System Center Operations Manager and ManageEngine IT360 are competing IT management solutions. SCOM has the upper hand in integration and scalability, while IT360's feature-rich offerings make it a compelling choice.
Features: SCOM offers automated monitoring, integration with Microsoft environments, and seamless operation in Windows ecosystems. ManageEngine IT360 provides unified IT management, application monitoring, and network performance analysis.
Room for Improvement: SCOM could improve its deployment ease, adaptability to non-Microsoft environments, and reduce complexity in configuration. IT360 might enhance its pricing structure, provide better scalability, and improve its integration with non-native applications.
Ease of Deployment and Customer Service: SCOM's deployment is time-consuming but supported by Microsoft's strong network. In contrast, IT360 features a straightforward deployment process and a dedicated support team, enabling quicker setup.
Pricing and ROI: SCOM has higher initial setup costs driven by infrastructure and licensing needs, offering ROI through operational efficiencies. IT360, despite a higher price point, provides excellent long-term value with its advanced features, making it a worthwhile investment.
| Product | Market Share (%) |
|---|---|
| SCOM | 1.4% |
| ManageEngine IT360 | 0.4% |
| Other | 98.2% |
| Company Size | Count |
|---|---|
| Small Business | 16 |
| Midsize Enterprise | 22 |
| Large Enterprise | 54 |
With IT360 you will deliver services efficiently with maximum scalability. Service providers can now accurately manage the SLAs and release new services faster with features like Multi-tenancy, High Availability, Enterprise level systems and Datacenter monitoring, Remote site monitoring and Customer and site-specific dashboards.
SCOM (System Center Operations Manager) is a cross-platform data center monitoring and reporting tool that checks the status of various objects defined within the environment, such as server hardware, system services, etc. The solution allows data center administrators to deploy, configure, manage, and monitor the operations, services, devices and applications of multiple enterprise IT systems via a single pane of glass. It is suitable for businesses of all sizes.
SCOM Features
SCOM has many valuable key features. Some of the most useful ones include:
SCOM Benefits
There are several benefits to implementing SCOM. Some of the biggest advantages the solution offers include:
Reviews from Real Users
Below are some reviews and helpful feedback written by PeerSpot users currently using the SCOM solution.
A Manager at a financial services firm says, “The feature I like most about SCOM is that it is easy-to-use. I find it very user-friendly. I also like the knowledge base which it has. You can find the resolution to questions or issues directly within the SCOM itself. It will alert you with a recommendation of what you need to do at the same time. This sort of self-diagnosis or prompting is one of the great values you get from SCOM compared to other solutions.”
PeerSpot user Zahari Z., Information Technology Auditor at a financial services firm, mentions, “Availability monitoring is the feature I have found most valuable, as well as the capacity and ability to send notifications. There is a mechanism to set up a notification from the SCOM and whenever there is a drop in the availability the notification alerts not only for availability but for other issues as well. You can align thresholds according to the speed of your environment and you can have a threshold related notification, which is one of the useful features.”
Bill W., Sr. Systems Engineer at Arapahoe County Government, comments, “ I like some of their newer features, such as maintenance schedules, because SCOM records SLA and SLO time. When we patch, things are automatically put into maintenance mode so that the numbers for our systems being down, do not count against us.”
A Project Manager at a tech services company explains, “The feature I have found most valuable is the book feature. While we run the Sprint one we can add some setups for multiple sprints.”
A Systems Engineer at an educational organization states, “Because it's Windows-based, it actually reports quite well. It reports everything you can think of on the Windows server and allows you to monitor anything. It's excellent for those in the Windows world as it's very good at it.”
We monitor all Network Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
