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NetApp HCI [EOL] vs Scale Computing Platform comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

NetApp HCI [EOL]
Average Rating
8.0
Reviews Sentiment
5.6
Number of Reviews
32
Ranking in other categories
No ranking in other categories
Scale Computing Platform
Average Rating
8.0
Reviews Sentiment
7.5
Number of Reviews
9
Ranking in other categories
HCI (19th), Edge Computing Platforms (5th)
 

Featured Reviews

MB
Chief Information Officer at Lucart S.p.A.
Crashed continuously, complex to deploy, and bad after-sales support - NETAPP FIXED the problems in 2022
Their after-sales support, SLA, and third-parties availability should be improved. NetApp's support is very difficult to engage. We have an SLA of onsite support within 24 hours. but they don't respect the SLA. Its stability was very bad. It has been crashing continuously. In one year, we got three crashes, which is unbelievable for an appliance that is guaranteed for 10 years without any crashes. In 2022, NetApp Italy, driven by the country manager Davide Marini, fixed all our issues and added additional computation power for free. This is a great example of customer care. They could have done it right the first time of course, but admitting the errors and putting in place such a remediation plan has been a very professional behavior.
AbdulSattar - PeerSpot reviewer
Channel Sales Manager at Softech Microsystems
Extremely easy to learn and use for beginners
Some features go well with other tools like VMware, where making something on the fly or making some changes on the fly in the area of memory or something is possible. On the fly, you cannot do anything on Scale Computing HC3, though it is a very rarely needed area. Being able to make some changes on the fly is very risky, but even then, you see customers saying since it is an area that is not possible with Scale Computing HC3, it is better to go with some other tools. My company convinces our customers that opting for another solution is not required since a tool that allows us to make some changes on the fly can be very risky, and it is also not something that fits in according to certain policies or good practices.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable aspects are that it's an all-in-one solution and it's very self-contained."
"NetApp HCI's ability to scale on demand is a differentiator in the marketplace."
"HCI definitely improved how flexible we scale, and our entrance into the cloud."
"The solution has generally affected storage performance in our organization by adding a high-performance storage option into the environment."
"The most valuable feature, currently, is the density of the system as hardware. I'm able to leverage the density of the product and remove bigger hardware which requires more space, cooling, and power costs, obviously. There are cost savings, obviously."
"Stability is one of the things we absolutely have to have, because if the HCI is down, our assembly lines are down, and that could potentially lead to our customer being down. If our customer is down, that's $10,000 a minute; and any time the assembly line is down, that could potentially lead to overtime. We don't get to charge one and a half times for something we billed just because you happened to build it on overtime. Any technology we bring in, has to be built for what I call "three in the morning." It can't be built for whenever everybody's in the plant, everybody can watch it, and everybody can babysit. It has to be built for three a.m. when you've got a skeletal staff there, and you just have to know that it's just running. As I stand here, right now, I don't have to check my phone, I don't have to check my email. I know it's running. Period"
"Simple setup and having the storage and compute right on one deployment is the most valuable aspect of this solution. They're able to get set up and ready to go and start having their DevOp team deploy to that environment."
"NetApp HCI has improved our organization by allowing us to put more time into investing in new ideas and spending less time in the administration of the solution."
"The stability is very good; I have no complaints there, as there aren't bugs or glitches and it doesn't crash or freeze."
"It gives the ease of management for a small IT department."
"The most valuable features are the appliance-type feel and that you don't need additional licenses as everything is built-in."
"I rate Scale Computing support 10 out of 10. They're accessible and responsive."
"The product's initial setup phase is too easy."
"The most valuable feature of Scale Computing HC3 is if one of the devices fails, you won't even notice, the service maintains operation. The customers don't have to waste two, or three days on delays. Additionally, you do not have to waste time with recovery software, it is a lot easier."
"The most valuable feature of the solution is the nice GUI."
"The solution is scalable."
 

