OpenText SiteScope vs Prometheus comparison

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Executive Summary

We performed a comparison between OpenText SiteScope and Prometheus based on real PeerSpot user reviews.

Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed OpenText SiteScope vs. Prometheus Report (Updated: March 2024).
765,386 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"VM monitoring is pretty good showing good visualizations of how VMs are operating within the context of all the VMs running on the same hypervisor.""The stability of the Micro Focus Voltage SiteScope is good.""Has a simple setup. It can be up and running within hours.""It has multiple monitors that can be deployed OOTB, which includes basic system monitors for CPU, Disk, Memory, NIC's, etc.""It's a very flexible product so you can run a script out of it, even straight out of the box.""The most valuable feature of SiteScope is its infrastructure monitoring.""Our experiences with Micro Focus SiteScope have been mostly positive as we can easily work with multiple monitors and different types of monitors pretty quickly. There are a lot of out-of-the-box solutions for us through Micro Focus SiteScope, so we don't have to do that much custom coding for the vast majority of requests that we get for monitoring. There are some limitations that we've run into and some problems every once in a while, but they've been relatively minor.""The tool has capabilities other than managing web-based applications, like URL Monitor and EPI Script. It is also easy to use the tool."

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"The dashboard is very valuable.""The solution helps us to scale our products and services, and it helps me by gathering those metrics.""The product has an easy-to-understand interface.""The most valuable feature of Prometheus is the ease of pulling the metrics.""Prometheus gives us high availability automatically.""Prometheus provides a flexible and adjustable querying and describing time, allowing for more responsive monitoring.""It is highly valuable as it serves as the foundation for our infrastructure monitoring tools.""The product’s scalability is valuable."

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Cons
"They have not kept up with browser security requirements or advances in GUIs, they switched to a corruptible database architecture instead of text config files.""SiteScope isn't productive if you want to monitor RAM or if you want to monitor some URL.""We have four or five data centers around North America where we have it deployed into a single or a two-server primary backup type of deployment. All those are made available under a single GUI provided by Micro Focus that allows you to put them all together. A room for improvement would be an appliance or a server that would manage all of our other servers so that I don't have to remember to log on to all different servers and data centers. I could manage them from a single location.""In terms of issues with Micro Focus SiteScope, some that we've run into were unintended, for example, extra executions of monitors and some false alerts when there were problems connecting to endpoints or there were issues with the application that sometimes resulted in false positives. We had a few issues with the way time zones were configured when the system time differed from the time indicated during the monitoring, but those were just little things that weren't too bad. As far as the limitations of Micro Focus SiteScope, the types of scripting files that can be executed are rather limited unless you go to some third-party plugins. These are the areas for improvement in the solution.""It should improve its integrations with various tools, especially service management tools.""They need to offer better technical support, which, right now, is not helpful or responsive.""We'd like a uniform interface for monitoring our system, since that's the purpose of SiteScope.""Sometimes in a huge environment, I think the documentation does not provide the required calculations so you can't know what the required set up should be. You need to test."

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"The setup could be made easier for new users because it requires a bit of advance knowledge or experience.""The DSL could be improved.""A slight alteration to the user interface should be made to increase efficiency and streamline the process. Currently, we are utilizing Prometheus to gather and compile metrics and then utilizing Grafana to display them in the form of a graph. However, I believe that Prometheus has the capability to handle both of these tasks on its own, with perhaps the addition of a supplementary plugin. By doing so, the need for utilizing two separate applications will be eliminated.""Its stability could be even better.""There is a need for a more comprehensive overview of exporters, especially when dealing with many of them.""The scalability must be improved.""There isn’t much clarity regarding the issues that happen at the server end. It is a push model and from the client’s point of view, it needs to look better and solve remote issues.""I would like to see improvement in the analysis tools and customization features."

