LogMeIn Central vs Microsoft Remote Desktop Services comparison

The compared GoTo and Microsoft solutions aren't in the same category. GoTo is ranked #14 in RMM , and holds a 3.0% mindshare in the category. Microsoft is ranked #2 in VUS , with an average rating of 8.2, and holds a 10.0% mindshare. Additionally, 100% of GoTo users are willing to recommend the solution, compared to 86% of Microsoft users who would recommend it.

LogMeIn Central

Read 19 LogMeIn Central reviews

1,097 Views
658 Comparison Views

100% willing to recommend

Microsoft Remote Desktop Se...

Read 80 Microsoft Remote Desktop Services reviews

8,704 Views
5,484 Comparison Views

86% willing to recommend

LogMeIn Central

Microsoft Remote Desktop Se...

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Executive Summary

We performed a comparison between LogMeIn Central and Microsoft Remote Desktop Services based on real PeerSpot user reviews.

Find out what your peers are saying about Kaseya, NinjaOne, N-able and others in Remote Monitoring and Management (RMM).

To learn more, read our detailed Remote Monitoring and Management (RMM) Report (Updated: June 2025).

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Remote Monitoring and Management (RMM)

June 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

LogMeIn Central

Average Rating

8.6

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Remote Monitoring and Management (RMM) (14th)

Microsoft Remote Desktop Se...

Average Rating

8.0

Reviews Sentiment

6.5

Number of Reviews

Ranking in other categories

Remote Access (2nd), Virtual Desktop Infrastructure (VDI) (5th)

Mindshare comparison

LogMeIn Central and Microsoft Remote Desktop Services aren’t in the same category and serve different purposes. LogMeIn Central is designed for Remote Monitoring and Management (RMM) and holds a mindshare of 3.0%, down 5.0% compared to last year.
Microsoft Remote Desktop Services, on the other hand, focuses on Remote Access, holds 10.0% mindshare, down 14.3% since last year.

Remote Monitoring and Management (RMM)

Remote Access

Featured Reviews

Kelsey Braun

Information Technology Specialist at Allegheny Coupling

Has good stability and an easy initial setup process

We use the solution for remote access control and endpoint protection features The solution has the best remote access control and protection features. They should provide intermediate device limit options. It would be helpful for users who require more remote control capabilities than the lower…

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Terje Romen

CEO & Owner at Mono AS

Accessing the same desktop experience from anywhere but user template creation needs improvement

Mostly we are quite happy with it. However, some of us want a more powerful desktop. When not present, we use a remote tool called Splashtop, which is a good solution for some users. We have about ten licenses for those who need a powerful workstation at the office. We have not used many different tools. We are never in contact with Microsoft. These are quite basic configurations, to be honest. It's not complicated. AI is coming to or is already in some applications we are using. Not system-wise, however, it might be good. I'd rate the solution seven out of ten. It's quite good, yet certainly not perfect.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It saves us drive time, we don't have to go to clients. We can just use remote access."

"One of the improvements they made was a LogMeIn Central client - that was a couple years ago - and that has been great. You no longer have to use their web interface. There's actually a client that you can install, which lists all of the machines and servers that you can access. That works really well."

"The ability to remotely access machines with no user intervention required at the remote terminal. Other software we used needed someone to click a link and do a download for me to provide support. Now, with LogMeIn Central, I can get in and fix things while they are away from their desks."

"It allows you to transfer along with many other functions."

"This solution has allowed granular permission access to machines, very consistent and solid most of the time."

"Unattended remote assistance."

"I like the security aspect, that I can glance down and see quickly who's up to date on patches, and who has virus concerns."

"For me, it's convenience because I cover three different offices, and I need to be able to remotely access any of those three offices from anywhere, anytime. With LogMeIn Central, I can do that."

More LogMeIn Central pros

"The initial setup is not that difficult. I have gone through the RDS initialization steps, which only seem easy."

