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ManageEngine IT360 vs SCOM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ManageEngine IT360
Ranking in Network Monitoring Software
85th
Average Rating
8.4
Reviews Sentiment
7.5
Number of Reviews
5
Ranking in other categories
IT Asset Management (25th), IT Infrastructure Monitoring (69th)
SCOM
Ranking in Network Monitoring Software
25th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
83
Ranking in other categories
Event Monitoring (5th)
 

Mindshare comparison

As of August 2026, in the Network Monitoring Software category, the mindshare of ManageEngine IT360 is 0.5%, up from 0.1% compared to the previous year. The mindshare of SCOM is 1.4%, down from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
SCOM1.4%
ManageEngine IT3600.5%
Other98.1%
Network Monitoring Software
 

Featured Reviews

ZM
It manager at PTC (Public Telecomuncation Corporation)
Good monitoring and alerting capability, and it is easy to deploy
This solution is good for configuration management. The monitoring capability is easy to use and it can be done without any training. ManageEngine is easy to deploy. It is easy to identify and collect information from all of the nodes on the network. The alerting capability is good and it will send out emails.
AK
Assistant Manager at SMS group GmbH
Have integrated effective monitoring and seamless alerting with improved visualization capabilities
The most valuable feature of SCOM is its monitoring capability, and we have integrated SCOM with Grafana, which is a dashboarding tool. We have implemented and integrated this to create dashboarding of the SCOM monitoring system for the database, SQL, and the Linux servers we have configured in SCOM. We have created separate dashboarding for it, and the monitoring and creating rules and monitors in the management servers and management packs that SCOM provides are very useful for us. The alerting mechanism of SCOM has benefited our operations because we have modified the thresholds as per our internal requirements. We have configured threshold modifications for the CPU, memory, and especially for disk space. For routine disk space usage on the system, we have provided a separate threshold configuration.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The primary use case of this solution is to manage and to protect the web servers, the mail server, and the website in my company."
"All I know is that when it comes to managing the active directory, ManageEngine is something I consider to be the best."
"Customer Service: Absolutely fantastic."
"The technical support is good."
"I would suggest you use this product as it's easy for administration, and is based on distributed model support."
"The product helps users stay on top of gaining insight into the active directory, permissions and security sets, and user group policy changes."
"The monitoring capability is easy to use and it can be done without any training."
"It is easy to identify and collect information from all of the nodes on the network."
"The most valuable features in SCOM are Azure monitoring and integration with Azure Monitor for monitoring Azure-hosted servers from SCOM on-premises."
"This solution satisfies all of the requirements that we need for our Windows-based systems, so if you are using the Windows platform then this is an easy solution."
"On this solution, the things we monitor are fine and perhaps other users will want more, but for our purpose and what we use it for, it's enough."
"The most valuable feature of SCOM is the capability of using classes within your management pack development."
"The license is very cheap compared to other products, and with SCOM license you get a license for all system center products."
"The inbuilt management pack that Microsoft provides is really helpful. I know it's a mature product, and they keep upgrading the management pack."
"SCOM has helped us to monitor all the VMs in our environment, especially the Windows servers."
"The fact that I'm able to see all my devices and the status of them has been extremely useful."
 

Cons

"The GUI could be improved."
"We would like to have support for integration with ServiceDesk."
"The product could use more intelligence, automation and general availability of product information."
"This is because of the lack of available technical knowledge in terms of competence and maximizing the power of the product."
"The ManageEngine features could improve to show graphs of the traffic and network utility."
"ManageEngine needs to fix the downtime scheduler for SNMP monitored devices. Alarms are still generated for the devices placed into scheduled maintenance."
"SCOM needs to improve its usability."
"I had issues with SCOM 2007 and MOM 2005, regarding the view of alerts in the Console Operations."
"The dashboard is still not so great and, most of the time, a third-party tool is required for presentation."
"Overall, support is not great but it's not bad."
"I would like to see more standard libraries for the market solutions, out of the box, that you don't need to do a lot of work on."
"The management of the servers could be better."
"The configuration, especially for alerts, are somewhat lengthy."
"Very expensive now that you are forced to buy entire System Center suite, although comparable to other monitoring solutions that include basic APM."
 

Pricing and Cost Advice

Information not available
"It is more expensive than the competition."
"The pricing is good, and it's part of their system center suite."
"SCOM's pricing is average."
"We have an enterprise agreement that includes this product as part of it."
"The pricing and licensing are fair."
"Our licensing fees are approximately $30 per user, per month."
"We have an EA with Microsoft, and it comes as part of the EA."
"SCOM is very cheap because it's included in the license for the System Center suite, which is around $8,400 per CAL."
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Top Industries

By visitors reading reviews
Construction Company
31%
Comms Service Provider
15%
Manufacturing Company
6%
Government
5%
Financial Services Firm
14%
Government
9%
Manufacturing Company
7%
Computer Software Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise22
Large Enterprise54
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for SCOM?
I am not aware of the exact pricing as it is managed by my supervisor. As an academic institution, we receive substantial discounts.
What needs improvement with SCOM?
We believe that the dashboarding in SCOM needs to be improved or enhanced because it is not too expressive in reporting. We can work on deploying new ways of viewing things and modifying visualizat...
What is your primary use case for SCOM?
My usual use case for SCOM is as an administrator role where I create reports and provide system configuration for Linux and installation of the SCOM agent. I handle deploying and upgrading the age...
 

Comparisons

 

Also Known As

IT360
System Center Operations Manager, SCOM 2012
 

Overview

 

Sample Customers

Khimji Ramdas, RME Global, Bank of Namibia, DORMA, PMSI, National Commodities Exchange, EMA, Redstone, First Source
Dialog Telekom
Find out what your peers are saying about ManageEngine IT360 vs. SCOM and other solutions. Updated: August 2026.
909,701 professionals have used our research since 2012.