No more typing reviews! Try our Samantha, our new voice AI agent.

Logz.io vs Sumo Logic Security comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.7
Logz.io enhances ROI by streamlining monitoring, reducing costs, and improving system reliability, response accuracy, and customer satisfaction.
Sentiment score
5.8
Sumo Logic Security enhances efficiency by reducing downtime and workload, leading to overall satisfaction among users despite varied investment evaluations.
The accuracy of responses has also enhanced, leading to money savings and improved uptime, resulting in happier customers and overall positive metrics, indicating we have seen a return on investment.
Associate Director at Husk Power Systems
The biggest ROI comes from the reduced troubleshooting effort, less time spent managing logging infrastructure, and faster issue resolution.
DevOps Engineer at Veefin
We have saved 64 hours of our time overall.
Security Engineer at a tech vendor with 11-50 employees
The return on investment I have seen with Sumo Logic Security in the past year and a half is tough to quantify, but I would estimate it has hit the milestones we set internally for return on investment.
CISO / Founder / GRC at VINCTA BV
 

Customer Service

Sentiment score
6.1
Logz.io's customer service is praised for responsiveness, though some suggest improved bug handling and consistent follow-up communication.
Sentiment score
7.0
Sumo Logic Security is praised for efficient customer service and effective technical support, though regional response times may vary.
The team is very responsive and knowledgeable whenever we need their assistance.
DevOps Engineer at Veefin
I have not had to reach out for customer support from Logz.io, as it has been very easy to set up and work with.
Associate Director at Husk Power Systems
They have a response time of forty-eight hours, which is not instant support.
Soc Analyst at a outsourcing company with 5,001-10,000 employees
In general, they usually provide continuous support post-implementation, being in touch and trying to help, which makes their after-sale process better than Splunk.
CSO at Altera
Sumo Logic Security has really good customer support.
CISO / Founder / GRC at VINCTA BV
 

Scalability Issues

Sentiment score
6.8
Logz.io is praised for scalability and flexibility, handling growth efficiently, though minor issues and cost concerns exist.
Sentiment score
7.6
Sumo Logic Security is adaptable, scales with business growth, excels in cloud environments, and consistently receives high flexibility ratings.
Logz.io handles the growing log volumes and additional services very well without requiring major architectural changes from our side.
DevOps Engineer at Veefin
Logz.io has managed our organization's growth well; we have actually scaled down slightly to optimize for cost, which has worked well.
Associate Director at Husk Power Systems
Sumo Logic Security scales up automatically because it is a cloud-native SIEM, and I do not need to worry about hardware clusters or capacity planning.
Security Engineer at a tech vendor with 11-50 employees
The tool has high scalability because everything is based in the cloud.
Deputy Country Manager at PT Securite Asia Indonesia (ABP Securite)
I did not face any significant issues with Sumo Logic Security, but the pricing may be a concern as they try to upsell and raise the prices very quickly.
CSO at Altera
 

Stability Issues

Sentiment score
8.4
Logz.io is stable, handling large data, with effective support, positive user feedback, and aligning well with SLAs.
Sentiment score
8.0
Sumo Logic Security is highly reliable, efficiently handling large data with minimal performance issues and rare support needs.
If there are many records, the system may stop or the UI may become unresponsive.
Soc Analyst at a outsourcing company with 5,001-10,000 employees
The query language is pretty straightforward and easy, and it is very powerful for building different searches and dashboards that will serve for later exploration of the same interests I have.
CSO at Altera
It operates very well as a cloud-native SaaS platform with high availability, and there is no downtime that I have experienced.
Security Engineer at a tech vendor with 11-50 employees
 

