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MSP360 Backup vs Veeam Cloud Connect [EOL] comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

MSP360 Backup
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
15
Ranking in other categories
Backup and Recovery (54th), Cloud Backup (42nd), Disaster Recovery (DR) Software (29th), MSP Backup (5th)
Veeam Cloud Connect [EOL]
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
23
Ranking in other categories
No ranking in other categories
 

Featured Reviews

CONRAD FORREST - PeerSpot reviewer
The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support
MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.
Charles Daou - PeerSpot reviewer
Great backup that's user-friendly and very reliable
The initial setup is very straightforward. It is easy. There are no great difficulties when setting up the solution. Even the configuration is simple. The deployment itself takes only a couple of days. It only takes one person to install it. You do not need a big team. We had an engineer manage it. The product does not require any maintenance.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I was mainly concerned with cloud backups, OneDrive backups, consumer OneDrive, business OneDrive, Google backups, and SharePoint backups. The solution did a good job of the backup."
"The UI is pretty good. It's very simple. That is one thing that we like about this. It's very user-friendly."
"It has allowed me to implement a cost effective, highly configurable solution."
"The solution is easy to access and handles things efficiently."
"General ease of use and performance of the Windows version is the most valuable feature."
"The most valuable feature for me is that I can see what has has been successfully backed up and what not. I do not mean the file or folder view, because that's problematic with GDPR, but I mean which machines have successfully backed up. It's very valuable because you don't have to check the machines. The second feature is that you can change backup settings in the portal."
"The best feature is that it's very user-friendly to do scheduled backups and version maintenance."
"Provides connectivity to a lot of different cloud storage solutions."
"The solution is already far more advanced than our customers require. It offers advanced scripting and automation pre-testing to support the custom library and custom tasks."
"The most valuable feature is that it is very elastic. It's adaptable because it's very flexible and modular."
"Replication without network changes."
"The most valuable feature of Veeam Cloud Connect is the server backups, such as the Microsoft Windows server. Additionally, the updates provide useful enterprise functionality."
"I've found flexibility to the most valuable feature. I also like that it's scalable and that the stability is okay."
"The most valuable features are the fast replication and recovery of data."
"While there are some complexities, Veeam tries to keep the product simple and offers a good knowledge base. It's quite structured, so you can easily take one subject and learn about it simply by reading through the documentation."
"the interface is the most valuable feature and for the client it's security."
 

Cons

"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."
"We could basically use just a more concise visual dashboard reporting on the status of the various machines."
"There are some things that we don't like about it. That is why I was exploring alternatives in a hyper-scale environment. That is why I was checking IT Central Station."
"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."
"Using the solution incurs additional charges for the device storage and backup which are not included in the service."
"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now. They could give it a little more modern feel."
"The initial setup is a little complex as it has to be done in the office and requires someone to come in and install the solution on your server, then configure the scheduling, backup pushing, and so on."
"The solution's pricing is very high."
"The dashboard could be more intuitive."
"Pricing could be improved and I also think archiving could be improved."
"It would be helpful if the enterprise edition was more complete. It's not as complete as the enterprise plus edition is. For instance, in the enterprise version, we can only use one accelerator with the cloud provider. It means if I have my Cloud Connect, I cannot connect another site of mine with another cloud connect and use an accelerator of Veeam. They should change this."
"Basically, a huge amount of storage capacity can be required in certain cases."
"The biggest thing that Cloud Connect needs is native deduplication."
"The solution should allow for interfacing with other public cloud vendors. They could work to build something around that concept."
"We need the solution to offer IT storage."
"The security of encrypted data could be better."
 

Pricing and Cost Advice

"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."
"We have a very good return on investment."
"Pricing is reasonable although can be quite a large upfront cost."
"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."
"The solution is expensive."
"It provides a good cost savings compared to our previous cloud backup."
"I rate the price of MSP360 Backup a seven out of ten."
"Its pricing needs improvement."
"It's not the cheapest solution on the market but it's reliable, so we find it cost-effective."
"The licensing fee is on a monthly basis."
"The pricing of Veeam Cloud Connect is good."
"The licensing is MSP-based. It is connected to the portal, and you can deploy it to your end users as well."
"We are looking into how we can extend the license of this product."
"The price of the solution is reasonable because of our good standing with the vendor."
"The price of the solution could be cheaper. There are monthly or yearly subscription options available. The annual subscription tends to be cheaper."
"I think that this is one of the most cost-effective solutions."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Construction Company
7%
Educational Organization
7%
Insurance Company
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about MSP360 Backup?
MSP360 Backup's most valuable feature is its backup interface.
What needs improvement with MSP360 Backup?
The product could be more user-friendly. Its pricing needs improvement as well.
What is your primary use case for MSP360 Backup?
We use the platform for VM and SQL backup purposes.
Ask a question
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Also Known As

Cloudberry Backup
Veeam Cloud Connect for the Enterprise
 

Overview

 

Sample Customers

StratX
Worldwide Holdings, ContinuitySA, MPY, Linxdatacenter
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