Lansweeper vs Samanage comparison

Lansweeper and SolarWinds are both solutions in the IT Asset Management category. Lansweeper is ranked #2 with an average rating of 8.4, while SolarWinds is ranked #13 with an average rating of 8.0. Lansweeper holds a 9.9% mindshare in IAM, compared to SolarWinds’s 2.1% mindshare. Additionally, 100% of Lansweeper users are willing to recommend the solution, compared to 100% of SolarWinds users who would recommend it.

Lansweeper

Read 17 Lansweeper reviews

2,174 Views
2,152 Comparison Views

100% willing to recommend

Samanage

Read 3 Samanage reviews

743 Views
372 Comparison Views

100% willing to recommend

Lansweeper

Samanage

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Executive SummaryUpdated on Dec 18, 2024

Samanage and Lansweeper compete in IT management, offering unique strengths. Samanage stands out for support and user satisfaction, while Lansweeper provides comprehensive functionalities with deep asset visibility.

Features: Samanage offers asset management, service desk capabilities, robust integrations, superior incident management, and user satisfaction. Lansweeper provides extensive discovery, inventory capabilities, detailed network insights, asset data analysis, and deeper asset visibility.

Ease of Deployment and Customer Service: Samanage features intuitive deployment, strong customer service, and guided implementation. Lansweeper, requiring more configuration, is supported by rich online resources and detailed documentation.

Pricing and ROI: Samanage has a straightforward pricing scheme, delivering quick ROI through efficient setup and supportive infrastructure. Lansweeper may have a higher initial cost but offers valuable long-term ROI through detailed inventory insights.

To learn more, read our detailed Lansweeper vs. Samanage Report (Updated: September 2025).

Buyer's Guide

Lansweeper vs. Samanage

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Lansweeper

Ranking in IT Asset Management

2nd

Average Rating

8.4

Reviews Sentiment

6.3

Number of Reviews

Ranking in other categories

No ranking in other categories

Samanage

Ranking in IT Asset Management

13th

Average Rating

7.6

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Help Desk Software (18th), IT Service Management (ITSM) (18th), License Management (12th)

Mindshare comparison

As of October 2025, in the IT Asset Management category, the mindshare of Lansweeper is 9.9%, down from 12.1% compared to the previous year. The mindshare of Samanage is 2.1%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Asset Management Market Share Distribution
Product	Market Share (%)
Lansweeper	9.9%
Samanage	2.1%
Other	88.0%

IT Asset Management

Featured Reviews

Victor Vu

Regional IT Infrastructure Operations Specialist at Deheus

Efficient asset management with room to address pricing and security concerns

We use Lansweeper primarily for scan discovery and device access discovery within our IT environment The use of Teams for EdgeScript agent and agentless scanning of devices within our network proves valuable. It provides us with detailed information such as GPU, CPU, memory, and OS after scanning…

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Moldir Shynggys

Application Security Analyst at a tech services company with 51-200 employees

Great filtering feature and a good analytics dashboard

Samanage is our ticketing system and users email us with their issues which we're then able to prioritize. We are customers of Samanage The best feature of Samanage is filtering. It also allows us to create a solution for recurring issues. It's like having a stack overflow in the company. I like…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"What I appreciate best about Lansweeper is the scanning itself, as setting up scanning was relatively easy, and the reporting was comprehensive with numerous different reporting options, including a feature for creating your own reports."

"A great value is the fact that it supports multiple platforms, and it is agentless. Obviously, it still requires credentials, but being agentless makes it much easier to deploy, especially for a small business. It leaves fewer things to maintain. Especially for a small or medium business, it is a tremendous product."

"It is very flexible and very powerful. The reporting scripts that are continually posted are a real benefit. It makes it easier for someone who is a consumer, but not necessarily a power user, to quickly create and run reports, get updates, and know what tasks need to be performed."

"The solution provides inventory information that is very important to our company."

"One valuable feature is the ability to monitor log-on times, providing insights into whether users are rebooting their machines as claimed. This is useful in scenarios where users may not be aware of the need to reboot for system optimization. Lansweeper helps verify such information by collecting log data. Another noteworthy feature is the capability to track CPU, memory, and network usage on workstations at intervals, say every thirty minutes. This allows me to assess the user's experience and validate their claims about resource consumption. For instance, if a user complains about high memory usage, Lansweeper enables me to verify the actual usage and address the issue accurately. This level of monitoring granularity is something I find particularly useful and haven't seen in many other tools."

"The use of Teams for EdgeScript agent and agentless scanning of devices within our network proves valuable."

"Lansweeper is very easy to use, and its technical support is very good."

"Its functionality is very solid. The best part about it is that, when you have issues in getting information back from nodes, it tells you what the issue is, and you can quickly go to the specific nodes and respond to or repair those. There is an agent option, but to me, as a small business, the preference is to avoid agents where possible because you probably don't have the staff to keep up with them all."

More Lansweeper pros

"The best part is the ability to keep records, especially incident records. It's easy to use the tool to store data and monitor it."

"The solution has a great filtering feature."

