Loom Systems vs Zabbix comparison

ServiceNow and Zabbix are both solutions in the IT Infrastructure Monitoring category. ServiceNow is ranked #63, while Zabbix is ranked #1 with an average rating of 8.7. ServiceNow holds a 0.3% mindshare in IM, compared to Zabbix’s 12.0% mindshare. Additionally, 80% of ServiceNow users are willing to recommend the solution, compared to 95% of Zabbix users who would recommend it.

Loom Systems

Read 4 Loom Systems reviews

554 Views
355 Comparison Views

80% willing to recommend

Zabbix

Read 107 Zabbix reviews

23,317 Views
12,125 Comparison Views

95% willing to recommend

Loom Systems

Zabbix

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Executive SummaryUpdated on Oct 9, 2024

Zabbix and Loom Systems are competitors in the monitoring and analytics tools category. Loom Systems seems to have the upper hand with its AI-driven insights and predictive analysis capabilities.

Features: Zabbix offers extensive network monitoring, integration with various systems, and high configurability. Loom Systems features AI-driven insights, deep data analytics, and proactive anomaly detection.

Room for Improvement: Zabbix could enhance AI capabilities, simplify its interface, and improve scalability. Loom Systems could lower initial investment costs, expand integration options, and refine its anomaly detection algorithms for even better precision.

Ease of Deployment and Customer Service: Zabbix's on-premise setup requires significant configuration, while Loom Systems offers cloud-based deployment that allows faster scaling. Loom's proactive support is a noted strength, in contrast to Zabbix's traditional support approach.

Pricing and ROI: Zabbix provides a cost-effective open-source model with minimal setup costs, ideal for budget-focused implementations. Loom Systems requires a higher initial investment but offers significant long-term ROI through its sophisticated AI features that can prevent costly downtime.

To learn more, read our detailed Loom Systems vs. Zabbix Report (Updated: September 2025).

Buyer's Guide

Loom Systems vs. Zabbix

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Loom Systems

Ranking in IT Infrastructure Monitoring

63rd

Average Rating

8.0

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Anomaly Detection Tools (2nd)

Zabbix

Ranking in IT Infrastructure Monitoring

1st

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

107

Ranking in other categories

Application Performance Monitoring (APM) and Observability (9th), Network Monitoring Software (1st), Server Monitoring (1st), Cloud Monitoring Software (1st)

Mindshare comparison

As of October 2025, in the IT Infrastructure Monitoring category, the mindshare of Loom Systems is 0.3%, up from 0.2% compared to the previous year. The mindshare of Zabbix is 12.0%, up from 11.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring Market Share Distribution
Product	Market Share (%)
Zabbix	12.0%
Loom Systems	0.3%
Other	87.7%

IT Infrastructure Monitoring

Featured Reviews

Keerthi Kumar Sangaraju

Technology Manager at FIS

Stable, easy to set up, flexible, and has multiple functionalities, but needs to define priority levels for each incident

What's lacking in Loom Systems is the level of priority for each incident. For example, after implementation and there was a huge impact on the client, and the client comes back to you and says that there's an incident, that there needs to be an immediate resolution for it, you'll see severity one, severity two, etc., in Loom Systems, rather than priority levels. It would be better if the incidents can be defined as low priority, medium priority, or high priority.

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B Ahmed

Manager, Information Technology Zara & Inditex at Cenomi

Enables seamless global client monitoring with reliable remote connectivity

I use the solution to provide a perfect environment for remote connectivity with my clients. Many tools that I require for system maintenance are included. I can easily monitor all of my clients throughout the world I did not give much thought to it, however, improvements could be made to Zabbix.…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution is absolutely scalable. If an organization needs to expand it out they definitely can."

"The RFS portion of the solution is the product's most valuable feature."

"What I like best about Loom Systems is that you can use it for infrastructure monitoring. I also like that it's a flexible solution."

"You can develop your own apps within Loom, and they can be configured very simply."

"The most valuable feature is service assurance."

"Zabbix is good for discovery."

"Zabbix can use old data to current data to set the threshold. We can use previous data to set the threshold."

"The most valuable feature is network traffic monitoring."

"The solution allows you to configure and customize how you want to collect information from servers or other systems."

"Health and communication links availability."

"There is a problems page that shows us every warning or problem that occurs on our VMs globally. The map screen is also really useful because this is something that was missing. I don't know every other tool in the market. So, I don't know if this is a good point of only Zabbix, or other tools are also doing it, but from my point of view, this is the most useful page that I use, along with the problems page that efficiently lists the problem, recovery time, ending hours, starting hours, and so on."

"Like other common Linux distributions, some of the most valuable features of this solution are the ease of use and deployment. It's simple and has a lot of packages and a lot of software."