Room For Improvement

Logz.io users seek improved access control, AI features, pricing, and dashboard customization for enhanced functionality and scalability.
Users urge improvements in interface usability, automation, integration, support, AI capabilities, pricing, and visualization for Sumo Logic Security.
Their features align with offerings from Elastic Stack and other prominent tools, including functionalities available from Prometheus or Grafana, providing centralized logging and other capabilities in the UI.
Associate Director at Husk Power Systems
Logz.io can be improved by adding more AI-assisted root cause analysis and by improving log retention flexibility.
DevOps Engineer at Veefin
This can lead to alerts that are collections of disjointed signals that sometimes make no sense and lack real context; this simplistic approach makes it hard to find coherent stories during investigations.
CSO at Altera
I would also appreciate the AWS automation integrations to be more secure because currently, they are using access keys, which involves a user rather than roles, which is the security best practice recommended by AWS.
Senior Security Analyst at City Electric Supply Company
The correlation rules and log mapping are not as mature compared to other SIM tools like Splunk.
Soc Analyst at a outsourcing company with 5,001-10,000 employees
 

Setup Cost

Logz.io's pricing receives mixed reviews; it's seen as both expensive and cost-effective, with transparency and flexible features appreciated.
Sumo Logic Security offers mid-range pricing, balancing cost and functionality, with convenience through AWS Marketplace but increasing costs with usage.
Organizations that start with clear logging standards and retention policies can integrate applications, cloud resources, and Kubernetes workloads early to maximize the observability benefits.
DevOps Engineer at Veefin
While their pricing is quite good compared to the industry, from my company's perspective, we expect better value.
Associate Director at Husk Power Systems
This makes it more cost-effective because other solutions often include a third element in their pricing.
Deputy Country Manager at PT Securite Asia Indonesia (ABP Securite)
From one to ten, where one is cheap and ten is expensive, I would put Sumo Logic Security at a seven.
CISO / Founder / GRC at VINCTA BV
If you go to the well-known vendors such as Azure Sentinel or other tools like Splunk, you are going to find them costly since they are well-known and they have much more integration compared to Sumo Logic Security.
Security Analyst at a tech vendor with 10,001+ employees
 

Valuable Features

Logz.io offers scalable log management, AI insights, integrations, and supports data interpretation with usage-based billing, enhancing productivity.
Sumo Logic Security offers comprehensive log aggregation, AI analytics, and scalability, enhancing detection, response, and operational efficiency.
Having logs from all the services and infrastructure in one place reduces our troubleshooting time and also improves incident response.
DevOps Engineer at Veefin
The best features Logz.io offers, particularly in log management, include the AI integration, which immediately conducts root cause analysis based on issues without needing a lot of manual setup.
Associate Director at Husk Power Systems
The features I find most useful in Sumo Logic Security are the ease of implementation and connectors; they have a very easy connection and many connectors to important systems, making it very easy to implement and fast to start running in production.
CSO at Altera
They are able to save time on fewer alerts because we are able to perform tuning on the logs to be able to only get relevant or security relevant incidents.
Senior Security Analyst at City Electric Supply Company
My SOC analysts were crushed under Splunk, but Sumo has actually eased the workload and made it tolerable for three people.
CISO / Founder / GRC at VINCTA BV
 

Categories and Ranking

Logz.io
Ranking in Log Management
30th
Ranking in Security Information and Event Management (SIEM)
33rd
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
10
Ranking in other categories
No ranking in other categories
Sumo Logic Security
Ranking in Log Management
22nd
Ranking in Security Information and Event Management (SIEM)
17th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
25
Ranking in other categories
Security Orchestration Automation and Response (SOAR) (13th)
 

Mindshare comparison

As of November 2026, in the Security Information and Event Management (SIEM) category, the mindshare of Logz.io is 0.9%, up from 0.5% compared to the previous year. The mindshare of Sumo Logic Security is 1.6%, up from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM) Mindshare Distribution
ProductMindshare (%)
Sumo Logic Security1.6%
Logz.io0.9%
Other97.5%
Security Information and Event Management (SIEM)
 

