Try our new research platform with insights from 80,000+ expert users

Microsoft Dynamics 365 Business Central vs SAP HANA comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.9
Microsoft Dynamics 365 Business Central often achieves ROI in six months, with automation enhancing financial benefits, though experiences vary.
Sentiment score
6.1
SAP HANA offers time and cost savings, with notable ROI and customization benefits, though integration costs challenge some companies.
We do not feel we're getting value for the investment due to the additional resources needed for integration and maintenance.
Director of Infrastructure at a university with 5,001-10,000 employees
I have seen a return on investment with SAP HANA as it typically delivers measurable ROI, especially in finance and month-end close processes.
Finance Analyst at a tech vendor with 10,001+ employees
SAP HANA is a cost-saving solution that helps save money and serves as a time-saving solution that helps save time.
Senior Manager at PwC
 

Customer Service

Sentiment score
4.0
Microsoft Dynamics 365 Business Central: praised for responsiveness but some users report slow service, relying on local partners for support.
Sentiment score
6.1
SAP HANA offers high-quality 24/7 customer service, but experiences vary, with concerns over slow responses and complex issue handling.
The response time before getting someone who can provide a relevant answer is crucial.
Owner at Numex BV
The lack of senior technical consultants means Tier 1 support sometimes has limited experience, which could be better.
Regional Manager at a tech services company with 51-200 employees
Microsoft provides real-time support, which makes a big difference compared to SAP.
Automation Engineer
The community support is better than the official SAP support.
SAP Analytics Lead at Miracle Software Systems, Inc
While issues are resolved eventually, the first level of support is not as good as we would like.
Sup-basis consultant at a security firm with 51-200 employees
When we raise a ticket for AWS or Azure issues, we find their support is very proactive, while SAP's support is quite passive.
Senior SAP Basis Consultant at a consultancy with 10,001+ employees
 

Scalability Issues

Sentiment score
6.9
Microsoft Dynamics 365 Business Central is scalable for SMEs, with flexibility, though larger setups may require customization and integration.
Sentiment score
7.8
SAP HANA provides scalable enterprise-level solutions, allowing seamless vertical and horizontal expansion to efficiently handle substantial data volumes.
SAP HANA handles large data volumes efficiently, allowing for adding more modules or users without performance issues.
Finance Analyst at a tech vendor with 10,001+ employees
Our operations have grown from a hundred data operations a day to as many in a couple of seconds.
Director of Infrastructure at a university with 5,001-10,000 employees
It depends on what needs to change in the structure, as some entities cannot be changed and require a new implementation, while others can be modified.
IT Application Manager at TBTD
 

Stability Issues

Sentiment score
7.7
Microsoft Dynamics 365 Business Central is reliable with stable performance, though minor issues occur during updates or heavy data loads.
Sentiment score
7.8
SAP HANA is praised for its stability, reliability, and efficiency, with improvements seen in version 2.0 and initial configurations.
For the cloud, we have not faced any downtimes or stability issues.
Regional Manager at a tech services company with 51-200 employees
We recently faced customer data loss during the cluster handover or failover fallback.
Senior SAP Basis Consultant at a consultancy with 10,001+ employees
We have not had any problems in the last seven to eight years.
Sup-basis consultant at a security firm with 51-200 employees
Regarding stability, they are using legacy systems and have implemented SAP HANA.
SAP Analytics Lead at Miracle Software Systems, Inc
 

