MSP360 Backup vs N2WS Backup & Recovery comparison

MSP360 and N2WS are both solutions in the Disaster Recovery (DR) Software category. MSP360 is ranked #28 with an average rating of 7.0, while N2WS is ranked #22 with an average rating of 9.0. MSP360 holds a 0.6% mindshare in DRS, compared to N2WS’s 0.5% mindshare. Additionally, 100% of MSP360 users are willing to recommend the solution, compared to 100% of N2WS users who would recommend it.

MSP360 Backup

Read 15 MSP360 Backup reviews

368 Views
280 Comparison Views

100% willing to recommend

N2WS Backup & Recovery

Read 8 N2WS Backup & Recovery reviews

285 Views
173 Comparison Views

100% willing to recommend

MSP360 Backup

N2WS Backup & Recovery

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 11, 2024

In the backup and recovery category, N2WS Backup & Recovery typically has the upper hand due to a stronger feature set and higher overall satisfaction compared to MSP360 Backup, which stands out for its competitive pricing and support.

Features: MSP360 Backup is recognized for intuitive cloud storage management, strong encryption, and broad cloud integration. N2WS Backup & Recovery is noted for robust AWS backup capabilities, rapid recovery times, and specialized AWS efficiency.

Room for Improvement: MSP360 needs better automated reporting, improved integration with non-cloud environments, and more automation. N2WS should enhance backup for non-AWS platforms, improve graphical reporting tools, and expand beyond AWS.

Ease of Deployment and Customer Service: MSP360 Backup is known for straightforward deployment and effective support, while N2WS Backup & Recovery is praised for quick AWS deployment but receives mixed feedback on customer service efficacy.

Pricing and ROI: MSP360 Backup is appreciated for its cost-effectiveness and positive ROI, particularly for smaller enterprises. N2WS Backup & Recovery’s higher price is justified by advanced AWS features, leading to a higher ROI.

To learn more, read our detailed MSP360 Backup vs. N2WS Backup & Recovery Report (Updated: April 2025).

Buyer's Guide

MSP360 Backup vs. N2WS Backup & Recovery

April 2025

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Helped 850,236 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

MSP360 Backup

Ranking in Backup and Recovery

55th

Ranking in Cloud Backup

43rd

Ranking in Disaster Recovery (DR) Software

28th

Average Rating

8.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

MSP Backup (4th)

N2WS Backup & Recovery

Ranking in Backup and Recovery

43rd

Ranking in Cloud Backup

31st

Ranking in Disaster Recovery (DR) Software

22nd

Average Rating

8.8

Reviews Sentiment

7.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of May 2025, in the Disaster Recovery (DR) Software category, the mindshare of MSP360 Backup is 0.6%, down from 0.7% compared to the previous year. The mindshare of N2WS Backup & Recovery is 0.5%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Disaster Recovery (DR) Software

Featured Reviews

CONRAD FORREST

President at MTS Consulting Group, Inc.

The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support

MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

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Cezar Ashkar

Cloud Engineer at Digico Solutions

Easy to use and setup

One valuable feature is the easy-to-use GUI There is room for improvement in stability. I have been using this solution for a few months. We currently use the latest version. I would rate the stability a nine out of ten. It is a scalable solution. The technical support of N2WS has an…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Technical support is very good."

"The most valuable feature of MSP360 Backup is its reliability."

"I was mainly concerned with cloud backups, OneDrive backups, consumer OneDrive, business OneDrive, Google backups, and SharePoint backups. The solution did a good job of the backup."

"The solution is easy to access and handles things efficiently."

"Client-side encryption minimizes worries about data being captured on the back-end."

"MSP360 Backup's most valuable feature is its backup interface."

"The solution is simple to use and easy to configure."

"The best feature is that it's very user-friendly to do scheduled backups and version maintenance."

More MSP360 Backup pros

"N2WS Backup & Recovery is very easy to use and configure backup for AWS instances."

"The backup and restore functionality is very easy to use and manage."

"Provides easy, one-click functionality and flexible backup policies and schedules for AWS workloads."

"The initial setup is easy."

"The most valuable feature is the ease of use."

"The recovery time is fantastic and proven. Also, by providing a simple interface, the solution lowers the cost."

"The product is successful with the SMB market."

"The backup and recovery are the most valuable features. So, our developers can work with confidence."

Cons

"The graphics are looking a bit old and should be updated."

"We could basically use just a more concise visual dashboard reporting on the status of the various machines."

"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."

"Using the solution incurs additional charges for the device storage and backup which are not included in the service."

"The interface feels like it is targeted for end users who typically are looking for an all-in-one integrated push button solution. It would be better if the interface had a beginner mode and an expert mode."

"The solution's pricing is very high."

"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."

"The main improvement is that it should have GDPR compliance. That's the problematic point. They say they are GDPR compliant, but they are not."

