LogMeIn Central vs Microsoft Remote Desktop Services comparison

The compared GoTo and Microsoft solutions aren't in the same category. GoTo is ranked #14 in RMM , and holds a 3.4% mindshare in the category. Microsoft is ranked #3 in VUS , with an average rating of 8.2, and holds a 8.2% mindshare. Additionally, 100% of GoTo users are willing to recommend the solution, compared to 87% of Microsoft users who would recommend it.

LogMeIn Central

Read 19 LogMeIn Central reviews

1,192 Views
870 Comparison Views

100% willing to recommend

Microsoft Remote Desktop Se...

Read 86 Microsoft Remote Desktop Services reviews

7,025 Views
4,426 Comparison Views

87% willing to recommend

LogMeIn Central

Microsoft Remote Desktop Se...

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Executive Summary

We performed a comparison between LogMeIn Central and Microsoft Remote Desktop Services based on real PeerSpot user reviews.

Find out what your peers are saying about NinjaOne, Kaseya, TeamViewer and others in Remote Monitoring and Management (RMM).

To learn more, read our detailed Remote Monitoring and Management (RMM) Report (Updated: March 2026).

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Remote Monitoring and Management (RMM)

March 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

LogMeIn Central

Average Rating

8.6

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Remote Monitoring and Management (RMM) (14th)

Microsoft Remote Desktop Se...

Average Rating

8.2

Reviews Sentiment

6.0

Number of Reviews

Ranking in other categories

Remote Access (3rd), Virtual Desktop Infrastructure (VDI) (5th)

Mindshare comparison

LogMeIn Central and Microsoft Remote Desktop Services aren’t in the same category and serve different purposes. LogMeIn Central is designed for Remote Monitoring and Management (RMM) and holds a mindshare of 3.4%, down 4.7% compared to last year.
Microsoft Remote Desktop Services, on the other hand, focuses on Remote Access, holds 8.2% mindshare, down 12.8% since last year.

Remote Monitoring and Management (RMM) Mindshare Distribution
Product	Mindshare (%)
LogMeIn Central	3.4%
Kaseya VSA	15.0%
NinjaOne	12.0%
Other	69.6%

Remote Monitoring and Management (RMM)

Remote Access Mindshare Distribution
Product	Mindshare (%)
Microsoft Remote Desktop Services	8.2%
Microsoft Intune	9.2%
TeamViewer	9.0%
Other	73.6%

Remote Access

Featured Reviews

Kelsey Braun

Information Technology Specialist at Allegheny Coupling

Has good stability and an easy initial setup process

We use the solution for remote access control and endpoint protection features The solution has the best remote access control and protection features. They should provide intermediate device limit options. It would be helpful for users who require more remote control capabilities than the lower…

Read full review

reviewer2795433

Cloud Ops Lead at a tech vendor with 10,001+ employees

Secure remote access has protected sensitive country data and supports strict compliance needs

I understand from the IT team managing Microsoft Remote Desktop Services that it is complex to set up the multiple roles, certificates, and networks required. Networking is quite complicated. Even though on the data center side it is quite simple, maintaining the farm of other connections that connect to that server is the complex piece. I understand there are more modern systems replicating what this solution does, which are easier to use, such as Azure Virtual Desktop within Microsoft Azure Cloud or Amazon WorkSpaces, which I have used before. Rather than having to manage all the complex networking, you could abstract it away a little further in the cloud for easier use. I also understand that this tool is in an end-of-life state now, with Microsoft actively pushing people towards Azure Virtual Desktop or Windows 365. I do not believe further features will be rolled out due to its end-of-life state, making it a legacy solution now.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I function through LogMeIn, because it gives me everything I need."

"Unattended remote assistance."

"Remote access, we can remote access our clients, the workstation servers."

"It's easy to install, and it's robust and secure."

"If you need unattended access, then LogMeIn; I haven't found anything better."

"Remote access is really the biggest one, because in order to be able to support my clients from wherever I am, that is the biggest feature."

"All in all, the ROI was great as it saved me a lot of time - And time is money!"

