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Matomo vs Segment comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Matomo
Ranking in Web Analytics
8th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
Segment
Ranking in Web Analytics
5th
Average Rating
8.2
Reviews Sentiment
5.7
Number of Reviews
7
Ranking in other categories
Data Governance (29th), Customer Data Platforms (CDP) (1st)
 

Mindshare comparison

As of May 2026, in the Web Analytics category, the mindshare of Matomo is 5.4%, down from 13.3% compared to the previous year. The mindshare of Segment is 3.5%, down from 3.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Web Analytics Mindshare Distribution
ProductMindshare (%)
Segment3.5%
Matomo5.4%
Other91.1%
Web Analytics
 

Featured Reviews

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reviewer2808258 - PeerSpot reviewer
Web and marketing automation specialist at a logistics company with 5,001-10,000 employees
Centralized customer data has powered predictive audiences and proactive marketing campaigns
The best features Segment offers are the audience building features. We've also launched predictive audiences, which is so far really promising for us and marketing has a lot of ideas for activating these types of audiences. We're going from using historical data to using current data to get more predictive with how we're activating. In my experience, the audience building tools compared to other solutions I've seen or used are really sophisticated. I've used other CRMs in the past for this, and I would say the type of data you're not getting as much of is what you do when you're activating or creating the audiences within the CDP. I think predictive audiences require a 360 view of the customer in order to create these types of AI audiences because they use a lot of different data points. How it's helping the team is by giving us more ways to reach our customers and being more proactive in the type of campaigns that marketing can launch. They have a lot of good ideas and some good things in the pipeline.
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892,943 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Construction Company
12%
Financial Services Firm
10%
Healthcare Company
10%
Computer Software Company
7%
Computer Software Company
9%
Financial Services Firm
8%
Comms Service Provider
7%
Outsourcing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise1
Large Enterprise3
 

Questions from the Community

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What is your experience regarding pricing and costs for Segment?
I wasn't involved in the negotiation about pricing, setup cost, and licensing, but in the new negotiation that we have coming up, I know that we're very happy with the pricing so far.
What needs improvement with Segment?
The first comment I am going to make is with regard to the user interface of Segment, which is very easy to use. This is a kudos to the design team behind that. One of the major features that helps...
What is your primary use case for Segment?
I mostly use Segment for our marketing plan to clarify our target audience. We were trying to run a program to reach out to a large number of audiences, and we had to use Segment to break down and ...
 

Comparisons

 

Also Known As

Piwik
Segment.io
 

Overview

 

Sample Customers

T-Mobile, Wikimedia, Forbes, Sharp, Oxfam
Nokia, rdio, Bonobos, LiveNation, Atlassian
Find out what your peers are saying about Amplitude, Snowflake Computing, Google and others in Web Analytics. Updated: April 2026.
892,943 professionals have used our research since 2012.