MSP360 Backup vs VMware Live Recovery comparison

MSP360 and VMware are both solutions in the Disaster Recovery (DR) Software category. MSP360 is ranked #30 with an average rating of 7.0, while VMware is ranked #3 with an average rating of 8.1. MSP360 holds a 0.8% mindshare in DRS, compared to VMware’s 7.1% mindshare. Additionally, 100% of MSP360 users are willing to recommend the solution, compared to 88% of VMware users who would recommend it.

MSP360 Backup

Read 15 MSP360 Backup reviews

1,338 Views
375 Comparison Views

100% willing to recommend

VMware Live Recovery

Read 81 VMware Live Recovery reviews

5,785 Views
4,859 Comparison Views

88% willing to recommend

MSP360 Backup

VMware Live Recovery

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 15, 2024

MSP360 Backup and VMware Live Recovery are competitors in disaster recovery and backup management. MSP360 Backup is favored for its cost-effectiveness and broad cross-platform support, whereas VMware Live Recovery is preferred for its advanced recovery features beneficial for larger enterprises.

Features: MSP360 Backup offers cross-platform support, efficient data compression, and flexible integration with various cloud providers. VMware Live Recovery provides instant recovery capabilities, automated failover processes, and seamless integration with VMware ecosystems.

Room for Improvement: MSP360 Backup could improve its advanced recovery options and integration with enterprise-level solutions. VMware Live Recovery may require easier configuration processes and cost adjustments for tighter budgets.

Ease of Deployment and Customer Service: MSP360 Backup has a simple deployment model suitable for small to medium-sized businesses, supported by strong customer service. VMware Live Recovery involves more intricate setup but offers comprehensive customer support, ideal for enterprise-level applications.

Pricing and ROI: MSP360 Backup's lower setup costs and favorable ROI are attractive to budget-conscious organizations. VMware Live Recovery has a higher initial investment but offers robust functionality, making it suitable for performance and reliability needs in critical environments.

To learn more, read our detailed MSP360 Backup vs. VMware Live Recovery Report (Updated: July 2025).

Buyer's Guide

MSP360 Backup vs. VMware Live Recovery

July 2025

Download the complete report

Helped 865,384 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

MSP360 Backup

Ranking in Disaster Recovery (DR) Software

30th

Average Rating

8.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Backup and Recovery (53rd), Cloud Backup (42nd), MSP Backup (5th)

VMware Live Recovery

Ranking in Disaster Recovery (DR) Software

3rd

Average Rating

8.2

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

Disaster Recovery as a Service (1st)

Mindshare comparison

As of August 2025, in the Disaster Recovery (DR) Software category, the mindshare of MSP360 Backup is 0.8%, up from 0.8% compared to the previous year. The mindshare of VMware Live Recovery is 7.1%, down from 11.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Disaster Recovery (DR) Software

Featured Reviews

CONRAD FORREST

President at MTS Consulting Group, Inc.

The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support

MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

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Yosevan Sinaga Sinaga

IT Infrastructure Manager at TMLI

The capability and the functionality of the features are very helpful for us

We use VMware Live Recovery for creating new hosts and new servers. We synchronize all of our software from our data center to our co-location in real time, so when a disaster happens, we switch to the co-location The functionality of the features is helpful for us. We find the resource…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature of MSP360 Backup is its reliability."

"It has allowed me to implement a cost effective, highly configurable solution."

"The initial setup is very easy. It's not overly complex."

"One massive advantage of this solution, as compared to more enterprise products, is that no firewall changes are needed on the client's premises. For the product to back up from the client's premise to the cloud, it just needs port 8 and port 443, which are anyway always open. This was one of the things that made us decide to go with the product. It is very difficult to justify a firewall change for a small client who doesn't even know what a firewall is and how to maintain a firewall, or doesn't have anybody maintaining their firewall. You then have to maintain the firewall. MSP360 Backup takes away firewall change requirements, VPNs, or channels that are needed for the backup."

"The solution is easy to access and handles things efficiently."

