MetricStream vs RiskOptics ROAR Platform comparison

Why PeerSpot?

MetricStream and ZenGRC are both solutions in the GRC category. MetricStream is ranked #2 with an average rating of 6.7, while ZenGRC is ranked #38. MetricStream holds a 3.0% mindshare in G, compared to ZenGRC’s 0.9% mindshare. Additionally, 76% of MetricStream users are willing to recommend the solution, compared to 100% of ZenGRC users who would recommend it.

MetricStream

Read 12 MetricStream reviews

4,287 Views
3,687 Comparison Views

76% willing to recommend

RiskOptics ROAR Platform

Read 1 RiskOptics ROAR Platform review

1,290 Views
1,238 Comparison Views

100% willing to recommend

MetricStream

RiskOptics ROAR Platform

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between MetricStream and RiskOptics ROAR Platform based on real PeerSpot user reviews.

Find out what your peers are saying about RSA, MetricStream, Diligent and others in GRC.

To learn more, read our detailed GRC Report (Updated: September 2026).

Buyer's Guide

GRC

September 2026

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Helped 913,924 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

MetricStream

Ranking in Continuous Controls Monitoring

2nd

Ranking in GRC

2nd

Average Rating

7.0

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

IT Governance (2nd), IT Vendor Risk Management (4th)

RiskOptics ROAR Platform

Ranking in Continuous Controls Monitoring

15th

Ranking in GRC

38th

Average Rating

9.0

Reviews Sentiment

8.3

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of September 2026, in the GRC category, the mindshare of MetricStream is 3.0%, down from 4.8% compared to the previous year. The mindshare of RiskOptics ROAR Platform is 0.9%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

GRC Mindshare Distribution
Product	Mindshare (%)
MetricStream	3.0%
RiskOptics ROAR Platform	0.9%
Other	96.1%

GRC

Featured Reviews

Chaitanyap Chaitanyap

Senior GRC Analyst at a tech services company with 11-50 employees

Automated workflows have reduced manual follow-ups and improve third-party risk oversight

MetricStream's best features include its ease of use, compliance program, TPRM, audit management, and implementation effort. It effectively handles large data volumes and provides good workflow capabilities with decent reporting flexibility and a better user interface. MetricStream impacts the organization by reducing follow-ups through reminder settings during questionnaire assignments. It automatically sends reminders based on set reminders, fostering trust when configured with the organization's email domain. Metrics improvements like operational efficiency, centralized GRC management, enhanced risk visibility, streamlined compliance, reduced manual efforts, enhanced third-party risk monitoring, improved decision-making with real-time dashboards, and risk analytics follow from automated workflows and issue tracking.

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Ankita Sabale

Senior Associate - IT Governance and Compliance at Fulcrum Digital Inc

Acts as a software inventory of applications in an environment

I face some difficulty while upgrading any field in the application. Suppose I change an application's IT owner field, which is at the end of the application. After I save the change, it takes me to the top of the page, which is an issue for me. After you change and save the pre-filled specific information at the end of an application page, the application will again take you to the top of the page.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It has good features and good functionality, and our customers feel there is a lot of merit in that."

"MetricStream has impacted my organization positively as it helps implement the main QMS modules through this platform only: change control, deviation, and CAPA implementation, as I explained earlier."

"For our client, MetricStream made the audits incredibly efficient, and in real time, I could provide the status of the audit to stakeholders, indicating which controls had deviations, which control was pending, and who it was pending on."

"The interface is mobile-friendly and it is getting a good response from our customers."

"MetricStream's best features include its ease of use, compliance program, TPRM, audit management, and implementation effort, and it delivers strong ROI as an enterprise-wide GRC platform with value realized through automation, reduced compliance effort, improved visibility, and efficient auditing."

"Centralizing those processes has reduced errors and made audits faster while improving collaboration, as reviewers can log in at any point to see pending actions and who is responsible for them without the confusion of shared Excel sheets."

"MetricStream is something like an all-in-one solution where I do not need to write scripts or conduct audits."

"MetricStream positively impacts our organization significantly by saving costs and enhancing our risk and compliance maturity."

More MetricStream pros

"We can get all the information about all the applications in a single platform."

Cons

"I think we were a bit skeptical about pricing and setup costs, as it required a significant upfront investment, but it is ultimately worth it since we see positive results from the investment, despite having to extend our budget to accommodate it."

"We would like to have more dashboards and reports, such as geographical and trend reports in the next version. Also, an improvement in the mobile version would be helpful."

"The support part is terrible, rating about one out of ten."

"I would like to see out-of-the-box integration with more security, it would be helpful."

"MetricStream is a very costly application; we cannot save money."

"MetricStream's scalability is adaptable, though the biggest issue I have encountered with clients has been around upgrades that require re-implementing customizations to the out-of-box solutions after significant upgrades."

"MetricStream at that point did not have a template, and I had to build the entire SOX 404 IT general controls testing framework myself."

"MetricStream is stable, but it is not 100% stable. It is a good product, yet I experience more data losses and flow control issues as data volume increases."

More MetricStream cons

"After you change and save the pre-filled specific information at the end of an application page, the application will again take you to the top of the page."