Featured Reviews

Arkajyoti Misra - PeerSpot reviewer
Associate Director at Husk Power Systems
AI-driven observability has reduced investigation time and now improves uptime and customer trust
As for improvements needed in Logz.io, I think cost or pricing is always a consideration, especially since I come from a startup and an Indian company, making us look for products that provide better value for money. Compared to the market, their pricing appears decent but might need reevaluation as we scale further to remain competitive. The main concern for me is pricing, as feature-wise, I believe Logz.io is on par with other tools available in the market; however, it is not as widely discussed. Their features align with offerings from Elastic Stack and other prominent tools, including functionalities available from Prometheus or Grafana, providing centralized logging and other capabilities in the UI, so while the product direction is solid, improved pricing would immensely benefit us. I believe we have covered almost everything regarding improvements needed for Logz.io.
MR
Senior Security Analyst at City Electric Supply Company
Security insights have enabled faster incident response and streamlined cross-team collaboration
To improve Sumo Logic Security, I would appreciate the tool being easier to use from a search perspective. For example, we have a few teams that want to use the tool itself, but they are not as savvy when it comes to creating searches from the core platform. I understand that Mobot has come out and is in the works, and it really does assist non-savvy users when it comes to querying the platform. As far as that is concerned, I wish that could be improved a bit more, but I do know that that is in the works. I would add that I wish for improved documentation. For example, we are using Sumo Playbooks and automation integrations along with that, but I have found that there has been a lack of documentation, very little to none at all when it comes to that. With regards to automation integrations as well, there are very few details included in them. I would also appreciate the AWS automation integrations to be more secure because currently, they are using access keys, which involves a user rather than roles, which is the security best practice recommended by AWS. I chose eight out of ten because to make it a nine or ten, I would lean heavily on the documentation. A lot of the times when we get around to configuring things such as playbooks or trying to understand playbooks, what I found was that documentation sometimes is not up to date or documentation is lacking. There are instances also where some security best practices are not being followed. So, if we are able to set up an integration that is not only secure, following security best practices, and has complete documentation, I believe it would alleviate the issue of having to go back and forth with support to check the documentation and things of that nature. My impression of the built-in threat intelligence feature in Sumo Logic Security is that it is comprehensive, but I would say that it could do a little bit better. For example, we have the TAXI feeds, which is STIX and TAXI integrated into the core platform, but the issue I am running into is that I am able to use that feed into a CSE alert; however, I am not able to see the contents of that feed. If I integrate CISA, which we do have integrated, I cannot see what IOCs are in that feed in the core platform, and I hope that is the case because, in order for us to better tune our alerts, we need to be able to see what is in the contents of that threat intelligence feed.
report
Use our free recommendation engine to learn which Security Information and Event Management (SIEM) solutions are best for your needs.
920,769 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Comms Service Provider
17%
Construction Company
11%
Outsourcing Company
9%
Financial Services Firm
9%
Outsourcing Company
15%
Manufacturing Company
12%
Financial Services Firm
10%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise2
Large Enterprise7
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise4
Large Enterprise16
 

Questions from the Community

What is your experience regarding pricing and costs for Logz.io?
My experience with pricing, setup cost, and licensing indicates that we feel we could extract more value from it. While their pricing is quite good compared to the industry, from my company's persp...
What needs improvement with Logz.io?
As for improvements needed in Logz.io, I think cost or pricing is always a consideration, especially since I come from a startup and an Indian company, making us look for products that provide bett...
What is your primary use case for Logz.io?
My main use case for Logz.io is to better understand the logs that we have, providing smarter observability. We generally use the Elastic Stack, and Logz.io integrates very well with it, and they e...
What is your experience regarding pricing and costs for Sumo Logic Security?
I would say that the pricing for Sumo Logic Security is in the medium part of the market. If you go to the well-known vendors such as Azure Sentinel or other tools like Splunk, you are going to fin...
What needs improvement with Sumo Logic Security?
I would say there are a few more things that Sumo Logic Security can improve on. It is not the tool; it is a technical part. From the app point of view, I would say when we need to include a few la...
 

Also Known As

Logz
No data available
 

Overview

 

Sample Customers

Dish Network, The Economist, Forbes, Holler, Kenshoo, OneSpan, Siemens, Sisense, Unity, ZipRecruiter
Information Not Available
Find out what your peers are saying about Logz.io vs. Sumo Logic Security and other solutions. Updated: September 2026.
920,769 professionals have used our research since 2012.