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Mimecast Email Security with Targeted Threat Protection vs TitanHQ SpamTitan comparison

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Featured Review
Find out what your peers are saying about Mimecast Email Security with Targeted Threat Protection vs. TitanHQ SpamTitan and other solutions. Updated: January 2022.
563,327 professionals have used our research since 2012.
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The malicious URL scanning, as well as the anti-malware features, have been really useful for us in our environment.""It does a great job of preventing spam, malware, and ransomware. I can only go by what people have told me and what I've seen, but I have not seen spam in a year and a half to two years in my own company mailbox. And there are not a lot of catches where it's catching something that should have gotten through, either.""Cisco Secure Email Cloud Gateway has allowed our users to be able to concentrate on the emails that they do receive. Previously, our users had to deal with nine million additional emails across the organization, which is nearly 1,000 emails per user to have to deal with a month. That's a massive amount for our staff to deal with and probably several hours of their time. We have a lot of clinical staff, being a hospital. We want to make our staff as productive as possible. By removing a lot of that spam and phishing type emails, this allows them to do their job.""It is doing its work. It is doing what it was actually designed to do. It has ensured we don't have business email compromises, and it has also ensured that our brand Galaxy is unique all year round.""I love the Advanced Malware Protection feature. It works very well... The appliance has more security such as SDF, DKIM, DMARC, and encryption.""The filtering is definitely better at catching both spam and malicious messages, and there's a lot of extremely granular ability for setting up rules. You can do it the way you want to. The Microsoft solution tends to be pretty limited in how it allows some of that to be done.""There is a huge return compared to if we didn't have a gateway appliance, as far as blocking malicious emails.""The most valuable features are Advanced Malware Protection, URL filtering, and of course Reputation Filtering."

More Cisco Secure Email Pros →

"It does a good job for us, and its admin console is easy to use.""The piece that is most valuable from the Mimecast standpoint will be the sandboxing feature.""The product is good. To date, we have not faced any challenges.""It's really quite user-friendly. In terms of technical superiority and the product itself, there are no complaints. It is really cutting edge.""The initial setup is very straightforward.""It's good, it keeps the spam out.""Mimecast certainly helped my customers reduce phishing emails.""Its administration console is very easy to use. The administration console is absolutely important because you interact with the platform through it."

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"I have found the feature that creates seamless categorization of emails valuable. This is most likely done by having a large database to compare and to identify what are the domains that are currently spammers.""The solution is not hard to manage."

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Cons
"The area of license renewal should be improved. We normally renew our license every year. There is a feature called smart licensing, and I switched from the legacy mode to the smart licensing mode because of what I thought smart licensing does. I thought it would make licensing renewal seamless and very swift, but ever since I've switched to smart licensing, each time I want to renew my license, it is a whole lot of headache. The process is not smooth, and I had to keep calling Cisco TAC to see how the issue can be resolved. At one point, I wanted to revert back to the legacy mode, but I can't revert. Once you switch from the legacy mode to the smart licensing mode, you can't revert. They should improve on the visibility of the smart licensing mode so that it can indeed be smart and easier to use for the license renewal every year. That is one challenge.""I use the search all the time. Sometimes, it is hard to search for things and things are hard to find. People come to me all the time, saying, "This email didn't get through." Then, I go searching and don't find it on the first search. You have to think about alternative searches. I don't know if there is an easier way that they could help to find things. I don't know how they could simplify it, because now everybody else is using the cloud and everything is coming from Office 365, or whatever. It is just not the same environment from years ago where everybody had their own server and you could search easier.""The configuration UI should be made more intuitive. Currently, it takes a while to understand how to do the basic configurations.""We have Microsoft and we have the E5 licenses, they have more EDR responses on certain emails. That's something that Cisco ESA on the cloud doesn't have. They don't do anything about MITRE attacks. They only detect if there is a malicious email or a threat and they remove it.""They can do it better with web links, with the URLs. They have a technology called Outbreak but it doesn't work as well as we would like.""I would like more functionality and how to use it for Level 2 type staff. The biggest issue is it needs to be easier to use and navigate.""The reporting functionality needs to be improved.""The UI is definitely one area of improvement because it doesn't match other interfaces and the navigation can be a little clunky."

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"The filtering needs more flexibility.""Their support should be improved. They are notorious for sending you to knowledge-based articles rather than actually talking to you, but that is, unfortunately, kind of becoming a trend with everything. In terms of features, I haven't had any complaints. However, I don't like the fact they moved to a paid training subscription model. They used to have a lot of free webinars for training, but they have started to charge for them in the past year.""We have subscribed to an archival service, and yet, when we have to get our data out, we have to pay a fee to get our own data. They charge an extraction fee.""Its pricing can be improved. It is a bit expensive.""As a user, the user interface of the management console could be upgraded, for example.""From an administrative point of view, Mimecast is a little bit cumbersome and difficult. It's not something that the end-user can easily find navigate themselves.""The detection rates are an area for improvement.""The price could be better, it should be reduced."

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"The inter mailbox email flow needs improvement. If you are in the same domain, it does not have the capability to transfer one email to the same domain through SpamTitan. They need an API for Office 365 which is currently being developed""The solution is very slow, it crashes and we have difficulties getting emails."

