LogMeIn Pro vs Rocket Exceed TurboX comparison

GoTo and Rocket Software are both solutions in the Remote Access category. GoTo is ranked #22 with an average rating of 9.0, while Rocket Software is ranked #18. GoTo holds a 1.4% mindshare in VUS, compared to Rocket Software’s 3.1% mindshare. Additionally, 86% of GoTo users are willing to recommend the solution, compared to 100% of Rocket Software users who would recommend it.

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Executive SummaryUpdated on Aug 7, 2024

LogMeIn Pro and Rocket Exceed TurboX compete in remote access and management solutions. Rocket Exceed TurboX has the upper hand in features, ease of deployment, and customer service, whereas LogMeIn Pro is more favorable in pricing.

Features: LogMeIn Pro offers reliable remote access, intuitive file sharing, and cost-effectiveness. Rocket Exceed TurboX provides superior performance, advanced security measures, and a robust feature set for enterprise users.

Room for Improvement: LogMeIn Pro needs to enhance its security features, reduce occasional connectivity issues, and improve third-party integration. Rocket Exceed TurboX requires smoother integration with third-party applications, a more responsive support team, and enhanced documentation for deployment processes.

Ease of Deployment and Customer Service: LogMeIn Pro is known for its straightforward installation process and dependable customer support. Rocket Exceed TurboX may be slightly more complex to deploy, but it compensates with a highly efficient customer service experience, resolving issues faster.

Pricing and ROI: LogMeIn Pro is perceived as cost-effective with a transparent pricing model and favorable return on investment. Rocket Exceed TurboX, while more expensive, justifies its price with richer features and higher overall performance, appealing to users prioritizing advanced capabilities.

To learn more, read our detailed LogMeIn Pro vs. Rocket Exceed TurboX Report (Updated: April 2025).

Buyer's Guide

LogMeIn Pro vs. Rocket Exceed TurboX

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft Intune

Mindshare comparison

As of May 2025, in the Remote Access category, the mindshare of Microsoft Intune is 9.4%, down from 11.4% compared to the previous year. The mindshare of LogMeIn Pro is 1.4%, up from 1.0% compared to the previous year. The mindshare of Rocket Exceed TurboX is 3.1%, down from 3.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Remote Access

Featured Reviews

Joseph Merusi

Collaborations engineer at a financial services firm with 1,001-5,000 employees

Everything has worked better since we started using it

Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update. There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now. Some reporting areas still need development. For example, I noticed that the reporting for driver updates is still confusing.

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Kelsey Braun

Information Technology Specialist at Allegheny Coupling

Good remote services feature and easy to setup

With LogMeIn Pro, we could connect up to 10 computers, and having an option for something in between would be good. Like, we went from 10 to the next level, which was around 50 or so. If there was a tier, perhaps around 20, that I would have probably purchased, and it would have been a better fit for what I needed.

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reviewer2046021

Cloud Pre/Sales Manager at Ness Technologies

Fast and has a friendly UI; allows you to consume heavy applications

An area for improvement in OpenText Exceed TurboX (ETX) is the installation process because you need some technical knowledge to install it. Implementing the solution requires knowledge and understanding, so if you're a user, you'd need IT assistance to set up OpenText Exceed TurboX (ETX). What's lacking in OpenText Exceed TurboX (ETX) is a help portal for users to ask questions and seek assistance. The website has a standard FAQs page, but I would like more articles and online material, so you can deal with questions and some of the issues that arise rather than dealing with customer support. I want a portal or online system similar to what Microsoft provides for Microsoft Office products.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Within Intune, managing policies and having a consistent way to manage devices is valuable."

"Autopilot is the most valuable feature."

"The ability to work from all over the planet is valuable. You just need a functioning and working Internet connection."

"The navigation, the keys, and the settings are easy to find. It is easy to understand."

"The device profiling which uses the official Outlook email enabled us to control the screenshot feature and prevent copying outside of the organization's application."

"Intune's integration with Microsoft 365 is exceptional."

"I rate Intune 10 out of 10."

"It's normally able to meet 100% expectations of our customers."

More Microsoft Intune pros

"I can connect to them remotely and do all the functions I would have to do by manually driving to them, so it does make things a lot easier."

"The remote connection is the most valuable, but we also use it for file transfer, that would be probably the second most valuable. The remote connection is a major time saver, it saves us from having to drive to each location."

"The ability to easily connect back and retrieve data from the computer systems that I have."

"I can copy information and put it into a presentation that I may be putting together at another location."

"You don't have to remember the password and the login all the time. Once you get it in there, it's in there, and you can go about your business."

"The most valuable feature is having it in a central location, all the different groups, and being able to ad-hoc or at will log on to whichever computer system I need to get to from a central spot."

"I can login to my office computer, go into all of my software, and work from a remote location."

"It's even simple to remotely add a computer to our group. We can send a link to that computer and they just follow the prompts on the screen and they are ready to go - we can access it. It's very user-friendly."

More LogMeIn Pro pros

"The most helpful feature of OpenText Exceed TurboX (ETX) is that it allows you to consume heavy applications that usually have a lot of latency. I also like that the solution is fast and has a friendly UI."

