Micro Focus Service Test [EOL] vs ZAPTEST comparison

Micro Focus Service Test [EOL]

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Executive Summary

We performed a comparison between Micro Focus Service Test [EOL] and ZAPTEST based on real PeerSpot user reviews.

Find out what your peers are saying about Tricentis, Worksoft, OpenText and others in Functional Testing Tools.

To learn more, read our detailed Functional Testing Tools Report (Updated: August 2026).

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Micro Focus Service Test [EOL]

Average Rating

7.6

Reviews Sentiment

1.0

Number of Reviews

Ranking in other categories

No ranking in other categories

ZAPTEST

Average Rating

8.4

Reviews Sentiment

7.6

Number of Reviews

Ranking in other categories

Functional Testing Tools (32nd), Test Automation Tools (26th)

Featured Reviews

it_user375834

VRM - Venue Results Manager at a sports company with 1,001-5,000 employees

It made it easy for the test team to monitor and measure test execution.

The most valuable features for us are Performance on execution Usage, once most of tasks are drag and drop, so you just need to drag the features during script preparation Integration with other ALM tools My team integrated test scripts from HP Service Test into HP QC ALM test management tool.…

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it_user362916

System engineer at a tech services company with 10,001+ employees

We can write our codes just after the functional docs are prepared, and we can straight away start testing the application in the system testing phase itself.

* Using this tool, we can automate test cases even before the deployment of an application. This can be done by scanning objects from UI mock-ups or screenshots. * One script multi-run technology reduces scripting effort and budget by which you can run one unique script to test multiple platforms. * We can write one code and run it in multiple browsers (Chrome, IE, Firefox anything) and operating systems (Android, Windows, anything). * PDF validation, average colour validation, etc. are better and stable. * We can literally automate anything (not necessarily web applications) using ZAPTEST as it works exactly as a human eye and doesn't dig into application codes. * Partial OCR and block recognization are game changers. * JIRA and ALM integration

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature is the graphical workflow."

"Service Test is user friendly and requires QTP developers a relatively minimal learning curve to catch up with any changes in features that may get introduced by newer versions."

"The data validation used to take a lot of time, and now through Service Test it is done within minutes."

"Service Test provides different opportunities in SOA testing, which helps us to provide better SOA solutions to clients."

"It has helped a lot in reducing the time that would be put in for a particular module."

"My team integrated test scripts from HP Service Test into HP QC ALM test management tool, which made it easy for the test team to monitor and measure test execution."

"Customer Service: This is where they truly shine! If we suggest a feature, a new version appears in days with that feature fully realized and working."

"The biggest thing this product has done for us is allow us to automate a feature that other commercial and open source tools couldn't do for us."

"On average, I get two cycles per week and that only requires the attention of two people; it saves us a lot of time and gets us to production quicker."

"Customer service is excellent."

"Our ROI is 100%."

"Customer service has been ZAPTEST's forte; very prompt and helpful."

"Using ZAPTEST, we can write our codes just after the functional docs are prepared, and we can straight away start testing the application in the system testing phase itself."

Cons

"Service Test technology is primarily meant to test applications without user interface therefore falling short of helping in the test of UI applications unlike QTP."

"They should come up with something like Fiddler to see the service status."

"When an entire script is ready in the tool and there is a modification of WSDL at the final point, you need to form the code from scratch and there will be a lot of objects in the tool that wouldn't work after the inclusion of the new WSDL, which requires significant manual effort to fix."

"Its pricing is a bit high when compared to other SOA testing tools."

"If the license server went down, all the HPST nodes would fail their automation tests, which would bring down the entire automated test infrastructure and people would think the current build was bad."

"We have used multiple data files types as inputs to our existing automation and this product is currently only supporting CSV."

"We cannot have more than one Object Repository for one test."

"I would say the test results features could be made more advanced with options like pie charts, graphs, etc. To be able to visualize the data would be helpful to us."

