We performed a comparison between Microsoft System Center and New Relic based on real PeerSpot user reviews.
Find out in this report how the two Cloud Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The features that I have found most valuable are the ease of configuration and the easy discovery of the environment."
"The solution is easily available. That's its most valuable aspect."
"The most valuable feature of Microsoft System Center is its GUI (graphical user interface)."
"The product's initial setup phase was easy."
"The deployment and asset management features are the most valuable. These are the product's main features."
"It can generate KPIs and management reports with monthly presentations on activities and updating the environment (success and failure)."
"System Center helps to create the basis for ITIL alignment."
"Managment Packs for Microsoft-specific products, help us implement the best practices for each product."
"As New Relic is already integrated with Drupal, we can get our projects done with best practice and with the best value that we believe in."
"It offers helpful user metrics so we can learn more about the user experience."
"It has a simple initial setup."
"We appreciate the way that this solution allows us to monitor the ongoing status of the UI at any given time."
"The synthetics, alerts, and native inbuilt capabilities for monitoring the cloud with the New Relic agents have been helpful."
"The initial setup is straightforward. It is easy to track and easy to follow."
"It has the ability to monitor random URLs not tied to the one pinger per application (though it costs extra)."
"Working with the solution is very easy. It's user-friendly."
"We have some bugs but it's stable. It doesn't break every day. It works. Like other applications, it has a lot of bugs but they're manageable."
"They should have some customized solutions or internal development, then maybe it could be easier to use different solutions or some self-developed solution."
"In Microsoft System Center, it is difficult to follow the steps to create dataflows at times."
"Less server consumption would help, as would better, more flexible reports."
"Implementation and integration in the case of multi-tenant environments needs improvement."
"Most of the documentation is online, however, there are some gaps there. The product documentation still refers back to the 2012 Server. We're pretty much in 2022. There's a ten-year gap there."
"The multi-tenancy support needs to be improved. We need to have the ability to manage several different environments from one central point of administration."
"The solution’s pricing could be improved."
"I would like to be able to invest less time in IT and ad hocs. We should be concentrating on other issues."
"We would like to receive more AWS-specific details from the New Relic Dashboard, like EC2 health."
"I would like the ability to set up certain dummy accounts and do the actual things that the customer is doing, without impacting the production environment."
"New Relic does enable frontend performance monitoring by default. However, when we are troubleshooting the issue, New Relic is not able to trace back to the service where the issue is. Other solutions, such as Dynatrace are better."
"Documentation is one of the biggest things that I have a problem with since its documentation is not clear sometimes."
"We would like a dashboard feature to be created for this product. This would allow us to monitor both the front and back-end of our UIs performance, and then report on it."
"The solution only supports the cloud platform and not on-premises."
"They need to improve the alerting and dashboarding as these are the key features in DevOps."
Microsoft System Center is ranked 29th in Cloud Monitoring Software with 17 reviews while New Relic is ranked 3rd in Cloud Monitoring Software with 152 reviews. Microsoft System Center is rated 7.8, while New Relic is rated 8.6. The top reviewer of Microsoft System Center writes "Good review of configurations, effective antivirus administration, and has weekly reports". On the other hand, the top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". Microsoft System Center is most compared with Oracle SOA Suite, whereas New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Prometheus. See our Microsoft System Center vs. New Relic report.
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