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Logz.io vs Sumo Logic Security comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.1
Logz.io improved monitoring efficiency, reduced costs, streamlined operations, enhanced analytics, and increased user satisfaction, boosting productivity and savings.
Sentiment score
5.8
Sumo Logic Security enhances efficiency by reducing downtime and workload, leading to overall satisfaction among users despite varied investment evaluations.
We have saved 64 hours of our time overall.
Security Engineer at a tech vendor with 11-50 employees
The return on investment I have seen with Sumo Logic Security in the past year and a half is tough to quantify, but I would estimate it has hit the milestones we set internally for return on investment.
CISO at Mambu
 

Customer Service

Sentiment score
1.0
Customers appreciate Logz.io's proactive onboarding, helpful filters, and dashboards but desire more accessible technical support and quicker follow-up.
Sentiment score
7.0
Sumo Logic Security is praised for efficient customer service and effective technical support, though regional response times may vary.
They have a response time of forty-eight hours, which is not instant support.
SOC Analyst at a computer software company with 1,001-5,000 employees
In general, they usually provide continuous support post-implementation, being in touch and trying to help, which makes their after-sale process better than Splunk.
CSO at Altera
Sumo Logic Security has really good customer support.
CISO at Mambu
 

Scalability Issues

Sentiment score
6.0
Logz.io's scalability is praised for handling data efficiently, accommodating team sizes, and maintaining performance despite minor log event issues.
Sentiment score
7.6
Sumo Logic Security is adaptable, scales with business growth, excels in cloud environments, and consistently receives high flexibility ratings.
Sumo Logic Security scales up automatically because it is a cloud-native SIEM, and I do not need to worry about hardware clusters or capacity planning.
Security Engineer at a tech vendor with 11-50 employees
The tool has high scalability because everything is based in the cloud.
Deputy Country Manager at PT Securite Asia Indonesia (ABP Securite)
I did not face any significant issues with Sumo Logic Security, but the pricing may be a concern as they try to upsell and raise the prices very quickly.
CSO at Altera
 

Stability Issues

Sentiment score
7.2
Logz.io is highly rated for stability, with reliable performance, prompt issue resolution, and effective support and notifications.
Sentiment score
8.0
Sumo Logic Security is highly reliable, efficiently handling large data with minimal performance issues and rare support needs.
If there are many records, the system may stop or the UI may become unresponsive.
SOC Analyst at a computer software company with 1,001-5,000 employees
The query language is pretty straightforward and easy, and it is very powerful for building different searches and dashboards that will serve for later exploration of the same interests I have.
CSO at Altera
It operates very well as a cloud-native SaaS platform with high availability, and there is no downtime that I have experienced.
Security Engineer at a tech vendor with 11-50 employees
 

Room For Improvement

Logz.io requires release management, better alerting, customer update control, AI-based capacity planning, and improved documentation with affordable pricing.
Users urge improvements in interface usability, automation, integration, support, AI capabilities, pricing, and visualization for Sumo Logic Security.
This can lead to alerts that are collections of disjointed signals that sometimes make no sense and lack real context; this simplistic approach makes it hard to find coherent stories during investigations.
CSO at Altera
I would also appreciate the AWS automation integrations to be more secure because currently, they are using access keys, which involves a user rather than roles, which is the security best practice recommended by AWS.
Senior Security Analyst at City Electric Supply Company
The correlation rules and log mapping are not as mature compared to other SIM tools like Splunk.
SOC Analyst at a computer software company with 1,001-5,000 employees
 

Setup Cost

Enterprise users value Logz.io's transparent pricing, cost-effectiveness, and flexibility despite higher costs for large data volumes.
Sumo Logic Security offers mid-range pricing, balancing cost and functionality, with convenience through AWS Marketplace but increasing costs with usage.
This makes it more cost-effective because other solutions often include a third element in their pricing.
Deputy Country Manager at PT Securite Asia Indonesia (ABP Securite)
From one to ten, where one is cheap and ten is expensive, I would put Sumo Logic Security at a seven.
CISO at Mambu
If you go to the well-known vendors such as Azure Sentinel or other tools like Splunk, you are going to find them costly since they are well-known and they have much more integration compared to Sumo Logic Security.
Security Analyst at a tech vendor with 10,001+ employees
 

Valuable Features

Logz.io offers auto-scaling, AI Insights, log analysis, open-source tech, seamless integration, cost-efficiency, flexible billing, and optimized dashboards.
Sumo Logic Security offers comprehensive log aggregation, AI analytics, and scalability, enhancing detection, response, and operational efficiency.
The features I find most useful in Sumo Logic Security are the ease of implementation and connectors; they have a very easy connection and many connectors to important systems, making it very easy to implement and fast to start running in production.
CSO at Altera
They are able to save time on fewer alerts because we are able to perform tuning on the logs to be able to only get relevant or security relevant incidents.
Senior Security Analyst at City Electric Supply Company
My SOC analysts were crushed under Splunk, but Sumo has actually eased the workload and made it tolerable for three people.
CISO at Mambu
 

