MSP360 Backup vs VMware Live Recovery comparison

MSP360 and VMware are both solutions in the Disaster Recovery (DR) Software category. MSP360 is ranked #29 with an average rating of 7.0, while VMware is ranked #4 with an average rating of 8.1. MSP360 holds a 0.7% mindshare in DRS, compared to VMware’s 8.1% mindshare. Additionally, 100% of MSP360 users are willing to recommend the solution, compared to 88% of VMware users who would recommend it.

MSP360 Backup

Read 15 MSP360 Backup reviews

373 Views
45 Comparison Views

100% willing to recommend

VMware Live Recovery

Read 80 VMware Live Recovery reviews

5,497 Views
2,238 Comparison Views

88% willing to recommend

MSP360 Backup

VMware Live Recovery

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Executive SummaryUpdated on Oct 15, 2024

MSP360 Backup and VMware Live Recovery are competitors in disaster recovery and backup management. MSP360 Backup is favored for its cost-effectiveness and broad cross-platform support, whereas VMware Live Recovery is preferred for its advanced recovery features beneficial for larger enterprises.

Features: MSP360 Backup offers cross-platform support, efficient data compression, and flexible integration with various cloud providers. VMware Live Recovery provides instant recovery capabilities, automated failover processes, and seamless integration with VMware ecosystems.

Room for Improvement: MSP360 Backup could improve its advanced recovery options and integration with enterprise-level solutions. VMware Live Recovery may require easier configuration processes and cost adjustments for tighter budgets.

Ease of Deployment and Customer Service: MSP360 Backup has a simple deployment model suitable for small to medium-sized businesses, supported by strong customer service. VMware Live Recovery involves more intricate setup but offers comprehensive customer support, ideal for enterprise-level applications.

Pricing and ROI: MSP360 Backup's lower setup costs and favorable ROI are attractive to budget-conscious organizations. VMware Live Recovery has a higher initial investment but offers robust functionality, making it suitable for performance and reliability needs in critical environments.

To learn more, read our detailed MSP360 Backup vs. VMware Live Recovery Report (Updated: June 2025).

Buyer's Guide

MSP360 Backup vs. VMware Live Recovery

June 2025

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Helped 857,028 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

MSP360 Backup

Ranking in Disaster Recovery (DR) Software

29th

Average Rating

8.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Backup and Recovery (54th), Cloud Backup (42nd), MSP Backup (4th)

VMware Live Recovery

Ranking in Disaster Recovery (DR) Software

4th

Average Rating

8.2

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

Disaster Recovery as a Service (1st)

Mindshare comparison

As of June 2025, in the Disaster Recovery (DR) Software category, the mindshare of MSP360 Backup is 0.7%, down from 0.7% compared to the previous year. The mindshare of VMware Live Recovery is 8.1%, down from 11.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Disaster Recovery (DR) Software

Featured Reviews

CONRAD FORREST

President at MTS Consulting Group, Inc.

The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support

MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

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Yosevan Sinaga Sinaga

IT Infrastructure Manager at TMLI

The capability and the functionality of the features are very helpful for us

We use VMware Live Recovery for creating new hosts and new servers. We synchronize all of our software from our data center to our co-location in real time, so when a disaster happens, we switch to the co-location The functionality of the features is helpful for us. We find the resource…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature for me is that I can see what has has been successfully backed up and what not. I do not mean the file or folder view, because that's problematic with GDPR, but I mean which machines have successfully backed up. It's very valuable because you don't have to check the machines. The second feature is that you can change backup settings in the portal."

"I was mainly concerned with cloud backups, OneDrive backups, consumer OneDrive, business OneDrive, Google backups, and SharePoint backups. The solution did a good job of the backup."

"The best feature is that it's very user-friendly to do scheduled backups and version maintenance."

"General ease of use and performance of the Windows version is the most valuable feature."

"The solution is easy to access and handles things efficiently."

"Block level transfers have significantly reduced the amount of time for transfers over some other solutions"

"Client-side encryption minimizes worries about data being captured on the back-end."

"The solution is simple to use and easy to configure."

More MSP360 Backup pros

"The solution is simple to use and has effective automation."

"Incorporating non-disruptive testing capability in disaster recovery procedures has significantly benefited the overall recovery testing processes."

"The most valuable feature of the solution is the automatic recovery of the virtual machine if it goes down."

"The most valuable feature of the solution is that you can independently run the disaster recovery without disturbing the production instances."

"VMware SRM is very effective between two sites with identical twin storage, you can have synchronization between the two sites."

"VMware's tech support gets a nine-out-of-ten. They are responsive and get you a useful reply."

"Testing failover capabilities."

"It's easy to use and the interface is quite simple."

More VMware Live Recovery pros

Cons

"The initial setup is a little complex as it has to be done in the office and requires someone to come in and install the solution on your server, then configure the scheduling, backup pushing, and so on."

"The restore time could improve. When we had an issue the restore time was lengthy."

"The Linux GUI leaves a lot to be desired. It lacks many of the features of the Windows version and is buggy, but it is still usable."

"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."

"The product could be more user-friendly."

"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."

"There are some things that we don't like about it. That is why I was exploring alternatives in a hyper-scale environment. That is why I was checking IT Central Station."

"The solution's pricing is very high."

More MSP360 Backup cons

"This product is not appropriate for those moving to a broader cloud footprint."

"Sometimes it can cause a bit of downtime during switchovers."

"We have had an issue when some customers have traditional designs and sites. For example, on one another site, they are using hyper-converged, using VMware, or Nutanix. We have a problem with the synchronization between the storage for site to site. This is the main issue. We are adding some other tools to support the synchronization to allow the movement of the workload from site to site easily."

