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Mist AI and Cloud vs WatchGuard Secure Wi‑Fi comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 31, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Mist AI and Cloud
Ranking in Wireless LAN
19th
Average Rating
7.6
Reviews Sentiment
7.5
Number of Reviews
27
Ranking in other categories
No ranking in other categories
WatchGuard Secure Wi‑Fi
Ranking in Wireless LAN
22nd
Average Rating
7.8
Reviews Sentiment
6.4
Number of Reviews
7
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2026, in the Wireless LAN category, the mindshare of Mist AI and Cloud is 1.9%, down from 1.9% compared to the previous year. The mindshare of WatchGuard Secure Wi‑Fi is 1.2%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Wireless LAN Mindshare Distribution
ProductMindshare (%)
Mist AI and Cloud1.9%
WatchGuard Secure Wi‑Fi1.2%
Other96.9%
Wireless LAN
 

Featured Reviews

Mohammed Junaid Khatib - PeerSpot reviewer
Technical Lead at a tech vendor with 10,001+ employees
Has improved troubleshooting efficiency with AI-driven insights but requires a simpler user interface
Mist AI and Cloud has integrated artificial intelligence and introduced a Marvis tool, making troubleshooting much easier compared to Cisco, Extreme, or any other vendor. The Marvis tool includes Marvis Action and Marvis Mini. In Marvis Mini, you can enter the MAC address, site name, or device name to get complete details of any issues the device is facing. If you enter the MAC address of a device, it will show the types of issues such as roaming, authentication, or IP address problems. This eliminates the need to manually search for errors on the controller. The troubleshooting has been significantly simplified through Marvis Mini, which is integrated with AI. Additionally, Marvis Action helps with alerting and monitoring, showing how many devices are down and what kinds of connectivity, DHCP, or authentication issues exist, providing alerts without the need to manually monitor all devices. Mist AI and Cloud is very effective at managing user experience through its AI capabilities. It helps reduce downtime by providing alerts that allow us to work directly on issues without waiting for system failures.
reviewer2562924 - PeerSpot reviewer
IT System Support Administrator at a non-profit with 501-1,000 employees
Configuration offers flexibility but response to incidents needs improvement
We recommend using WatchGuard Secure Wi-Fi, but when incidents occur, it can be very difficult to identify why they happen. Normally, the issues are simple to fix, but we recently faced a major incident. We are still trying to identify the cause, which is why I would rate it seven out of ten. Without this incident, I might have rated it eight to nine. Overall, I give the solution a rating of seven.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The Marvis feature of Mist AI, an artificial intelligence tool, is very useful."
"The AI and the ability for the analytics to help with troubleshooting through Mist AI and Cloud, especially through the marvelous Enterprise, are obviously the most valuable features."
"Mist is a really good tool that provides essential AI information from an operational point of view, covering both wireless and switching."
"The tool's best part is the GUI. It is user-friendly and fast due to AI features. The solution can help you fix things with AI, which is impressive."
"Ability to control the access points by groups."
"Mist AI and Cloud have definitely improved the functioning of our organization. The access to the Internet, including its speed and reliability, has significantly improved."
"It's really easy to provision and support. Those are its main features."
"Mist AI and Cloud is ideal as we move towards the AI world."
"The solution has been stable."
"The Wi-Fi security features of this solution have been great for our customers who need to strictly control access to their network."
"They're very easy to set up and get running."
"Cloud analytics that provide all its attributes."
"If I were tasked to set up new WiFi at a single site, or at multiple locations for hundreds of sites, I would make this solution my first choice."
"We like that WatchGuard works and integrates directly with the firewalls we use."
"The solution is priced high compared to competitors, however, for the features that are included in the solution, the price becomes more reasonable."
"It makes it easy to obtain all information about the client experience."
 