"The best feature is that it's very user-friendly to do scheduled backups and version maintenance."

"I was mainly concerned with cloud backups, OneDrive backups, consumer OneDrive, business OneDrive, Google backups, and SharePoint backups. The solution did a good job of the backup."

"General ease of use and performance of the Windows version is the most valuable feature."

More MSP360 Backup pros

"The solution runs well in the background, just in case we need it."

"Its capability to schedule, write and configure the recovery and scheduled steps, such that you don't have to come in and start manually trying to recover the entire machine. You just push a button to recover the VMware and everything is done."

"Testing failover capabilities."

"Setting up VMs can be done quickly. It is easy to use."

"The most valuable feature is the integration with our Nutanix environment."

"It eliminates the need for complex compliance requirements, making it a highly effective solution."

"I give VMware Live Recovery a rating of ten out of ten."

"VMware SRM replicates the VM from one site to another, and it helps us orchestrate the powering of VMs and DR when the DC goes down."

More VMware Live Recovery pros

Cons

"The product could be more user-friendly."

"The main improvement is that it should have GDPR compliance. That's the problematic point. They say they are GDPR compliant, but they are not."

"The interface feels like it is targeted for end users who typically are looking for an all-in-one integrated push button solution. It would be better if the interface had a beginner mode and an expert mode."

"The graphics are looking a bit old and should be updated."

"The Linux GUI leaves a lot to be desired. It lacks many of the features of the Windows version and is buggy, but it is still usable."

"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now. They could give it a little more modern feel."

"Using the solution incurs additional charges for the device storage and backup which are not included in the service."

"As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are. That report is available but it is very tough to get. I would like to know "today I have just uploaded 35 MB, tomorrow I have loaded 10 MB so my trend of backup is increasing.""

More MSP360 Backup cons

"The administration guides can be complicated and difficult to use, so it would be helpful if it was made easier."

"The user experience could be more friendly."

"The solution currently has a five-minute RPO, meaning if the VM goes down we can lose up to five minutes of data which is a big deal when it relates to database replication."

"It has a lot of dependencies on VMware infrastructure, and testing can be complex. Testing often requires extensive approval at the organizational level."

"The price, in general, could be lower."

"We have had an issue when some customers have traditional designs and sites. For example, on one another site, they are using hyper-converged, using VMware, or Nutanix. We have a problem with the synchronization between the storage for site to site. This is the main issue. We are adding some other tools to support the synchronization to allow the movement of the workload from site to site easily."

"For cloud-based solutions, the cost seems quite pricey, so we stick to on-premises deployment."

"We've had configuration issues on occasion. We start to fail over, and then we have to call it off because the configuration is not right, or the data stores aren't configured correctly in the secondary data center. Oftentimes, it is just the experience level of the team, and we have to bring in the vendor to help and validate our configuration."

More VMware Live Recovery cons

Pricing and Cost Advice

"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."

"I rate the price of MSP360 Backup a seven out of ten."

"The solution is expensive."

"Its pricing needs improvement."

"Pricing is reasonable although can be quite a large upfront cost."

"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."

"MSP360 is vastly cheaper than its competitors and has almost all the same features."

"We have a very good return on investment."

More MSP360 Backup pricing and cost advice

"After Broadcom acquired the solution, the licensing cost increased drastically"

"It is an expensive platform. I rate the pricing an eight out of ten."

"The cost of SRM is on par with market rates."

"The pricing is good."

"VMware sells in bundles of 50 VMs, so if we want to expand, we have to buy the whole bundle."

"VMware SRM is expensive when compared to Veeam and makes Veeam look cheaper. For support, some additional payments need to be made over the licensing costs of the solution."

"VMware SRM is an expensive solution, and users need to pay extra costs in addition to the standard licensing fees."

"Mature products like VMware SRM often have higher costs."

