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Microsoft Dynamics 365 Business Central vs SAP HANA comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.2
Users of Microsoft Dynamics 365 Business Central see varying ROI; efficiency benefits reported, though timelines and outcomes differ.
Sentiment score
6.1
Companies have mixed experiences with SAP HANA, benefiting from efficiency but facing potential unforeseen costs and integration challenges.
We do not feel we're getting value for the investment due to the additional resources needed for integration and maintenance.
 

Customer Service

Sentiment score
4.1
Microsoft Dynamics 365 has good support, but slow responses and complex issue resolution remain areas needing improvement.
Sentiment score
6.0
SAP HANA support is generally positive but needs improvements in response times and issue prioritization, varying by user experience.
The response time before getting someone who can provide a relevant answer is crucial.
The lack of senior technical consultants means Tier 1 support sometimes has limited experience, which could be better.
The community support is better than the official SAP support.
While issues are resolved eventually, the first level of support is not as good as we would like.
When we raise a ticket for AWS or Azure issues, we find their support is very proactive, while SAP's support is quite passive.
 

Scalability Issues

Sentiment score
7.1
Microsoft Dynamics 365 Business Central is scalable for SMBs with customization, but scalability varies by version and deployment type.
Sentiment score
7.8
SAP HANA is praised for its scalable, adaptable infrastructure, efficiently managing large-scale deployments despite potential speed impacts.
Our operations have grown from a hundred data operations a day to as many in a couple of seconds.
There is enough scalability offered by SAP to meet our deployment needs.
The scalability rating is based on the ability to expand.
 

Stability Issues

Sentiment score
7.8
Microsoft Dynamics 365 Business Central offers high stability, consistent performance, and few issues, making it reliable for organizational needs.
Sentiment score
7.8
SAP HANA is highly stable and reliable, with ongoing updates improving performance and most users rating its stability highly.
For the cloud, we have not faced any downtimes or stability issues.
We recently faced customer data loss during the cluster handover or failover fallback.
We have not had any problems in the last seven to eight years.
Regarding stability, they are using legacy systems and have implemented SAP HANA.
 

Room For Improvement

Microsoft Dynamics 365 Business Central lacks in cost management, customization, security, reporting, automation, integration, and compatibility features.
SAP HANA is criticized for high cost, integration challenges, cumbersome interface, complex setup, and need for better customization.
There's a gap in advanced features that other platforms like NetSuite handle better.
There is a need for improvement in consolidation and multi-country master data management.
The main issue is the ecosystem, which lacks the widespread support that SQL enjoys.
The setup process and deployment process for SAP HANA is complex.
Licensing costs with SAP HANA are very high.
 

Setup Cost

Microsoft Dynamics 365 Business Central offers cost-effective, flexible subscription pricing, though implementation and partner support may incur additional costs.
SAP HANA is costly, especially on-premise, but cloud deployment offers a more affordable option for smaller businesses.
The pricing for Dynamics 365 Business Central is reasonable.
It's a recurring subscription model, which is expensive compared to legacy systems with just a maintenance fee.
SAP is not a cheap company, and its licenses are expensive.
I would rate the price for SAP HANA as high.
 

Valuable Features

Microsoft Dynamics 365 Business Central offers seamless integration, customization, and robust features, appealing to SMBs with real-time data and global compliance.
SAP HANA's in-memory computing offers fast data processing, seamless integration, robust security, and efficient analytics for enhanced database management.
The value for money is very high as it fits the business well.
It provides localized compliance for every country, covering VAT compliances, taxing policies, and corporate taxes.
This architecture allows for faster data processing and real-time analytics that were not possible with traditional databases.
The concept enhances speed, allowing the database to serve and move data quickly.
One of our dashboards using Excelsius was previously developed on normal BW on Oracle data, which took 10 minutes to open. After developing the same calculation views using those tables and replacing them with calculation views in Excelsius, the dashboard opened in seconds.
 

