No more typing reviews! Try our Samantha, our new voice AI agent.

Microsoft Dynamics 365 Business Central vs SAP HANA comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.6
ROI starts after six months with automation improving efficiency and productivity, though not all achieve immediate returns.
Sentiment score
6.1
SAP HANA offers time and cost savings, with notable ROI and customization benefits, though integration costs challenge some companies.
Now, with Microsoft Dynamics 365 Business Central, students register for their own courses, and the system either permits or rejects their registrations based on whether they meet the prerequisites.
Examinations Manager at Northrise University
Automation makes it very easy for us, as that is a time-saving task for us.
VP Sales at Zelite Solution
We do not feel we're getting value for the investment due to the additional resources needed for integration and maintenance.
Director of Infrastructure at a university with 5,001-10,000 employees
I have seen a return on investment with SAP HANA as it typically delivers measurable ROI, especially in finance and month-end close processes.
Finance Analyst at a tech vendor with 10,001+ employees
SAP HANA is a cost-saving solution that helps save money and serves as a time-saving solution that helps save time.
Senior Manager at PwC
 

Customer Service

Sentiment score
4.2
Microsoft Dynamics 365 Business Central support is generally good, with effective local partners despite some regional inconsistency and complex issue difficulties.
Sentiment score
6.1
SAP HANA offers high-quality 24/7 customer service, but experiences vary, with concerns over slow responses and complex issue handling.
The response time before getting someone who can provide a relevant answer is crucial.
Owner at Numex BV
The lack of senior technical consultants means Tier 1 support sometimes has limited experience, which could be better.
Regional Manager at a tech services company with 51-200 employees
I would rate the customer support of Microsoft Dynamics 365 Business Central a perfect 10 out of 10.
Examinations Manager at Northrise University
The community support is better than the official SAP support.
SAP Analytics Lead at Miracle Software Systems, Inc
While issues are resolved eventually, the first level of support is not as good as we would like.
Sup-basis consultant at a security firm with 51-200 employees
When we raise a ticket for AWS or Azure issues, we find their support is very proactive, while SAP's support is quite passive.
Senior SAP Basis Consultant at a consultancy with 10,001+ employees
 

Scalability Issues

Sentiment score
6.8
Microsoft Dynamics 365 Business Central is scalable for SMEs, customizable, but may encounter performance issues beyond 200 users.
Sentiment score
7.8
SAP HANA provides scalable enterprise-level solutions, allowing seamless vertical and horizontal expansion to efficiently handle substantial data volumes.
Microsoft Dynamics 365 Business Central has proven to be scalable and has been able to grow with our needs.
Examinations Manager at Northrise University
SAP HANA handles large data volumes efficiently, allowing for adding more modules or users without performance issues.
Finance Analyst at a tech vendor with 10,001+ employees
Our operations have grown from a hundred data operations a day to as many in a couple of seconds.
Director of Infrastructure at a university with 5,001-10,000 employees
It depends on what needs to change in the structure, as some entities cannot be changed and require a new implementation, while others can be modified.
IT Application Manager at TBTD
 

Stability Issues

Sentiment score
7.7
Microsoft Dynamics 365 Business Central is highly stable and reliable, with improved performance and high user satisfaction over older versions.
Sentiment score
7.8
SAP HANA is praised for its stability, reliability, and efficiency, with improvements seen in version 2.0 and initial configurations.
For the cloud, we have not faced any downtimes or stability issues.
Regional Manager at a tech services company with 51-200 employees
In my experience, Microsoft Dynamics 365 Business Central has been very stable over the last two years.
Examinations Manager at Northrise University
We recently faced customer data loss during the cluster handover or failover fallback.
Senior SAP Basis Consultant at a consultancy with 10,001+ employees
We have not had any problems in the last seven to eight years.
Sup-basis consultant at a security firm with 51-200 employees
Regarding stability, they are using legacy systems and have implemented SAP HANA.
SAP Analytics Lead at Miracle Software Systems, Inc
 

