Nagios Fusion and ServiceNow IT Operations Management are competing products in IT infrastructure monitoring and management. ServiceNow IT Operations Management tends to have the upper hand due to its comprehensive features and advanced automation capabilities.
Features: Nagios Fusion provides real-time monitoring, alerting, and customizable dashboards for a centralized IT infrastructure view. It is designed for cost-efficiency with robust integration capabilities, handling core monitoring tasks effectively. ServiceNow IT Operations Management offers extensive automation, incident management, and integrated workflows, enhancing operational efficiency and process automation.
Room for Improvement: Nagios Fusion could improve by expanding its automation capabilities, enhancing incident management functionalities, and integrating with more cloud-based tools. ServiceNow IT Operations Management might focus on reducing setup complexity, improving ease of use for smaller teams, and offering more flexible pricing options for varying budgets.
Ease of Deployment and Customer Service: Nagios Fusion is known for simpler on-premise deployment and consistent support, making it accessible for smaller teams. ServiceNow, as a cloud-based solution, requires extensive setup but offers high scalability and comprehensive customer service, supporting smoother long-term management, particularly for larger enterprises.
Pricing and ROI: Nagios Fusion presents a lower setup cost, which benefits organizations with limited budgets by focusing on essential monitoring features, offering significant ROI. ServiceNow IT Operations Management carries a higher upfront cost but potentially delivers greater ROI over time due to extensive functionality and streamlined operations. The cost difference appeals differently; Nagios Fusion is attractive for smaller budgets, while ServiceNow appeals to those seeking comprehensive features and integration.
| Product | Market Share (%) |
|---|---|
| ServiceNow IT Operations Management | 2.1% |
| Nagios Fusion | 0.3% |
| Other | 97.6% |
| Company Size | Count |
|---|---|
| Small Business | 12 |
| Midsize Enterprise | 5 |
| Large Enterprise | 26 |
Nagios Enterprises delivers official products, services, and solutions for and around Nagios – the industry standard in enterprise-grade IT infrastructure monitoring. With millions of users worldwide, Nagios is the undisputed champion in the IT monitoring space. Our team of dedicated professionals works to ensure total customer satisfaction with all the services we provide. Our extensive network of partners helps extend Nagios services and solutions to new organizations and markets worldwide to meet a variety of business needs. Nagios Enterprises was founded in 2007 by Ethan Galstad. Ethan created what would later become known as Nagios in 1999, and currently serves as the President of Nagios Enterprises.
ServiceNow IT Operations Management (ITOM) is a cloud management and infrastructure tool that facilitates the administrative and development process of creating, planning, and operating digital services, technology, application requirements, and components for organizations. Service Now ensures effectiveness, performance, and availability throughout an organization's processes and services.
ServiceNow ITOM will help organizations facilitate consistent policies with regard to deployment, support, and services to ensure trustworthiness and quality of service (QoS). ServiceNow ITOM will ensure that all applications, services, and infrastructure are consistently available and stable.
ServiceNow IT Operations Management Features
ServiceNow IT Operations Management Benefits
ServiceNow ITOM enables organizations to become robust, strategic operations able to successfully anticipate issues before they have an impact on the organization. Organizations that use ServiceNOw ITOM will be able to easily automate workflows and improve how their IT teams communicate and work together to deliver successful outcomes and maintain productivity and profitability 24/7.
Reviews from Real Users
“With this solution, operational costs will be reduced. Your maintenance cost will be reduced when you use the item model. You will deliver a fast solution to the customers. If something happens on the server-side or router-side, it will be immediately caught. Efficiencies are improved. “ - Rupesh J., Solutions Architect at Globant
“It has been very useful for tracking. It has evolved a lot over time, and there is a single pane of glass where you can track and see everything.” - Uday T., Project Manager at MindTree
We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
