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Microsoft Intune vs Symantec Client Management Suite comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
377
Ranking in other categories
Configuration Management (1st), Remote Access (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
Symantec Client Management ...
Average Rating
8.0
Reviews Sentiment
7.4
Number of Reviews
3
Ranking in other categories
Client Desktop Management (3rd)
 

Mindshare comparison

While both are Systems Management solutions, they serve different purposes. Microsoft Intune is designed for Unified Endpoint Management (UEM) and holds a mindshare of 19.4%, down 30.4% compared to last year.
Symantec Client Management Suite, on the other hand, focuses on Client Desktop Management, holds 13.1% mindshare, down 21.4% since last year.
Unified Endpoint Management (UEM) Mindshare Distribution
ProductMindshare (%)
Microsoft Intune19.4%
Workspace ONE UEM9.6%
IBM MaaS3608.4%
Other62.6%
Unified Endpoint Management (UEM)
Client Desktop Management Mindshare Distribution
ProductMindshare (%)
Symantec Client Management Suite13.1%
ManageEngine Endpoint Central19.5%
KACE Systems Management Appliance (SMA)12.3%
Other55.099999999999994%
Client Desktop Management
 

Featured Reviews

HA
Senior Business Development Executive at Digitaltrack
Centralized device management has automated onboarding and improves remote security compliance
One thing I feel Microsoft Intune could improve is troubleshooting visibility. In many cases, when a policy or application deployment fails, the error messages are a bit generic. So, admins still spend time checking logs manually or testing on devices one by one. Compared to the simplicity of deployment, troubleshooting sometimes feels less mature. I also think reporting and real-time monitoring could be stronger. The dashboard gives useful information, but in large environments, many teams still depend on additional tools or scripts for deeper reporting and analytics. If I had to focus on one area first, I would probably choose troubleshooting and reporting. Deployment through Microsoft Intune is generally straightforward, but when something fails, identifying the exact root cause can still take more time than expected. Error messages are sometimes too generic, and admins often have to dig through logs, sync status, or multiple portals to understand what actually happened. I think user experience and policy management could also improve further. Microsoft Intune has become much better over the years, but sometimes the admin portal still feels fragmented because certain configurations open in different sections or redirect to older interfaces. For new admins, especially, it can take time to understand where everything is located. Another thing is policy conflict handling. In larger organizations, multiple device policies, compliance rules, and configuration profiles can overlap. When conflicts happen, the visibility is not always very clear, so admins spend time figuring out which policy actually won or caused the issue.
Sathish-Holla - PeerSpot reviewer
IT Consultant at a real estate/law firm with 51-200 employees
Knowledgeable support, easy client management, and straightforward agent installation
Symantec Client Management Suite is used for Microsoft Windows patches and inventory management. The solution can be deployed on-premise and on the cloud Yes it helped to update systems remotely  The most valuable feature of Symantec Client Management Suite is the ease of client management and…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I like the group policy management feature, which performs application monitoring and device enrollment."
"We have one MDM that works with Windows, iOS, and Android."
"Configuration profiles, remediation, scripts, and auto-pilot features are very good."
"The aspects I find most valuable are the managing the data and applications. I can also restrict the users to install any applications. I can also wipe the data if the phone was missplaced or stolen. These are the basics for me."
"The solution offers very good integration with broader enterprise systems and allows companies to capitalize on costs, especially if they are a Microsoft shop."
"Microsoft Intune is a cloud solution and we can manage everything, including Azure AD, Intune, and not only mobile hand devices, such as iOS or Android, but with the main focus on workstations, which is what makes the solution powerful."
"Microsoft Intune has improved endpoint visibility, simplified remote device management, and helped standardize security policies across both corporate and remote devices."
"We have not experienced any bugs or glitches with this solution."
"This is a very strong solution, and the most important thing for us is that it is very easy to use, as well as the availability of it in our support centers."
"The most valuable feature of Symantec Client Management Suite is the ease of client management and agent installation."
"We can track the incidents, we can track the changes, we can track the assets from cradle to grave and give some kind of accounting as they get older."
 