"We use cloud remote support because we need to assist our customers. It allows them to connect from the web. I"

"The most valuable feature is the remote application access."

"The performance is one of the main features of this solution."

"The solution is easy to deploy and there are many features available that you can turn on or off depending on your budget."

"We have scaled the solution and find this easy to do."

"The solution performs well and is easy to use."

"It's simple and easy to use."

More Microsoft Remote Desktop Services pros

Cons

"The update issues are an absolute pain. It says it is updating things, but the updates do not go through, and you try your hardest to get the updates to go through and they don't. You go to the PC, but there is no update there, then you go back and it says there are updates."

"Sometimes it just fails to load."

"Compared to other products, I feel that their biggest weakness has been customer service. They are very nice, but things take forever to resolve. It has been a major issue there. Otherwise, we're happy. We haven't moved away from them because we haven't found anybody with comparable pricing for our business model."

"Our clients are having issues with printing."

"The file transfer could be better. They could make it a lot easier to deal with. LogMeIn Central is not that intuitive. It's a lot harder to figure out."

"They should provide intermediate device limit options for the users."

"LogMeIn Rescue could be made a lot easier where you could just tell the person where to go and log in, and they could just log in. Or even make it simpler where you could just send a file to a person and they would click on it; just something easier. The way they have it right now, it's not easy."

"File transfer on the free version needs improvement. Allow file transfer with drag and drop to and from Remote Desktop. "

More LogMeIn Central cons

"The solution isn't as good as the Citrix option."

"The only problem I see is that when I am connected, there is a certain lag because of the network."

"Sometimes the server stops working, and we don’t know why. Occasionally we’ll get a message to the effect of "There is no remote license.""

"From the perspective of an IT professional, Microsoft Remote Desktop is very easy to use. However, it could be made easier to use for the end user, especially when it comes to activating it."

"We'd like them to continue to improve on security."

"The administrative functionality is not enough for me."

"Microsoft Desktop Services is stable but it takes up a lot of resources in the CPU. It's a bit heavier than some solutions."

"Microsoft still has some really bad remote desktop appliance for Mac."

More Microsoft Remote Desktop Services cons

Pricing and Cost Advice

"Having to spend so much money on remote access is what I feel to be a necessary evil."

"It sucks that I am paying for LogMeIn Central, LogMeIn Pro, and LogMeIn Rescue, plus LogMeIn Ignition, which is the mobile app. It costs me a lot of money every month at LogMeIn. "

"We've been trying to nail its cost down ourselves, and it is a disaster in that area because you get different numbers all the time. They say this is what it is, but the numbers don't make a lot of sense to me. I know that the numbers change. So, the more you have, the less they are per seat, but I don't really understand where those breakdowns are. Its billing is confusing. It is definitely the worst part. For 7,500 seats, it might be between 2,250 and 2,700 a month. It is somewhere in there."

"The solution's price is reasonable."

"We are an educational institution, so anything to make it cheaper would be better because we don’t grow money on trees."

"Coming from where it was free, it's getting to be expensive."

"It really is an expensive product for me."

"We went with it for pricing reasons, that it was the biggest bang for our buck, by combining the ability to have a central security console, as well as a central point for user administration."

More LogMeIn Central pricing and cost advice

"Microsoft Remote Desktop Services comes free as part of Microsoft Windows."

"It's not an expensive product."

"I rate the price of Microsoft Remote Desktop Services a three out of five."

"The solution has a perpetual license and it is purchased upfront."

"The tool's pricing is high in the Slovenian market. I rate it a nine out of ten."

"I think that Microsoft Remote Desktop Services is expensive compared to Login solution."

"The solution is expensive. My company pays toward the monthly licensing costs of the solution...The additional cost, apart from the solution's licensing cost, is related to the technical support a user wants."

"The solution has a pretty comparable pricing."

More Microsoft Remote Desktop Services pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

Manufacturing Company

University

Healthcare Company

Computer Software Company

13%

Manufacturing Company

10%

Government

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

Ask a question

Earn 20 points

What do you like most about Microsoft Remote Desktop Services?

