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MSP360 Backup vs Quest QoreStor comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

MSP360 Backup
Ranking in Backup and Recovery
55th
Ranking in Disaster Recovery (DR) Software
28th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
15
Ranking in other categories
Cloud Backup (43rd), MSP Backup (4th)
Quest QoreStor
Ranking in Backup and Recovery
54th
Ranking in Disaster Recovery (DR) Software
27th
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
9
Ranking in other categories
Data Replication (11th), Disk Based Backup Systems (5th), Storage Software (6th), Software Defined Storage (SDS) (22nd), Copy Data Management (8th), File and Object Storage (22nd)
 

Mindshare comparison

As of May 2025, in the Backup and Recovery category, the mindshare of MSP360 Backup is 0.4%, down from 0.5% compared to the previous year. The mindshare of Quest QoreStor is 0.1%, up from 0.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

CONRAD FORREST - PeerSpot reviewer
The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support
MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.
Jeff Manuszak - PeerSpot reviewer
Cost-efficient, highly scalable, and installable on different types of hardware
They could improve on support a little bit. We have not had to engage their support much, but when we do have issues, it can take longer to get things resolved. We are pretty lenient as we do a lot of IT support ourselves. We are not very hard on support organizations, but when a customer has a support issue, it would be easier if the support processes were a little bit more automated. It would be beneficial to have an easier way to upload diagnostic dump files. They can make it easy for the customer to collect the diagnostic data. There can be some kind of monitoring solutions to alert users to issues with the appliance or software, making it easy for customers to monitor their systems in the field. This is especially critical because it stores customers' backups, and a failure can have significant business impacts. If a customer does not have the backups and has a disaster, they can be out of business, so monitoring is key.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is simple to use and easy to configure."
"Block level transfers have significantly reduced the amount of time for transfers over some other solutions"
"Provides connectivity to a lot of different cloud storage solutions."
"The most valuable feature of MSP360 Backup is its reliability."
"One massive advantage of this solution, as compared to more enterprise products, is that no firewall changes are needed on the client's premises. For the product to back up from the client's premise to the cloud, it just needs port 8 and port 443, which are anyway always open. This was one of the things that made us decide to go with the product. It is very difficult to justify a firewall change for a small client who doesn't even know what a firewall is and how to maintain a firewall, or doesn't have anybody maintaining their firewall. You then have to maintain the firewall. MSP360 Backup takes away firewall change requirements, VPNs, or channels that are needed for the backup."
"I was mainly concerned with cloud backups, OneDrive backups, consumer OneDrive, business OneDrive, Google backups, and SharePoint backups. The solution did a good job of the backup."
"MSP360 Backup's most valuable feature is its backup interface."
"Client-side encryption minimizes worries about data being captured on the back-end."
"The features we use for the data deduplication are nice because we're able to back up a much larger amount of data, yet it doesn't necessarily take up that much data on the devices."
"Data deduplication and replication would be the top two features. The encryption and cloud tiering are also attractive for the future."
"I would rate QoreStor a ten out of ten for what it offers for the price."
"The dedupe and compression are pretty extreme. On disk, we're getting dedupe rates of up to 65 percent of data and compression of 34 percent. When you go to the cloud, it's more like 76 percent for dedupe and almost 50 percent for compression."
"It integrates with various backup software solutions, which makes it compatible with existing backup workflows and processes."
"This software solution can be installed on many different types of hardware, which makes it very flexible. We can run it on virtual machines or virtual servers, providing convenience for solutions of varying sizes, from small to large."
"Quest QoreStor is very stable compared to our previous solution."
"We need revisions and safe backup so that it could be held up in court, but deduplication and compression are the main features why we have Quest QoreStor. That's where it really shines. I use ZFS and XFS at home, and Quest QoreStor is even better."
 

Cons

"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."
"The main improvement is that it should have GDPR compliance. That's the problematic point. They say they are GDPR compliant, but they are not."
"There are some things that we don't like about it. That is why I was exploring alternatives in a hyper-scale environment. That is why I was checking IT Central Station."
"The graphics are looking a bit old and should be updated."
"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now. They could give it a little more modern feel."
"The restore time could improve. When we had an issue the restore time was lengthy."
"The initial setup is a little complex as it has to be done in the office and requires someone to come in and install the solution on your server, then configure the scheduling, backup pushing, and so on."
"The solution's pricing is very high."
"They need to increase their maximum capacity. Other than that, they're doing a pretty good job."
"The importance of support is significant to me. I was working for a service provider, and all of our customers had a Quest or warning. Sometimes the support really underperforms."
"They could improve on support a little bit. We have not had to engage their support much, but when we do have issues, it can take longer to get things resolved."
"There can be some kind of monitoring solutions to alert users to issues with the appliance or software, making it easy for customers to monitor their systems in the field."
"The ransomware protection of QoreStor could use improvement."
"In terms of improvement, we would like to have an Air Gap feature to prevent a virus from attaching to something. So that when we don't do a backup, we want the QoreStor to stay offline. It would be a nice feature to have."
"The installation could use improvement. The initial installation was a little touchy and it's not really user-installable. You have to have a connection to support to install."
"Overall, I am happy with this solution, but a way to export configuration settings would be beneficial. After everything is set up and configured, there should be a way to export the configuration. In case something happens to the QoreStor server, and we need to reinstall and configure everything, being able to import the configuration would be helpful. This feature does not currently exist."
 

Pricing and Cost Advice

"I rate the price of MSP360 Backup a seven out of ten."
"The solution is expensive."
"Pricing is reasonable although can be quite a large upfront cost."
"It provides a good cost savings compared to our previous cloud backup."
"MSP360 is vastly cheaper than its competitors and has almost all the same features."
"Its pricing needs improvement."
"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."
"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."
"The pricing is good. It is competitive for a managed services provider. I like the ability to pay by the terabyte, allowing for an incremental cost that we and our customers can afford, so the solution grows with the customer."
"Quest QoreStor's pricing is affordable. We evaluated Veeam, a well-known company for backup solutions, but found their pricing to be quite high. Veeam's price was almost double. For us, Quest QoreStor is very affordable."
"Its pricing model is very attractive. You have one price, and you get everything from QoreStor."
"The cost is per terabyte, and overall, the cost was reasonable when compared to some competitors."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Financial Services Firm
8%
Construction Company
8%
Manufacturing Company
6%
Financial Services Firm
17%
Performing Arts
12%
Computer Software Company
11%
Real Estate/Law Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about MSP360 Backup?
MSP360 Backup's most valuable feature is its backup interface.
What needs improvement with MSP360 Backup?
The product could be more user-friendly. Its pricing needs improvement as well.
What else besides data replication does QoreStor offer?
Quest QoreStor can be used for multiple things besides data replication. For example, it can be trusted to make a backup of your data. You know that replication and backups are different, right? Re...
How does Quest QoreStore protect your data?
One of our favorite features of Quest QoreStore for data protection isn't the backup, actually, though we're using it actively (maybe just as much as data replication, to be honest). We absolutely ...
How does Quest QoreStore solve repetitive data replicas?
When I first found out about data replication and the many benefits it had, I couldn't help but wonder - what about the copies you don't need? Like it's unavoidable for some of the copies to get da...
 

Also Known As

Cloudberry Backup
QoreStor
 

Overview

 

Sample Customers

StratX
American Airlines, at&t, Bank of America. Barclays, ebay, Ford
Find out what your peers are saying about MSP360 Backup vs. Quest QoreStor and other solutions. Updated: April 2025.
850,236 professionals have used our research since 2012.