

M-Files and SS&C Blue Prism focus on enhancing business process management and automation. M-Files leads in ease of use and affordability, whereas SS&C Blue Prism is notable for its advanced automation capabilities. M-Files strengths lie in user-friendly features, while Blue Prism offers robust functionalities, justifying its higher cost.
Features: M-Files offers intelligent information management, powerful search functionalities, and seamless platform integration to boost productivity. SS&C Blue Prism specializes in advanced automation capabilities with scalable robotic process automation, handling complex tasks efficiently. The contrast lies in M-Files' emphasis on document access ease versus Blue Prism's focus on automation sophistication.
Ease of Deployment and Customer Service: M-Files offers simple deployment with adaptive cloud solutions for various business sizes, alongside good customer support. SS&C Blue Prism delivers comprehensive deployment with an intricate setup process aligning with its advanced solutions, supporting more complex automation scenarios.
Pricing and ROI: M-Files provides a cost-effective pricing model, offering quicker ROI for small to medium enterprises with lower initial setup costs. SS&C Blue Prism involves a significant initial investment, but its deep automation features offer substantial long-term ROI for organizations focused on scale and efficiency.
| Product | Market Share (%) |
|---|---|
| SS&C Blue Prism | 3.0% |
| M-Files | 5.1% |
| Other | 91.9% |

M-Files is the leading platform for knowledge work automation. With M-Files, knowledge workers can find information faster, work smarter, and achieve more. M-Files features an innovative metadata-driven architecture, embedded workflow engine, and advanced artificial intelligence that enable customers to eliminate information chaos, improve process efficiency, and automate security and compliance. By embedding automation and GenAI into its core, M-Files' platform not only increases efficiencies for organizations but also empowers knowledge workers to focus on what truly matters—innovation and strategic growth. With 10 global offices, M-Files serves more than 5,000 customers in 100 countries. Start your free trial OR Schedule a demo. For more information, visit www.m-files.com.
SS&C Blue Prism, renowned for its language capabilities and workflow design, supports detailed automation building, enhancing productivity. Despite some challenges like cost and limited integration, it offers substantial potential in automating diverse processes.
SS&C Blue Prism offers strong capabilities in document reading and a straightforward workflow design, making it accessible with basic BPM knowledge. Detailed automation design in the studio and effective monitoring in the control room are notable features. While facing higher costs and a steeper learning curve, it supports process mining and generative AI initiatives, crucial for industries aiming at transformation and activation services. Limited external system integration and lack of agile delivery encourage a strategic approach in its deployment.
What are the key features?
What ROI should users expect?
SS&C Blue Prism finds its application across industries. In service industries, it automates repetitive tasks while supporting migration projects. Within the insurance sector, it helps automate claims handling and pricing by integrating data efficiently. Companies use it when transitioning processes, such as upgrading systems from older versions to new applications.
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