MSP360 Backup vs VMware Live Recovery comparison

MSP360 and Broadcom are both solutions in the Disaster Recovery (DR) Software category. MSP360 is ranked #34, while Broadcom is ranked #4 with an average rating of 8.2. MSP360 holds a 0.9% mindshare in DRS, compared to Broadcom’s 7.2% mindshare. Additionally, 100% of MSP360 users are willing to recommend the solution, compared to 88% of Broadcom users who would recommend it.

MSP360 Backup

Read 15 MSP360 Backup reviews

1,420 Views
355 Comparison Views

100% willing to recommend

VMware Live Recovery

Read 81 VMware Live Recovery reviews

5,204 Views
4,371 Comparison Views

88% willing to recommend

MSP360 Backup

VMware Live Recovery

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Executive SummaryUpdated on Oct 15, 2024

MSP360 Backup and VMware Live Recovery are competitors in disaster recovery and backup management. MSP360 Backup is favored for its cost-effectiveness and broad cross-platform support, whereas VMware Live Recovery is preferred for its advanced recovery features beneficial for larger enterprises.

Features: MSP360 Backup offers cross-platform support, efficient data compression, and flexible integration with various cloud providers. VMware Live Recovery provides instant recovery capabilities, automated failover processes, and seamless integration with VMware ecosystems.

Room for Improvement: MSP360 Backup could improve its advanced recovery options and integration with enterprise-level solutions. VMware Live Recovery may require easier configuration processes and cost adjustments for tighter budgets.

Ease of Deployment and Customer Service: MSP360 Backup has a simple deployment model suitable for small to medium-sized businesses, supported by strong customer service. VMware Live Recovery involves more intricate setup but offers comprehensive customer support, ideal for enterprise-level applications.

Pricing and ROI: MSP360 Backup's lower setup costs and favorable ROI are attractive to budget-conscious organizations. VMware Live Recovery has a higher initial investment but offers robust functionality, making it suitable for performance and reliability needs in critical environments.

To learn more, read our detailed MSP360 Backup vs. VMware Live Recovery Report (Updated: September 2025).

Buyer's Guide

MSP360 Backup vs. VMware Live Recovery

September 2025

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Helped 869,566 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

MSP360 Backup

Ranking in Disaster Recovery (DR) Software

34th

Average Rating

8.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Backup and Recovery (60th), Cloud Backup (46th), MSP Backup (7th)

VMware Live Recovery

Ranking in Disaster Recovery (DR) Software

4th

Average Rating

8.0

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

Disaster Recovery as a Service (1st)

Mindshare comparison

As of October 2025, in the Disaster Recovery (DR) Software category, the mindshare of MSP360 Backup is 0.9%, up from 0.8% compared to the previous year. The mindshare of VMware Live Recovery is 7.2%, down from 11.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Disaster Recovery (DR) Software Market Share Distribution
Product	Market Share (%)
VMware Live Recovery	7.2%
MSP360 Backup	0.9%
Other	91.9%

Disaster Recovery (DR) Software

Featured Reviews

CONRAD FORREST

President at MTS Consulting Group, Inc.

The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support

MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

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Yosevan Sinaga Sinaga

IT Infrastructure Manager at TMLI

The capability and the functionality of the features are very helpful for us

We use VMware Live Recovery for creating new hosts and new servers. We synchronize all of our software from our data center to our co-location in real time, so when a disaster happens, we switch to the co-location The functionality of the features is helpful for us. We find the resource…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I was mainly concerned with cloud backups, OneDrive backups, consumer OneDrive, business OneDrive, Google backups, and SharePoint backups. The solution did a good job of the backup."

"The most valuable feature of MSP360 Backup is its reliability."

"Provides connectivity to a lot of different cloud storage solutions."

"The feature that I have found most valuable is its online backup capacity because you don't have to do an entire backup again and again, it just does whatever you type in, you type a, it goes a, you type b, it goes b. It doesn't take an entire site up again and again. So that incremental and bit by bit backup is important, it is a nice feature here."

"General ease of use and performance of the Windows version is the most valuable feature."

"MSP360 Backup's most valuable feature is its backup interface."

"Technical support is very good."

"It has allowed me to implement a cost effective, highly configurable solution."

More MSP360 Backup pros

"Automated recovery is one good feature, SRM also offers simplified management. It has a centralized interface for configuring, testing, and executing disaster recovery plans across multiple sites. This means management from a single point, even for many sites."

"The most valuable feature is disaster recovery testing."

"The most valuable feature of the solution is the integration part, along with the subsequent hardware."

"It is a very stable solution...I was involved in VMware SRM's deployment phase two years ago, and it was an easy process."

"Our systems fail over using SRM. So, we do a big bang DR, which is biannual, and we fail over our fairly massive Epic electronic health record (EHR) and our core applications. It takes us about 30 minutes to fail over using SRM, which is pretty good. In most hospitals that have Epic installed, Epic does the audit to make sure that we can fail over if something were to happen. Normally, sites will have a DR solution specific to the EHR, but right now, our pain point is the third-party tier-one clinical applications."

"The most valuable feature of the solution is that you can independently run the disaster recovery without disturbing the production instances."

"The replication is the solution's most valuable feature. If we have some issues on the VM in the main site we can migrate it to another site automatically."

"We find the back up feature of this solution to be particularly valuable."

More VMware Live Recovery pros

Cons

"The solution's pricing is very high."

"The Linux GUI leaves a lot to be desired. It lacks many of the features of the Windows version and is buggy, but it is still usable."

"The initial setup is a little complex as it has to be done in the office and requires someone to come in and install the solution on your server, then configure the scheduling, backup pushing, and so on."

