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Mist AI and Cloud vs WatchGuard Secure Wi‑Fi comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 31, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Mist AI and Cloud
Ranking in Wireless LAN
20th
Average Rating
7.6
Reviews Sentiment
7.5
Number of Reviews
25
Ranking in other categories
No ranking in other categories
WatchGuard Secure Wi‑Fi
Ranking in Wireless LAN
22nd
Average Rating
7.8
Reviews Sentiment
6.4
Number of Reviews
7
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Wireless LAN category, the mindshare of Mist AI and Cloud is 1.9%, up from 1.8% compared to the previous year. The mindshare of WatchGuard Secure Wi‑Fi is 1.2%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Wireless LAN Mindshare Distribution
ProductMindshare (%)
Mist AI and Cloud1.9%
WatchGuard Secure Wi‑Fi1.2%
Other96.9%
Wireless LAN
 

Featured Reviews

Mohammed Junaid Khatib - PeerSpot reviewer
Technical Lead at a tech vendor with 10,001+ employees
Has improved troubleshooting efficiency with AI-driven insights but requires a simpler user interface
Mist AI and Cloud has integrated artificial intelligence and introduced a Marvis tool, making troubleshooting much easier compared to Cisco, Extreme, or any other vendor. The Marvis tool includes Marvis Action and Marvis Mini. In Marvis Mini, you can enter the MAC address, site name, or device name to get complete details of any issues the device is facing. If you enter the MAC address of a device, it will show the types of issues such as roaming, authentication, or IP address problems. This eliminates the need to manually search for errors on the controller. The troubleshooting has been significantly simplified through Marvis Mini, which is integrated with AI. Additionally, Marvis Action helps with alerting and monitoring, showing how many devices are down and what kinds of connectivity, DHCP, or authentication issues exist, providing alerts without the need to manually monitor all devices. Mist AI and Cloud is very effective at managing user experience through its AI capabilities. It helps reduce downtime by providing alerts that allow us to work directly on issues without waiting for system failures.
reviewer2562924 - PeerSpot reviewer
IT System Support Administrator at a non-profit with 501-1,000 employees
Configuration offers flexibility but response to incidents needs improvement
We recommend using WatchGuard Secure Wi-Fi, but when incidents occur, it can be very difficult to identify why they happen. Normally, the issues are simple to fix, but we recently faced a major incident. We are still trying to identify the cause, which is why I would rate it seven out of ten. Without this incident, I might have rated it eight to nine. Overall, I give the solution a rating of seven.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Ability to control the access points by groups."
"With Wi-Fi 6, we are getting better coverage and better performance."
"The most valuable aspect is that they operate on small microservices, offering numerous open APIs that enhance the value of our Wi-Fi network. This flexibility allows us to optimize various aspects such as workforce planning and occupancy management. The platform is highly open in the market, providing robust APIs for seamless integration with other tools. Currently, we leverage these capabilities at a building site, incorporating IoT sensors to gather data. The collected data is stored in a centralized location, and we plan to use AI for analysis. This analysis will include insights on peak activity times, humidity levels, temperature variations, and other relevant metrics within the building."
"There are several valuable features. One of them is Cibas, and another one is Marvis."
"The Marvis feature of Mist AI, an artificial intelligence tool, is very useful."
"The tool's best part is the GUI. It is user-friendly and fast due to AI features. The solution can help you fix things with AI, which is impressive."
"Real-time management of events and resources is excellent, making it the best in the market, which is why Juniper is highly ranked in the Gartner ratings."
"The product feature set is extremely good and there was lots of visibility into different things that were not only network-related."
"It makes it easy to obtain all information about the client experience."
"The Wi-Fi security features of this solution have been great for our customers who need to strictly control access to their network."
"If I were tasked to set up new WiFi at a single site, or at multiple locations for hundreds of sites, I would make this solution my first choice."
"All you have to do is take it out of the box, plug it in and you're ready to go."
"The solution is priced high compared to competitors, however, for the features that are included in the solution, the price becomes more reasonable."
"The configuration part of WatchGuard is very flexible."
"Cloud analytics that provide all its attributes."
"We like that WatchGuard works and integrates directly with the firewalls we use."
 