Room For Improvement

Microsoft Dynamics 365 Business Central needs improvements in customization, integration, reporting, interface, cost, stability, and training resources.
SAP HANA needs improvements in interface, scalability, integration, and cost efficiency, with enhanced support, training, and mobile integration.
There's a gap in advanced features that other platforms like NetSuite handle better.
Regional Manager at a tech services company with 51-200 employees
A basic point of sale would help a great deal because there are certain requirements where Microsoft Dynamics 365 Business Central could fit in small retail operations, and it is quite expensive, so that addition would be beneficial.
Regional Sales Manager at a consultancy with 11-50 employees
The licensing is also very expensive, so if the prices could be revisited, especially for educational institutions, that would be really helpful.
Examinations Manager at Northrise University
The main issue is the ecosystem, which lacks the widespread support that SQL enjoys.
Director of Infrastructure at a university with 5,001-10,000 employees
The setup process and deployment process for SAP HANA is complex.
Program manger at a consultancy with 10,001+ employees
Licensing costs with SAP HANA are very high.
SAP Analytics Lead at Miracle Software Systems, Inc
 

Setup Cost

Microsoft Dynamics 365 Business Central's pricing is complex, with variable costs and added expenses for implementation and customization.
SAP HANA is costly due to licensing, setup, and hardware expenses, affecting affordability for smaller businesses despite robust capabilities.
However, it was very costly due to the numerous integrations we had.
Automation Engineer
The pricing and setup cost via partner for Microsoft Dynamics 365 Business Central are very attractive, as you get the best discounts and offers.
VP Sales at Zelite Solution
The pricing for Dynamics 365 Business Central is reasonable.
Owner at Numex BV
It's a recurring subscription model, which is expensive compared to legacy systems with just a maintenance fee.
Director of Infrastructure at a university with 5,001-10,000 employees
SAP is not a cheap company, and its licenses are expensive.
Sup-basis consultant at a security firm with 51-200 employees
I would rate the price for SAP HANA as high.
Senior SAP Basis Consultant at a consultancy with 10,001+ employees
 

Valuable Features

Microsoft Dynamics 365 Business Central offers seamless integration, customizable features, and scalable cloud support with strong CRM and workflow capabilities.
SAP HANA offers real-time processing, integration, scalability, and user-friendly interface, enhancing speed, reporting, and diverse business adaptability.
The value for money is very high as it fits the business well.
Owner at Numex BV
It provides localized compliance for every country, covering VAT compliances, taxing policies, and corporate taxes.
Regional Manager at a tech services company with 51-200 employees
The best features Microsoft Dynamics 365 Business Central offers include having everything integrated into one system.
Examinations Manager at Northrise University
This architecture allows for faster data processing and real-time analytics that were not possible with traditional databases.
Director of Infrastructure at a university with 5,001-10,000 employees
The concept enhances speed, allowing the database to serve and move data quickly.
Sup-basis consultant at a security firm with 51-200 employees
One of our dashboards using Excelsius was previously developed on normal BW on Oracle data, which took 10 minutes to open. After developing the same calculation views using those tables and replacing them with calculation views in Excelsius, the dashboard opened in seconds.
SAP Analytics Lead at Miracle Software Systems, Inc
 

Categories and Ranking

Microsoft Dynamics 365 Busi...
Average Rating
8.2
Reviews Sentiment
6.4
Number of Reviews
69
Ranking in other categories
ERP (5th), Activity Based Costing Software (2nd)
SAP HANA
Average Rating
8.4
Reviews Sentiment
6.3
Number of Reviews
93
Ranking in other categories
Data Virtualization (2nd), Embedded Database (1st), Relational Databases Tools (3rd), Database Management Systems (DBMS) (4th)
 

Mindshare comparison

Microsoft Dynamics 365 Business Central and SAP HANA aren’t in the same category and serve different purposes. Microsoft Dynamics 365 Business Central is designed for ERP and holds a mindshare of 3.0%, down 6.4% compared to last year.
SAP HANA, on the other hand, focuses on Embedded Database, holds 12.8% mindshare, up 9.1% since last year.
ERP Mindshare Distribution
ProductMindshare (%)
Microsoft Dynamics 365 Business Central3.0%
SAP ERP8.8%
SAP S/4HANA6.1%
Other82.1%
ERP
Embedded Database Mindshare Distribution
ProductMindshare (%)
SAP HANA12.8%
SQLite13.6%
Oracle Database In-Memory12.2%
Other61.400000000000006%
Embedded Database
 