"I like being able to dial in and transfer files for updates."

More LogMeIn Central pros

"The most valuable features of the solution are ease of use and the simple environment."

"The performance meets our requirements and the stability is good."

"The most valuable features are the desktop session and desktop virtualization."

"The initial setup was straightforward and the deployment took only two hours."

"It is a stable product."

"What I found most valuable in Microsoft Remote Desktop Services is accessibility because the solution lets you take control of your computer remotely."

"The most valuable features of Microsoft Remote Desktop Services are unification, central management, and accessibility."

"The most valuable feature is the remote application access."

More Microsoft Remote Desktop Services pros

Cons

"It's not really a true RMM product but more of just a remote access."

"The update issues are an absolute pain. It says it is updating things, but the updates do not go through, and you try your hardest to get the updates to go through and they don't. You go to the PC, but there is no update there, then you go back and it says there are updates."

"It is easy to get locked out, which is something that needs to be improved."

"There are some screens that are just ugly and difficult to manipulate."

"Client setup."

"While I am not in charge of the finances, I do know that the solution is expensive as hell."

"The file transfer could be better. They could make it a lot easier to deal with. LogMeIn Central is not that intuitive. It's a lot harder to figure out."

"Cost. It's probably worth the value, but the price increases over the last five years are getting harder to justify."

More LogMeIn Central cons

"We have used Citrix previously and it is more stable but it's a more expensive platform."

"Teams component can be a bit cumbersome to use. It takes some time to get it working as expected."

"There is a limitation on the number of concurrent users. The limitation is 20, and you have to spin up more than one server, which is not needed at this stage because of customers."

"There are problems with using Microsoft Teams within a virtual desktop on a mobile device."

"Users have to re-enter their ID and password every time they log on, which is tedious and repetitive."

"I would not recommend going with this solution because I wouldn't recommend going for a big enterprise setup."

"The performance depends on connectivity."

"I would like to be able to leverage it on other operating systems."

More Microsoft Remote Desktop Services cons

Pricing and Cost Advice

"It used to be a lot cheaper but then the price shot up (doubled over the span of two years), but it's hard to switch, and most competing products are similarly priced anyway."

"It's probably worth the value, but the price increases over the last five years are getting harder to justify."

"The price needs improvement. It is ridiculously expensive now, and no features have really changed."

"It sucks that I am paying for LogMeIn Central, LogMeIn Pro, and LogMeIn Rescue, plus LogMeIn Ignition, which is the mobile app. It costs me a lot of money every month at LogMeIn. "

"The price is a little high but it's competitive. The licensing process is fairly easy."

"The only thing I found is that they've gotten very, very expensive over the years. I started out with about about 100 users on it. Two years ago it was about $600 for 100 users. Now, it's that price for 25 users."

"We've been trying to nail its cost down ourselves, and it is a disaster in that area because you get different numbers all the time. They say this is what it is, but the numbers don't make a lot of sense to me. I know that the numbers change. So, the more you have, the less they are per seat, but I don't really understand where those breakdowns are. Its billing is confusing. It is definitely the worst part. For 7,500 seats, it might be between 2,250 and 2,700 a month. It is somewhere in there."

"We went with it for pricing reasons, that it was the biggest bang for our buck, by combining the ability to have a central security console, as well as a central point for user administration."

More LogMeIn Central pricing and cost advice

"We do not have to pay for the product."

"The solution has a perpetual license and it is purchased upfront."

"The cost of the solution is low."

"It's not an expensive solution."

"The solution has a pretty comparable pricing."

"The solution is expensive. My company pays toward the monthly licensing costs of the solution...The additional cost, apart from the solution's licensing cost, is related to the technical support a user wants."

"Its licensing is on a yearly basis. We're on the educational or academic license, and our terms are good. We're very happy with the pricing."

"The solution is expensive. Since things are made to be a bit easier in the solution, the solution's cost is a bit on the higher side."