Pricing and Cost Advice

"They are flexible in terms of customers' needs."

Information not available

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Top Industries

By visitors reading reviews

Financial Services Firm

12%

Outsourcing Company

11%

Healthcare Company

10%

Real Estate/Law Firm

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	2
Large Enterprise	7

No data available

Questions from the Community

What needs improvement with MetricStream?

I find MetricStream not user-friendly because while using it, it is very critical. It is not designed as a user-friendly app. We cannot understand the Indian English also. MetricStream needs to be ...

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What is your primary use case for MetricStream?

My main use case for MetricStream involves the change control module, deviation module, and investigation modules. In the pharmaceutical organization I work in, for any change in procedure, we can ...

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What advice do you have for others considering MetricStream?

My advice to others looking into using MetricStream is that it is not a user-friendly application. I would rate MetricStream a three out of ten because it was not troubleshooting the issue. Due to ...

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Compared 22% of the time

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Compared 19% of the time

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Compared 10% of the time

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Compared 8% of the time

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Compared 4% of the time

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Product Reports

Buyer's Guide

MetricStream

September 2026

Download MetricStream product report

Buyer's Guide

GRC

September 2026

Download RiskOptics ROAR Platform product report

Also Known As

No data available

ZenGRC

Overview

MetricStream is a cloud-based platform providing robust audit, compliance, and risk management tools. Users enjoy features like mobile interfaces and centralized risk libraries, though some report interface flow issues and technical support challenges.

MetricStream stands out for its audit, risk, and compliance capabilities, delivering customizable and standardized risk management across departments. Its comprehensive dashboards and reporting tools streamline compliance processes, reducing planning time and breaking down silos. Though described as a pricier option, it efficiently integrates risk elements and supports users with mobile interfaces and cloud availability. Areas for improvement include enhancing security integration, improving interface flow, and boosting support services, particularly from India.

What features does MetricStream offer?

Mobile-Friendly Interfaces: Provides easy access to risk and compliance tools on mobile devices.
Cloud Availability: Ensures scalability and data accessibility across regions.
Comprehensive Dashboards: Offers detailed insights for compliance and audit processes.
Centralized Risk Libraries: Facilitates standardized risk management across departments.
Robust Reporting Tools: Enhances governance with detailed reports and analytics.

What benefits can users find in MetricStream reviews?

Reduces Silos: Streamlines processes and improves communication across departments.
Saves Planning Time: Offers efficient audit process management and compliance adherence.
Efficient Integration: Combines risk elements effectively for comprehensive governance.

System integrators utilize MetricStream in audit and risk management, focusing on template preparation and UI testing. They assemble components like Lego pieces, but face challenges with larger solutions requiring developer participation for code alterations. Initial implementation is often delayed by India-based technical support, impacting operations. Enterprise and Operations Risk Management are commonly employed with MetricStream, highlighting its industry relevance.

MetricStream

RiskOptics ROAR Platform provides a comprehensive solution for risk and compliance management, ensuring seamless integration and efficient data handling in alignment with business goals.

Designed for organizations needing to integrate risk management into their strategic framework, RiskOptics ROAR Platform offers robust tools for tracking, analyzing, and mitigating risks in real-time. It supports effective resilience planning across industries by leveraging cutting-edge technology to analyze data efficiently, providing insights that enable informed decision-making and strategic adjustments in business processes.

What are the key features of RiskOptics ROAR Platform?

Real-Time Monitoring: Continuously evaluates risks, providing updates and alerts.
Comprehensive Analysis Tools: Facilitates in-depth data analysis for informed risk management.
Enhanced Integration: Easily integrates with existing tech stacks for seamless operations.
Customizable Dashboards: Offers tailored insights for organizational requirements.

What benefits and ROI should users expect?

Increased Visibility: Clear insights into risk exposure and management.
Improved Compliance: Ensures alignment with regulatory requirements.
Cost Efficiency: Streamlines operations, reducing overall risk management costs.
Data-Driven Decisions: Enables strategic business choices based on comprehensive data analysis.

RiskOptics ROAR Platform is implemented across different sectors, adapting its advanced risk assessment capabilities to industries such as finance and healthcare. Through tailored solutions for each sector, it addresses specific compliance and risk management challenges, enhancing operational resilience and strategic transparency. This adaptability makes it a versatile choice among industry leaders.

ZenGRC

Sample Customers

Federal Home Loan Bank of Chicago, ACCO Brands Corporation, AgFirst Farm Credit Bank, AIB International, Associated Banc-Corp, BAE Systems, Barclaycard, Dell Inc, DIRECTV, Energizer, Fresenius Kabi, Hasbro, Goodyear, HudsonCity Savings Bank, Infigen Energy, Kaydon, Leroy Merlin, Mountry Financial Corp., Nicholas Piramal, Pepco, Pfizer, Societe Generale, Whitney Bank

Walmart, Airbnb, Peak 10, State of Colorado, salesforce.com, GitHub, Alaska Airlines, Montgomery College

Find out what your peers are saying about RSA, MetricStream, Diligent and others in GRC. Updated: September 2026.

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