We performed a comparison between LogMeIn Pro and Venn Software based on real PeerSpot user reviews.
Find out in this report how the two Remote Access solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The remote services feature is definitely the most valuable, along with the capability to print remotely."
"User interface."
"I can copy information and put it into a presentation that I may be putting together at another location."
"The ability to easily connect back and retrieve data from the computer systems that I have."
"I would tell others who are looking into this solution that I feel that it's a secure solution. I never had any issues with its security element. I think that it's very simple to use. I think it is user-friendly, and you can work between computers pretty well on it."
"This is a very reliable product and I've never had it crash."
"If I could give it an 11 out of 10 I would, but I definitely give it a 10. It saves me time, it saves me headaches, it saves me a lot of problems, and I'm able to fix things quickly and move on. I can get in and out of the computer without anyone really even knowing that I fixed something."
"I can use it for training, which I have done. As a person sits in front of the computer they can watch what I do, or I can watch what they do."
"Since the software is launched directly from the computer, not remotely delivered, it has minimized latency and response time."
"It allows us to improve our security and prevent company files and data leaks."
"We don't need to go to the physical office, and it only requires minimal supervision or assistance from our IT Team."
"It does go down sometimes. You try to login, it tells you the workdesk computer is not available. It does kick you off a lot."
"At certain times of the day, during the "rush hour," it's very slow. I don't know if it's the latency of the internet or the amount of people on it in the afternoon at 4:00, 5:00pm. Getting data transferred takes a longer time than other times of the day."
"Maybe they can come up with a plan if you only use it for login and, occasionally, printing. Maybe you can charge what you used to charge and then if we want to use it for files or things that are more sophisticated, charge a little more."
"Unfortunately, LogMeIn is a long ways from being perfect. It has a lot of really great features, though they don't always work well."
"Everything has to be done over the web, via email, or something like that. You can't talk to a human being. That bothers me a lot."
"Remote Access for external and internal customers."
"It would be helpful if there were more things that you could do outside of having to log into the machine, such as being able to raise a command line and reboot the computer if, for whatever reason, it doesn't want to let me in."
"The only issue is that they could have a tier between 10 seats and 50."
"It would be better to have the back end more efficient."
"Currently, Venn only uses two platforms/applications: Windows and Mac. It would be great if they could also add more platforms since some BYOD employees might be using an application other than Windows or Mac - for example, Linux."
"We'd like to see a bit more done with the deployment capabilities."
LogMeIn Pro is ranked 14th in Remote Access with 20 reviews while Venn Software is ranked 18th in Remote Access with 3 reviews. LogMeIn Pro is rated 9.0, while Venn Software is rated 9.4. The top reviewer of LogMeIn Pro writes "Good remote services feature and easy to setup". On the other hand, the top reviewer of Venn Software writes "Great for hybrid workers, minimizes latency and delivers great performance". LogMeIn Pro is most compared with Microsoft Remote Desktop Services, LogMeIn Rescue, ConnectWise ScreenConnect, LogMeIn Central and BeyondTrust Remote Support, whereas Venn Software is most compared with Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) and Microsoft Intune. See our LogMeIn Pro vs. Venn Software report.
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