We compared Monday.com and Oracle Fusion Service across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: Monday.com is praised for its user-friendly interface, flexibility, collaboration features, and automation capabilities. Oracle Fusion Service is known for its ability to seamlessly integrate solutions like the Cisco PBX system. It is also recognized for its stability and scalability.
Room for Improvement: Monday.com users want additional automation rules and better integration with third-party apps. Oracle Fusion Service customers suggest enhancing the account creation process and improving integration with older platforms. They also want more customization options.
Service and Support: Monday.com has garnered positive reviews, with customers commending its exceptional and timely technical support. Customers have praised the customer service for Oracle Fusion Service, which includes a dedicated service manager and easy access to specialists.
Ease of Deployment: Most users say Monday.com’s initial setup isn’t too complex, and many noted that the company offers easy-to-follow tutorials. Still, customization and integration can be challenging. Setting up Oracle Fusion Service is complicated and requires expertise.
Pricing: Monday.com's pricing is based on the number of users, and most reviews said the licensing model is flexible and reasonable. Customers say Fusion Service is expensive. Oracle cultivates strong relationships with customers, leading to a favorable return on investment.
ROI: Monday.com customers have reported increased productivity and more efficient task completion.
Comparison Results: Monday.com users say the platform is easy to use and deploy. They also like its flexible and affordable pricing. However, some users say Monday.com could improve by adding more automation options and simplifying integration with other applications. Oracle Fusion Service is praised for its seamless integration, stability, scalability, and reliable technical assistance. However, some users had trouble creating new accounts, and many found the solution expensive.
"It helps to go completely digital and avoids the use of pen and paper, which helps declutter work life."
"Shareable boards are a great solution for clients who want to track the progress of their work orders without checking in with us directly."
"The various integrations have made it easier for us to focus on keeping our information in one place so that we're not spending time (wasting time) trying to find information in different places online."
"Using the deadline feature to manage priorities has been the most valuable."
"Subitems really help me stay organized when a project has more than one piece."
"Being able to add comments to line items makes it easier to provide updates on tasks and flag if there are delays or issues in completing something."
"We love how we can create boards specifically focused on one topic and have all tasks and projects pertaining to that in one place."
"The automation process is one of the best."
"Previously, my clients used a smaller ERP system, not a major one. However, they have now transitioned to Oracle, which provides them with a more extensive range of options. Unlike before, it's now an integrated system that covers various aspects, including finance, supply chain management, and other functionalities."
"The solution changes the way clients work to make it easier and faster."
"The most valuable feature of the solution is that a company can maintain all of its HR data without any issues."
"Oracle Cloud Services integrates well. It has lots of APIs to integrate with other solutions, like the PBX we use from Cisco. The ability to integrate Siebel data with Cisco PBX was nice."
"The solution is easy to learn."
"The product's most valuable feature is an efficient fusion of finance and HR modules."
"Oracle Service Cloud could improve the integration for older platforms."
"Stable and scalable with good technical support."
"There should be on-screen PC/Mac notifications when the website/service is not open on the screen."
"It would be quite cool if it could connect to my Outlook calendar and put the project deadlines in there."
"The product could have more templates."
"The key limitation I face is that I don't find the tool to be fully intuitive as more time is required for me to learn how to use it optimally."
"I'm not such a fan of the infinite scroll to the right."
"There are a lot of ways that monday.com does not work, for example, when it comes to HRMS. A particular employee can't apply for leave or check the status of a leave request or check his 401(k) status. Those are things that are missing in monday.com."
"Though it offers full customizability, the table is an area where the product's performance is not quite up to the mark."
"The system could collate information from other boards easier."
"Oracle changed the means by which users are created in the system. I would like this to be easier to implement."
"The dependency on the dollar makes these products more costly during disruptions in currency parity, especially in countries like Pakistan."
"Oracle Service Cloud could improve the integration for older platforms."
"The user experience has to be much better."
"Delivering the solution to clients can be quite complex and requires highly trained technicians with expertise."
"Oracle Fusion Service needs to improve its documentation part because we do not have proper documentation."
"The vendor must provide a user-friendly mobile application."
"The product's option to upload payroll data doesn't work seamlessly."
monday.com is ranked 2nd in Marketing Management with 222 reviews while Oracle Fusion Service is ranked 6th in Marketing Management with 29 reviews. monday.com is rated 9.4, while Oracle Fusion Service is rated 8.6. The top reviewer of monday.com writes "We can collaborate with our customers efficiently and professionally, and automation makes it easy for everyone". On the other hand, the top reviewer of Oracle Fusion Service writes "A reasonably stable and scalable tool to manage human resources, payroll, and expenses of a business". monday.com is most compared with Wrike, Asana, Microsoft Dynamics CRM, Zoho CRM and Microsoft Project, whereas Oracle Fusion Service is most compared with QuickBase, Siebel CRM, Oracle CX Sales, Salesforce Sales Cloud and Microsoft Dynamics CRM. See our Oracle Fusion Service vs. monday.com report.
See our list of best Marketing Management vendors, best CRM vendors, and best Project Portfolio Management vendors.
We monitor all Marketing Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