More VMware Live Recovery pricing and cost advice

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Comparison Review

it_user159711

Architect at a tech services company with 51-200 employees

Nov 9, 2014

VMware SRM vs. Veeam vs. Zerto

Disaster recovery planning is something that seems challenging for all businesses. Virtualization in addition to its operational flexibility, and cost reduction benefits, has helped companies improve their DR posture. Virtualization has made it easier to move machines from production to…

Read full review

Top Industries

By visitors reading reviews

Computer Software Company

10%

Educational Organization

Construction Company

Manufacturing Company

Computer Software Company

17%

Financial Services Firm

12%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about MSP360 Backup?

MSP360 Backup's most valuable feature is its backup interface.

See all answers

What needs improvement with MSP360 Backup?

The product could be more user-friendly. Its pricing needs improvement as well.

See all answers

What is your primary use case for MSP360 Backup?

We use the platform for VM and SQL backup purposes.

See all answers

What do you like most about VMware Cloud Disaster Recovery?

Setting up VMs can be done quickly. It is easy to use.

See all answers

What is your experience regarding pricing and costs for VMware Cloud Disaster Recovery?

We use a three-year license, and the cost for VMware Live Recovery can be high. Previously, when acquiring a license for Ethiopian drug supply chains, the price was significantly high, especially a...

See all answers

What needs improvement with VMware Cloud Disaster Recovery?

There is no ability to control the database itself, and it needs to be configured as active-active. Additionally, the price is not suitable for startup companies, which necessitates looking for alt...

See all answers

Comparisons

Acronis Cyber Protect vs MSP360 Backup

Compared 18% of the time

Veeam Data Platform vs MSP360 Backup

Compared 17% of the time

N-able Cove Data Protection vs MSP360 Backup

Compared 11% of the time

Comet Backup vs MSP360 Backup

Compared 10% of the time

NinjaOne vs MSP360 Backup

Compared 10% of the time

More MSP360 Backup Competitors

Veeam Data Platform vs VMware Live Recovery

Compared 23% of the time

Dell RecoverPoint for Virtual Machines vs VMware Live Recovery

Compared 18% of the time

HPE Zerto Software vs VMware Live Recovery

Compared 18% of the time

Azure Site Recovery vs VMware Live Recovery

Compared 7% of the time

Rubrik vs VMware Live Recovery

Compared 4% of the time

More VMware Live Recovery Competitors

Product Reports

Buyer's Guide

MSP360 Backup

August 2025

Download MSP360 Backup product report

Buyer's Guide

VMware Live Recovery

July 2025

Download VMware Live Recovery product report

Also Known As

Cloudberry Backup

VMware Cloud Disaster Recovery, Datrium DRaaS , VMware SRM

Overview

MSP360 Backup is a comprehensive data protection solution designed for businesses of all sizes. It offers a wide range of features and capabilities to ensure the safety and security of critical data.

With support for various storage destinations, including local drives, network shares, and cloud storage providers, MSP360 Backup provides flexibility and scalability. It also offers advanced scheduling options, allowing users to automate backups based on specific time intervals or events.

The solution supports both full and incremental backups, minimizing storage requirements and optimizing backup speed. MSP360 Backup also includes built-in encryption and compression, ensuring data privacy and reducing storage costs. Additionally, it offers easy file and folder recovery, allowing users to quickly restore lost or corrupted data.

With its intuitive user interface and robust set of features, MSP360 Backup is a reliable and efficient solution for businesses looking to protect their valuable data.

MSP360

VMware Live Recovery is a disaster recovery solution that protects and recovers virtual machines (VMs) across on-premise and public clouds. Key features include rapid ransomware recovery, an on-demand recovery environment for testing procedures without affecting production, live behavioral analysis to detect threats, push-button VM network isolation to contain threats, guided restore point selection, and immutable, air-gapped recovery points to prevent tampering. VMware Live Recovery provides a comprehensive solution to safeguard critical data and applications from cyberattacks and other disasters.

VMware

Sample Customers

StratX

Certainty Home Loans, VPay, ZEON

Buyer's Guide

MSP360 Backup vs. VMware Live Recovery

July 2025

Free Report: MSP360 Backup vs. VMware Live Recovery

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