Categories and Ranking

Microsoft Dynamics 365 Busi...
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
65
Ranking in other categories
ERP (3rd), Activity Based Costing Software (1st)
SAP HANA
Average Rating
8.2
Reviews Sentiment
6.4
Number of Reviews
89
Ranking in other categories
Data Virtualization (2nd), Embedded Database (4th), Relational Databases Tools (3rd)
 

Mindshare comparison

Microsoft Dynamics 365 Business Central and SAP HANA aren’t in the same category and serve different purposes. Microsoft Dynamics 365 Business Central is designed for ERP and holds a mindshare of 6.7%, up 6.4% compared to last year.
SAP HANA, on the other hand, focuses on Embedded Database, holds 9.2% mindshare, down 11.4% since last year.
ERP
Embedded Database
 

Featured Reviews

StefaanVandesompele - PeerSpot reviewer
Provides end-to-end accounting and finance module at reasonable pricing
365 Business Central integrates with Office 365 to streamline the invoice approval process. This allows businesses to manage and approve invoices efficiently within a unified system. Our organization plans to transition to the Dynamics 365 environment, where various functions will be centralized. We will consolidate everything into one system instead of maintaining multiple databases for each country with local data. Dynamics 365 is fully integrated, which should address many of our challenges when we migrate to this new environment. We look forward to seeing how it performs in practice. The project is progressing well overall, though integrating it with other tools and ensuring Dynamics 365 operates smoothly can be challenging. Dynamics 365 is user-friendly and effective. However, a deeper understanding of its technical capabilities and architecture might be necessary to optimize its use fully. The software landscape is evolving, and achieving the best reporting and functionality with just a click can be complex. A clear vision of what you want to achieve with Dynamics 365 is essential. Proper preparation and configuration are crucial to achieving the desired outcomes. This principle applies not only to Dynamics 365 but to all software packages. Understanding the system's flexibility and adaptability based on your specific business needs is key to its successful implementation. Overall, I rate the solution an eight out of ten.
Dhiraj Jankar - PeerSpot reviewer
Users appreciate the mix of in-memory architecture and ease of backend management
The most valuable SAP HANA features are that, compared to Oracle, there is less administrative work and less complex work to handle, making it very straightforward. The tool itself takes care of the backend work. The main benefits SAP HANA provides to users include its architecture, which combines both column store and row store capabilities. Some places find the row feature important, whereas others find column store important. It allows some tables to be stored in a column base, others in a row base, and the In-Memory functionalities are mostly the highlight of SAP HANA, especially compared to disk-based memory users. This was the main reason SAP HANA was introduced initially.
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Manufacturing Company
11%
Retailer
7%
Financial Services Firm
6%
Manufacturing Company
14%
Computer Software Company
10%
Financial Services Firm
10%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Microsoft Dynamics NAV?
The platform offers a robust and comprehensive cycle for supply chain and inventory management, with features like minimum and maximum settings, dynamic monitoring of inventory levels, and integrat...
What is your experience regarding pricing and costs for Microsoft Dynamics NAV?
The pricing for Dynamics 365 Business Central is reasonable. The value for money is very high.
What needs improvement with Microsoft Dynamics NAV?
The advanced warehouse functionalities are not available and should be improved. The purchase requisition process is also lacking, and more advanced functionalities for intercompany consolidations ...
What are the biggest benefits of using SAP HANA?
Based on my work with SAP HANA, the biggest benefit that it can bring to your business is total data management. This product is by SAP - a company that serves almost all needs a client may have co...
Is SAP HANA’s customer and technical support reliable?
We have been using SAP HANA for a fairly short period of time and have only taken advantage of their customer support. So far, we have not had issues that required specialized help from technical s...
Is SAP HANA difficult to set up and start using?
SAP HANA is fairly easy to set up, however, I do not think a complete beginner can do it. You certainly need some preparation - either you need to have experience with similar solutions, or with ot...
 

Also Known As

Dynamics NAV, MS Dynamics NAV
SAP High-Performance Analytic Appliance, HANA
 

Overview

 

Sample Customers

Harris Farm Markets, Mister Spex GmbH, Bounce Foods, Eurofin Services SA, Medica Medizintechnik, Associated Gaskets, Onduline, Sitka Surfboard Corporation, World Animal Protection
Unilever, NHS 24, adidas Group, CHIO Aachen, Hamburg Port Authority (HPA), Bangkok Airways Public Company Limited
Find out what your peers are saying about SAP, Microsoft, Infor and others in ERP. Updated: June 2025.
860,592 professionals have used our research since 2012.