"The patch management aspect of the solution is the most valuable part for us."
"All of Desktop Central's features are valuable, especially its simplicity."
"We can scale the product."
"The stability is great."
"ManageEngine Desktop Central's most valuable features are remote desktop control and image management. We can send things out from the desk here, it is a very good tool for us."
"The solution is time-saving and resource-saving."
"The most important feature we found to be useful in the COVID situation is the secure connection, which gives the IT support staff the ability to seamlessly connect with the users remotely and in a secure way."
"The stability is very good."
"It is a highly stable solution."
"The solution's technical support is top-notch. Whenever I have a question, they get back to me immediately, which is probably one of the best features of the solution's technical support."
"The most valuable feature of this solution is centralized management."
"The fetch repository is a good feature."
"The tool's most valuable feature is performance."
"ManageEngine Patch Manager Plus covers almost all my end devices, and I can easily look over my device's hardware status."
"You can create remote sessions for client systems."
"The most valuable features are patch management and mobile device management."
"Its licensing should be improved."
"The reporting analytics could improve in ManageEngine Desktop Central. However, there are some third-party add-ins or modules you can purchase to do reporting analytics."
"There are occasional glitches."
"The product's remote access manager needs improvement."
"It is compatible with the systems such as Windows and Mac but not with Linux systems."
"There are no dynamic changes on web pages and it's lacking visually."
"I would like to see them include the ability to find out the network usage but I believe that might be a feature of it already."
"Desktop Central has very good information, however, you can't customize the dashboards."
"The solution's initial setup is not straightforward, and we have to customize it with our relevant features."
"The cloud version should have option to add all the endpoints using the agent. Not only for Windows, but also the Linux version. There are some versions which are not compatible with SaaS Manager. So some customers do not want to use the latest version of Linux latest version of CentOS. Actually, CentOS is not available. But some are using and patch manager is compatible for some versions only, not older older versions. So there are some pros and cons that are referred to patch management."
"The user interface of ManageEngine Patch Manager Plus needs to be made more user-friendly, simplified, and less complicated."
"The solution should have a customer label where we can label those servers or include those servers for specific customers."
"The only area for improvement in ManageEngine Patch Manager Plus, which I noticed, is the reporting."
"The agent can be a bit more intelligent."
"The tool's support needs improvement."
"The solution's UI is an area that requires improvement."
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ManageEngine Endpoint Central is ranked 1st in Client Desktop Management with 59 reviews while ManageEngine Patch Manager Plus is ranked 7th in Patch Management with 12 reviews. ManageEngine Endpoint Central is rated 8.2, while ManageEngine Patch Manager Plus is rated 8.4. The top reviewer of ManageEngine Endpoint Central writes "An in-depth and intuitive product with good cross-platform capabilities, but they should have a more global support channel". On the other hand, the top reviewer of ManageEngine Patch Manager Plus writes "Good scalability and a responsive tech support team ". ManageEngine Endpoint Central is most compared with Microsoft Intune, Microsoft Configuration Manager, VMware Workspace ONE, Jamf Pro and SOTI MobiControl, whereas ManageEngine Patch Manager Plus is most compared with Microsoft Windows Server Update Services, BigFix, Microsoft Configuration Manager, GFI LanGuard and N-able N-central.
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