two of the most common and well recognized firewalls, PfSense and OPNsense both support site-to-site IPsec VPN and cl...
What is your experience regarding pricing and costs for Palo Alto Networks PA-Series?
If we look at the features, then the price is good, but they do charge for the GlobalProtect VPNs. Overall, the prici...
What needs improvement with Palo Alto Networks PA-Series?
Licenses are too costly. As I compare with Check Point or other OEM, the licenses are too much more costly and they s...
What is your primary use case for Palo Alto Networks PA-Series?
I am still using a Check Point, but CloudGuard is not enabled on that one. I am using it for internal purposes only. ...
 

Also Known As

Fortinet FortiGate Next-Generation Firewall
No data available
No data available
 

Overview

 

Sample Customers

Amazon Web Services, Microsoft, IBM, Cisco, Dell, HP, Oracle, Verizon, AT&T, T-Mobile, Sprint, Vodafone, Orange, BT Group, Telstra, Deutsche Telekom, Comcast, Time Warner Cable, CenturyLink, NTT Communications, Tata Communications, SoftBank, China Mobile, Singtel, Telus, Rogers Communications, Bell Canada, Telkom Indonesia, Telkom South Africa, Telmex, Telia Company, Telkom Kenya
Nerds On Site Inc., RKC Development Inc., Expertech, Fisher's Technology, Ncisive, Consulting, CPURX, Vaughn's Computer House Calls, Imeretech LLC, Digital Crisis, Carolina Digital Phone, Technigogo Technology Services, The Simple Solution, SwiftecITInc, Rocky Mountain Tech Team, Free Range Geeks, Alaska Computer Geeks, Lark Information Technology, Renaissance Systems Inc., Cutting Edge Computers, Caretech LLC, GoVanguard, Network Touch Ltd, P.C. Solutions.Net, Vision Voice and Data Systems LLC, Montgomery Technologies, Techforce, Concero Networks, ASONInc, CPS Electronics and Consulting, Darkwire.net LLC, IT Specialists, MBS-Net Inc., VOICE1 LLC, Advantage Networking Inc., Powerhouse Systems, Doxa Multimedia Inc., Pro Computer Service, Virtual IT Services, A&J Computers Inc., Envision IT LLC, CommunicaONE Inc., Bone Computer Inc., Amax Engineering Corporation, QPG Ltd. Co., IT 101 Inc., Perfect Cloud Solutions, Applied Technology Group Inc., The Digital Sun Group LLC, Firespring
Information Not Available
Find out what your peers are saying about Netgate pfSense vs. Palo Alto Networks PA-Series and other solutions. Updated: April 2026.
893,915 professionals have used our research since 2012.