MSP360 Backup vs N2WS Backup & Recovery comparison

MSP360 and N2WS are both solutions in the Disaster Recovery (DR) Software category. MSP360 is ranked #29 with an average rating of 7.0, while N2WS is ranked #23 with an average rating of 9.0. MSP360 holds a 0.7% mindshare in DRS, compared to N2WS’s 0.6% mindshare. Additionally, 100% of MSP360 users are willing to recommend the solution, compared to 100% of N2WS users who would recommend it.

MSP360 Backup

Read 15 MSP360 Backup reviews

373 Views
45 Comparison Views

100% willing to recommend

N2WS Backup & Recovery

Read 8 N2WS Backup & Recovery reviews

313 Views
27 Comparison Views

100% willing to recommend

MSP360 Backup

N2WS Backup & Recovery

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 11, 2024

In the backup and recovery category, N2WS Backup & Recovery typically has the upper hand due to a stronger feature set and higher overall satisfaction compared to MSP360 Backup, which stands out for its competitive pricing and support.

Features: MSP360 Backup is recognized for intuitive cloud storage management, strong encryption, and broad cloud integration. N2WS Backup & Recovery is noted for robust AWS backup capabilities, rapid recovery times, and specialized AWS efficiency.

Room for Improvement: MSP360 needs better automated reporting, improved integration with non-cloud environments, and more automation. N2WS should enhance backup for non-AWS platforms, improve graphical reporting tools, and expand beyond AWS.

Ease of Deployment and Customer Service: MSP360 Backup is known for straightforward deployment and effective support, while N2WS Backup & Recovery is praised for quick AWS deployment but receives mixed feedback on customer service efficacy.

Pricing and ROI: MSP360 Backup is appreciated for its cost-effectiveness and positive ROI, particularly for smaller enterprises. N2WS Backup & Recovery’s higher price is justified by advanced AWS features, leading to a higher ROI.

To learn more, read our detailed MSP360 Backup vs. N2WS Backup & Recovery Report (Updated: May 2025).

Buyer's Guide

MSP360 Backup vs. N2WS Backup & Recovery

May 2025

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Helped 859,129 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

MSP360 Backup

Ranking in Backup and Recovery

54th

Ranking in Cloud Backup

42nd

Ranking in Disaster Recovery (DR) Software

29th

Average Rating

8.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

MSP Backup (4th)

N2WS Backup & Recovery

Ranking in Backup and Recovery

42nd

Ranking in Cloud Backup

32nd

Ranking in Disaster Recovery (DR) Software

23rd

Average Rating

8.8

Reviews Sentiment

7.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of June 2025, in the Disaster Recovery (DR) Software category, the mindshare of MSP360 Backup is 0.7%, down from 0.7% compared to the previous year. The mindshare of N2WS Backup & Recovery is 0.6%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Disaster Recovery (DR) Software

Featured Reviews

CONRAD FORREST

President at MTS Consulting Group, Inc.

The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support

MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

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Hitesh Jethwa

Solutions Architect at Newera Informatique pvt.ltd

User-friendly, easy to deploy, and stable

I give the solution a nine out of ten. We require one engineer for maintenance. I would highly recommend N2WS Backup & Recovery, as I have had no issues and the sales and technical support teams have been excellent. They keep in touch with us every three to six months via email and phone calls.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature of MSP360 Backup is its reliability."

"The feature that I have found most valuable is its online backup capacity because you don't have to do an entire backup again and again, it just does whatever you type in, you type a, it goes a, you type b, it goes b. It doesn't take an entire site up again and again. So that incremental and bit by bit backup is important, it is a nice feature here."

"General ease of use and performance of the Windows version is the most valuable feature."

"The solution is easy to access and handles things efficiently."

"Client-side encryption minimizes worries about data being captured on the back-end."

"MSP360 Backup's most valuable feature is its backup interface."

"The solution is simple to use and easy to configure."

"The initial setup is very easy. It's not overly complex."

More MSP360 Backup pros

"The backup and recovery are the most valuable features. So, our developers can work with confidence."

"The initial setup is easy."

"Provides easy, one-click functionality and flexible backup policies and schedules for AWS workloads."

"The product is successful with the SMB market."

"N2WS Backup & Recovery is very easy to use and configure backup for AWS instances."

"The most valuable feature is the ease of use."

"The backup and restore functionality is very easy to use and manage."

"The recovery time is fantastic and proven. Also, by providing a simple interface, the solution lowers the cost."

Cons

"The initial setup is a little complex as it has to be done in the office and requires someone to come in and install the solution on your server, then configure the scheduling, backup pushing, and so on."

"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now. They could give it a little more modern feel."

"There are some things that we don't like about it. That is why I was exploring alternatives in a hyper-scale environment. That is why I was checking IT Central Station."

"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."

