MSP360 Backup vs Veeam Cloud Connect [EOL] comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between MSP360 Backup and Veeam Cloud Connect [EOL] based on real PeerSpot user reviews.

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Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Technical support is very good.""The UI is pretty good. It's very simple. That is one thing that we like about this. It's very user-friendly.""Provides connectivity to a lot of different cloud storage solutions.""The feature that I have found most valuable is its online backup capacity because you don't have to do an entire backup again and again, it just does whatever you type in, you type a, it goes a, you type b, it goes b. It doesn't take an entire site up again and again. So that incremental and bit by bit backup is important, it is a nice feature here.""I was mainly concerned with cloud backups, OneDrive backups, consumer OneDrive, business OneDrive, Google backups, and SharePoint backups. The solution did a good job of the backup.""The best feature is that it's very user-friendly to do scheduled backups and version maintenance.""It has allowed me to implement a cost effective, highly configurable solution.""One massive advantage of this solution, as compared to more enterprise products, is that no firewall changes are needed on the client's premises. For the product to back up from the client's premise to the cloud, it just needs port 8 and port 443, which are anyway always open. This was one of the things that made us decide to go with the product. It is very difficult to justify a firewall change for a small client who doesn't even know what a firewall is and how to maintain a firewall, or doesn't have anybody maintaining their firewall. You then have to maintain the firewall. MSP360 Backup takes away firewall change requirements, VPNs, or channels that are needed for the backup."

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"It hasn't given us any issues so far.""It's a stable solution.""Cloud Connect's best features are its simplicity, flexibility, and constantly-expanding options.""The solution is already far more advanced than our customers require. It offers advanced scripting and automation pre-testing to support the custom library and custom tasks.""The deployment is quite simple. Users are generally happy because of the familiarity they have with the features. The solution offers good transparency for the end-user.""Replication without network changes.""I like the fact that it gives you the possibility to set the data out of the customer on-premises site and to have an off-site copy in your Cloud Data Center.""One of the most valuable features of Veeam Cloud Connect is it does not require the use of an extremely fast internet connection for it to work. The backup process is automated which is great."

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Cons
"There are some things that we don't like about it. That is why I was exploring alternatives in a hyper-scale environment. That is why I was checking IT Central Station.""The solution's pricing is very high.""Using the solution incurs additional charges for the device storage and backup which are not included in the service.""The interface feels like it is targeted for end users who typically are looking for an all-in-one integrated push button solution. It would be better if the interface had a beginner mode and an expert mode.""They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that.""The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now. They could give it a little more modern feel.""The graphics are looking a bit old and should be updated.""As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are. That report is available but it is very tough to get. I would like to know "today I have just uploaded 35 MB, tomorrow I have loaded 10 MB so my trend of backup is increasing.""

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"Doesn't back-up from KVM.""The flexibility results in more administrative GUI. The GUI needs improvement.""The solution could improve the stability.""It would be helpful if the enterprise edition was more complete. It's not as complete as the enterprise plus edition is. For instance, in the enterprise version, we can only use one accelerator with the cloud provider. It means if I have my Cloud Connect, I cannot connect another site of mine with another cloud connect and use an accelerator of Veeam. They should change this.""We were interested in investing hundreds of thousands of dollars in VMware. VMware right now is one of the biggest solutions in the world, in terms of the IT environment. But for Cloud Connect it's not. I think they need the cloud version to reach more customers, to enable the cloud version to be used by more people.""There are some issues with the cloud providers for Veeam Cloud Connect that do not support all the features.""Basically, a huge amount of storage capacity can be required in certain cases.""The solution needs to be more scalable. There should be no reason to set up Veeam Cloud Connect and have 10 servers in order to have a cloud backup. The initial setup could be easier."

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Pricing and Cost Advice
  • "It provides a good cost savings compared to our previous cloud backup."
  • "We have a very good return on investment."
  • "Pricing is reasonable although can be quite a large upfront cost."
  • "It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."
  • "MSP360 is vastly cheaper than its competitors and has almost all the same features."
  • "The solution is expensive."
  • "The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."
  • "I rate the price of MSP360 Backup a seven out of ten."
  • More MSP360 Backup Pricing and Cost Advice →