"The primary site lacks adequate equipment, such as power backup and cooling, which can lead to downtime during issues like power outages or overheating."

"They could enhance the automation features for the product."

"The improvements should be as per customer requirements."

"The version we are currently using is not the latest and greatest but it has buggy behavior in some browsers."

"The licenses need to be easier to quote."

More VMware Live Recovery cons

Pricing and Cost Advice

"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."

"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."

"The solution is expensive."

"We have a very good return on investment."

"Its pricing needs improvement."

"MSP360 is vastly cheaper than its competitors and has almost all the same features."

"Pricing is reasonable although can be quite a large upfront cost."

"It provides a good cost savings compared to our previous cloud backup."

More MSP360 Backup pricing and cost advice

"It is about $3,000 a year for the 25 pack. The package gives you the ability to protect up to 25 virtual machines."

"Mature products like VMware SRM often have higher costs."

"I rate the solution's pricing a six on a scale of one to ten, where one is the lowest and ten is the most expensive."

"I would say VMware Cloud Disaster Recovery is very expensive in comparison with other available virtualization solutions."

"It is reasonably priced, and its cost hasn't been a significant factor in our implementation."

"The price of VMware Cloud Disaster Recovery should be lowered in order to compete better in the market."

"The level of licensing required for this solution is dependent on the server instances in use."

"VMware SRM is an expensive solution, and users need to pay extra costs in addition to the standard licensing fees."

More VMware Live Recovery pricing and cost advice

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Comparison Review

it_user159711

Architect at a tech services company with 51-200 employees

Nov 9, 2014

VMware SRM vs. Veeam vs. Zerto

Disaster recovery planning is something that seems challenging for all businesses. Virtualization in addition to its operational flexibility, and cost reduction benefits, has helped companies improve their DR posture. Virtualization has made it easier to move machines from production to…

Read full review

Top Industries

By visitors reading reviews

Computer Software Company

16%

Construction Company

Educational Organization

Real Estate/Law Firm

Computer Software Company

17%

Financial Services Firm

13%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about MSP360 Backup?

MSP360 Backup's most valuable feature is its backup interface.

See all answers

What needs improvement with MSP360 Backup?

The product could be more user-friendly. Its pricing needs improvement as well.

See all answers

What is your primary use case for MSP360 Backup?

We use the platform for VM and SQL backup purposes.

See all answers

What do you like most about VMware Cloud Disaster Recovery?

Setting up VMs can be done quickly. It is easy to use.

See all answers

What is your experience regarding pricing and costs for VMware Cloud Disaster Recovery?

We use a three-year license, and the cost for VMware Live Recovery can be high. Previously, when acquiring a license for Ethiopian drug supply chains, the price was significantly high, especially a...

See all answers

What needs improvement with VMware Cloud Disaster Recovery?

The licensing area needs improvement as the cost per virtual machine is high. If they offered discounts or minimized their prices, it would be more beneficial.

See all answers

Comparisons

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Compared 24% of the time

Veeam Data Platform vs MSP360 Backup

Compared 20% of the time

N-able Cove Data Protection vs MSP360 Backup

Compared 12% of the time

NinjaOne vs MSP360 Backup

Compared 11% of the time

Comet Backup vs MSP360 Backup

Compared 9% of the time

More MSP360 Backup Competitors

Veeam Data Platform vs VMware Live Recovery

Compared 24% of the time

HPE Zerto Software vs VMware Live Recovery

Compared 21% of the time

Dell RecoverPoint for Virtual Machines vs VMware Live Recovery

Compared 18% of the time

Azure Site Recovery vs VMware Live Recovery

Compared 7% of the time

Nutanix Disaster Recovery as a Service vs VMware Live Recovery

Compared 4% of the time

More VMware Live Recovery Competitors

Product Reports

Buyer's Guide

MSP360 Backup

May 2025

Download MSP360 Backup product report

Buyer's Guide

VMware Live Recovery

May 2025

Download VMware Live Recovery product report

Also Known As

Cloudberry Backup

VMware Cloud Disaster Recovery, Datrium DRaaS , VMware SRM

Overview

MSP360 Backup is a comprehensive data protection solution designed for businesses of all sizes. It offers a wide range of features and capabilities to ensure the safety and security of critical data.

With support for various storage destinations, including local drives, network shares, and cloud storage providers, MSP360 Backup provides flexibility and scalability. It also offers advanced scheduling options, allowing users to automate backups based on specific time intervals or events.

The solution supports both full and incremental backups, minimizing storage requirements and optimizing backup speed. MSP360 Backup also includes built-in encryption and compression, ensuring data privacy and reducing storage costs. Additionally, it offers easy file and folder recovery, allowing users to quickly restore lost or corrupted data.

With its intuitive user interface and robust set of features, MSP360 Backup is a reliable and efficient solution for businesses looking to protect their valuable data.

MSP360

VMware Live Recovery is a disaster recovery solution that protects and recovers virtual machines (VMs) across on-premise and public clouds. Key features include rapid ransomware recovery, an on-demand recovery environment for testing procedures without affecting production, live behavioral analysis to detect threats, push-button VM network isolation to contain threats, guided restore point selection, and immutable, air-gapped recovery points to prevent tampering. VMware Live Recovery provides a comprehensive solution to safeguard critical data and applications from cyberattacks and other disasters.

VMware

Sample Customers

StratX

Certainty Home Loans, VPay, ZEON

Buyer's Guide

MSP360 Backup vs. VMware Live Recovery

June 2025

Free Report: MSP360 Backup vs. VMware Live Recovery

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