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Pricing and Cost Advice
  • "Licensing is a little steep."
  • "Depending on your requirements, there are two licensing models available. A simple point model, or an endpoint model."
  • "SiteScope licensing can be node based-or monitor-based. I would recommend for node-based licensing."
  • "You have to pay for their "solution templates". Other tools do not charge you for knowledge-based monitoring bundles."
  • "When Micro Focus Voltage SiteScope has introduced approximately eight years ago and there was not very much competition making the price high. However, when comparing the price of Micro Focus Voltage SiteScope now to other tools, they should reduce the price. It is similar to a legacy tool at this point."
  • "It is expensive. I don't like its licensing. I don't like anything where you have to license it by individual licenses. I'm not a fan of that, but that's just me."
  • "The pricing or licensing cost for Micro Focus SiteScope is often bundled with other things, so the cost for each individual would be difficult to calculate. Pricing could be $2,000,000 a year. My company pays for technical support because it's part of the contract with Micro Focus SiteScope. You buy the licenses, but you're also paying for the support. With Nagios, it's much more bare-bones as far as paying for licenses and the software itself, and my company didn't have to use as much Nagios support yet in one or two years because there weren't too many problems using Nagios, and it's much more cost-effective, so that's one of the reasons why my company is migrating to Nagios from Micro Focus SiteScope."
  • "The product's pricing should be lower since there are many open-source products that can do the same job with better user interfaces. The tool's pricing is yearly and you need to pay for support."
  • More OpenText SiteScope Pricing and Cost Advice →

  • "The price of Prometheus is good, it is affordable because it is open source and there is no cost to it. You put it on your own server and the costs incurred completely depend on how you set it up."
  • "This is an open-source solution."
  • "The solution is not expensive."
  • "The solution is open source."
  • "The solution is free of cost."
  • "We use the solution's open-source version."
  • "The tool is open-sourced."
  • "We have the open-source version, so we don't pay for it."
  • More Prometheus Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The most valuable feature of SiteScope is its infrastructure monitoring.
    Top Answer:I would rate the pricing of SiteScope as a five out of ten in terms of costliness. It is not overly expensive, but there is room for improvement in terms of cost-effectiveness in some areas.
    Top Answer:In terms of improvement, OpenText SiteScop could become a better solution by adding more monitoring templates, like RedScope, to make it easier to track specific technologies. It should also improve… more »
    Top Answer:The most valuable features of Prometheus for metrics collection and monitoring are its stability, robustness, and rich set of features.
    Top Answer:I use Prometheus to monitor my infrastructure and applications by setting up targets for scraping metrics, writing queries in PromQL to analyze the data, and configuring alerts to notify me of any… more »
    Ranking
    Views
    1,891
    Comparisons
    913
    Reviews
    7
    Average Words per Review
    643
    Rating
    7.6
    Views
    6,014
    Comparisons
    5,334
    Reviews
    24
    Average Words per Review
    379
    Rating
    8.2
    Comparisons
    Also Known As
    Micro Focus SiteScope, HPE SiteScope, SiteScope
    Learn More
    Overview

    OpenText SiteScope is an agentless monitoring program that tracks the availability and performance of distributed IT infrastructures such as servers, network devices and services, applications and application components, virtualization software, operating systems, and other IT enterprise components.

    OpenText SiteScope is an autonomous hybrid IT monitoring system that can monitor more than 100 different types of IT components in real time, thanks to a lightweight and highly customizable remote access architecture.

    With OpenText SiteScope, IT teams can get the data they need to keep on top of problems and eliminate bottlenecks before they become major concerns.

    OpenText SiteScope can reduce total cost of ownership (TCO) by utilizing agentless technology, which eliminates the need to install and monitor agents on each box. Manual activities can be automated, and teams can save time and effort by using pre-packaged solution templates.

    OpenText SiteScope Features

    OpenText SiteScope has many valuable key features. Some of the most useful ones include:

    • Broad functionality built on expertise: OpenText SiteScope's architecture is scalable and supports a broad range of functions, including data collecting, alerting, event management, and reporting. Data is collected via remote access, which eliminates the need for agents to be deployed and maintained on monitored nodes. OpenText SiteScope connects to systems as a remote user via the central server, which supports JMX, SNMP, HTTP, SSH, NetBIOS, and WMI.
    • Monitors legacy and modern environments: OpenText SiteScope comes with more than 100 built-in monitors that track things like utilization, response time, use, and resource availability.

