We performed a comparison between LeadSquared and Microsoft Dynamics CRM based on real PeerSpot user reviews.
Find out in this report how the two CRM solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The initial setup is very easy."
"LeadSquared's most valuable features are it comes equips with all the basic features of a CRM. It integrates well with our existing systems and is user-friendly."
"Microsoft Dynamics CRM is easy to use, the UI is very good, and it has many capabilities."
"The product is user-friendly."
"The most valuable features of Microsoft Dynamics CRM are its easy operations and functionality."
"The support is brilliant. All OEMs are pretty helpful."
"The most valuable features of Microsoft Dynamics CRM are all the filters and possible reports."
"Dynamics is easy to use. There are several fields I can filter."
"The most valuable feature of Microsoft Dynamics CRM is the flexibility with Microsoft Office 365."
"The most valuable feature of Microsoft Dynamics CRM has to be its interface...Microsoft Dynamics CRM has a user-friendly platform."
"The notifications and workflow management can be improved in LeadSquared."
"The solution can get quite expensive, especially as you add more users."
"From my experience, the solution's tech support could improve with a quicker response time."
"Microsoft Dynamics CRM is not that customizable, you can customize it, but a lot of it is still pre-built in a way that you have a lot of details in there that you don't need."
"Overall, the solution could be made to be more user friendly."
"Sometimes Microsoft's support can be difficult to contact, and it can take a while to get a response to a ticket."
"If there was a bit more automation, specifically for marketing tasks, that would be ideal."
"The price of Microsoft Dynamics CRM could improve."
"Microsoft Dynamics CRM could improve by being more user-friendly."
"Microsoft Dynamics CRM could improve by making it easier to export data to SharePoint because most of our customers use SharePoint. They have to log into a Microsoft environment platform from their SharePoint for access should be made easier. Additionally, if the customer portal was enhanced for it to be customized it would be a benefit."
LeadSquared is ranked 28th in CRM with 2 reviews while Microsoft Dynamics CRM is ranked 2nd in CRM with 68 reviews. LeadSquared is rated 7.6, while Microsoft Dynamics CRM is rated 7.6. The top reviewer of LeadSquared writes "Reliable and offers helpful technical support but is expensive". On the other hand, the top reviewer of Microsoft Dynamics CRM writes "Intuitive APIs, customizable design, but dashboards could improve". LeadSquared is most compared with Zoho CRM, ExtraaEdge and Salesforce Marketing Cloud, whereas Microsoft Dynamics CRM is most compared with Salesforce Sales Cloud, SAP CRM, ServiceNow, Siebel CRM and monday.com. See our LeadSquared vs. Microsoft Dynamics CRM report.
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