Cons

"The setup was a bit challenging because it's a fairly new product and I think some of the stuff is not quite well baked yet."
"The networking needs improvement."
"I would like to have more variety, like GPU cards."
"The fact that it doesn't have all the data points we need and all the historical data that I would like. I find that a lot of the performance analysis is done through support, where they have something that we don't have. It would be nice just to have all that on-prem."
"It would be great if they took something like kernel storage and integrated straight into the NetApp as well."
"HCI has not enabled us to consolidate workloads or break down silos and has not increased application performance. It has also not resulted in more efficient use of compute resources."
"I would like to see higher level graphics support because we are going to be doing some virtual desktop for our CAD software, and I want to be able to support AutoCAD and Cantillo on remote desktop machines."
"If you want to have a really dense data center then it's hard to have a big chunk of cabling going through everything."
"The snapshot technology takes up 500 times more space compared to other solutions."
"On the fly, you cannot do anything on Scale Computing HC3, though it is a very rarely needed area."
"The product struggles to cope with bigger workloads. In the next release, I'd like some backup solutions to be added."
"Scale HC3 improvements would involve literally fixing up the replication."
"There could be an easier way to see which servers are on each node"
"I've had so many issues with the sales team when I was looking to make some improvements, and improve the performance. They would create so many excuses to force me to buy new nodes all the time and not let me add more memory to each node."
"I would like bigger clusters with more than eight nodes."
"Scale Computing HC3 said in an announcement they were going to integrate with a backup service which would be good. If they could do this it would be beneficial."
 

Pricing and Cost Advice

"This solution reduced our maintenance costs. We were going to have to pay one to two million dollars to put in compute nodes. We are avoiding those costs."
"Where we lost nearly 75 percent of our infrastructure due to a malicious attack and were able to recover two and a half hours into it due to the integration, it saved us and all of our customers. Because we were able to recover so fast from the attack, the solution paid for itself right there."
"Licenses run on a yearly basis, and there aren't any additional fees other than the standard licensing fee."
"The price of the solution is okay but could improve."
"Its price is comparable to the competitors in the market."
"There are the overall infrastructure costs. Even though the initial costing was higher, we calculated for year-to-year for five years. That brought us into a position where we decided, we have to go for HCI rather than having distributor systems."
"Its pricing is lower than our previous solution."
"All the licenses are included when you buy the program."
"I give the pricing a nine out of ten."
"The product is worth the money, but I would not say it's very cheap or very expensive."
"rate HC3's pricing a five out of ten since it is affordable."
"I pay for Scale Computing HC3 and it includes customer service for one year. We paid for an additional year for customer service but that includes the updates and everything for the software. Additionally, the licensing is for Windows, which is the same for everybody."
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Top Industries

By visitors reading reviews
Construction Company
19%
Outsourcing Company
10%
Financial Services Firm
10%
Comms Service Provider
8%
Manufacturing Company
15%
Financial Services Firm
8%
Outsourcing Company
7%
University
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise9
Large Enterprise19
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise3
Large Enterprise1
 

Also Known As

No data available
Scale Computing HC3
 

Overview

 

Sample Customers

American Showa, Children's Mercy, Coca-Cola, Consultel Cloud, Evangelische Landeskirche in Wurttemberg, Imperva, Surface Mount Technology
Resorts World Las Vegas, Stena, Telford Offshore, Goodwill, Sandals, Jerry's Enterprises, Mendard's Royal Farms, Delhaize, Benchmark Electronics, Classic Hotels, Genting Casino, Lindt, Sainsbury's, Landmark Cinemas, Golden Queen Mining, Coca Cola. Holiday Inn, Iron County School District, Sevier County Bank, City of St. Cloud Minnesota, Presbyterian Mo-Ranch Assembly, KIB Electronics, Brake Masters, Lincoln County Hospital, Ohio Summit County Board of Elections
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