Featured Reviews

Jacinta Chanda - PeerSpot reviewer
Examinations Manager at Northrise University
Integrated academic workflows have transformed how our institution manages courses and results
For Microsoft Dynamics 365 Business Central, every time we need to make an adjustment, we must make a payment, which is slightly expensive for us as an organization. There are certain modifications we'd like to make, and those come with a cost. The licensing is also very expensive, so if the prices could be revisited, especially for educational institutions, that would be really helpful. Otherwise, it has proven to be a very good tool for us as an organization. I chose a rating of nine for Microsoft Dynamics 365 Business Central because it has been very useful for us as an organization, but there are still a few improvements that need to be made. Sometimes we experience glitches when generating certain reports, and every time we need to make a modification, we have to pay for that. Thus, I will not give it a ten because there are a few areas needing improvement.
Bassem Mohammed - PeerSpot reviewer
IT Application Manager at TBTD
Integrated business processes have improved real-time analytics and financial performance
Whether I or my customers utilize SAP HANA's real-time analytics depends on the data needed to be displayed, and then choosing how to transfer the data to the analytic object, data source, or database to be displayed in the reports. It may be near real-time, real-time, or running batch every day. There are tools for integration between third-party systems, such as OData or APIs from SAP to get in or push data to other systems. Support for both structured and unstructured data helps organizations unify data sources depending on the needed data to be displayed. There are many ways to store it for report displays, but structured data will be better than unstructured data.
report
Use our free recommendation engine to learn which ERP solutions are best for your needs.
908,877 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Manufacturing Company
11%
Construction Company
10%
Comms Service Provider
7%
Outsourcing Company
7%
Manufacturing Company
14%
Financial Services Firm
11%
Comms Service Provider
9%
Construction Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business43
Midsize Enterprise12
Large Enterprise19
By reviewers
Company SizeCount
Small Business26
Midsize Enterprise12
Large Enterprise64
 

Questions from the Community

Is it advisable to purchase Dynamics CRM in addition to NAV 2016?
Short answer: depends on your sales needs. NAV 2016’s built-in CRM is very basic. It’s fine for simple contact management and basic sales tracking, but it lacks: Proper pipeline management Adva...
What is your experience regarding pricing and costs for Microsoft Dynamics NAV?
Microsoft Dynamics NAV pricing can vary significantly depending on the number of users, deployment model, customizations, and implementation scope. In my experience, the software license is only pa...
What needs improvement with Microsoft Dynamics NAV?
The only thing that could be improved is integration with WhatsApp, which I can see for Microsoft that it has to be available, and that becomes a challenge sometimes. Everything else is perfect.
What are the biggest benefits of using SAP HANA?
Based on my work with SAP HANA, the biggest benefit that it can bring to your business is total data management. This product is by SAP - a company that serves almost all needs a client may have co...
Is SAP HANA’s customer and technical support reliable?
We have been using SAP HANA for a fairly short period of time and have only taken advantage of their customer support. So far, we have not had issues that required specialized help from technical s...
Is SAP HANA difficult to set up and start using?
SAP HANA is fairly easy to set up, however, I do not think a complete beginner can do it. You certainly need some preparation - either you need to have experience with similar solutions, or with ot...
 

Also Known As

Dynamics NAV, MS Dynamics NAV
SAP High-Performance Analytic Appliance, HANA
 

Overview

 

Sample Customers

Harris Farm Markets, Mister Spex GmbH, Bounce Foods, Eurofin Services SA, Medica Medizintechnik, Associated Gaskets, Onduline, Sitka Surfboard Corporation, World Animal Protection
Unilever, NHS 24, adidas Group, CHIO Aachen, Hamburg Port Authority (HPA), Bangkok Airways Public Company Limited
Find out what your peers are saying about SAP, Oracle, Microsoft and others in ERP. Updated: July 2026.
908,877 professionals have used our research since 2012.