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LogRhythm SIEM vs Quest InTrust [EOL] comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 26, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

LogRhythm SIEM
Average Rating
8.2
Reviews Sentiment
6.4
Number of Reviews
176
Ranking in other categories
Log Management (14th), Security Information and Event Management (SIEM) (14th)
Quest InTrust [EOL]
Average Rating
8.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Featured Reviews

SumitKumar20 - PeerSpot reviewer
Security Engineer at Granicus Inc.
Tool consistently aids in effective threat detection and monitoring but could benefit from improved log source management and resource optimization
One major area for improvement in LogRhythm SIEM is the lack of volume measurement capability in terms of storage. There is currently no way to determine how much data is being consumed in terms of gigabytes, terabytes, or petabytes from particular devices or environments. This information is crucial for planning future storage needs and scalability. The system monitor (collector) agent has issues with resource consumption. Even when not actively collecting data, the agent continues to consume significant CPU and memory resources, which can be particularly problematic for small business environments with limited resources. LogRhythm SIEM could improve by adding more default device support. While they have good default settings for devices such as Palo Alto firewalls, custom log sources often require extensive work. Increasing the number of supported devices with built-in policies and functionality would reduce the need for custom work. Competitive SIEM tools often provide more comprehensive coverage for various devices and vendors.
it_user700032 - PeerSpot reviewer
Cyber and Information Security Officer at a energy/utilities company
Technical support is knowledgeable and quick to respond
It is used for compliance Gathering information Scheduling It needs to have better reporting.  More than five years. We have not encountered any issues with stability. We have not encountered any issues with scalability. I would rate the technical support very well as they are…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"LogRhythm is successfully employed in a lot of organizations."
"It's given us a ton of insight that we didn't have before."
"I didn't know what to expect back in 2015 when we bought the product, but it's showing to be agile, scalable, and the people are very knowledgeable."
"We should be able to response to threats and gain visibility into our environment that we don't currently have."
"We are migrating from a different product (Curator) to this product, and we think LogRhythm is better than the older product that we were using."
"The most valuable features of the solution are network monitoring, user behavior analytics, and log collection."
"We have seen a massive increase in the amount of data that we can collect, the type of things that we can see, the way we can look at logs, the way we can get alerts, and the way can create our own customer roles, which has allowed us to customize the work in our environment."
"The alarm functions have helped us cut down on the manual work. They bubble things up to us instead of our having to go look for stuff. Also, from an operational perspective, day to day, the Case Management functions are really useful for us. They allow us to track what we see in the incidents that we have."
"We have not encountered any issues with stability."
"​I would rate the technical support very well as they are knowledgeable and quick to respond​."
 

Cons

"I would like it to do a lot of the automation (which I still need to learn more about), because I am essentially a one man shop doing all the jobs. I'd like for it to be able to do more for me."
"Going into the beta, stability was very good, but in the beta it's not been as great for us lately."
"I don’t have a lot of confidence in their support. The support is not first class."
"We've had issues with scaling and local support."
"Granted, we haven't enabled the UEBA module, but we're forwarding all our proxy logs to LogRhythm and we have a really hard time pulling those proxy logs back out of LogRhythm. However, when we take LogRhythm and forward the same logs into somebody else's user-based analytics software, we get the majority of what we were missing... If we've got all our proxy logs and I go out to Google or Facebook or the like, we should be able to go in and pull that information out ten minutes later, but it's a big challenge to do that."
"We usually do end up having to remind technical support about our issues, get back in touch with them to see what the status is on our tickets."
"We have a lot of alarms that get overlooked, there's not a lot of prominence to them."
"Stability has probably been one area where Health Checks have not been great with the product. We have been told that they are going to improve Health Checks on product, though we do struggle with them on a daily basis."
"​It needs to have better reporting. ​"
"​It was very complex. There was poor native correlation. ​"
 

Pricing and Cost Advice

"The nice thing about LogRhythm is you can either use the agents, getting a certain number of agents with your license depending on how you want to go, and those agents do a lot of cool things, or you can use CIS Log host, then you have like an unlimited number of them."
"The support which allows more customized to the environment when we are deploying new systems is called Professional Service and is very expensive. The technical annual support and there is an annual fee."
"Everything is expensive with LogRhythm, and you don't get anything for free."
"Look closely at the cost of licensing of other products. This should include setups and the need for support services. I did a RFQ to 2 other vendors before choosing this product."
"LogRhythm's pricing and licensing is extremely competitive and it's one of the top three reasons we continue to invest in the platform."
"On a scale of one to ten, I'd rate the pricing of this solution as a seven - not too expensive but not cheap either. Regarding licensing costs, it varies depending on factors like being a partner or an end user, but there are no additional costs aside from standard licensing fees for the basic SIEM solution."
"I would rate the pricing 4 out of 5. There are no additional costs to the standard licensing fees."
"I think the tool is reasonably priced. There is a need to pay per year towards the licensing costs of the tool."
"Do a PoC. Make it detailed so it can help later."
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Top Industries

By visitors reading reviews
Construction Company
13%
Financial Services Firm
9%
Outsourcing Company
8%
Comms Service Provider
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business38
Midsize Enterprise39
Large Enterprise83
No data available
 

Questions from the Community

What is the difference between log management and SIEM?
Rony, Daniel's answer is right on the money. There are many solutions for each in the market, a lot depends upon your ability to manage such tools and your budget. A small operation may be best s...
What needs improvement with LogRhythm NextGen SIEM?
LogRhythm SIEM could learn from Wazuh, as Wazuh has a built-in mechanism that allows you to write custom scripting and scripts through languages that Wazuh can then trigger, which is somewhat bette...
What is your experience regarding pricing and costs for LogRhythm SIEM?
I find LogRhythm SIEM affordable, as it is a bit less costly than QRadar, although I have not been involved in negotiation charges; however, from the manager's approval, I see it as affordable.
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Also Known As

LogRhythm NextGen SIEM, LogRhythm, LogRhythm Threat Lifecycle Management, LogRhythm TLM
No data available
 

Overview

 

Sample Customers

Macy's, NASA, Fujitsu, US Air Force, EY, Abbott, HD Supply, SAB Miller, UCLA, Raytheon, Amtrak, Cargill
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