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Mist AI and Cloud vs WatchGuard Secure Wi‑Fi comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 31, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Mist AI and Cloud
Ranking in Wireless LAN
18th
Average Rating
7.8
Reviews Sentiment
7.6
Number of Reviews
25
Ranking in other categories
No ranking in other categories
WatchGuard Secure Wi‑Fi
Ranking in Wireless LAN
24th
Average Rating
7.8
Reviews Sentiment
6.4
Number of Reviews
7
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Wireless LAN category, the mindshare of Mist AI and Cloud is 1.5%, down from 2.7% compared to the previous year. The mindshare of WatchGuard Secure Wi‑Fi is 0.8%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Wireless LAN Market Share Distribution
ProductMarket Share (%)
Mist AI and Cloud1.5%
WatchGuard Secure Wi‑Fi0.8%
Other97.7%
Wireless LAN
 

Featured Reviews

Mohammed Junaid Khatib - PeerSpot reviewer
Technical Lead at a tech vendor with 10,001+ employees
Has improved troubleshooting efficiency with AI-driven insights but requires a simpler user interface
Mist AI and Cloud has integrated artificial intelligence and introduced a Marvis tool, making troubleshooting much easier compared to Cisco, Extreme, or any other vendor. The Marvis tool includes Marvis Action and Marvis Mini. In Marvis Mini, you can enter the MAC address, site name, or device name to get complete details of any issues the device is facing. If you enter the MAC address of a device, it will show the types of issues such as roaming, authentication, or IP address problems. This eliminates the need to manually search for errors on the controller. The troubleshooting has been significantly simplified through Marvis Mini, which is integrated with AI. Additionally, Marvis Action helps with alerting and monitoring, showing how many devices are down and what kinds of connectivity, DHCP, or authentication issues exist, providing alerts without the need to manually monitor all devices. Mist AI and Cloud is very effective at managing user experience through its AI capabilities. It helps reduce downtime by providing alerts that allow us to work directly on issues without waiting for system failures.
reviewer2562924 - PeerSpot reviewer
IT System Support Administrator at a non-profit with 501-1,000 employees
Configuration offers flexibility but response to incidents needs improvement
We recommend using WatchGuard Secure Wi-Fi, but when incidents occur, it can be very difficult to identify why they happen. Normally, the issues are simple to fix, but we recently faced a major incident. We are still trying to identify the cause, which is why I would rate it seven out of ten. Without this incident, I might have rated it eight to nine. Overall, I give the solution a rating of seven.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I have a very good experience with the solution. Scalability-wise, I rate the solution a ten out of ten."
"The most useful aspect of Mist AI and Cloud is automation capabilities."
"The AI deployment process involves adding access points and placing them in the designated area. The AI system automatically adjusts channel selection and transmission power without any issues with stability or throughput. It has improved network performance."
"The most valuable aspect is that they operate on small microservices, offering numerous open APIs that enhance the value of our Wi-Fi network. This flexibility allows us to optimize various aspects such as workforce planning and occupancy management. The platform is highly open in the market, providing robust APIs for seamless integration with other tools. Currently, we leverage these capabilities at a building site, incorporating IoT sensors to gather data. The collected data is stored in a centralized location, and we plan to use AI for analysis. This analysis will include insights on peak activity times, humidity levels, temperature variations, and other relevant metrics within the building."
"The cost is the most valuable aspect of this solution."
"Mist AI and Cloud is the best solution I have seen in the industry, especially from the artificial intelligence perspective, as it helps businesses."
"It's really easy to provision and support. Those are its main features."
"The Marvis feature of Mist AI, an artificial intelligence tool, is very useful."
"The Wi-Fi security features of this solution have been great for our customers who need to strictly control access to their network."
"It makes it easy to obtain all information about the client experience."
"We like that WatchGuard works and integrates directly with the firewalls we use."
"They're very easy to set up and get running."
"The configuration part of WatchGuard is very flexible."
"The solution has been stable."
"Cloud analytics that provide all its attributes."
 

