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Malwarebytes Teams vs Trend Micro Worry-Free Services Suites [EOL] comparison

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Executive SummaryUpdated on Feb 26, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Average Rating
8.6
Reviews Sentiment
6.7
Number of Reviews
122
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Endpoint Detection and Response (EDR) (5th), Extended Detection and Response (XDR) (3rd), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
Malwarebytes Teams
Average Rating
8.0
Reviews Sentiment
7.3
Number of Reviews
37
Ranking in other categories
Endpoint Protection Platform (EPP) (24th)
Trend Micro Worry-Free Serv...
Average Rating
8.4
Reviews Sentiment
6.5
Number of Reviews
12
Ranking in other categories
No ranking in other categories
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
reviewer2594097 - PeerSpot reviewer
Chief Executive Officer at a wholesaler/distributor with 11-50 employees
Exceptional malware protection with regular updates and behavior-based detection
There are no built-in backups or integrated backup options, which could be an opportunity. The free version is effective, however, the paid version is pricey compared to it. Other customers have mentioned issues with false positives. It lacks enterprise-level management and more enterprise functionality. CrowdStrike and SentinelOne are much more enterprise-grade solutions. Malwarebytes has limited integration with cybersecurity tools and lacks enterprise integrations because it is not an enterprise product.
Mohammed Zain - PeerSpot reviewer
Sr.Infrastructure & Security Administrator at Bakheet Co. For Machinery
Achieve effective email management while identifying areas for security upgrades
There are a couple of issues we have encountered while using Trend Micro Worry-Free Services Suites for the past four or five years. The first is the Business Email Compromise (BEC) issue. Even though we configured the business email compromise option, we still face this issue sometimes where people are getting emails directly with our email ID. We were not able to get a satisfactory answer from them regarding the BEC issue. The ransomware protection issue for the old servers or outdated servers and recovery of the data needs improvement in Trend Micro Worry-Free Services Suites. The ransomware protection issue for old servers and business email compromise also needs to be upgraded because even though it's configured, we still face this BEC issue. The response time of the support also needs improvement.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We switched because there were a lot of added features with Palo Alto that Check Point didn't have, and it was an upgrade for us."
"We can visualize and control the activities in the environment from anywhere."
"The most valuable feature is that you can select remote access of any machine for sandboxing."
"Traps is quite a stable product. Once it was properly deployed and configured, you have nothing to be worried about."
"The interface is easy to use and it is more up to date than our previous solution."
"Being a cloud solution it is very flexible in serving internal and external connections and a broad range of devices."
"One major outcome our organization achieved with Cortex XDR by Palo Alto Networks is that it is a good tool for analysis, remediation, and incident response, with no negative points in terms of budget and overall effectiveness."
"The integrations are out-of-the-box, as are the playbooks."
"The endpoint protection and response that allows us to restore a machine back to a pre-infected state are the most valuable features."
"The central management of devices from different sites is a very good feature; this has made them much easier to manage."
"The product provides notifications for suspicious events. We have several public access points. The product helps to prevent unauthorized entry. Its most valuable features are pre-installation procedures and a cloud console. The console's interface is simple and can be viewed easily to take action. It covers everything in terms of security threats."
"I would recommend Malwarebytes because it's quite secure and able to prevent ransomware."
"The installation process is very easy, especially since it is on the cloud."
"I commonly recommend Malwarebytes to people due to the fact that I find it quite reliable."
"It comprehensively finds and removes malicious software."
"Malwarebytes is a comprehensive solution for keeping endpoints safe and secure from intruders, viruses, malware and so on."
"The solution offers a comprehensive solution that includes antivirus, malware protection, ransomware protection, web filtering, and device control features. It provides networking capabilities, making it a robust solution for comprehensive security needs."
"We use the solution for endpoint protection, malware detection, and detecting unsafe web access."
"The solution's ability to operate without placing a heavy burden on our system resources is particularly commendable."
"The most important feature is behaviour detection."
"Trend Micro Worry-Free Services Suites has an inbuilt auto scan facility. It is very good at detection and response, and it includes a web filtering option."
"Trend Micro effectively detects and blocks NAS devices and identifies potential threats."
"The most valuable features of Trend Micro Worry-Free Services Suites that I found are the antivirus, anti-spamming, anti-malware services that customers are looking for and using, and they are satisfied with that."
"The most valuable feature of the solution is the ease of deployment."
 