"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now. They could give it a little more modern feel."

"The product could be more user-friendly."

"We could basically use just a more concise visual dashboard reporting on the status of the various machines."

"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."

"There are some things that we don't like about it. That is why I was exploring alternatives in a hyper-scale environment. That is why I was checking IT Central Station."

More MSP360 Backup cons

"The infrastructure of the solution needs to be more software-based"

"One thing which is lacking from the SRM is reporting."

"The solution could improve by removing some of the limitations we have been facing. There could be better integrated."

"Technical support can take some time to respond."

"The primary site lacks adequate equipment, such as power backup and cooling, which can lead to downtime during issues like power outages or overheating."

"There needs to be better stability during heavy capacity in future releases."

"Lacks stability and as a result requires continuous monitoring."

"I would like to see improved integration services with other solutions, such as SIEM management or security monitoring."

More VMware Live Recovery cons

Pricing and Cost Advice

"It provides a good cost savings compared to our previous cloud backup."

"The solution is expensive."

"We have a very good return on investment."

"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."

"Its pricing needs improvement."

"I rate the price of MSP360 Backup a seven out of ten."

"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."

"Pricing is reasonable although can be quite a large upfront cost."

More MSP360 Backup pricing and cost advice

"Mature products like VMware SRM often have higher costs."

"The price could be lower, in general. My clients pay for an annual license."

"VMware sells in bundles of 50 VMs, so if we want to expand, we have to buy the whole bundle."

"VMware SRM is an expensive solution, and users need to pay extra costs in addition to the standard licensing fees."

"The price of VMware SRM depends on how many VMs the customer has to move. There is a difference between the standard and enterprise license. I'm presenting the standard license to my customers because the total of VMs is not more than 50. The customer needs only the standard license and the cost is very effective for him."

"SRM is reasonably priced for the functionality it provides."

"After Broadcom acquired the solution, the licensing cost increased drastically"

"I rate the solution's pricing a six on a scale of one to ten, where one is the lowest and ten is the most expensive."

More VMware Live Recovery pricing and cost advice

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Comparison Review

it_user159711

Architect at a tech services company with 51-200 employees

Nov 9, 2014

VMware SRM vs. Veeam vs. Zerto

Disaster recovery planning is something that seems challenging for all businesses. Virtualization in addition to its operational flexibility, and cost reduction benefits, has helped companies improve their DR posture. Virtualization has made it easier to move machines from production to…

Read full review

Top Industries

By visitors reading reviews

Computer Software Company

Educational Organization

Manufacturing Company

Real Estate/Law Firm

Computer Software Company

16%

Financial Services Firm

12%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	11
Midsize Enterprise	2
Large Enterprise	2

By reviewers
Company Size	Count
Small Business	36
Midsize Enterprise	12
Large Enterprise	39

Questions from the Community

Ask a question

Earn 20 points

What do you like most about VMware Cloud Disaster Recovery?

Setting up VMs can be done quickly. It is easy to use.

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What is your experience regarding pricing and costs for VMware Cloud Disaster Recovery?

We use a three-year license, and the cost for VMware Live Recovery can be high. Previously, when acquiring a license for Ethiopian drug supply chains, the price was significantly high, especially a...

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What needs improvement with VMware Cloud Disaster Recovery?

There is no ability to control the database itself, and it needs to be configured as active-active. Additionally, the price is not suitable for startup companies, which necessitates looking for alt...

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Comparisons

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NinjaOne vs MSP360 Backup

Compared 10% of the time

Comet Backup vs MSP360 Backup

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Compared 25% of the time

Dell RecoverPoint for Virtual Machines vs VMware Live Recovery

Compared 18% of the time

HPE Zerto Software vs VMware Live Recovery

Compared 18% of the time

Azure Site Recovery vs VMware Live Recovery

Compared 6% of the time

Commvault Cloud vs VMware Live Recovery

Compared 4% of the time

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Product Reports

Buyer's Guide

MSP360 Backup

September 2025

Download MSP360 Backup product report

Buyer's Guide

VMware Live Recovery

September 2025

Download VMware Live Recovery product report

Also Known As

Cloudberry Backup

VMware Cloud Disaster Recovery, Datrium DRaaS , VMware SRM

Overview

MSP360 Backup is a comprehensive data protection solution designed for businesses of all sizes. It offers a wide range of features and capabilities to ensure the safety and security of critical data.

With support for various storage destinations, including local drives, network shares, and cloud storage providers, MSP360 Backup provides flexibility and scalability. It also offers advanced scheduling options, allowing users to automate backups based on specific time intervals or events.

The solution supports both full and incremental backups, minimizing storage requirements and optimizing backup speed. MSP360 Backup also includes built-in encryption and compression, ensuring data privacy and reducing storage costs. Additionally, it offers easy file and folder recovery, allowing users to quickly restore lost or corrupted data.

With its intuitive user interface and robust set of features, MSP360 Backup is a reliable and efficient solution for businesses looking to protect their valuable data.

MSP360

VMware Live Recovery is a disaster recovery solution that protects and recovers virtual machines (VMs) across on-premise and public clouds. Key features include rapid ransomware recovery, an on-demand recovery environment for testing procedures without affecting production, live behavioral analysis to detect threats, push-button VM network isolation to contain threats, guided restore point selection, and immutable, air-gapped recovery points to prevent tampering. VMware Live Recovery provides a comprehensive solution to safeguard critical data and applications from cyberattacks and other disasters.

Broadcom

Sample Customers

StratX

Certainty Home Loans, VPay, ZEON

Buyer's Guide

MSP360 Backup vs. VMware Live Recovery

September 2025

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