"The solution is perfect for Linux users."

Cons

"In the next release, I would like a feature to be able to properly lock down the device. For example, if an attacker or somebody steals the phone, you can be sure that the pin cannot be broken."

"The interoperability or communication with a different platform can be better. It is a two-way street. It is not only about Microsoft. The other platforms also have to be willing to share some information, but that absolutely can be improved."

"Intune could add more features that are relevant to the core application control functions. For example, it would be helpful if it had more control over the on-prem environment from the cloud platform. Greater Teams availability in the Saudi market would also be helpful."

"They should improve its compatibility with other operating systems such as iOS and Linux. It supports Linux but they still need to work on the iOS part."

"There are challenges with Intune, specifically in reporting. Many third-party companies offer single-pane-of-glass reporting that shows you what your update environment looks like, how your patch is doing, application status, etc., but Intune's reporting is not intuitive."

"When we implemented Intune, it would have been helpful if Microsoft had provided some videos or data about Intune."

"The UI is not user-friendly and has room for improvement."

"The backend of Microsoft Intune needs to be improved. We have seen a little bit of delay as compared to other MDM solutions. That needs to be improved. A little bit more granularity should also be added"

More Microsoft Intune cons

"It's never cheap enough. If we got it for free, that would be perfect. But I know it's not and won't be free. It's always going to be too expensive for me because we're a small company."

"With Windows 10 we've had some issues with it crashing, and certain antivirus products cause it to fail. For the most part it's stable, but we do have an occasional crash mainly related to new operating systems. The new Microsoft Server and the new Windows operating systems sometimes have issues with it. But for the most part, in anything under, say, Windows 7, Windows 8, those seem to be pretty stable, and with the Microsoft Server 2012 and below, it's all stable. And I don't necessarily think it's LogMeIn. I think it may be Microsoft, to be honest with you."

"As far as the usability of it, I'd like to see if printing could be enabled in the basic version or the medium version. Some of the remote printing isn't available unless you go to the premium versions, and that's disappointing."

"Unfortunately, LogMeIn is a long ways from being perfect. It has a lot of really great features, though they don't always work well."

"Maybe they can come up with a plan if you only use it for login and, occasionally, printing. Maybe you can charge what you used to charge and then if we want to use it for files or things that are more sophisticated, charge a little more."

"The only issue is that they could have a tier between 10 seats and 50."

"At certain times of the day, during the "rush hour," it's very slow. I don't know if it's the latency of the internet or the amount of people on it in the afternoon at 4:00, 5:00pm. Getting data transferred takes a longer time than other times of the day."

"It would be helpful if there were more things that you could do outside of having to log into the machine, such as being able to raise a command line and reboot the computer if, for whatever reason, it doesn't want to let me in."

More LogMeIn Pro cons

"An area for improvement in OpenText Exceed TurboX (ETX) is the installation process because you need some technical knowledge to install it. What's lacking in OpenText Exceed TurboX (ETX) is a help portal for users to ask questions and seek assistance."

"The performance of the graphical interface needs improvement. They should add some CPU to speed graphic acceleration."

Pricing and Cost Advice

"The tool is cheaper than our company's other MDM tools."

"We are partners, so we receive some discount. However, from the customer's perspective, Microsoft Intune's pricing is competitive with non-Microsoft technology, and the price is good compared to other market competitors."

"Intune's pricing is reasonable considering its benefits and the high costs it helps avoid."

"It is not a cheap solution. The price for a device when you start using it at a large scale can be improved. It is covered under our enterprise agreement. We pay once a year. I am not aware of any additional costs."

"The product is offered as part of a Microsoft standard bundle. The pricing can be competitive to Airwatch, and Maas360."

"Its licensing model is not complex, but it is very expensive compared to other solutions. They can bring more models and reduce the pricing. They should allow customers to select the features they want and price it accordingly."

"It's affordable. In comparison to the competitors, the price depends on what features you need from Intune, but it's affordable. There are no hidden costs, but there are some features that go for a premium price. Those are the add-ons for which you have to pay extra."

"The price of Intune is often included as part of a bundle with other Microsoft licenses, which makes it somewhat cheaper."

More Microsoft Intune pricing and cost advice

"It is pricey. When they renew me, they always boost it up, I call them and they cut it back a little bit."

"My company needs to make annual payments toward the licensing cost of the product. There are no extra costs in addition to the standard license fees of the product."

"If you subscribe the package of 100 Agents, but install 5, you are still paying for the 100 agent package."

"Pricing is what I'm upset with. Now, that they bought everybody up, the price doubled."

"It is expensive, but in the long run we still come out ahead, because it saves us so much labor and downtime driving from one location to the other. In the end it's well worth the expense."

"I think it's competitively priced. I haven't priced it out since we started with it, but the yearly subscription fee is worth it. It's not outrageous, and I believe that it's worth it for our company to pay the fees for the use of the product."

"It's pretty fair for up to five computers I think (it might be three - it's either three or five). After that, it gets a little expensive, so if they could get a little bit more aggressive on how many computers you can add in, that would be great."

