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Meraki MX vs Sophos Cyberoam UTM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 7, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.4
Meraki MX enhances ROI with simplified management, quick VPN setup, and long-term efficiency, despite high initial costs.
Sentiment score
7.6
Sophos Cyberoam UTM offers cost-effective management, reducing expenses and supporting efficient remote issue resolution for small to medium businesses.
 

Customer Service

Sentiment score
8.0
Meraki MX customer service is praised for efficiency, 24/7 availability, quick resolutions, and knowledgeable staff, with overall satisfaction.
Sentiment score
7.2
Sophos Cyberoam UTM's support is generally reliable, with responsive assistance, but experiences mixed feedback due to occasional delays.
When we raise a ticket with Meraki MX, they instantly become available to support us for configurations or troubleshooting.
They resolve issues timely once connected.
Technical support is effective and responsive.
 

Scalability Issues

Sentiment score
7.5
Meraki MX is scalable for SMBs, but major enterprises may require upgrades; it integrates well within Meraki products.
Sentiment score
7.6
Sophos Cyberoam UTM offers scalable solutions for medium-sized businesses, though some upgrades may require hardware changes.
When you have hundreds of thousands of people it is very difficult to scale in Meraki.
We have Juniper solutions, and I would say the Juniper solutions can scale better, however, this solution is still very scalable.
 

Stability Issues

Sentiment score
8.4
Meraki MX is stable with minor issues, quickly resolved; redundancy features enhance reliability in configured environments.
Sentiment score
8.6
Sophos Cyberoam UTM is highly stable with minimal issues, appreciated for reliability, and improved since Sophos acquisition.
 

Room For Improvement

Meraki MX needs better load balancing, integration, VPN capabilities, pricing, scalability, and advanced features for improved competitiveness.
Sophos Cyberoam UTM struggles with performance, outdated architecture, high costs, and demands better usability, support, and feature enhancements.
It should automatically remediate and find out the issue and then resolve it on its own without interrupting the work of the employees.
Data is the only path, so optimization is essential.
It would be beneficial if phone calls or SMS for two-factor authentication were available.
 

Setup Cost

Meraki MX offers cloud management value; despite high costs, ease of setup and low management justify competitive ownership expenses.
Sophos Cyberoam UTM pricing varies with flexibility, offering competitive yet potentially high costs, depending on enterprise size and needs.
I get it for $25,000, a device that can connect up to 75-100 users, whereas in Meraki MX, it goes to 75,000-80,000 per access point.
In terms of pricing, I would say it is not the cheapest, but it was comparable to the others.
It is neither expensive nor cheap.
The price is appropriate, but if you want the real truth, it's actually quite expensive.
 

Valuable Features

Meraki MX offers cloud-based management with advanced security, AutoVPN, SD-WAN, and intuitive controls for seamless multi-location connectivity.
Sophos Cyberoam UTM offers robust security with advanced features and user-friendly management, enhancing enterprise productivity and network efficiency.
Meraki MX is among those top solutions in their exceptional approach towards VPN-less, Zero Trust client access to office private networks.
Since cybersecurity is my main concern, this type of miscommunication relating to vulnerability blocking is crucial.
We understand that Cisco solutions are very reliable, and we really like the simple management.
It provides bandwidth management, category management of websites, blocking certain elements, IPS blocking, DDoS protection, and VPN management between sites and clients.
You've got automated reporting that you can set appropriate levels of reporting to management and to the operational team, so they are alerted to what's going on.
 

Categories and Ranking

Meraki MX
Ranking in Unified Threat Management (UTM)
3rd
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
65
Ranking in other categories
No ranking in other categories
Sophos Cyberoam UTM
Ranking in Unified Threat Management (UTM)
10th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
84
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the Unified Threat Management (UTM) category, the mindshare of Meraki MX is 13.3%, down from 16.7% compared to the previous year. The mindshare of Sophos Cyberoam UTM is 1.2%, down from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Unified Threat Management (UTM)
 

Featured Reviews

MURALI NIDAMANURI - PeerSpot reviewer
Experience improved network management with flexible and secure connections
I recommend that Meraki MX should improve to be a better solution for the next release by being more competent so that we can offer it as a primary solution among all other brands, although I don't have any specific feedback, while the competitors are also ahead of these solutions. Enhancing user experience is always required. Enhancing the seamless connectivity is crucial and user experience enhancement is needed daily, otherwise people find it outdated. New features should look and be dynamically connected, and users should not be bothered frequently when connectivity issues occur. It should automatically remediate and find out the issue and then resolve it on its own without interrupting the work of the employees.
Dipak M Gohil - PeerSpot reviewer
Centralized management enhances remote work with comprehensive security and efficient VPN
The VPN is the most usable feature and is advisable for us to work from home. It provides bandwidth management, category management of websites, blocking certain elements, IPS blocking, DDoS protection, and VPN management between sites and clients. It offers centralized management, which allows us to use everything from a central console.
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Educational Organization
16%
Manufacturing Company
6%
Comms Service Provider
6%
Computer Software Company
29%
Financial Services Firm
14%
Media Company
10%
Real Estate/Law Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Fortigate 60d vs. Meraki MX67 for a small company without a dedicated IT Department
We have Meraki Mx devices now, we are looking to replace them. But that is because the Meraki MX platform lacks SSL Inspection, Granular Firewall rules (Block only, no allow setting), client vpn re...
Which is better - Meraki MX or Cisco ASA Firewall?
Cisco Adaptive Security Appliance (ASA) software is the operating software for the Cisco ASA suite. It supports network security and firewall options. We researched both Meraki and ASA. We liked t...
What do you like most about Meraki MX?
I am happy with the technical support for the solution. I rate the technical support a ten out of ten.
What do you like most about Sophos Cyberoam UTM?
The solution works perfectly without any users.
What is your experience regarding pricing and costs for Sophos Cyberoam UTM?
The price is appropriate, but if you want the real truth, it's actually quite expensive. The annual software licensing is reasonably pricey, with probably about four years' license annual.
What needs improvement with Sophos Cyberoam UTM?
I face issues when connecting to the VPN since it requires an authenticator. It would be beneficial if phone calls or SMS for two-factor authentication were available. Furthermore, during emergency...
 

Also Known As

MX64, MX64W, MX84, MX100, MX400, MX600
No data available
 

Overview

 

Sample Customers

Hyatt, ONS
Gulf Corporation for Technology, Maridive & Oil Services, Fidelity Bank, Petra University, Capital FM Kenya, Safari Park Hotel and Casino, Mayfair Casino, Pacific International Lines, Mozambique Ministry of Education, University of Namibia, Royal Hospital for Neuro-disability, University of Hawai, New Delhi Municipal Council
Find out what your peers are saying about Meraki MX vs. Sophos Cyberoam UTM and other solutions. Updated: May 2025.
857,162 professionals have used our research since 2012.