      • Cloud: You can monitor virtual servers and applications on Amazon Web Services (AWS). AWS-hosted applications can provide data to Amazon CloudWatch, which can be used for auto-scaling, reporting, and alerting.

      • Virtualization: OpenText SiteScope supports VMware, Microsoft, Citrix, and Oracle/Sun virtualization technologies. Monitor Docker clusters, nodes, containers, and workloads.
    • Flexibility with configuration: By adding or deleting specific monitors, you can adapt to dynamic changes in data center configuration.
    • Templates for solutions: The template database is based on best practices for monitoring complex application settings with the least amount of time and effort. The templates include built-in domain experience of specialized monitors, default metrics and thresholds, proactive testing, and best practices for a given application or monitoring component.
    • Notifications, alerts, and reports: Email, SNMP traps, HTTP post, and database alerts are all supported. Administrators receive alerts based on defined thresholds and schedules.
    • Flexibility in user management: Using LDAP or an internal management solution, define group-level permissions, construct user roles, and assign security groups depending on role. Extensive WS (Web Service)-based API that automates numerous management situations without the need for the SiteScope UI.
    • Integrations with SiteScope: OpenText SiteScope not only offers a number of benefits on its own, but it can also be linked with a number of OpenText and third-party solutions, giving teams the ability to properly integrate their IT operations center.

    Prometheus is a powerful open-source monitoring and alerting toolkit designed for cloud-native environments. 

    It collects metrics from various sources, including applications, services, and infrastructure components, providing real-time insights into system performance. 

    With its flexible data model and query language, Prometheus enables users to analyze and visualize metrics, facilitating troubleshooting and capacity planning. Its robust alerting system allows for proactive monitoring, notifying users of any anomalies or issues. 

    Prometheus also offers seamless integration with popular tools and frameworks, making it a versatile solution for monitoring and observability.

    Sample Customers
    Vodafone Ireland, Kuveyt Turk Participation Bank
    Information Not Available
    Top Industries
    REVIEWERS
    Computer Software Company31%
    Financial Services Firm23%
    Comms Service Provider15%
    Recruiting/Hr Firm8%
    VISITORS READING REVIEWS
    Financial Services Firm31%
    Manufacturing Company14%
    Computer Software Company10%
    Government5%
    REVIEWERS
    Financial Services Firm20%
    Retailer13%
    Computer Software Company13%
    Educational Organization7%
    VISITORS READING REVIEWS
    Financial Services Firm28%
    Computer Software Company16%
    Manufacturing Company7%
    Government5%
    Company Size
    REVIEWERS
    Small Business30%
    Midsize Enterprise7%
    Large Enterprise63%
    VISITORS READING REVIEWS
    Small Business25%
    Midsize Enterprise6%
    Large Enterprise69%
    REVIEWERS
    Small Business40%
    Midsize Enterprise27%
    Large Enterprise33%
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise11%
    Large Enterprise69%
    Buyer's Guide
    OpenText SiteScope vs. Prometheus
    March 2024
    Find out what your peers are saying about OpenText SiteScope vs. Prometheus and other solutions. Updated: March 2024.
    765,386 professionals have used our research since 2012.

    OpenText SiteScope is ranked 25th in Application Performance Monitoring (APM) and Observability with 24 reviews while Prometheus is ranked 11th in Application Performance Monitoring (APM) and Observability with 28 reviews. OpenText SiteScope is rated 7.6, while Prometheus is rated 8.2. The top reviewer of OpenText SiteScope writes "Doesn't require much custom coding and can run on different platforms, but the types of scripting files you can execute on it are limited". On the other hand, the top reviewer of Prometheus writes "A very flexible open box that can be used vastly to do anything you need". OpenText SiteScope is most compared with SCOM, Dynatrace, AppDynamics, BMC TrueSight Operations Management and Splunk Enterprise Security, whereas Prometheus is most compared with Azure Monitor, New Relic, Dynatrace and Sentry. See our OpenText SiteScope vs. Prometheus report.

    See our list of best Application Performance Monitoring (APM) and Observability vendors.

    We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.