"The save function should be fixed so that I no longer have to add a space to a step and then follow it with a backspace to reenable the save icon."

"The documentation is not keeping up with the rapid development, and updates are very fast."

"A few objects on the .NET platform are not getting identified precisely among similar objects."

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Top Industries

By visitors reading reviews

No data available

Manufacturing Company

18%

Construction Company

13%

Outsourcing Company

12%

Healthcare Company

11%

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	2
Midsize Enterprise	1
Large Enterprise	4

By reviewers
Company Size	Count
Small Business	3
Midsize Enterprise	1
Large Enterprise	5

Comparisons

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Tricentis Tosca vs Micro Focus Service Test [EOL]

Compared 15% of the time

Sauce Labs vs Micro Focus Service Test [EOL]

Compared 14% of the time

TestingWhiz vs Micro Focus Service Test [EOL]

Compared 13% of the time

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OpenText Functional Testing vs ZAPTEST

Compared 12% of the time

SmartBear TestComplete vs ZAPTEST

Compared 10% of the time

Sauce Labs vs ZAPTEST

Compared 6% of the time

Selenium HQ vs ZAPTEST

Compared 6% of the time

Tricentis Tosca vs ZAPTEST

Compared 5% of the time

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Product Reports

Functional Testing Tools

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Also Known As

Service Test, HPE Service Test

No data available

Overview

Micro Focus Service Test is based on Virtual User Generator (VuGen) like Micro Focus LoadRunner software, which is code-centric and uses a technical interface that can be challenging for functional testing teams to utilize. It has also had instances of difficulty parsing some Web Services Description Languages (WSDLs) for complex services.

OpenText

ZAPTEST is an advanced automation tool providing robust solutions for streamlining business processes across multiple platforms. Designed for efficiency, it offers users streamlined automation capabilities tailored to their needs.

ZAPTEST supports both functional and performance automation, enhancing business operations through comprehensive testing capabilities. Its cross-platform versatility allows users to automate web, desktop, and mobile apps, facilitating seamless integration into existing workflows. Using ZAPTEST, teams can optimize testing cycles, minimize manual intervention, and ensure consistent output quality, boosting team productivity while maintaining flexibility and scalability.

What are ZAPTEST's most valuable features?

Cross-Platform Automation: Enables users to conduct thorough testing on web, desktop, and mobile applications.
Script-Less Testing: Simplifies the automation process by allowing non-programmers to create automated tests easily.
Real-Time Reporting: Provides instant feedback, enabling quicker decision-making and issue resolution.
Parallel Execution: Facilitates simultaneous test execution to save time and resources.
API Testing: Allows for the efficient verification and performance assessment of application programming interfaces.

What benefits or ROI should users expect?

Increased Efficiency: Automation leads to faster test cycles, saving time and resources.
Reduced Costs: By minimizing manual efforts, ZAPTEST lowers labor costs associated with testing.
Improved Accuracy: Consistent test execution reduces errors and improves software reliability.
Scalability: Easily adapts to changing business demands, supporting growth.

ZAPTEST seamlessly integrates into various industries, including finance, healthcare, and technology, adapting its functionality to meet industry-specific requirements. In finance, it enhances security and compliance testing; in healthcare, it ensures systems meet regulatory standards, while in technology, it supports fast-paced development and deployment cycles.

Sample Customers

John Lewis, SEED Infotech, Bajaj Allianz, TMNAS, Hexaware, Brewin Dolphin, A U.S. bank

AT&T, Ally Financial, Inc. Standard & Poors, Comcast, Boeing Employee Credit Union, Nordstroms, Bank of New Zealand, Aviva France, Delta Airlines, First National Bank of South Africa, Leukemia & Lymphoma Society, American Well, SuperValu, 24 Hour Fitness, Inc., Lexis Nexis, Cspire Wireless, GE Intelligent Systems, Accenture, Shelter Mutual Insurance, Agco

Functional Testing Tools