Cons

"There could be more wizard-driven policy development or creation. Some of the policies can get quite complex. If they have a wizard that assists the administrators in creating the policy, that will be a great job."
"I am not involved in the day-to-day with Intune, but we have gone with a different product for updating mobile device software. We do not integrate many of our mobile devices that are not Microsoft-based devices, such as Dell laptops, with Intune."
"Customer service used to be better. In the last couple of years, support has not been very good, even with Premier and Premium support. It's been very hit-or-miss."
"Regarding what I dislike about Microsoft Intune and its downsides, I would say that more Mac controls are needed because we have limited Mac and Linux control."
"It would be beneficial to have a more straightforward understanding of Intune's capabilities, presented in a simplified manner."
"The current Intune reporting functionality could benefit from some improvements."
"The interface is easy, but it is not user-friendly when evaluating the overall user experience of Microsoft Intune."
"There is room for improvement in Microsoft Intune regarding Linux and Mac compatibility because some limitations exist."
"Some parts are working okay, some of the other components aren't. Workflow isn't working properly."
"The technical support has been troubling for me. I would rate them a six out of ten."
"Some parts are working okay, some of the other components aren't. Workflow isn't working properly. Different people accepting changes and being able to close it has some issues. Putting hot fixes and installing it usually breaks the system."
"Symantec Client Management Suite can improve by adding more network devices."
"The technical support is in need of improvement."
 

Pricing and Cost Advice

"Every customer used to purchase licenses based on their needs."
"The tool is cheaper than our company's other MDM tools."
"As a partner, we always look for how we can generate more revenue from a consulting point of view, but I do not see any complaints from the customer side regarding pricing, so they are satisfied with it."
"Microsoft Intune costs about $7 per user per month, which is somewhat on the pricier end. That said, it's a reliable product, so it's fair."
"It comes as a bundle, so you do not really know what the prices are. Microsoft does not break it down to the user cost for us. It is just bundled with our E5 license."
"There are licenses required for this solution. We enable licenses on the devices we need to manage."
"The price of Intune is often included as part of a bundle with other Microsoft licenses, which makes it somewhat cheaper."
"Intune is moderately expensive. You can get the license bundled with Office 365 E3 or E5 licenses. The E5s are a bit expensive, but you get some cheaper solutions with Intune."
"The price of the solution is competitive."
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Top Industries

By visitors reading reviews
Financial Services Firm
10%
Manufacturing Company
9%
Computer Software Company
8%
Outsourcing Company
7%
Government
13%
University
11%
Outsourcing Company
8%
Hospitality Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business192
Midsize Enterprise62
Large Enterprise186
No data available
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes it easy to control security and manage the usage of mobile apps when you have a ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of the things I like about it: Pros: Protected productivity: Intune gives you th...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also access to both Microsoft’s user community as well as around-the-clock customer s...
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Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
Symantec Altiris Client Management Suite
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Alghanim Industries, Asia Pacific Telecom Co. Ltd, Barnabas Health, Berry Plastics Corporation, BNY Mellon, Borealis, British American Tobacco Italia S.p.A, Cabela's Inc., Carrington Holding Company, College of Science, Technology, and Applied Arts of Trinidad and Tobago (COSTAATT), Comparex, Cybercom Plenware Oy, DHL Hub Leipzig GmbH, Dickinson Dees LLP, Farmington Area Public Schools, Fazer Group, First Affiliated Hospital of Xiamen University, ForceTEC Co. Ltd., Frucor Beverages Ltd, Hadassah University Hospital, Hillsborough County Public Schools, Hutchison Whampoa (China) Commerce Limited, Indian River School District, Johnson County Community College, JW Marriott Hotel Seoul, Kier Group plc, Kwizda Holdings GmbH, Lake Health, Lansky Ganzger & Partner, Mobilezone, Molina Healthcare Inc., Nanyang Technological University, NASDAQ OMX Group Inc., Pepperdine University Graduate School of Education and Psychology, Pima Community College, Regional council of Franche-Comt_, Shanghai Pudong International Container Terminals Co. Ltd., Siemens Professional Education, Symantec Corporation (Endpoint Security 12.1), TIVIT, Travelport, University of Oxford
Find out what your peers are saying about Microsoft, ManageEngine, Omnissa and others in Unified Endpoint Management (UEM). Updated: July 2026.
908,834 professionals have used our research since 2012.