MSP360 Connect and NinjaOne compete in remote access and management solutions. NinjaOne appears to have the upper hand due to its comprehensive features that many find worth the investment.
Features: MSP360 Connect offers efficient remote access and control, aiding IT support without the need for physical presence. It also provides a user-friendly interface and reliable performance for remote sessions. NinjaOne stands out with an integrated suite including endpoint management, patching, and monitoring. It further provides automated IT management and advanced analytics, offering a holistic solution beyond remote access.
Ease of Deployment and Customer Service: MSP360 Connect provides straightforward deployment with responsive support, minimizing setup time and aiding issue resolution. NinjaOne offers seamless deployment as well, with proactive support and extensive documentation, enhancing user engagement and feature utilization.
Pricing and ROI: MSP360 Connect is priced competitively with a cost-effective setup that promises substantial ROI, appealing to budget-conscious organizations. NinjaOne has a higher initial cost but delivers significant long-term ROI, credited to its feature-rich platform that enhances operational efficiencies.
Product | Market Share (%) |
---|---|
Microsoft Intune | 9.6% |
NinjaOne | 1.8% |
MSP360 Connect | 0.4% |
Other | 88.2% |
Company Size | Count |
---|---|
Small Business | 116 |
Midsize Enterprise | 46 |
Large Enterprise | 152 |
Company Size | Count |
---|---|
Small Business | 16 |
Midsize Enterprise | 2 |
Large Enterprise | 1 |
Microsoft Intune provides centralized management of mobile devices and applications, ensuring security, compliance, and productivity through integration with Microsoft services like Microsoft 365 and Azure Active Directory.
Organizations use Intune for managing mobile devices and applications, enhancing security and compliance across platforms. With features like single sign-on, conditional access, and zero-touch deployment via Autopilot, it facilitates efficient operations. Intune's scalability, easy enrollment, and capabilities such as remote wipe support diverse device management, offering robust data protection and efficient operation. Despite its features, improvement areas include reporting, compatibility with non-Microsoft devices, and better support for macOS and Linux devices.
What are the key features of Microsoft Intune?
What benefits should users look for in reviews?
In industries such as finance, healthcare, and education, Microsoft Intune is implemented to ensure secure and compliant device management. Companies leverage its capabilities to deploy security policies and manage both corporate-owned and BYOD environments, facilitating a unified approach to data protection and compliance.
MSP360 Connect offers a powerful remote desktop solution tailored for small to medium businesses, providing remote support capabilities with a reliable and secure platform.
Designed with efficiency in mind, MSP360 Connect allows users to manage remote desktops with ease, ensuring secure access and seamless integration. It suits enterprises seeking robust, scalable remote support. This enables IT administrators and managed service providers to operate efficiently, enhancing productivity and ensuring smooth workflows.
What are the key features of MSP360 Connect?MSP360 Connect supports industries such as healthcare, finance, and retail by delivering secure remote access solutions tailored to sector-specific requirements. Its adaptable framework supports strict compliance and enhances client service by offering reliable and efficient remote system management.
NinjaOne provides comprehensive remote monitoring, troubleshooting, and automation via a user-friendly web interface. With a robust mobile app and integration capabilities, it appeals to small businesses seeking cost-effective management solutions.
NinjaOne is designed to streamline IT operations through its remote monitoring, patch management, and automation capabilities. Its integration with Bitdefender and ongoing feature enhancements are valuable, although users express a desire for more third-party compatibility and smoother deployment processes. The platform's SLA system enhances performance tracking, while its continual development is a key attraction. Despite some calls for a more intuitive graphical interface and advanced reporting features, it remains an asset for managed service providers and businesses adapting to cloud-based environments.
What are the most important features?NinjaOne is widely employed across different sectors for server and workstation management, network infrastructure oversight, and client computer support. With its cloud-based framework, it supports managed service providers and businesses shifting to the cloud, ensuring seamless software deployment and improved asset management, making it integral to modern IT environments.
We monitor all Remote Access reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.