Room For Improvement

Enhancements needed in cost efficiency, integration, automation, user interface, customization, AI features, and technical documentation for improved flexibility.
SAP HANA needs improvements in interface, scalability, integration, and cost efficiency, with enhanced support, training, and mobile integration.
There's a gap in advanced features that other platforms like NetSuite handle better.
Regional Manager at a tech services company with 51-200 employees
A basic point of sale would help a great deal because there are certain requirements where Microsoft Dynamics 365 Business Central could fit in small retail operations, and it is quite expensive, so that addition would be beneficial.
Regional Sales Manager at a consultancy with 11-50 employees
There is a need for improvement in consolidation and multi-country master data management.
Owner at Numex BV
The main issue is the ecosystem, which lacks the widespread support that SQL enjoys.
Director of Infrastructure at a university with 5,001-10,000 employees
The setup process and deployment process for SAP HANA is complex.
Program manger at a consultancy with 10,001+ employees
Licensing costs with SAP HANA are very high.
SAP Analytics Lead at Miracle Software Systems, Inc
 

Setup Cost

Microsoft Dynamics 365 Business Central offers flexible, scalable ERP pricing, appealing to startups and enterprises, with moderate to high cost.
SAP HANA is costly due to licensing, setup, and hardware expenses, affecting affordability for smaller businesses despite robust capabilities.
However, it was very costly due to the numerous integrations we had.
Automation Engineer
The pricing for Dynamics 365 Business Central is reasonable.
Owner at Numex BV
It's a recurring subscription model, which is expensive compared to legacy systems with just a maintenance fee.
Director of Infrastructure at a university with 5,001-10,000 employees
SAP is not a cheap company, and its licenses are expensive.
Sup-basis consultant at a security firm with 51-200 employees
I would rate the price for SAP HANA as high.
Senior SAP Basis Consultant at a consultancy with 10,001+ employees
 

Valuable Features

Microsoft Dynamics 365 Business Central provides customizable, cloud-based management, benefiting SMEs with seamless integration, real-time insights, and enhanced workflows.
SAP HANA offers real-time processing, integration, scalability, and user-friendly interface, enhancing speed, reporting, and diverse business adaptability.
The value for money is very high as it fits the business well.
Owner at Numex BV
It provides localized compliance for every country, covering VAT compliances, taxing policies, and corporate taxes.
Regional Manager at a tech services company with 51-200 employees
Microsoft Dynamics 365 Business Central is scalable, as it was able to grow with increasing business demands.
Automation Engineer
This architecture allows for faster data processing and real-time analytics that were not possible with traditional databases.
Director of Infrastructure at a university with 5,001-10,000 employees
The concept enhances speed, allowing the database to serve and move data quickly.
Sup-basis consultant at a security firm with 51-200 employees
One of our dashboards using Excelsius was previously developed on normal BW on Oracle data, which took 10 minutes to open. After developing the same calculation views using those tables and replacing them with calculation views in Excelsius, the dashboard opened in seconds.
SAP Analytics Lead at Miracle Software Systems, Inc
 

Categories and Ranking

Microsoft Dynamics 365 Busi...
Average Rating
8.2
Reviews Sentiment
6.4
Number of Reviews
67
Ranking in other categories
ERP (6th), Activity Based Costing Software (1st)
SAP HANA
Average Rating
8.4
Reviews Sentiment
6.3
Number of Reviews
93
Ranking in other categories
Data Virtualization (2nd), Embedded Database (2nd), Relational Databases Tools (3rd), Database Management Systems (DBMS) (2nd)
 

Mindshare comparison

Microsoft Dynamics 365 Business Central and SAP HANA aren’t in the same category and serve different purposes. Microsoft Dynamics 365 Business Central is designed for ERP and holds a mindshare of 4.4%, down 6.3% compared to last year.
SAP HANA, on the other hand, focuses on Embedded Database, holds 9.2% mindshare, up 7.6% since last year.
ERP Market Share Distribution
ProductMarket Share (%)
Microsoft Dynamics 365 Business Central4.4%
SAP ERP11.6%
SAP S/4HANA6.4%
Other77.6%
ERP
Embedded Database Market Share Distribution
ProductMarket Share (%)
SAP HANA9.2%
SQLite23.4%
Firebird SQL17.8%
Other49.60000000000001%
Embedded Database
 