Cons

"The tool needs to be improved in terms of integration and interface."
"Palo Alto Networks Cortex XDR does not detect malicious activity like in other anti-virus solutions like Trend Micro and Windows with Cisco."
"The solution could improve by providing better integration with their own products and others."
"The dashboard is the area that needs to improve so that we can have the ability to drill down without having to go elsewhere to verify results."
"Basically, they don't provide customer support tools just to investigate the logs."
"In the next release, I would like to see more UI improvements. Their UI is a bit basic. When we are speaking about Palo Alto Networks they are the big company, so they can improve the UI a little bit. The UI, the reports, the log system can all be improved."
"The product's pricing needs improvement. They could provide more discounts. Additionally, the dashboard and control panel could be enhanced."
"It takes time to scan the servers and devices."
"The EPP solution lacks the sophisticated artificial intelligence required for automating reports and letting you know about things in real-time. It stops a suspicious activity in real-time, but it doesn't let you know in real-time. You have to look at a report, and then you find out that something is wrong. You have to manually kick off a scan. With the Advanced EDR solutions, Malwarebytes has the ability to alert you in real-time, but they still don't do automatic remediation or quarantining of devices. That is something that you still have to do manually. So, the endpoint protection piece, which is just like their basic endpoint protection, lacks AI. For the advanced detection and response piece, there is an add-on that comes with it, but it still doesn't go far enough in terms of automatic remediation of viruses. It won't separate that virus from your network if something happens. You have to manually go there and do it."
"There is room for improvement in the way it is deployed, in terms of being able to distribute it. Right now we have to get our hands on a machine to deploy it. It would be nice if there was an easier system."
"I really hate the automatic rebuilding without even asking. It's just an annoyance that they should at least ask me, like a month before they bill me."
"Every once in a while, it gets clobbered by updates from other places. I don't think this should happen."
"Malwarebytes should improve its mobile compatibility."
"The online reporting needs to be improved. Currently, we have to look at it online, and if we want to download a report, it just downloads as an Excel file. It's just raw information. There needs to be some way to better display it when it's downloaded."
"Strictly in terms of cyber security, the release cycle should be quarterly, at most. It shouldn't be more frequent than that because, for one thing, keeping up with tech support is difficult."
"The reporting is not as flexible as you would find with other antivirus software."
"The EDR part of the product is an area of concern where improvements are required."
"The licensing aspect seems costly, and the license cost increases yearly, which is a concern for us."
"However, we are mostly facing issues related to pricing in Worry-Free; we often lose cases based on pricing, not on other factors."
"The log management feature needs to be improved, specifically, the ability to send logs from the console via API."
"The pricing of Trend Micro is a little bit higher compared to Sophos."
"Network vulnerability scanning could be improved."
"Trend Micro Worry-Free Sevices Suits' pricing remains a concern for our non-profit organization. Despite receiving some discounts, we find the pricing on the higher side."
"Trend Micro should improve its Worry-Free Services Suites, particularly the agent for Windows operating systems."
 

Pricing and Cost Advice

"The price was fine."
"Licensing for Palo Alto Networks Cortex XDR can be costly, especially when it comes to a hundred users. A license is required for each user, and the subscription must be renewed on a yearly basis."
"The tool's price is moderate."
"It has reasonable pricing for the use cases it provides to the company."
"When we first bought it, it was a bit expensive, but it was worth it. The licensing was straightforward."
"The pricing is a little high. It is per user per year."
"It is cost-effective compared to similar solutions. It fits for the small businesses through to the big businesses."
"Our customers have expressed that the price is high."
"Its licensing is annual. There are no additional costs beyond the standard licensing fee."
"I rate the tool's pricing a five out of ten."
"The licensing is per seat, with clients being a little less expensive than servers. If we need more licenses, we can accomplish that within a day. As Malwarebytes adds new features to their product, such as DNS filtering and a patching module, they want to charge us more even though we're a premium user, which isn't ideal."
"Its cost is around $60 a machine. The cost of the total solution for 250 people is about $8,500 a year. If we add EDR to it, it will bring that cost up to about $15,000. The cost for Carbon Black is about $25,000, which is $10,000 more, but you get all AI functions with it."
"Malwarebytes is a cost-effective product."
"The platform pricing is competitive with other antivirus products."
"Yearly, it is around $50 per client."
"The cost may be something in the ballpark of $20-25 a year per computer."
"The product is available at a very good price point."
"I rate the tool's pricing a five out of ten."
"We pay a yearly licensing fee for the solution, which is too expensive."
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Top Industries

By visitors reading reviews
Comms Service Provider
14%
Outsourcing Company
12%
Construction Company
10%
Manufacturing Company
10%
Comms Service Provider
12%
Financial Services Firm
12%
Construction Company
8%
Manufacturing Company
7%
Comms Service Provider
13%
Computer Software Company
9%
Financial Services Firm
8%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business50
Midsize Enterprise21
Large Enterprise57
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise8
Large Enterprise6
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise2
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What is your experience regarding pricing and costs for Malwarebytes?
I really hate the automatic rebilling without officially confirming it with me. It's an annoyance and they should at ...
What needs improvement with Malwarebytes?
It takes up too much space when it's trying to run in the background.
What is your primary use case for Malwarebytes?
My primary use case is that it's protecting me against malware.
What needs improvement with Trend Micro Worry-Free Sevices Suits?
There are a couple of issues we have encountered while using Trend Micro Worry-Free Services Suites for the past four...
What is your primary use case for Trend Micro Worry-Free Sevices Suits?
I am working with the Trend Micro One solution. I use Trend Micro Worry-Free Services Suites, which includes six comp...
What advice do you have for others considering Trend Micro Worry-Free Sevices Suits?
The tool is effective in terms of email security to stop phishing attacks. It's effective up to 90-95%. I rate Trend ...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
No data available
No data available
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Knutson Construction
Information Not Available
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