More MSP360 Backup cons

"It's a global feature that the customer thinks they don't have enough tools to manage, to copy, to delay, and to classify the object file in the backup directory. So they need more tools to manage files in object directory."

"The UI is a little dated and hard to use. Some of the buttons are a bit small. You have to go into the menu to get the settings you want."

"The GUI has room for improvement."

"There is room for improvement in stability."

"The solution has the option to take backup on-prem servers, but it's not very efficient."

"Additional features I would like to see are the ability to restore to different vendors, AWS and Azure, and/or the ability or take the information out of the AWS cloud."

"More documentation would be helpful, especially some step-by-step documents for recovery scenarios."

"The GUI could be slightly improved."

Pricing and Cost Advice

"We have a very good return on investment."

"Pricing is reasonable although can be quite a large upfront cost."

"Its pricing needs improvement."

"It provides a good cost savings compared to our previous cloud backup."

"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."

"MSP360 is vastly cheaper than its competitors and has almost all the same features."

"I rate the price of MSP360 Backup a seven out of ten."

"The solution is expensive."

More MSP360 Backup pricing and cost advice

"AWS adds more features and offer things for free, or cheaply. Therefore, we will be evaluating AWS Data Lifecycle Manager, because it will probably do backups. Thus, make sure the product that you are using is competitive or adds more value than AWS."

"The purchasing process through the AWS Marketplace is easy. Just click the button."

"It has very good pricing per instance and comes with three options, for both small and large environments, to fit your needs."

"It's very economical and worth the cost."

"The price is not cheap, nor is it costly."

"The pricing and licensing on AWS is fine, because you can do it for smaller tiers depending on your number of instances, so it's not that scary."

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Top Industries

By visitors reading reviews

Computer Software Company

17%

Financial Services Firm

Construction Company

Manufacturing Company

Computer Software Company

24%

Financial Services Firm

14%

Manufacturing Company

12%

University

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about MSP360 Backup?

MSP360 Backup's most valuable feature is its backup interface.

See all answers

What is your experience regarding pricing and costs for MSP360 Backup?

I rate the price of MSP360 Backup a seven out of ten.

See all answers

What needs improvement with MSP360 Backup?

The product could be more user-friendly. Its pricing needs improvement as well.

See all answers

What do you like most about N2WS Backup & Recovery?

N2WS Backup & Recovery is very easy to use and configure backup for AWS instances.

See all answers

What is your experience regarding pricing and costs for N2WS Backup & Recovery?

I used the free version. I don't have much experience with the paid version. But I'm trying to compare the pricing between different options.

See all answers

What needs improvement with N2WS Backup & Recovery?

N2WS Backup & Recovery efficiently takes cloud backups on EC2 instances. The solution has the option to take backup on-prem servers, but it's not very efficient.

See all answers

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Compared 25% of the time

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Compared 19% of the time

Eon.io vs N2WS Backup & Recovery

Compared 15% of the time

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Compared 14% of the time

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Product Reports

Buyer's Guide

MSP360 Backup

April 2025

Download MSP360 Backup product report

Buyer's Guide

Disaster Recovery (DR) Software

April 2025

Download N2WS Backup & Recovery product report

Also Known As

Cloudberry Backup

N2WS Cloud Protection Manager

Overview

MSP360 Backup is a comprehensive data protection solution designed for businesses of all sizes. It offers a wide range of features and capabilities to ensure the safety and security of critical data.

With support for various storage destinations, including local drives, network shares, and cloud storage providers, MSP360 Backup provides flexibility and scalability. It also offers advanced scheduling options, allowing users to automate backups based on specific time intervals or events.

The solution supports both full and incremental backups, minimizing storage requirements and optimizing backup speed. MSP360 Backup also includes built-in encryption and compression, ensuring data privacy and reducing storage costs. Additionally, it offers easy file and folder recovery, allowing users to quickly restore lost or corrupted data.

With its intuitive user interface and robust set of features, MSP360 Backup is a reliable and efficient solution for businesses looking to protect their valuable data.

MSP360

N2WS Backup & Recovery is a comprehensive backup and recovery solution designed to protect critical data and applications in the cloud. The solution is highly regarded for its ease of use, making it a popular choice for organizations of all sizes. With its help, users can easily manage backups, schedule backups, and restore data and applications with just a few clicks.

N2WS Backup & Recovery also has a range of advanced features, including automated backup policies, cross-region replication, and disaster recovery capabilities.

N2WS

Sample Customers

StratX

Coca-Cola, tecRacer, Cloudar, Goodwill

Buyer's Guide

MSP360 Backup vs. N2WS Backup & Recovery

April 2025

Free Report: MSP360 Backup vs. N2WS Backup & Recovery

Find out what your peers are saying about MSP360 Backup vs. N2WS Backup & Recovery and other solutions. Updated: April 2025.

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