Cons

"I don't have any complaints about it, and I've never really had any issues. It isn't wizard-driven or anything like that, but it doesn't need to be. For someone who is not familiar with system administration, it would be daunting. There would be a lot of info there. They wouldn't necessarily know what to do, but that's not its target audience. For its target audience, in particular, it doesn't need to change. It is really a good tool."

"The help desk is not exactly its strong suit."

"In Lansweeper, reporting has some glitches. Reporting needs to be more customized as per customer requirements."

"The support experience hasn't been satisfactory. Establishing a direct connection with someone is challenging, as communication is limited to chat or forums through a web link. There's a lack of direct interaction with support personnel, making it difficult to have real-time conversations or seek immediate assistance, which is not ideal."

"In Vietnam, there's no Lansweeper office, making it difficult to find the right vendor to get the license."

"Lacks an end-to-end asset management tool."

"The feature to deploy software in endpoints needs to be improved."

"For example, Lansweeper can scan 7-Zip version 7.2, but when a new version 7.3 comes out, Lansweeper shows it as new software, requiring us to manually add this software to the whitelist or change it in reports; it should be counted as the previous version."

More Lansweeper cons

"The setting up process is not quite easy. It's quite difficult."

"The system shuts down about once a month which is frustrating."

Pricing and Cost Advice

"The Lansweeper's price has increased and is now on par with or even higher than competitors, it still offers significant value in the area of IT asset management."

"It is not high and it is fair according to the worth it offers."

"Its cost is terrific. It has a great price and is cost-effective, and the license is free under a hundred nodes. I like the fact that it gets regular updates. Of course, it notifies you of the product and you can patch it and all that, but I like the fact that it is very affordable for the number of nodes. A company with three or four computers doesn't need it, but a company that has dozens or hundreds has to have some kind of governance. It can do everything such as Windows, Linux, and network devices, and the discovery is really intelligent. For example, you'd find smart devices, IOTs, and things like that. I'm very happy with it."

"On a scale from one to ten, where one is cheap, and ten is expensive, I rate Lansweeper's pricing a seven out of ten."

"It actually costs some money in the long run because of the licensing model."

"It is expensive."

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Top Industries

By visitors reading reviews

Computer Software Company

Manufacturing Company

Healthcare Company

Government

Manufacturing Company

13%

Construction Company

12%

Financial Services Firm

10%

Performing Arts

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	3
Midsize Enterprise	3
Large Enterprise	8

No data available

Questions from the Community

What do you like most about Lansweeper?

One valuable feature is the ability to monitor log-on times, providing insights into whether users are rebooting their machines as claimed. This is useful in scenarios where users may not be aware ...

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What is your experience regarding pricing and costs for Lansweeper?

It is quite cheap compared to other solutions, and the installation was very easy.

See all answers

What needs improvement with Lansweeper?

I don't think there's room for improvement with Lansweeper that I can think of. You can always improve, but it depends on the case scenario. For me, it's sufficient for now. For somebody else, they...

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What do you like most about Samanage?

The best part is the ability to keep records, especially incident records. It's easy to use the tool to store data and monitor it.

See all answers

What needs improvement with Samanage?

We mainly use it for incident logging. We'd like to add service request functionality, but we don't have the knowledge to configure the requests and the workflows properly. We'd like to integrate o...

See all answers

What is your primary use case for Samanage?

I use it for incident recording based on your inventory.

See all answers

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Compared 18% of the time

Device42 vs Lansweeper

Compared 10% of the time

Qualys VMDR vs Lansweeper

Compared 10% of the time

Spiceworks vs Lansweeper

Compared 6% of the time

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ServiceNow vs Samanage

Compared 50% of the time

Freshservice vs Samanage

Compared 34% of the time

Ameyo Fusion CX vs Samanage

Compared 8% of the time

SolarWinds Service Desk vs Samanage

Compared 8% of the time

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Product Reports

Buyer's Guide

Lansweeper

September 2025

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Buyer's Guide

Help Desk Software

September 2025

Download Samanage product report

Overview

Managing IT has never been a bigger challenge. Hardware, software, and users can be anywhere at any time, making IT environments extremely dynamic and often complex. A seemingly simple question has become terribly difficult to answer: ‘Who is using what?’ This question inspired Lansweeper and still drives us today. We believe that answering it is crucial to tackle and simplify many of the challenges IT professionals face every day.

MISSION
At Lansweeper we develop and support our software which builds and leverages a system of record in any IT environment.

Lansweeper

"Samanage enables organizations worldwide to deliver a superior service experience. Samanage’s IT service management software accelerates efficiency and visibility into services requested and delivered across an organization, making it easy to continuously streamline process improvement and greater productivity. The fully integrated service desk and asset management solution utilizes a SaaS/multi-tenant platform, allowing IT and other service providers to effectively manage and connect service requests to IT assets. The revolutionary user interface delivers an unmatched user experience and enables code-free customization, allowing customers to fully deploy a robust ITSM solution in days not months or years. "

SolarWinds

Sample Customers

Information Not Available

SXSW, PRA Group, Fandango, Inteva Products, Amherst College, Tensator

Buyer's Guide

Lansweeper vs. Samanage

September 2025

Free Report: Lansweeper vs. Samanage

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