"The product could be more user-friendly."

"As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are. That report is available but it is very tough to get. I would like to know "today I have just uploaded 35 MB, tomorrow I have loaded 10 MB so my trend of backup is increasing.""

"The solution's pricing is very high."

"The restore time could improve. When we had an issue the restore time was lengthy."

More MSP360 Backup cons

"The UI is a little dated and hard to use. Some of the buttons are a bit small. You have to go into the menu to get the settings you want."

"The solution has the option to take backup on-prem servers, but it's not very efficient."

"Additional features I would like to see are the ability to restore to different vendors, AWS and Azure, and/or the ability or take the information out of the AWS cloud."

"The GUI has room for improvement."

"There is room for improvement in stability."

"More documentation would be helpful, especially some step-by-step documents for recovery scenarios."

"The GUI could be slightly improved."

"It's a global feature that the customer thinks they don't have enough tools to manage, to copy, to delay, and to classify the object file in the backup directory. So they need more tools to manage files in object directory."

Pricing and Cost Advice

"Its pricing needs improvement."

"Pricing is reasonable although can be quite a large upfront cost."

"It provides a good cost savings compared to our previous cloud backup."

"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."

"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."

"I rate the price of MSP360 Backup a seven out of ten."

"MSP360 is vastly cheaper than its competitors and has almost all the same features."

"We have a very good return on investment."

More MSP360 Backup pricing and cost advice

"The price is not cheap, nor is it costly."

"AWS adds more features and offer things for free, or cheaply. Therefore, we will be evaluating AWS Data Lifecycle Manager, because it will probably do backups. Thus, make sure the product that you are using is competitive or adds more value than AWS."

"The purchasing process through the AWS Marketplace is easy. Just click the button."

"It has very good pricing per instance and comes with three options, for both small and large environments, to fit your needs."

"It's very economical and worth the cost."

"The pricing and licensing on AWS is fine, because you can do it for smaller tiers depending on your number of instances, so it's not that scary."

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Top Industries

By visitors reading reviews

Computer Software Company

15%

Construction Company

Educational Organization

Manufacturing Company

Computer Software Company

20%

Financial Services Firm

14%

Manufacturing Company

University

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about MSP360 Backup?

MSP360 Backup's most valuable feature is its backup interface.

See all answers

What needs improvement with MSP360 Backup?

The product could be more user-friendly. Its pricing needs improvement as well.

See all answers

What is your primary use case for MSP360 Backup?

We use the platform for VM and SQL backup purposes.

See all answers

What do you like most about N2WS Backup & Recovery?

N2WS Backup & Recovery is very easy to use and configure backup for AWS instances.

See all answers

What is your experience regarding pricing and costs for N2WS Backup & Recovery?

I used the free version. I don't have much experience with the paid version. But I'm trying to compare the pricing between different options.

See all answers

What needs improvement with N2WS Backup & Recovery?

N2WS Backup & Recovery efficiently takes cloud backups on EC2 instances. The solution has the option to take backup on-prem servers, but it's not very efficient.

See all answers

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Product Reports

Buyer's Guide

MSP360 Backup

June 2025

Download MSP360 Backup product report

Buyer's Guide

Disaster Recovery (DR) Software

June 2025

Download N2WS Backup & Recovery product report

Also Known As

Cloudberry Backup

N2WS Cloud Protection Manager

Overview

MSP360 Backup is a comprehensive data protection solution designed for businesses of all sizes. It offers a wide range of features and capabilities to ensure the safety and security of critical data.

With support for various storage destinations, including local drives, network shares, and cloud storage providers, MSP360 Backup provides flexibility and scalability. It also offers advanced scheduling options, allowing users to automate backups based on specific time intervals or events.

The solution supports both full and incremental backups, minimizing storage requirements and optimizing backup speed. MSP360 Backup also includes built-in encryption and compression, ensuring data privacy and reducing storage costs. Additionally, it offers easy file and folder recovery, allowing users to quickly restore lost or corrupted data.

With its intuitive user interface and robust set of features, MSP360 Backup is a reliable and efficient solution for businesses looking to protect their valuable data.

MSP360

N2WS Backup & Recovery is a comprehensive backup and recovery solution designed to protect critical data and applications in the cloud. The solution is highly regarded for its ease of use, making it a popular choice for organizations of all sizes. With its help, users can easily manage backups, schedule backups, and restore data and applications with just a few clicks.

N2WS Backup & Recovery also has a range of advanced features, including automated backup policies, cross-region replication, and disaster recovery capabilities.

N2WS

Sample Customers

StratX

Coca-Cola, tecRacer, Cloudar, Goodwill

Buyer's Guide

MSP360 Backup vs. N2WS Backup & Recovery

May 2025

Free Report: MSP360 Backup vs. N2WS Backup & Recovery

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