An area for improvement in Veeva Medical CRM is its integration with other platforms. Currently, it's very, very limited and restricted, unlike Salesforce, but Salesforce is a solution that's not specific to the medical industry. Salesforce is a more general solution. If we want to link any data or any visit inside Veeva Medical CRM to anything outside, or anything external, we have to build that functionality manually. If the solution could be integrated with other solutions that will allow us to import data automatically so it's not time consuming, it would make Veeva Medical CRM better. This is the number one area for improvement I see in the solution. Another area for improvement in Veeva Medical CRM is its scalability. Veeva Medical CRM integration with other solutions would make our lives easier, so it's an additional feature I'd like to see in the next release of the solution.