Cons

"Juniper should integrate all their dashboards instead of having separate dashboards...Since it lacks the integration of dashboards, Juniper needs to improve it."
"The support needs improvement. Since the merger or integration between Mist AI and Cloud and HP, it has affected service quality negatively."
"Mist AI and Cloud should improve its integrations."
"The area for improvement is that Juniper is not as market dominant as Cisco, so they should focus on making their GUI more user-friendly, as it is currently a bit complex and users may not fully understand the available features."
"If Juniper or Mist can enhance the management of third-party devices, it would make sense, as the current functionalities offer limited insight compared to managing Juniper or Mist devices."
"Currently, the solution lacks the ability to configure with other solutions from other vendors."
"There seems to be different versions of standards used in the wireless access points. In the future, it would be helpful if the solution could come up with some kind of universal standard for all devices and all access points."
"In future releases, they need to add some router models. Because currently, it supports only SSR and WAN routers. But adding other routers would be good."
"I don't think they're available at the best price."
"The price of this solution needs to reviewed, as it is currently high enough to deter customers from trying it."
"In terms of improvement, one issue I have is that I can't import a user with one click."
"The support response can be time-consuming because sometimes issues are very sensitive and require instant attention."
"Inability to import a user with one click."
"If a client device had issues with authentication due to out of date browser or similar difficulties, it would be nice to have the ability to migrate the client onto the portal via one click."
"One of the things is if you buy it with a certain subscription, you can't easily change the subscription level."
"The solution can be scaled but it has limitations from my experience. The access points are rated for 500 people but I think the max is closer to 200."
 

Pricing and Cost Advice

"Depending on the features, I think it's quite reasonably priced, especially considering the facilities of the product."
"The price is not cheap, but it's a reliable solution and very easy for management."
"The price of this product is approximately the same as competing products in the market."
"The solution is expensive in Brazil."
"The annual cost is a significant issue for us, and it notably contributes to the overall price. We have a customer with nearly fifty-eight access points in a multifunctional building, and while the setup was relatively simple, the yearly licensing cost is substantial. For the specific features we utilize, the licensing amounts to about forty thousand euros annually. This is not a trivial expense and significantly impacts the overall cost, making it quite high."
"Mist AI and Cloud is expensive."
"The custom licensing is a little bit expensive and I would rate it 7.5 out of 10."
"The price is about the same compared to other vendors. There is an add-on license, but it's up to you if you want to buy it or not."
"WatchGuard is on the upper scale for pricing."
"The solution is priced high compared to competitors. However, for the features that are included in the solution, the price becomes more reasonable."
"Your licensing and cost, as would be required for many other solutions, being considered for eighty to two hundred and eighty different physical locations, is just about the same amount per access point."
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Computer Software Company
10%
Comms Service Provider
8%
Healthcare Company
7%
Outsourcing Company
11%
Comms Service Provider
11%
Financial Services Firm
10%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise9
Large Enterprise9
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise2
 

Questions from the Community

What is your experience regarding pricing and costs for Mist AI and Cloud?
My rating for pricing is five, where ten represents a low price and one represents a high price.
What needs improvement with Mist AI and Cloud?
Being that I don't use it day in and day out, I can't really comment on any areas that could be improved, whether slightly, or if there are any downsides to the products currently. I wouldn't think...
What is your primary use case for Mist AI and Cloud?
We sell Mist AI and Cloud to universities all the time, including wireless and switching. We also sell it to manufacturing, and we're deploying it in our warehouses ourselves. Wireless is used for ...
What needs improvement with WatchGuard Secure Wi‑Fi?
The support response can be time-consuming because sometimes issues are very sensitive and require instant attention. Also, when an incident occurs, the impact can be significantly huge. A recent p...
What is your primary use case for WatchGuard Secure Wi‑Fi?
We use WatchGuard Secure Wi-Fi because we have used different tools as well, like Ubiquiti. The complexity of Ubiquiti is much more compared to WatchGuard, which provides more flexibility and is ea...
What advice do you have for others considering WatchGuard Secure Wi‑Fi?
We recommend using WatchGuard Secure Wi-Fi, but when incidents occur, it can be very difficult to identify why they happen. Normally, the issues are simple to fix, but we recently faced a major inc...
 

Also Known As

Mist Access Points
No data available
 

Overview

 

Sample Customers

Dartmouth, Hitachi, Memorial Sloan Kettering Cancer Center, Nebraska Furniture Mart, NTT, Okta
Portsmouth Grammar School, HILOTEC
Find out what your peers are saying about Mist AI and Cloud vs. WatchGuard Secure Wi‑Fi and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.