More Microsoft Remote Desktop Services pricing and cost advice

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Top Industries

By visitors reading reviews

Manufacturing Company

Performing Arts

Construction Company

Educational Organization

Manufacturing Company

11%

Computer Software Company

Government

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	14
Midsize Enterprise	1

By reviewers
Company Size	Count
Small Business	41
Midsize Enterprise	16
Large Enterprise	34

Questions from the Community

Ask a question

Earn 20 points

What do you like most about Microsoft Remote Desktop Services?

The tool shares computer resources perfectly.

See all answers

What is your experience regarding pricing and costs for Microsoft Remote Desktop Services?

I was not involved in the pricing and licensing perspective, so I cannot speak too much on that. However, I know that two license types are needed: the Windows Server license and another client lic...

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What needs improvement with Microsoft Remote Desktop Services?

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Compared 8% of the time

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Compared 7% of the time

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Compared 5% of the time

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Compared 5% of the time

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Product Reports

Buyer's Guide

LogMeIn Central

March 2026

Download LogMeIn Central product report

Buyer's Guide

Microsoft Remote Desktop Services

March 2026

Microsoft Remote Desktop Services report

Download Microsoft Remote Desktop Services product report

Also Known As

No data available

Remote Desktop Services

Overview

LogMeIn Central enables you to effectively monitor, manage, and secure your endpoint infrastructure with a robust endpoint management feature set.

GoTo

Microsoft Remote Desktop Services is a highly regarded remote access tool in addition to being a top-ranked Virtual Desktop Infrastructure (VDI) solution in the marketplace today.

Microsoft Remote Desktop Services (RDS) is a suite of valuable elements of the Windows operating system (OS) that serve specific desired objectives. Microsoft RDS integrates various features that allow approved users to gain access to graphical desktops and Windows applications remotely. Approved users are able to deploy applications or even a complete desktop without having to install anything on their devices. Everything remains in the cloud. This ensures that there are never any compatibility issues and keeps the organization's original network secure at all times. Administrators are also able to ensure that data cannot be stored in any unapproved location, such as the local device, unapproved drives, or any other location.

Microsoft RDS makes it easy for business organizations to access Windows Desktops and other Windows applications remotely to ensure today’s busy enterprise organizations are able to maintain the highest levels of productivity at all times. There are two basic ways organizations can effectively utilize RDS.

Microsoft Remote Desktop Component: This allows users to connect with various alternate desktops from their current device. Once the user has gained a secure connection based on the approved administrative permissions, the user can seamlessly access and interact with the remote desktop. Users have the feeling of having this new virtual desktop installed directly on their machine.

RemoteApp: Users are able to easily access cloud-based applications via their own personal desktop computers or other approved mobile devices. This application ensures overall application management is centralized and consistent throughout the entire business enterprise.

Microsoft Remote Desktop Services Benefits

Microsoft Remote Desktop Services has many benefits. Some of its most valuable benefits include:

Access Windows applications remotely from any device
Enhanced consistent application performance
Increased computing resources
Secure cloud-based data storage.
Streamlined management processes
Reduction in technical administrative resources
Reduction in hardware and device costs.
Improved employee productivity
Cost-effective
Improved Profitability
Reduce carbon footprint

Microsoft Remote Desktop Services makes it easy for busy enterprise organizations to stay productive and remain competitive in today’s aggressive marketplace. An organization's end-users can be given access to their own specific desktops from any location, anytime, using any approved device. Additionally, users can access Microsoft applications without having an effect on their device's resource capacity or performance.

Reviews from Real Users

“What I found most valuable in Microsoft Remote Desktop Services is accessibility because the solution lets you take control of your computer remotely, and that's a good feature.” Pascal B., IT consultant at Secoptrial

“The most valuable features of Microsoft Remote Desktop Services are unification, central management, and accessibility.” Jan S. Solution Architect at a tech services company

“The most valuable features are that it is fast and cost-effective. I am not aware of a replacement currently on the market.” Ramon H. Director at Empaco

Microsoft

Sample Customers

Au Bon Pain, BELL (Building Educated Leaders for Life)

Bank Alfalah Ltd.

Buyer's Guide

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March 2026

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