Cons

"The solution doesn't provide mail notifications currently."
"There could be more integration."
"It would be beneficial to have support for the Chinese language."
"The solution has various licensing policies. It will be easy to use if it is an open single license."
"Mist AI and Cloud should be marketed more and focus on making partners in the industry."
"Juniper should integrate all their dashboards instead of having separate dashboards...Since it lacks the integration of dashboards, Juniper needs to improve it."
"The user experience should be improved. It's not user-friendly."
"Currently, the solution lacks the ability to configure with other solutions from other vendors."
"I don't think they're available at the best price."
"The solution can be scaled but it has limitations from my experience."
"The price of this solution needs to reviewed, as it is currently high enough to deter customers from trying it."
"Inability to import a user with one click."
"If a client device had issues with authentication due to out of date browser or similar difficulties, it would be nice to have the ability to migrate the client onto the portal via one click."
"The support response can be time-consuming because sometimes issues are very sensitive and require instant attention."
"One of the things is if you buy it with a certain subscription, you can't easily change the subscription level."
 

Pricing and Cost Advice

"The price is about the same compared to other vendors. There is an add-on license, but it's up to you if you want to buy it or not."
"The solution is expensive in Brazil."
"Mist AI and Cloud is expensive."
"The price of Mist AI and Cloud is approximately 20 percent less than competitors, such as Aruba and Cisco. However, Cisco has a lifetime warranty for its solutions."
"The custom licensing is a little bit expensive and I would rate it 7.5 out of 10."
"The price is not cheap, but it's a reliable solution and very easy for management."
"The annual cost is a significant issue for us, and it notably contributes to the overall price. We have a customer with nearly fifty-eight access points in a multifunctional building, and while the setup was relatively simple, the yearly licensing cost is substantial. For the specific features we utilize, the licensing amounts to about forty thousand euros annually. This is not a trivial expense and significantly impacts the overall cost, making it quite high."
"The solution's price is too high for the end-users. My customers pay 1,000 USD towards the licensing cost of the solution every year."
"The solution is priced high compared to competitors. However, for the features that are included in the solution, the price becomes more reasonable."
"Your licensing and cost, as would be required for many other solutions, being considered for eighty to two hundred and eighty different physical locations, is just about the same amount per access point."
"WatchGuard is on the upper scale for pricing."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
10%
Educational Organization
8%
Manufacturing Company
7%
Computer Software Company
10%
Comms Service Provider
8%
Non Profit
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise7
Large Enterprise9
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise2
 

Questions from the Community

What do you like most about Mist AI and Cloud?
AI-driven automation helps implement the solution quickly.
What is your experience regarding pricing and costs for Mist AI and Cloud?
My rating for pricing is five, where ten represents a low price and one represents a high price.
What needs improvement with Mist AI and Cloud?
The area for improvement is that Juniper is not as market dominant as Cisco, so they should focus on making their GUI more user-friendly, as it is currently a bit complex and users may not fully un...
What needs improvement with WatchGuard Secure Wi‑Fi?
The support response can be time-consuming because sometimes issues are very sensitive and require instant attention. Also, when an incident occurs, the impact can be significantly huge. A recent p...
What is your primary use case for WatchGuard Secure Wi‑Fi?
We use WatchGuard Secure Wi-Fi because we have used different tools as well, like Ubiquiti. The complexity of Ubiquiti is much more compared to WatchGuard, which provides more flexibility and is ea...
What advice do you have for others considering WatchGuard Secure Wi‑Fi?
We recommend using WatchGuard Secure Wi-Fi, but when incidents occur, it can be very difficult to identify why they happen. Normally, the issues are simple to fix, but we recently faced a major inc...
 

Also Known As

Mist Access Points
No data available
 

Overview

 

Sample Customers

Dartmouth, Hitachi, Memorial Sloan Kettering Cancer Center, Nebraska Furniture Mart, NTT, Okta
Portsmouth Grammar School, HILOTEC
Find out what your peers are saying about Mist AI and Cloud vs. WatchGuard Secure Wi‑Fi and other solutions. Updated: December 2025.
879,889 professionals have used our research since 2012.