Zenoss Cloud and Lenovo XClarity Controller are leading products in IT infrastructure management. Users are happier with the advanced features and robust support of Lenovo XClarity Controller. Despite this, Zenoss Cloud offers notable ease of deployment and customer service, making it a competitive option.
Features: Zenoss Cloud users value its comprehensive monitoring capabilities, scalability, and ease of integration with third-party tools. Lenovo XClarity Controller stands out with its automation features, robust integration with Lenovo hardware, and centralized management capabilities.
Room for Improvement: Zenoss Cloud users suggest enhancing reporting accuracy, interface performance, and extending support for hybrid environments. Lenovo XClarity Controller could improve user documentation, streamline the setup process, and enhance multi-vendor support.
Ease of Deployment and Customer Service: Zenoss Cloud is praised for its smooth deployment process and responsive customer support. Lenovo XClarity Controller, while efficient in deployment, receives mixed feedback on customer service responsiveness.
Pricing and ROI: Zenoss Cloud users find its setup cost to be reasonable with quick ROI, citing value in its flexible pricing. Lenovo XClarity Controller users report higher initial costs but justify the expense with solid long-term ROI.
Lenovo ThinkSystem servers contain an integrated service processor, XClarity Controller (XCC), which provides advanced service-processor control, monitoring, and alerting functions. This document summarizes the features of XCC and the upgrades available to ThinkSystem servers.
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