TitanHQ SpamTitan and Mimecast Email Security compete in the email security sector. While both provide comprehensive solutions, SpamTitan appears to have the upper hand in affordability and customer support, whereas Mimecast excels in advanced threat protection.
Features: TitanHQ SpamTitan offers inbound and outbound spam filtering, robust antivirus scanning, and geo-blocking. It also provides intuitive interfaces and self-service options like allow/block lists. Mimecast Email Security provides advanced threat protection, targeted threat identification, and secure messaging.
Room for Improvement: TitanHQ SpamTitan could improve its user interface design and filtering false positives. Meanwhile, Mimecast Email Security users desire better pricing and support accessibility, along with a more user-friendly interface for smaller organizations.
Ease of Deployment and Customer Service: TitanHQ SpamTitan supports on-premises, public, and private cloud deployments and is known for responsive customer service despite some time zone challenges. Mimecast focuses on cloud deployments but faces support challenges due to time zone differences.
Pricing and ROI: TitanHQ SpamTitan is noted for its affordability and cost-effectiveness, offering a good ROI by reducing spam-related issues. Mimecast is considered more expensive, with its pricing viewed as a barrier despite the advanced features provided.
There is definitely a return on investment when using Mimecast, as it blocks phishing emails, reducing the risk of significant financial losses.
Support personnel are hesitant to engage in remote sessions, preferring to share documentation via email.
Mimecast technical support is generally quite good.
I would rate my experience with technical support of Mimecast Email Security between seven and eight out of ten for their support.
If Mimecast Email Security introduces API solutions, it will dominate the market.
They confirm it's a good solution where only one or two rare emails get through, while the rest are properly blocked without any issues.
TitanHQ SpamTitan's stability is impeccable.
Mimecast Email Security is somewhat expensive compared to the competition in the Indian market.
A lot of emails were missed despite being known samples.
Mimecast Email Security can be improved by adding some API integrations.
The user interface needed improvement, but we've just updated it. It looks really modern now, and it's a lot easier to use.
The pricing is higher for Mimecast, particularly for the Indian market, where it is considered expensive.
It is rated highly because of its affordability and its great value.
One of the most useful features is the threat remediation module, which can be used to remove malicious emails that may have been delivered or manually remove them.
A distinct advantage of Mimecast is its ability to block phishing and impostor attacks, which are significant threats currently.
Mimecast Email Security includes the best gateway solution across all Cisco, Trend Micro, and other solutions.
The most valuable features of TitanHQ SpamTitan are how effective it is and how little maintenance it requires.
| Product | Market Share (%) |
|---|---|
| Mimecast Email Security | 20.1% |
| TitanHQ SpamTitan | 5.3% |
| Other | 74.6% |
| Company Size | Count |
|---|---|
| Small Business | 17 |
| Midsize Enterprise | 7 |
| Large Enterprise | 11 |
| Company Size | Count |
|---|---|
| Small Business | 54 |
| Midsize Enterprise | 13 |
| Large Enterprise | 10 |
Mimecast Email Security is a comprehensive solution designed to safeguard organizations against advanced email threats. With an array of advanced security features, it provides robust protection against phishing attacks, malware, ransomware, and other targeted threats.
This product leverages Mimecast's extensive threat intelligence network to identify and block malicious emails before they reach the user's inbox. It employs sophisticated algorithms and machine learning techniques to analyze email content, attachments, and URLs, ensuring that only legitimate and safe emails are delivered.
One of the key features of Mimecast Advanced Email Security is its URL Protect capability. This feature scans all URLs within emails in real-time, checking for any signs of malicious activity. It blocks access to suspicious websites, preventing users from inadvertently clicking on harmful links and falling victim to phishing attacks or drive-by downloads.
Another notable feature is Attachment Protect, which scans all email attachments for malware and ransomware. It uses multiple layers of defense, including sandboxing and file conversion, to detect and neutralize any threats. This ensures that users are protected from opening malicious attachments that could compromise their systems.
Mimecast Advanced Email Security also includes Impersonation Protect, which guards against CEO fraud and other impersonation attacks. It analyzes email headers, domains, and sender behavior to identify suspicious emails that attempt to deceive users. By alerting users and administrators to potential impersonation attempts, it helps prevent financial loss and data breaches.
Furthermore, Mimecast Advanced Email Security provides comprehensive data loss prevention (DLP) capabilities. It scans outgoing emails for sensitive information, such as credit card numbers or social security numbers, and prevents accidental or intentional data leaks. This helps organizations comply with data protection regulations and maintain the privacy of their customers' information.
TitanHQ SpamTitan is a next-generation robust anti-spam service that protects today’s businesses by blocking spam, spoofing, zero-day attacks, phishing, malware, and more from users' emails. SpamTitan uses the most intuitive AI-driven threat protection to keep users' networks safe and secure at all times.
TitanHQ SpamTitan Key Features:
TitanHQ SpamTitan has many valuable key features. Some of its most useful features include:
Reviews from Real Users
“The solution saves employees' time. Many of our faculty are physicians who don't have much time to check their emails, especially if they need to scroll through and delete spam mail, which can hide important messages. A cleaner inbox is easier to use and saves time, probably an hour a week per user. That might not sound like much, but we had physicians with inboxes so full of spam they stopped checking their emails, which is no longer the case. Our catch rate is up significantly, and our false positives have dropped considerably, saving the end user time.” - A PeerSpot user who is a DevOps Director at the University of Wisconsin Hospital and Clinics
“I can't tell you the number of times that their web interface has saved me. I had server issues but I still needed to be able to look at what emails I would have received if my email server had been working correctly. SpamTitan has a reporting functionality that showed me what emails would have been sent. I could actually see the content of those emails. For me, several times, that has been a real lifesaver.” - Walter H., An Enterprise Architect at Unified System Solutions, Ltd.
“Its algorithms are doing a very good job in terms of the false positive rate. We have some regular mail that gets caught and some spam mail that gets through, but they're just balancing the line between spam and regular mail. We do catch a lot of spam, the amount of spam on an average day ranges from 65-85%. The Link Lock also reduces the risk when clicking on a link in an email, it removes a lot of concern about harmful links.” - A PeerSpot user who is a Cloud & Infrastructure consultant at a tech services company.
We monitor all Office 365 Protection reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
