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LogicMonitor vs Sentry comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.7
LogicMonitor improved cost savings, operational efficiencies, downtime, resource allocation, alert management, productivity, and customer satisfaction with advanced insights and tool consolidation.
Sentiment score
3.9
Sentry quickly resolves errors, boosts productivity, reduces downtime, improves user experience, and allows focus on new features.
The return is more of value and savings in preventing costly downtime, making the savings of about $60,000 which we would have lost without LogicMonitor, and in IT staff efficiency, we save approximately 15 hours a week.
 

Customer Service

Sentiment score
7.9
LogicMonitor's customer service is praised for fast responses, knowledgeable staff, 24/7 availability, and effective problem-solving, but varies by location.
Sentiment score
4.0
Sentry's comprehensive documentation and community support reduce reliance on customer service, with support rated 3.5 out of 5.
Customer support is on point and very well trained.
We have not contacted their technical support because everything is easy to set up under Sentry.
 

Scalability Issues

Sentiment score
7.9
LogicMonitor scales efficiently for thousands of devices, offering automation, role-based access control, and seamless growth with minimal challenges.
Sentiment score
7.5
Sentry is praised for its robust scalability, handling large-scale operations efficiently, even with high user volumes and complex environments.
We have not encountered any scalability issues with Sentry.
 

Stability Issues

Sentiment score
8.1
LogicMonitor is highly stable, with minimal downtime, strong alerting features, frequent updates, and high user satisfaction.
Sentiment score
7.5
Users praise Sentry's stability, citing few downtimes and robust features contingent on user skills, with high ratings.
 

Room For Improvement

LogicMonitor users seek enhanced monitoring customization, automation, reporting, performance monitoring, and improved alarm, topology, dashboards, and email alert features.
Users seek Sentry improvements in integrations, analytics, customization, interface, debugging, personalization, mapping, documentation, and cloud capabilities.
I wish the user interface would be customizable to allow users to create personal context-specific workspaces to hide irrelevant data, rather than trying to have a one-size-fits-all interface.
Integrations or single sign-on capability with Microsoft would be beneficial for securing all assets.
 

Setup Cost

LogicMonitor offers competitive pricing at $7.75 per device, with discounts, and justifies its cost through robust functionality.
Sentry offers flexible, cost-effective pricing with easy plan transitions and customizable options for enterprise users.
Compared to New Relic, it provides the necessary features at a cheaper cost, especially since we moved infrastructure monitoring to Azure.
 

Valuable Features

Dashboards provide interactive visualization, custom monitoring, robust reporting, and integration with alerts, Google Maps, NetFlow, and AI-driven anomaly detection.
Sentry provides robust error management, performance monitoring, and seamless integration with platforms, enhancing developer collaboration and application efficiency.
The dynamic alerting and root cause analysis have helped us fix issues before they cause a full-blown outage or degrade performance for end users.
Real-time error tracking helps our Quality Assurance team easily identify the root causes of problems or bugs and promptly inform the developers about specific issues.
At this time, I focus on finding and fixing bugs.
Sentry provides real-time error tracking which is invaluable for identifying and resolving issues quickly.
 

Categories and Ranking

LogicMonitor
Ranking in Application Performance Monitoring (APM) and Observability
27th
Average Rating
9.0
Reviews Sentiment
7.4
Number of Reviews
27
Ranking in other categories
Network Monitoring Software (24th), IT Infrastructure Monitoring (23rd), Container Monitoring (7th), Cloud Monitoring Software (18th), AIOps (13th)
Sentry
Ranking in Application Performance Monitoring (APM) and Observability
11th
Average Rating
8.6
Reviews Sentiment
6.7
Number of Reviews
14
Ranking in other categories
Debugging (1st)
 

Mindshare comparison

As of October 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of LogicMonitor is 0.8%, up from 0.6% compared to the previous year. The mindshare of Sentry is 5.8%, up from 5.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Market Share Distribution
ProductMarket Share (%)
Sentry5.8%
LogicMonitor0.8%
Other93.4%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Maxwell Miya - PeerSpot reviewer
Has improved service reliability and reduced downtime by providing full visibility into infrastructure
I wish the user interface would be customizable to allow users to create personal context-specific workspaces to hide irrelevant data, rather than trying to have a one-size-fits-all interface. This would go a long way, as would introducing a usage-based pricing model for data ingestion, per GB of metrics or logs alongside a device-based model similar to New Relic, which would be more attractive for cloud-native companies with dynamic infrastructure. While dynamic alerting is great, the overall alerting system can be complex to configure. If LogicMonitor looks into going beyond the topology-based correlation to include AI that can group related alerts from different parts of the stack into a single probable cause incident, that will significantly improve the system.
Abdullah Baig - PeerSpot reviewer
An easy-to-use solution that has a good dashboard, performs well, and provides flexible pricing
Sentry was easy to learn compared to New Relic and Azure Monitor. I saw some valuable input. It took us the least amount of time to see how Sentry is valuable. It took just a few minutes. Session Replay provides a replay of the recorded errors. It is a good feature. Azure Monitor does not have this feature. The error reporting is straightforward. We can see everything that we need to see. The dashboard seems pretty fine. The product performs well. We can see the user's IP addresses.
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Manufacturing Company
11%
Financial Services Firm
11%
Healthcare Company
8%
Computer Software Company
17%
Comms Service Provider
11%
Financial Services Firm
10%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise9
Large Enterprise8
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise3
Large Enterprise3
 

Questions from the Community

What is the best network monitoring software for large enterprises?
It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...
What do you like most about LogicMonitor?
LogicMonitor helps us prevent potential downtime. It's pretty good. It generates low-level warnings that aren't necessarily preemptive but can still alert us to issues we should investigate. These ...
What is your experience regarding pricing and costs for LogicMonitor?
The pricing can vary yearly or monthly, depending on the clients we're working with and their size and scale. For example, the pricing for a customer with ten thousand licenses versus a hundred lic...
What is your experience regarding pricing and costs for Sentry?
Do you know anything about the pricing aspect, the licensing costs, setup cost of Sentry product?
What needs improvement with Sentry?
What would you like to see improved or enhanced in Sentry in the future? Are there any specific features that you would like to see included in the next releases of Sentry?
 

Comparisons

 

Overview

 

Sample Customers

Kayak, Zendesk, Ted Baker, Trulia, Sophos, iVision, TekLinks, Siemens
Dropbox, Airbnb, Stripe, Uber
Find out what your peers are saying about LogicMonitor vs. Sentry and other solutions. Updated: September 2025.
869,566 professionals have used our research since 2012.