Categories and Ranking

Logz.io
Ranking in Log Management
39th
Ranking in Security Information and Event Management (SIEM)
48th
Average Rating
8.2
Reviews Sentiment
5.0
Number of Reviews
8
Ranking in other categories
No ranking in other categories
Sumo Logic Security
Ranking in Log Management
21st
Ranking in Security Information and Event Management (SIEM)
18th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
25
Ranking in other categories
Security Orchestration Automation and Response (SOAR) (13th)
 

Mindshare comparison

As of March 2026, in the Security Information and Event Management (SIEM) category, the mindshare of Logz.io is 0.7%, up from 0.3% compared to the previous year. The mindshare of Sumo Logic Security is 1.7%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM) Mindshare Distribution
ProductMindshare (%)
Sumo Logic Security1.7%
Logz.io0.7%
Other97.6%
Security Information and Event Management (SIEM)
 

Featured Reviews

Derrick Brockel - PeerSpot reviewer
Senior Manager of Operations at a comms service provider with 10,001+ employees
The solution is a consistent logging platform that provides excellent query mechanisms
We can query a lot of data points and build dashboards. The vendor is good at adjusting their models. Most companies want us to forecast our yearly use and pay it upfront on day one. With Logz.io, we commit to use 14 TB in a year. However, they measure us every month and give us a monthly bill. Depending on our monthly usage, we pay for 14 TB divided by 12 months or a little extra. It's a little bit more like AWS. Other solutions do not do it. They want their money upfront. We really like the dashboards. We have 36 sub-accounts. Each sub-account is an app, and we could put restrictions on that app. Previously, there were capacity restrictions on the sub-accounts. If we have a sub-account of 1 TB and use only 100 GB, we waste 900 GB that day. We could not share it between sub-accounts. Now, they provide an overhead volume. We do a reserve, and any sub-account could use anything over the reserve. It utilizes our footprint better.
MR
Senior Security Analyst at City Electric Supply Company
Security insights have enabled faster incident response and streamlined cross-team collaboration
To improve Sumo Logic Security, I would appreciate the tool being easier to use from a search perspective. For example, we have a few teams that want to use the tool itself, but they are not as savvy when it comes to creating searches from the core platform. I understand that Mobot has come out and is in the works, and it really does assist non-savvy users when it comes to querying the platform. As far as that is concerned, I wish that could be improved a bit more, but I do know that that is in the works. I would add that I wish for improved documentation. For example, we are using Sumo Playbooks and automation integrations along with that, but I have found that there has been a lack of documentation, very little to none at all when it comes to that. With regards to automation integrations as well, there are very few details included in them. I would also appreciate the AWS automation integrations to be more secure because currently, they are using access keys, which involves a user rather than roles, which is the security best practice recommended by AWS. I chose eight out of ten because to make it a nine or ten, I would lean heavily on the documentation. A lot of the times when we get around to configuring things such as playbooks or trying to understand playbooks, what I found was that documentation sometimes is not up to date or documentation is lacking. There are instances also where some security best practices are not being followed. So, if we are able to set up an integration that is not only secure, following security best practices, and has complete documentation, I believe it would alleviate the issue of having to go back and forth with support to check the documentation and things of that nature. My impression of the built-in threat intelligence feature in Sumo Logic Security is that it is comprehensive, but I would say that it could do a little bit better. For example, we have the TAXI feeds, which is STIX and TAXI integrated into the core platform, but the issue I am running into is that I am able to use that feed into a CSE alert; however, I am not able to see the contents of that feed. If I integrate CISA, which we do have integrated, I cannot see what IOCs are in that feed in the core platform, and I hope that is the case because, in order for us to better tune our alerts, we need to be able to see what is in the contents of that threat intelligence feed.
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Top Industries

By visitors reading reviews
Manufacturing Company
11%
Computer Software Company
11%
Comms Service Provider
10%
Financial Services Firm
10%
Manufacturing Company
12%
Financial Services Firm
8%
Computer Software Company
8%
Outsourcing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise1
Large Enterprise7
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise5
Large Enterprise14
 

Questions from the Community

Ask a question
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What do you like most about Sumo Logic Security?
Sumo Logic Security is a good solution for searching the logs and identifying the issues.
What is your experience regarding pricing and costs for Sumo Logic Security?
I would say that the pricing for Sumo Logic Security is in the medium part of the market. If you go to the well-known vendors such as Azure Sentinel or other tools like Splunk, you are going to fin...
What needs improvement with Sumo Logic Security?
I would say there are a few more things that Sumo Logic Security can improve on. It is not the tool; it is a technical part. From the app point of view, I would say when we need to include a few la...
 

Also Known As

Logz
No data available
 

Overview

 

Sample Customers

Dish Network, The Economist, Forbes, Holler, Kenshoo, OneSpan, Siemens, Sisense, Unity, ZipRecruiter
Information Not Available
Find out what your peers are saying about Logz.io vs. Sumo Logic Security and other solutions. Updated: March 2026.
885,376 professionals have used our research since 2012.