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MSP360 Backup vs Veeam Cloud Connect [EOL] comparison

MSP360 and Veeam Software are both solutions in the Disaster Recovery (DR) Software category. Additionally, 100% of MSP360 users are willing to recommend the solution, compared to 100% of Veeam Software users who would recommend it.
MSP360 Backup
Read 15 MSP360 Backup reviews
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  • 392 Comparison Views
100% willing to recommend
 

Comparison Buyer's Guide

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Executive Summary
We performed a comparison between MSP360 Backup and Veeam Cloud Connect [EOL] based on real PeerSpot user reviews.

Find out what your peers are saying about Veeam Software, Zerto, VMware and others in Disaster Recovery (DR) Software.

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Disaster Recovery (DR) Software
June 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

MSP360 Backup
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
15
Ranking in other categories
Backup and Recovery (54th), Cloud Backup (42nd), Disaster Recovery (DR) Software (29th), MSP Backup (5th)
Veeam Cloud Connect [EOL]
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
23
Ranking in other categories
No ranking in other categories
 

Featured Reviews

CONRAD FORREST - PeerSpot reviewer
The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support
MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.
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Charles Daou - PeerSpot reviewer
Great backup that's user-friendly and very reliable
The initial setup is very straightforward. It is easy. There are no great difficulties when setting up the solution. Even the configuration is simple. The deployment itself takes only a couple of days. It only takes one person to install it. You do not need a big team. We had an engineer manage it. The product does not require any maintenance.
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Client-side encryption minimizes worries about data being captured on the back-end."
"The most valuable feature of MSP360 Backup is its reliability."
"The best feature is that it's very user-friendly to do scheduled backups and version maintenance."
"One massive advantage of this solution, as compared to more enterprise products, is that no firewall changes are needed on the client's premises. For the product to back up from the client's premise to the cloud, it just needs port 8 and port 443, which are anyway always open. This was one of the things that made us decide to go with the product. It is very difficult to justify a firewall change for a small client who doesn't even know what a firewall is and how to maintain a firewall, or doesn't have anybody maintaining their firewall. You then have to maintain the firewall. MSP360 Backup takes away firewall change requirements, VPNs, or channels that are needed for the backup."
"The most valuable feature for me is that I can see what has has been successfully backed up and what not. I do not mean the file or folder view, because that's problematic with GDPR, but I mean which machines have successfully backed up. It's very valuable because you don't have to check the machines. The second feature is that you can change backup settings in the portal."
"The solution is simple to use and easy to configure."
"Technical support is very good."
"The solution is easy to access and handles things efficiently."
More MSP360 Backup pros
"I've found flexibility to the most valuable feature. I also like that it's scalable and that the stability is okay."
"Replication without network changes."
"I like the fact that it gives you the possibility to set the data out of the customer on-premises site and to have an off-site copy in your Cloud Data Center."
"The deployment is quite simple. Users are generally happy because of the familiarity they have with the features. The solution offers good transparency for the end-user."
"The most valuable features are the fast replication and recovery of data."
"The most valuable feature is that it is very elastic. It's adaptable because it's very flexible and modular."
"One of the most valuable features of Veeam Cloud Connect is it does not require the use of an extremely fast internet connection for it to work. The backup process is automated which is great."
"The most valuable feature of Veeam Cloud Connect is the server backups, such as the Microsoft Windows server. Additionally, the updates provide useful enterprise functionality."
More Veeam Cloud Connect [EOL] pros
 