"I have a tiered pricing. If I wanted to subscribe for three years, I will get a discount for that."

More LogMeIn Pro pricing and cost advice

"Pricing for OpenText Exceed TurboX (ETX) is five out of ten. It's not that expensive, and it's not that affordable."

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Top Industries

By visitors reading reviews

Educational Organization

20%

Computer Software Company

11%

Financial Services Firm

Manufacturing Company

Financial Services Firm

11%

Manufacturing Company

11%

Computer Software Company

Comms Service Provider

Manufacturing Company

34%

Computer Software Company

11%

Marketing Services Firm

University

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?

Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...

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What are the pros and cons of Microsoft Intune?

Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...

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How does Google Cloud Identity compare with Microsoft Intune?

Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...

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What do you like most about LogMeIn Pro?

The remote services feature is definitely the most valuable, along with the capability to print remotely.

See all answers

What is your experience regarding pricing and costs for LogMeIn Pro?

The only issue is that they could have a tier between 10 seats and 50. But for 10 seats, the price is fair.

See all answers

What needs improvement with LogMeIn Pro?

With LogMeIn Pro, we could connect up to 10 computers, and having an option for something in between would be good. L...

See all answers

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Product Reports

Buyer's Guide

Microsoft Intune

April 2025

Download Microsoft Intune product report

Buyer's Guide

LogMeIn Pro

April 2025

Download LogMeIn Pro product report

Buyer's Guide

Remote Access

March 2025

Download Rocket Exceed TurboX product report

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager

No data available

OpenText Exceed TurboX

Overview

Microsoft Intune provides centralized management of mobile devices and applications, ensuring security, compliance, and productivity through integration with Microsoft services like Microsoft 365 and Azure Active Directory.

Organizations use Intune for managing mobile devices and applications, enhancing security and compliance across platforms. With features like single sign-on, conditional access, and zero-touch deployment via Autopilot, it facilitates efficient operations. Intune's scalability, easy enrollment, and capabilities such as remote wipe support diverse device management, offering robust data protection and efficient operation. Despite its features, improvement areas include reporting, compatibility with non-Microsoft devices, and better support for macOS and Linux devices.

What are the key features of Microsoft Intune?

Seamless Integration: Works with Microsoft 365, Azure Active Directory, and System Center for streamlined management.
Conditional Access: Enhances security with policies that restrict access based on conditions.
Autopilot: Provides zero-touch deployment for setting up new devices efficiently.
Mobile Device Management: Enables control over both personal and corporate devices.
Application Deployment: Facilitates app delivery across a range of devices.

What benefits should users look for in reviews?

Centralized Management: Reduces complexity by managing devices and applications in one place.
Security Enhancement: Protects data with features like remote wipe and compliance monitoring.
Improved Productivity: Enhances efficiency with seamless integration and automation features.
Device Scalability: Supports diverse device management for growing business needs.

In industries such as finance, healthcare, and education, Microsoft Intune is implemented to ensure secure and compliant device management. Companies leverage its capabilities to deploy security policies and manage both corporate-owned and BYOD environments, facilitating a unified approach to data protection and compliance.

Microsoft

Helping people and businesses access their digital lives from virtually anywhere, on any device.

GoTo

Rocket Exceed TurboX is secure virtual desktop software that enables modern hybrid work. Leveraging the Exceed TurboX hybrid cloud VDI (virtual desktop infrastructure), organizations can allow employees to work from anywhere and any device. Exceed TurboX includes support for demanding, high-performance graphical software used in engineering product design, semiconductor design and other graphic-intense fields.

Exceed TurboX features:

Fast desktop virtualization software - Uses ThinX and Windows Direct protocols to offer reliable virtual access for high performance and excellent user experiences, with fast and safe protocols built directly into the remote access software.

Centralized virtual infrastructure administration - Offers a central web portal for IT staff to monitor and manage user access to applications and includes central license management and IT-definable thresholds for system status notifications.

Suspend-and-resume virtual sessions - Allows users to resume sessions on any computer, auto-adjusting to the new monitor resolution, whether reconnecting after connection interruptions or through a manual session suspension.

Pixel-perfect virtual session display - Displays graphically demanding virtual desktops, including support for UHD displays and multiple monitors as part of the powerful OpenText VDI solution.

Virtual GPU support - Supports NVIDIA vGPU, enabling a single graphics card to be split across up to 16 virtual machines for hardware-based rendering, H.264 compression and direct framebuffer access to open 3D applications faster.

Browser and native clients - Offers access through any device to virtual applications and desktops using the native clients for Windows, MacOS and Linux.

Rocket Software

Sample Customers

Mitchells and Buzzers, Callaway

The North Face, Slingbox, Lutron, The Weather Company

Advanced Micro Devices (AMD), SMS group, Philips Healthcare, TDK-Micronas

Buyer's Guide

LogMeIn Pro vs. Rocket Exceed TurboX

April 2025

Free Report: LogMeIn Pro vs. Rocket Exceed TurboX

Find out what your peers are saying about LogMeIn Pro vs. Rocket Exceed TurboX and other solutions. Updated: April 2025.

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