Featured Reviews

reviewer2746122 - PeerSpot reviewer
Automation Engineer
Integrations Help Bring Efficiency while Documentation Needs Improvement
When I started working with Microsoft Dynamics 365 Business Central, I was new and didn't know what ERP was or its purpose, but I was eager to learn more each day. The system can become overwhelmed because you cannot control the number of integrations, and our team struggled to manage the numerous integrations we had. More documentation is needed on how to use Microsoft Dynamics 365 Business Central and its capabilities. From a technical perspective, it was challenging because understanding the system requires familiarity with financial sectors. Microsoft Dynamics 365 Business Central could benefit from more AI integration. Learning the application was challenging as there was much to understand about accounts payable, receivable, accounting, and general ledger.
HP
SAP Analytics Lead at Miracle Software Systems, Inc
Performs well with high database and reporting performance
We face difficulties replicating the AC DOCA table, which is a huge table, from S/4HANA to SAP HANA BAS, Business Application Studio, or HANA Studio using SLT. For developing Power BI reports using the AC DOCA table, we are replicating full data daily. We want to implement delta load, and while we used OData service for one client, the delta OData service link is not properly updating delta records. Licensing costs with SAP HANA are very high. Due to high pricing, many clients are moving from BW on SAP HANA and S/4HANA to Azure SQL. I have worked with several clients who have moved all data flows to Azure and developed Power BI queries on top of Azure. Many clients are also using Google Cloud Platform (GCP). The certification costs are also very high, more than ₹1,40,000 INR. Previously, it was ₹30,000 to ₹40,000. I want to pursue three certifications but am unable to do so due to the cost.
report
Use our free recommendation engine to learn which ERP solutions are best for your needs.
881,082 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Manufacturing Company
13%
Computer Software Company
9%
Comms Service Provider
8%
University
7%
Manufacturing Company
14%
Financial Services Firm
10%
Comms Service Provider
8%
Computer Software Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business40
Midsize Enterprise12
Large Enterprise19
By reviewers
Company SizeCount
Small Business26
Midsize Enterprise12
Large Enterprise62
 

Questions from the Community

What do you like most about Microsoft Dynamics NAV?
The platform offers a robust and comprehensive cycle for supply chain and inventory management, with features like minimum and maximum settings, dynamic monitoring of inventory levels, and integrat...
What is your experience regarding pricing and costs for Microsoft Dynamics NAV?
I don't have specific information about the pricing of Microsoft Dynamics 365 Business Central. However, it was very costly due to the numerous integrations we had.
What needs improvement with Microsoft Dynamics NAV?
A point of sale solution is still lacking in the retail industry. A basic point of sale would help a great deal because there are certain requirements where Microsoft Dynamics 365 Business Central ...
What are the biggest benefits of using SAP HANA?
Based on my work with SAP HANA, the biggest benefit that it can bring to your business is total data management. This product is by SAP - a company that serves almost all needs a client may have co...
Is SAP HANA’s customer and technical support reliable?
We have been using SAP HANA for a fairly short period of time and have only taken advantage of their customer support. So far, we have not had issues that required specialized help from technical s...
Is SAP HANA difficult to set up and start using?
SAP HANA is fairly easy to set up, however, I do not think a complete beginner can do it. You certainly need some preparation - either you need to have experience with similar solutions, or with ot...
 

Also Known As

Dynamics NAV, MS Dynamics NAV
SAP High-Performance Analytic Appliance, HANA
 

Overview

 

Sample Customers

Harris Farm Markets, Mister Spex GmbH, Bounce Foods, Eurofin Services SA, Medica Medizintechnik, Associated Gaskets, Onduline, Sitka Surfboard Corporation, World Animal Protection
Unilever, NHS 24, adidas Group, CHIO Aachen, Hamburg Port Authority (HPA), Bangkok Airways Public Company Limited
Find out what your peers are saying about SAP, Oracle, Microsoft and others in ERP. Updated: December 2025.
881,082 professionals have used our research since 2012.