More Zabbix pros

Cons

"The discovery and mapping still takes a lot of human intervention, it's quite resource heavy,"

"The reporting is a bit weak. They should work to improve this aspect of the product."

"The change management within the solution needs to be improved. There needs to be more process automation."

"What's lacking in Loom Systems is the level of priority for each incident. For example, after implementation and there was a huge impact on the client, and the client comes back to you and says that there's an incident, that there needs to be an immediate resolution for it, you'll see severity one, severity two, etc., in Loom Systems, rather than priority levels. It would be better if the incidents can be defined as low priority, medium priority, or high priority."

"The main problem with Zabbix is that you have to spend time writing templates for all of the products that you have."

"The reporting is lacking because this is an open-source tool, and nowadays, management's expectation is that the reports should be of high quality and every information should be presented in a concise manner."

"The performance reporting could be improved."

"They should open an SSH session from the web interface."

"I'm using the free version of Zabbix, and I'd like to see more customization options, especially for setting trigger thresholds."

"It should be easy to modify the front end."

"Zabbix is not easy to configure, and upgrading is also an issue."

"The product could be more secure and more stable."

More Zabbix cons

Pricing and Cost Advice

Information not available

"If you have 20,000 hosts, the support costs around €95,000 for a year."

"It is free, which allows us to reduce costs."

"For pricing, it's free. We don't pay anything for it. They open-source the code, and people pay for support."

"There are no licenses."

"I was using the free, Community Edition."

"There is a license required for this solution and we pay annually for our license."

"I use the tool's free version."

"We were searching for an open source solution and Zabbix fit the bill because it is free and open source under the GPL license."

More Zabbix pricing and cost advice

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Comparison Review

it_user174738

IT Developer at a tech services company with 51-200 employees

May 31, 2015

Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor

I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…

Read full review

Top Industries

By visitors reading reviews

No data available

Computer Software Company

15%

Financial Services Firm

10%

Comms Service Provider

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	53
Midsize Enterprise	23
Large Enterprise	34

Questions from the Community

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Earn 20 points

What do you like most about Zabbix?

The template system in Zabbix is very beneficial as it saves time in configuration.

See all answers

What is your experience regarding pricing and costs for Zabbix?

If you want to save costs, you can use Zabbix.

See all answers

What needs improvement with Zabbix?

The reporting is lacking because this is an open-source tool, and nowadays, management's expectation is that the reports should be of high quality and every information should be presented in a con...

See all answers

Comparisons

SolarWinds NPM vs Loom Systems

Compared 37% of the time

Huawei eSight vs Loom Systems

Compared 33% of the time

DX Unified Infrastructure Management vs Loom Systems

Compared 31% of the time

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Checkmk vs Zabbix

Compared 9% of the time

LibreNMS vs Zabbix

Compared 8% of the time

Icinga vs Zabbix

Compared 6% of the time

NetXMS vs Zabbix

Compared 5% of the time

Centreon vs Zabbix

Compared 4% of the time

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Product Reports

Buyer's Guide

IT Infrastructure Monitoring

October 2025

Download Loom Systems product report

Buyer's Guide

Zabbix

September 2025

Download Zabbix product report

Overview

Loom Systems delivers an advanced AI-powered operational analytics platform to predict and prevent problems in the digital business. DevOps & IT teams use Loom for real-time detection and resolution for any type of application, including home-grown. Loom analyzes logs and metrics in all formats, performs smart correlations and root cause analysis to help organizations gain immediate into their environments. Loom stands alone in the industry as an AI platform requiring no prior math knowledge from its operators, leveraging your existing staff to succeed in the digital era. Getting started is easy - zero configuration and data pre-processing needed, so you can stream your data in its raw format.

ServiceNow

Zabbix is an open-source monitoring software that provides real-time monitoring and alerting for servers, networks, applications, and services.

It offers a wide range of features including data collection, visualization, and reporting.

With its user-friendly interface and customizable dashboards, Zabbix helps organizations ensure the availability and performance of their IT infrastructure.

Zabbix

Sample Customers

Citrix, Amdocs, Sysaid, Hexaware, Effibar, Revtrak, Taptica

1. IBM 2. Dell 3. Cisco 4. HP 5. Oracle 6. Microsoft 7. Amazon 8. Google 9. Facebook 10. Twitter 11. LinkedIn 12. Netflix 13. Adobe 14. VMware 15. Salesforce 16. SAP 17. Intel 18. AT&T 19. Verizon 20. T-Mobile 21. Vodafone 22. Ericsson 23. Nokia 24. Siemens 25. General Electric 26. Honeywell 27. Philips 28. Sony 29. Samsung 30. LG 31. Panasonic 32. Toshiba

Buyer's Guide

Loom Systems vs. Zabbix

September 2025

Free Report: Loom Systems vs. Zabbix

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