We performed a comparison between MSP360 Backup and Veeam Cloud Connect [EOL] based on real PeerSpot user reviews.
Find out what your peers are saying about Veeam Software, Commvault, Zerto and others in Cloud Backup."Technical support is very good."
"The UI is pretty good. It's very simple. That is one thing that we like about this. It's very user-friendly."
"Provides connectivity to a lot of different cloud storage solutions."
"The feature that I have found most valuable is its online backup capacity because you don't have to do an entire backup again and again, it just does whatever you type in, you type a, it goes a, you type b, it goes b. It doesn't take an entire site up again and again. So that incremental and bit by bit backup is important, it is a nice feature here."
"I was mainly concerned with cloud backups, OneDrive backups, consumer OneDrive, business OneDrive, Google backups, and SharePoint backups. The solution did a good job of the backup."
"The best feature is that it's very user-friendly to do scheduled backups and version maintenance."
"It has allowed me to implement a cost effective, highly configurable solution."
"One massive advantage of this solution, as compared to more enterprise products, is that no firewall changes are needed on the client's premises. For the product to back up from the client's premise to the cloud, it just needs port 8 and port 443, which are anyway always open. This was one of the things that made us decide to go with the product. It is very difficult to justify a firewall change for a small client who doesn't even know what a firewall is and how to maintain a firewall, or doesn't have anybody maintaining their firewall. You then have to maintain the firewall. MSP360 Backup takes away firewall change requirements, VPNs, or channels that are needed for the backup."
"It hasn't given us any issues so far."
"It's a stable solution."
"Cloud Connect's best features are its simplicity, flexibility, and constantly-expanding options."
"The solution is already far more advanced than our customers require. It offers advanced scripting and automation pre-testing to support the custom library and custom tasks."
"The deployment is quite simple. Users are generally happy because of the familiarity they have with the features. The solution offers good transparency for the end-user."
"Replication without network changes."
"I like the fact that it gives you the possibility to set the data out of the customer on-premises site and to have an off-site copy in your Cloud Data Center."
"One of the most valuable features of Veeam Cloud Connect is it does not require the use of an extremely fast internet connection for it to work. The backup process is automated which is great."
"There are some things that we don't like about it. That is why I was exploring alternatives in a hyper-scale environment. That is why I was checking IT Central Station."
"The solution's pricing is very high."
"Using the solution incurs additional charges for the device storage and backup which are not included in the service."
"The interface feels like it is targeted for end users who typically are looking for an all-in-one integrated push button solution. It would be better if the interface had a beginner mode and an expert mode."
"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."
"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now. They could give it a little more modern feel."
"The graphics are looking a bit old and should be updated."
"As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are. That report is available but it is very tough to get. I would like to know "today I have just uploaded 35 MB, tomorrow I have loaded 10 MB so my trend of backup is increasing.""
"Doesn't back-up from KVM."
"The flexibility results in more administrative GUI. The GUI needs improvement."
"The solution could improve the stability."
"It would be helpful if the enterprise edition was more complete. It's not as complete as the enterprise plus edition is. For instance, in the enterprise version, we can only use one accelerator with the cloud provider. It means if I have my Cloud Connect, I cannot connect another site of mine with another cloud connect and use an accelerator of Veeam. They should change this."
"We were interested in investing hundreds of thousands of dollars in VMware. VMware right now is one of the biggest solutions in the world, in terms of the IT environment. But for Cloud Connect it's not. I think they need the cloud version to reach more customers, to enable the cloud version to be used by more people."
"There are some issues with the cloud providers for Veeam Cloud Connect that do not support all the features."
"Basically, a huge amount of storage capacity can be required in certain cases."
"The solution needs to be more scalable. There should be no reason to set up Veeam Cloud Connect and have 10 servers in order to have a cloud backup. The initial setup could be easier."
MSP360 Backup is ranked 25th in Cloud Backup with 5 reviews while Veeam Cloud Connect [EOL] doesn't meet the minimum requirements to be ranked in Cloud Backup with 6 reviews. MSP360 Backup is rated 8.0, while Veeam Cloud Connect [EOL] is rated 8.4. The top reviewer of MSP360 Backup writes "The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support". On the other hand, the top reviewer of Veeam Cloud Connect [EOL] writes "User-friendly interface, and reasonably priced but the support needs improvement". MSP360 Backup is most compared with Veeam Backup & Replication, N-able Cove Data Protection, Acronis Cyber Protect, NinjaOne and Comet Backup, whereas Veeam Cloud Connect [EOL] is most compared with Veeam Backup & Replication, Acronis Cyber Protect, Veeam Backup for Microsoft 365 and Vinchin Backup & Recovery.
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