  • "I think that this is one of the most cost-effective solutions."
  • "The licensing fee is on a monthly basis."
  • "We are looking into how we can extend the license of this product."
  • "The price of the solution could be cheaper. There are monthly or yearly subscription options available. The annual subscription tends to be cheaper."
  • "It's not the cheapest solution on the market but it's reliable, so we find it cost-effective."
  • "The licensing is MSP-based. It is connected to the portal, and you can deploy it to your end users as well."
  • "The price of the solution is reasonable because of our good standing with the vendor."
  • "The pricing of Veeam Cloud Connect is good."
  • More Veeam Cloud Connect [EOL] Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:MSP360 Backup's most valuable feature is its backup interface.
    Top Answer:I rate the price of MSP360 Backup a seven out of ten.
    Top Answer:The product could be more user-friendly. Its pricing needs improvement as well.
    Top Answer:In my opinion, the console or dashboard is the most valuable feature of this solution.
    Top Answer:The pricing of Veeam Cloud Connect is good. The reason for our change in solution was not because of pricing, as there was nothing to complain about in terms of pricing. Although I will have to pay… more »
    Top Answer:While the solution is generally satisfactory, we encountered difficulties when attempting to seek assistance for issues we faced. Getting the necessary help proved to be quite challenging. The… more »
    Ranking
    25th
    out of 113 in Cloud Backup
    Views
    1,183
    Comparisons
    945
    Reviews
    4
    Average Words per Review
    312
    Rating
    8.0
    Unranked
    In Cloud Backup
    Comparisons
    Also Known As
    Cloudberry Backup
    Veeam Cloud Connect for the Enterprise
    Learn More
    Overview

    MSP360 Backup is a comprehensive data protection solution designed for businesses of all sizes. It offers a wide range of features and capabilities to ensure the safety and security of critical data. 

    With support for various storage destinations, including local drives, network shares, and cloud storage providers, MSP360 Backup provides flexibility and scalability. It also offers advanced scheduling options, allowing users to automate backups based on specific time intervals or events. 

    The solution supports both full and incremental backups, minimizing storage requirements and optimizing backup speed. MSP360 Backup also includes built-in encryption and compression, ensuring data privacy and reducing storage costs. Additionally, it offers easy file and folder recovery, allowing users to quickly restore lost or corrupted data. 

    With its intuitive user interface and robust set of features, MSP360 Backup is a reliable and efficient solution for businesses looking to protect their valuable data.

    Veeam Cloud Connect for the Enterprise enables businesses to act as a disaster recover (DR) service provider to deliver off-site backup and replication services to internal customers. This eliminates complexity by removing the need to maintain a VPN connection and it improves security by encapsulating all backup and management traffic into a single port.

    Sample Customers
    StratX
    Worldwide Holdings, ContinuitySA, MPY, Linxdatacenter
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company18%
    Construction Company8%
    Financial Services Firm7%
    Real Estate/Law Firm7%
    REVIEWERS
    Computer Software Company50%
    Comms Service Provider25%
    Integrator13%
    Computer Retailer13%
    VISITORS READING REVIEWS
    Computer Software Company22%
    Comms Service Provider14%
    Government9%
    Outsourcing Company9%
    Company Size
    REVIEWERS
    Small Business73%
    Midsize Enterprise13%
    Large Enterprise13%
    VISITORS READING REVIEWS
    Small Business38%
    Midsize Enterprise20%
    Large Enterprise42%
    REVIEWERS
    Small Business63%
    Midsize Enterprise25%
    Large Enterprise13%
    VISITORS READING REVIEWS
    Small Business44%
    Midsize Enterprise18%
    Large Enterprise38%
    Buyer's Guide
    Cloud Backup
    February 2024
    Find out what your peers are saying about Veeam Software, Commvault, Zerto and others in Cloud Backup. Updated: February 2024.
    763,955 professionals have used our research since 2012.

    MSP360 Backup is ranked 25th in Cloud Backup with 5 reviews while Veeam Cloud Connect [EOL] doesn't meet the minimum requirements to be ranked in Cloud Backup with 6 reviews. MSP360 Backup is rated 8.0, while Veeam Cloud Connect [EOL] is rated 8.4. The top reviewer of MSP360 Backup writes "The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support". On the other hand, the top reviewer of Veeam Cloud Connect [EOL] writes "User-friendly interface, and reasonably priced but the support needs improvement". MSP360 Backup is most compared with Veeam Backup & Replication, N-able Cove Data Protection, Acronis Cyber Protect, NinjaOne and Comet Backup, whereas Veeam Cloud Connect [EOL] is most compared with Veeam Backup & Replication, Acronis Cyber Protect, Veeam Backup for Microsoft 365 and Vinchin Backup & Recovery.

    See our list of best Cloud Backup vendors and best Disaster Recovery (DR) Software vendors.

    We monitor all Cloud Backup reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.