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Pricing and Cost Advice
  • "You're going to get what you pay for. If you're not willing to pay the price of Cisco, you're not going to get a product that's as good as Cisco. I don't think Cisco is overpriced, because for the last two years I've been comparing it to Microsoft and Cisco has been cheaper and given us more features."
  • "In my previous organization, avoiding four instances of CryptoLocker within an estimated six month period is approximately $600,000 in lost time and effort. Our five year cost was about a million dollars, and the four outages that we had equated to 65 percent of that five year cost."
  • "The licensing was all transferred."
  • "Compared to Cisco's on-prem service, the cost is the same, but you don't have to pay for the hardware and you don't have to maintain the system, as far as upgrades and hardware failures are concerned. It is cheaper to operate on their cloud service than it is to operate with their on-prem service."
  • "Cisco Secure Email and the support are priced well. It's not cheap, but there are other solutions that offer less and cost so much. For example, Microsoft is more expensive than Cisco."
  • "There are additional fees for adding features."
  • "At times, we feel the pricing is a bit too high, but then, there is also room for discounts. We enjoy a lot of discounts, and that is why we are still with them. There are no costs in addition to the standard licensing fees."
  • More Cisco Secure Email Pricing and Cost Advice →

  • "It's an expensive solution."
  • "The licensing costs are per-user for the product that you get with them."
  • "It is a bit expensive."
  • More Mimecast Email Security with Targeted Threat Protection Pricing and Cost Advice →

  • "The price of this solution is low. When you do purchase everything is included in the licensing cost."
  • "We are on a per-user or per-mailbox monthly subscription. We are happy with the price of the solution. When comparing it to other solutions it is much cheaper."
  • More TitanHQ SpamTitan Pricing and Cost Advice →

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    Questions from the Community
    Top Answer: 
    The added value of it is that every migration to a new version is initiated by the Cisco version itself, so that is a… more »
    Top Answer: 
    We have Microsoft and we have the E5 licenses, they have more EDR responses on certain emails. That's something that… more »
    Top Answer: 
    It does a good job for us, and its admin console is easy to use.
    Top Answer: 
    Their support should be improved. They are notorious for sending you to knowledge-based articles rather than actually… more »
    Top Answer: 
    It is our spam filter, phishing filter, and executive impersonation filter. We have its latest version.
    Top Answer: 
    The solution is not hard to manage.
    Top Answer: 
    The price of this solution is low. When you do purchase everything is included in the licensing cost.
    Top Answer: 
    The solution is very slow, it crashes and we have difficulties getting emails. In an upcoming release, I would like to… more »
    Comparisons
    Also Known As
    Cisco Email Security, IronPort, Cisco Email Security, ESA, Email Security Appliances
    Learn More
    Overview

    Customers of all sizes face the same daunting challenge: email is simultaneously the most important business communication tool and the leading attack vector for security breaches. Cisco Email Security enables users to communicate securely and helps organizations combat Business Email Compromise (BEC), ransomware, advanced malware, phishing, spam, and data loss with a multilayered approach to security.

    Mimecast’s Advanced Email Security with Targeted Threat Protection uses multiple, sophisticated, detection engines and a diverse set of threat intelligence sources to protect email from spam, malware, phishing, and targeted attacks delivered as a 100% cloud-based service.

    SpamTitan blocks spam, viruses, malware and other email threats by over 99.9%. We provide sophisticated email security for your business without making it complicated.

    Offer
    Learn more about Cisco Secure Email
    Learn more about Mimecast Email Security with Targeted Threat Protection
    Learn more about TitanHQ SpamTitan
    Sample Customers
    SUNY Old Westbury, CoxHealth, City of Fullerton, Indra
    Azizi Developments, Affinity Credit Union, Aftercare, Al Abbar Group
    De Montfort University, Scope Services, Park County School District, NRC, Quality Smith, Toyota, CarTrawler, Videotron
    Top Industries
    REVIEWERS
    Energy/Utilities Company19%
    Retailer14%
    Manufacturing Company10%
    Financial Services Firm10%
    VISITORS READING REVIEWS
    Comms Service Provider28%
    Computer Software Company23%
    Government6%
    Financial Services Firm5%
    VISITORS READING REVIEWS
    Computer Software Company30%
    Comms Service Provider17%
    Government5%
    Financial Services Firm4%
    VISITORS READING REVIEWS
    Comms Service Provider23%
    Computer Software Company23%
    Manufacturing Company7%
    Government6%
    Company Size
    REVIEWERS
    Small Business34%
    Midsize Enterprise24%
    Large Enterprise41%
    VISITORS READING REVIEWS
    Small Business8%
    Midsize Enterprise23%
    Large Enterprise69%
    REVIEWERS
    Small Business56%
    Large Enterprise44%
    No Data Available
    Find out what your peers are saying about Mimecast Email Security with Targeted Threat Protection vs. TitanHQ SpamTitan and other solutions. Updated: January 2022.
    563,327 professionals have used our research since 2012.

    Mimecast Email Security with Targeted Threat Protection is ranked 6th in Email Security with 8 reviews while TitanHQ SpamTitan is ranked 22nd in Email Security with 2 reviews. Mimecast Email Security with Targeted Threat Protection is rated 8.4, while TitanHQ SpamTitan is rated 7.6. The top reviewer of Mimecast Email Security with Targeted Threat Protection writes "Protects your organization from all types of threats". On the other hand, the top reviewer of TitanHQ SpamTitan writes "Seamless email categorization, powerful antivirus scan engines, and reliable". Mimecast Email Security with Targeted Threat Protection is most compared with Microsoft Defender for Office 365, Fortinet FortiMail, Clearswift SECURE Email Gateway, IRONSCALES and Microsoft Exchange Online Protection, whereas TitanHQ SpamTitan is most compared with Barracuda Essentials, Microsoft Exchange Online Protection, Microsoft Defender for Office 365 and Proofpoint Email Protection. See our Mimecast Email Security with Targeted Threat Protection vs. TitanHQ SpamTitan report.

    See our list of best Email Security vendors.

    We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.