

OpenText Application Quality Management and MasterControl Quality Management System are competing products in the quality management software market. OpenText generally has the upper hand in terms of pricing and support but MasterControl is preferred for its robust features which many consider worth the price.
Features: OpenText has comprehensive quality assurance testing capabilities, integration with enterprise systems, and a focus on a broader application. MasterControl offers specialized features for regulatory compliance, excels in document management, and caters to compliance-intensive environments.
Ease of Deployment and Customer Service: MasterControl provides a cloud-based deployment model, enhancing accessibility, and is known for its helpful customer service. OpenText also features a cloud solution, though it is perceived as more complex and challenging to deploy.
Pricing and ROI: OpenText offers a cost-effective entry-point with a lower initial setup cost. MasterControl, while initially more expensive, is valued for delivering strong ROI in industries where regulatory compliance is critical.
| Product | Market Share (%) |
|---|---|
| OpenText Application Quality Management | 2.4% |
| MasterControl Quality Management System | 3.4% |
| Other | 94.2% |
| Company Size | Count |
|---|---|
| Small Business | 39 |
| Midsize Enterprise | 32 |
| Large Enterprise | 162 |
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OpenText Application Quality Management offers centralized data management, traceability, and integration capabilities. It aids in handling requirements, test planning, and defect tracking while supporting both manual and automated testing. Challenges exist in deployment and browser compatibility.
Known for its robust reporting and flexibility, OpenText Application Quality Management is tailored for large organizations requiring a comprehensive solution supporting lifecycle coverage and seamless tool integration. Users can consolidate testing processes, manage requirements, and centralize reporting across manual and automated testing. While some face issues with project tracking, outdated interfaces, and limited browser compatibility beyond Internet Explorer, it remains widely used for regression and performance testing. Integration with tools like JIRA and support for tools such as UFT and ALM PC underscore its utility.
What are the key features of OpenText Application Quality Management?In industries such as finance and healthcare, OpenText Application Quality Management is implemented to ensure rigorous testing standards. It supports test case creation and execution, defect tracking, and requirements management. Integration with JIRA and performance testing tools make it suitable for organizations needing synchronized testing environments.
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