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N2W vs Veritas NetBackup Appliance comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 16, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
2.2
<p>N2WS Backup &amp; Recovery users saved time and money, improved efficiency, reduced downtime, and achieved better data protection and ROI.</p>
Sentiment score
3.6
Veritas NetBackup Appliance enhances deduplication, reduces costs, improves efficiency, ensures ransomware protection, and is ideal for complex enterprises.
In my experience with pricing, setup cost, and licensing, I have seen a return on investment as there are definitely fewer employees required to manage the backups, and there is definitely a major time save due to the single pane of glass.
Sr. Manager Data Protection at Epsilon
The immutability feature ensures customers do not incur costs in case of ransomware, allowing for a safe restore, which means they are avoiding ransom payments, and that is a big win for the customer.
Technical Manager at Rigor Systems Limited
Veritas NetBackup Appliance has helped reduce costs by 30% and has improved operational efficiency.
Deputy Vice President - IT at TransUnion
 

Customer Service

Sentiment score
4.1
N2W's customer service is praised for promptness, expertise, and proactive problem-solving, making them a valued partner for users.
Sentiment score
5.7
Veritas NetBackup Appliance service shows mixed reviews; users report satisfactory support but highlight issues with response time and competence.
Their support is amazing. They get back to you in a timely manner and work with you.
Sr. Manager Data Protection at Epsilon
We would rate the customer support of N2W a 10 on a scale of 1 to 10, as they are very easily accessible, friendly, and absolutely knowledgeable.
Director of Information Technology & Customer Success at Maplewave
Customer support for N2W is excellent, as they are able to answer quickly.
Director, Cloud Infrastructure and Systems Operations at d1g1t Inc.
Their support is good, with technical teams available 24/7.
Senior Manager at Cloud4C Services
Veritas has a very good support infrastructure with trained engineers.
Technical Manager at Rigor Systems Limited
I contacted their support once, and the process was slow, which discouraged further contact.
Oracle Technology Manager at MOPCO
 

Scalability Issues

Sentiment score
3.8
N2W effectively manages AWS accounts and instances, ensuring seamless scaling and reliable backup without performance issues for growing needs.
Sentiment score
7.0
Veritas NetBackup Appliance is highly scalable for large environments, praised for flexibility but may require extra hardware and costs.
I would rate the scalability of the product as a nine out of ten.
ICT Director at SSA
The ability to scale and expand with Veritas NetBackup Appliance is good, and I give it a high rating.
Storage & Backup Engineer at a tech vendor with 10,001+ employees
 

Stability Issues

Sentiment score
5.4
N2W is highly stable, with no downtime, exceptional cloud resource use, and consistent nine out of ten ratings.
Sentiment score
8.1
Veritas NetBackup Appliance is generally stable and reliable, receiving high ratings despite occasional issues and version upgrade challenges.
I am satisfied with its performance and would rate it ten out of ten for stability.
Oracle Technology Manager at MOPCO
They do lab tests before releasing any patch, so currently, the product is stable.
Technical Manager at Rigor Systems Limited
 

Room For Improvement

N2W requires UI, documentation, and functionality upgrades with enhanced automation, multicloud support, and comprehensive AWS integration.
Veritas NetBackup Appliance needs improved usability, interface design, integration, support, scalability, and competitive pricing, targeting non-experts and enhanced reporting.
Adding an 'auto-delete after X days' option to manual backups, similar to scheduled policies, would be a fantastic addition for cost management and general housekeeping.
Cloud Engineer at a financial services firm with 1,001-5,000 employees
An automated account enrollment or bulk import feature integrated with AWS Organizations or Control Tower would save significant time and reduce administrative overhead.
VP, Solutions Architecture at a computer software company with 51-200 employees
Improved disaster recovery options and expanded multicloud support are two areas where N2WS has already made significant advancements in the latest version.
Cloud Manager at St. John's University
Improving the interface could enhance user experience.
Senior Manager at Cloud4C Services
The only room for improvement is that the cost per terabyte is extremely high.
ICT Director at SSA
I believe they can do more to give customers more insight into their data, allowing them to see it and understand what they can do, such as archiving old data.
Technical Manager at Rigor Systems Limited
 

Setup Cost

Enterprise buyers appreciate N2W's competitive pricing, flexibility, and ROI, with easy AWS Marketplace purchases and praised usability.
Veritas NetBackup Appliance is often seen as costly, with high licensing fees and significant maintenance expenses compared to competitors.
Pricing can increase as backup volumes grow, so it is important to balance the level of protection with cost-optimization strategies such as tiering snapshots to S3 or Glacier.
Platform Engineer at a tech consulting company with 501-1,000 employees
While N2W is a paid product, the cost is easily justified by the significant reduction in engineering hours spent on managing and troubleshooting custom backup scripts.
Cloud Engineer at a financial services firm with 1,001-5,000 employees
I believe N2WS offers a highly competitive pricing model, delivering excellent value.
Cloud Manager at St. John's University
It's more costly than Commvault, which offers similar features at 70% of the price.
Oracle Technology Manager at MOPCO
It is a high price because the maintenance has a large cost, especially if the appliance is hardware rather than a virtual appliance.
Storage & Backup Engineer at a tech vendor with 10,001+ employees
The price is slightly expensive for small and medium enterprises.
Technical Manager at Rigor Systems Limited
 