Cons

"The initial setup is a little complex as it has to be done in the office and requires someone to come in and install the solution on your server, then configure the scheduling, backup pushing, and so on."
"The solution's pricing is very high."
"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now. They could give it a little more modern feel."
"Using the solution incurs additional charges for the device storage and backup which are not included in the service."
"The interface feels like it is targeted for end users who typically are looking for an all-in-one integrated push button solution. It would be better if the interface had a beginner mode and an expert mode."
"As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are. That report is available but it is very tough to get. I would like to know "today I have just uploaded 35 MB, tomorrow I have loaded 10 MB so my trend of backup is increasing.""
"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."
"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."
More MSP360 Backup cons
"The security of encrypted data could be better."
"We were interested in investing hundreds of thousands of dollars in VMware. VMware right now is one of the biggest solutions in the world, in terms of the IT environment. But for Cloud Connect it's not. I think they need the cloud version to reach more customers, to enable the cloud version to be used by more people."
"The flexibility results in more administrative GUI. The GUI needs improvement."
"The solution needs to be more scalable. There should be no reason to set up Veeam Cloud Connect and have 10 servers in order to have a cloud backup. The initial setup could be easier."
"I would like to see more advanced training courses made available to cover complicated use cases."
"The pricing is much higher than what our clients expect it to be."
"I think Veeam Cloud Connect could be more stable, scalable, and secure. I think better pricing is needed."
"Doesn't back-up from KVM."
More Veeam Cloud Connect [EOL] cons
 

Pricing and Cost Advice

"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."
"We have a very good return on investment."
"MSP360 is vastly cheaper than its competitors and has almost all the same features."
"I rate the price of MSP360 Backup a seven out of ten."
"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."
"The solution is expensive."
"Its pricing needs improvement."
"Pricing is reasonable although can be quite a large upfront cost."
More MSP360 Backup pricing and cost advice
"The pricing of Veeam Cloud Connect is good."
"The price of the solution is reasonable because of our good standing with the vendor."
"It's not the cheapest solution on the market but it's reliable, so we find it cost-effective."
"The licensing fee is on a monthly basis."
"The licensing is MSP-based. It is connected to the portal, and you can deploy it to your end users as well."
"The price of the solution could be cheaper. There are monthly or yearly subscription options available. The annual subscription tends to be cheaper."
"We are looking into how we can extend the license of this product."
"I think that this is one of the most cost-effective solutions."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Construction Company
7%
Educational Organization
7%
Insurance Company
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about MSP360 Backup?
MSP360 Backup's most valuable feature is its backup interface.
See all answers
What needs improvement with MSP360 Backup?
The product could be more user-friendly. Its pricing needs improvement as well.
See all answers
What is your primary use case for MSP360 Backup?
We use the platform for VM and SQL backup purposes.
See all answers
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Product Reports

Buyer's Guide
MSP360 Backup
June 2025
MSP360 Backup reportDownload MSP360 Backup product report
Buyer's Guide
Veeam Cloud Connect [EOL]
June 2025
Veeam Cloud Connect [EOL] reportDownload Veeam Cloud Connect [EOL] product report
 

Also Known As

Cloudberry Backup
Veeam Cloud Connect for the Enterprise
 

Overview

MSP360 Backup is a comprehensive data protection solution designed for businesses of all sizes. It offers a wide range of features and capabilities to ensure the safety and security of critical data. 

With support for various storage destinations, including local drives, network shares, and cloud storage providers, MSP360 Backup provides flexibility and scalability. It also offers advanced scheduling options, allowing users to automate backups based on specific time intervals or events. 

The solution supports both full and incremental backups, minimizing storage requirements and optimizing backup speed. MSP360 Backup also includes built-in encryption and compression, ensuring data privacy and reducing storage costs. Additionally, it offers easy file and folder recovery, allowing users to quickly restore lost or corrupted data. 

With its intuitive user interface and robust set of features, MSP360 Backup is a reliable and efficient solution for businesses looking to protect their valuable data.

MSP360

Veeam Cloud Connect for the Enterprise enables businesses to act as a disaster recover (DR) service provider to deliver off-site backup and replication services to internal customers. This eliminates complexity by removing the need to maintain a VPN connection and it improves security by encapsulating all backup and management traffic into a single port.

Veeam Software
 

Sample Customers

StratX
Worldwide Holdings, ContinuitySA, MPY, Linxdatacenter
Buyer's Guide
Disaster Recovery (DR) Software
June 2025
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