Cons

"Sometimes it takes a lot of time for the access point to connect with the cloud."
"There seems to be different versions of standards used in the wireless access points. In the future, it would be helpful if the solution could come up with some kind of universal standard for all devices and all access points."
"Where Mist AI and Cloud could continue to improve is with pricing."
"The support needs improvement. Since the merger or integration between Mist AI and Cloud and HP, it has affected service quality negatively."
"Configuration could be improved."
"Mist AI and Cloud should be marketed more and focus on making partners in the industry."
"Setup cost was quite expensive, it's a concern."
"The solution has various licensing policies. It will be easy to use if it is an open single license."
"In terms of improvement, one issue I have is that I can't import a user with one click."
"One of the things is if you buy it with a certain subscription, you can't easily change the subscription level."
"I don't think they're available at the best price."
"The price of this solution needs to reviewed, as it is currently high enough to deter customers from trying it."
"The solution can be scaled but it has limitations from my experience. The access points are rated for 500 people but I think the max is closer to 200."
"Inability to import a user with one click."
"If a client device had issues with authentication due to out of date browser or similar difficulties, it would be nice to have the ability to migrate the client onto the portal via one click."
"The support response can be time-consuming because sometimes issues are very sensitive and require instant attention."
 

Pricing and Cost Advice

"Mist AI and Cloud is expensive."
"The price is about the same compared to other vendors. There is an add-on license, but it's up to you if you want to buy it or not."
"The solution's price is too high for the end-users. My customers pay 1,000 USD towards the licensing cost of the solution every year."
"The annual cost is a significant issue for us, and it notably contributes to the overall price. We have a customer with nearly fifty-eight access points in a multifunctional building, and while the setup was relatively simple, the yearly licensing cost is substantial. For the specific features we utilize, the licensing amounts to about forty thousand euros annually. This is not a trivial expense and significantly impacts the overall cost, making it quite high."
"The price is not cheap, but it's a reliable solution and very easy for management."
"Depending on the features, I think it's quite reasonably priced, especially considering the facilities of the product."
"The solution is expensive in Brazil."
"The custom licensing is a little bit expensive and I would rate it 7.5 out of 10."
"Your licensing and cost, as would be required for many other solutions, being considered for eighty to two hundred and eighty different physical locations, is just about the same amount per access point."
"The solution is priced high compared to competitors. However, for the features that are included in the solution, the price becomes more reasonable."
"WatchGuard is on the upper scale for pricing."
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Computer Software Company
11%
Comms Service Provider
9%
Manufacturing Company
7%
Outsourcing Company
11%
Comms Service Provider
11%
Financial Services Firm
8%
Healthcare Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise9
Large Enterprise9
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise2
 

Questions from the Community

What is your experience regarding pricing and costs for Mist AI and Cloud?
My rating for pricing is five, where ten represents a low price and one represents a high price.
What needs improvement with Mist AI and Cloud?
Being that I don't use it day in and day out, I can't really comment on any areas that could be improved, whether slightly, or if there are any downsides to the products currently. I wouldn't think...
What is your primary use case for Mist AI and Cloud?
We sell Mist AI and Cloud to universities all the time, including wireless and switching. We also sell it to manufacturing, and we're deploying it in our warehouses ourselves. Wireless is used for ...
What needs improvement with WatchGuard Secure Wi‑Fi?
The support response can be time-consuming because sometimes issues are very sensitive and require instant attention. Also, when an incident occurs, the impact can be significantly huge. A recent p...
What is your primary use case for WatchGuard Secure Wi‑Fi?
We use WatchGuard Secure Wi-Fi because we have used different tools as well, like Ubiquiti. The complexity of Ubiquiti is much more compared to WatchGuard, which provides more flexibility and is ea...
What advice do you have for others considering WatchGuard Secure Wi‑Fi?
We recommend using WatchGuard Secure Wi-Fi, but when incidents occur, it can be very difficult to identify why they happen. Normally, the issues are simple to fix, but we recently faced a major inc...
 

Also Known As

Mist Access Points
No data available
 

Overview

 

Sample Customers

Dartmouth, Hitachi, Memorial Sloan Kettering Cancer Center, Nebraska Furniture Mart, NTT, Okta
Portsmouth Grammar School, HILOTEC
Find out what your peers are saying about Mist AI and Cloud vs. WatchGuard Secure Wi‑Fi and other solutions. Updated: June 2026.
902,988 professionals have used our research since 2012.