Valuable Features

Users value ease of use, speed, cost efficiency, centralized management, and intuitive interfaces in backup and recovery features.
Veritas NetBackup Appliance is praised for its efficient, scalable integration, reducing costs while supporting diverse environments and enhancing usability.
Lifecycle management and automated transitions to lower-cost storage tiers have been instrumental in optimizing costs while meeting compliance and retention requirements.
Cloud Manager at St. John's University
We had a ransomware event in 2023, and we were able to recover every machine with minimal effort.
IT Operations Director at a tech services company with 11-50 employees
The ability to define backup schedules, retention periods, and disaster recovery policies and have them apply automatically based on resource tags scales perfectly with our environment and enforces a consistent data protection strategy across the organization.
Cloud Engineer at a financial services firm with 1,001-5,000 employees
The biggest advantage is that I do not need to manage backups on traditional tapes, which helps maintain total business continuity.
Deputy Vice President - IT at TransUnion
The encryption feature in Veritas NetBackup Appliance helps protect sensitive information, as there is encryption at rest and encryption in transit from commands sent from server to client.
Storage & Backup Engineer at a tech vendor with 10,001+ employees
It integrates with monitoring tools like Splunk and supports automation through Python, Shell, or Ansible.
Senior Manager at Cloud4C Services
 

Categories and Ranking

N2W
Ranking in Backup and Recovery
8th
Average Rating
9.4
Reviews Sentiment
5.4
Number of Reviews
20
Ranking in other categories
Cloud Backup (6th), Disaster Recovery (DR) Software (7th)
Veritas NetBackup Appliance
Ranking in Backup and Recovery
21st
Average Rating
8.0
Reviews Sentiment
5.9
Number of Reviews
59
Ranking in other categories
Deduplication Software (7th)
 

Mindshare comparison

As of January 2026, in the Backup and Recovery category, the mindshare of N2W is 0.6%, up from 0.1% compared to the previous year. The mindshare of Veritas NetBackup Appliance is 0.9%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Market Share Distribution
ProductMarket Share (%)
N2W0.6%
Veritas NetBackup Appliance0.9%
Other98.5%
Backup and Recovery
 

Featured Reviews

reviewer2757345 - PeerSpot reviewer
Cloud Engineer at a financial services firm with 1,001-5,000 employees
Automation has transformed our backup process and validated our disaster recovery strategy
While the product is excellent, there are a couple of areas for potential improvement. The process for version upgrades, which sometimes requires deploying a new instance, could be streamlined to allow for a more seamless in-place update. It would be extremely useful to have the ability to set a retention period on manual backups. Occasionally, we take a manual snapshot before a major deployment, and currently, these can be forgotten, leading to unnecessary storage costs. Adding an 'auto-delete after X days' option to manual backups, similar to scheduled policies, would be a fantastic addition for cost management and general housekeeping. The EKS backup module should be a great feature, and it would have been a useful functionality to have for cluster backup management.
SG
Technical Manager at Rigor Systems Limited
Backup management excels with user-friendly interface and effective deduplication, offering robust data protection
Leveraging AI in Veritas NetBackup Appliance is one of the road maps now that they have done a collaboration with Cohesity, which is a feature I'm looking forward to. Using AI is one improvement I recommend for the Veritas NetBackup Appliance. They have implemented some aspects of AI for features such as malware detection and anomaly detection. I believe they can do more to give customers more insight into their data, allowing them to see it and understand what they can do, such as archiving old data. They can do more by utilizing the data effectively to provide insights to customers about their space usage, future projections, and options for managing old data.
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Top Industries

By visitors reading reviews
Computer Software Company
12%
University
8%
Government
8%
Outsourcing Company
8%
Computer Software Company
9%
Manufacturing Company
8%
Performing Arts
7%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise4
Large Enterprise9
By reviewers
Company SizeCount
Small Business21
Midsize Enterprise9
Large Enterprise28
 

Questions from the Community

What is your experience regarding pricing and costs for N2WS Backup & Recovery?
My experience with pricing, setup cost, and licensing is smooth, as I have not faced any issues while spinning up the instance from the marketplace, and the documentation is very comprehensive.
What needs improvement with N2WS Backup & Recovery?
The EKS environment solution could be improved.
What is your primary use case for N2WS Backup & Recovery?
Backup and snapshots. Before implementing a dedicated cloud-native solution, our primary pain point was the fragmented and manual nature of our data protection strategy. We were relying on a patchw...
What is your experience regarding pricing and costs for Veritas NetBackup Appliance?
The price is slightly expensive for small and medium enterprises. If they can review the prices, we feel it would be beneficial, especially for the African market.
What needs improvement with Veritas NetBackup Appliance?
Veritas NetBackup Appliance as a product is good, but currently the support services are weaker. Technical support and call logging support need improvement. The main issue is with technical suppor...
What is your primary use case for Veritas NetBackup Appliance?
This requirement is based on what the customer wanted. For example, hospitality customers want Veritas NetBackup Appliance because they are familiar with the options, it is easy to use, easy to con...
 

Also Known As

N2WS Backup & Recovery, N2WS Cloud Protection Manager, N2W Backup & Recovery for AWS Free Trial/BYOL
NetBackup Appliance
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

Deloitte, NASA, Johnson & Johnson, Dyson, Deuthsche Bahn, Skechers, Allan Gray, Hewlett Packard, St. John's University, City of Oakland
Beta Offshore
Find out what your peers are saying about N2W vs. Veritas NetBackup Appliance and other solutions. Updated: December 2025.
881,114 professionals have used our research since 2012.