The tool shares computer resources perfectly.

See all answers

What is your experience regarding pricing and costs for Microsoft Remote Desktop Services?

In limited use cases, Microsoft Remote Desktop Services is free as it is defaulted by any Microsoft license. The paid version for enterprise requires RDS ( /products/amazon-rds-reviews ) CALs, or c...

See all answers

What needs improvement with Microsoft Remote Desktop Services?

The only problem I see is that when I am connected, there is a certain lag because of the network.

See all answers

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Compared 11% of the time

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Compared 9% of the time

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Compared 8% of the time

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Compared 8% of the time

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Compared 7% of the time

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Product Reports

Buyer's Guide

LogMeIn Central

July 2025

Download LogMeIn Central product report

Buyer's Guide

Microsoft Remote Desktop Services

July 2025

Microsoft Remote Desktop Services report

Download Microsoft Remote Desktop Services product report

Also Known As

No data available

Remote Desktop Services

Overview

LogMeIn Central enables you to effectively monitor, manage, and secure your endpoint infrastructure with a robust endpoint management feature set.

GoTo

Microsoft Remote Desktop Services is a highly regarded remote access tool in addition to being a top-ranked Virtual Desktop Infrastructure (VDI) solution in the marketplace today.

Microsoft Remote Desktop Services (RDS) is a suite of valuable elements of the Windows operating system (OS) that serve specific desired objectives. Microsoft RDS integrates various features that allow approved users to gain access to graphical desktops and Windows applications remotely. Approved users are able to deploy applications or even a complete desktop without having to install anything on their devices. Everything remains in the cloud. This ensures that there are never any compatibility issues and keeps the organization's original network secure at all times. Administrators are also able to ensure that data cannot be stored in any unapproved location, such as the local device, unapproved drives, or any other location.

Microsoft RDS makes it easy for business organizations to access Windows Desktops and other Windows applications remotely to ensure today’s busy enterprise organizations are able to maintain the highest levels of productivity at all times. There are two basic ways organizations can effectively utilize RDS.

Microsoft Remote Desktop Component: This allows users to connect with various alternate desktops from their current device. Once the user has gained a secure connection based on the approved administrative permissions, the user can seamlessly access and interact with the remote desktop. Users have the feeling of having this new virtual desktop installed directly on their machine.

RemoteApp: Users are able to easily access cloud-based applications via their own personal desktop computers or other approved mobile devices. This application ensures overall application management is centralized and consistent throughout the entire business enterprise.

Microsoft Remote Desktop Services Benefits

Microsoft Remote Desktop Services has many benefits. Some of its most valuable benefits include:

Access Windows applications remotely from any device
Enhanced consistent application performance
Increased computing resources
Secure cloud-based data storage.
Streamlined management processes
Reduction in technical administrative resources
Reduction in hardware and device costs.
Improved employee productivity
Cost-effective
Improved Profitability
Reduce carbon footprint

Microsoft Remote Desktop Services makes it easy for busy enterprise organizations to stay productive and remain competitive in today’s aggressive marketplace. An organization's end-users can be given access to their own specific desktops from any location, anytime, using any approved device. Additionally, users can access Microsoft applications without having an effect on their device's resource capacity or performance.

Reviews from Real Users

“What I found most valuable in Microsoft Remote Desktop Services is accessibility because the solution lets you take control of your computer remotely, and that's a good feature.” Pascal B., IT consultant at Secoptrial

“The most valuable features of Microsoft Remote Desktop Services are unification, central management, and accessibility.” Jan S. Solution Architect at a tech services company

“The most valuable features are that it is fast and cost-effective. I am not aware of a replacement currently on the market.” Ramon H. Director at Empaco

Microsoft

Sample Customers

Au Bon Pain, BELL (Building Educated Leaders for Life)

Bank Alfalah Ltd.

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June 2025

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