We performed a comparison between Kiteworks and Microsoft 365 Business based on real PeerSpot user reviews.
Find out in this report how the two Content Collaboration Platforms solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution removes the limitations with file attachment size that is found with regular email."
"We can see when people are sending things. We can definitely see who is sending to whom. From the administrative logs, we can see who is sending to an outside entity, and those logs are retained for quite a while."
"The benefits that Kiteworks has provided to its customers in terms of data sovereignty."
"The best part of this solution is that we can generate multiple reports about how the data is transferred and about user information or IP."
"The top two features are the two-factor authentication, which is pretty good. It's easily understood by the users. And their API is rather robust. We have numerous integrations that work off the API."
"The most valuable aspect of Kiteworks is undoubtedly the private content network. This feature is particularly beneficial for us. Furthermore, it serves as a centralized platform that enables us to track and manage our information exchange."
"We could see whether the customer with whom we shared a file had downloaded it, which was not available with GitHub."
"I like Kiteworks or Accellion because it's continuously upgraded. I also know that it probably works with a lot of clients."
"Offers a great load utilization tool."
"Microsoft Teams is the feature that I am currently leveraging for meetings, conferencing, and search-based functionalities. We've been able to extend some applications to Microsoft Teams."
"It's painless."
"Valuable features are video conferencing, email, and Office suite."
"It's simple and easy to use."
"I like the flexibility of Microsoft 365 Business."
"The deployment is very easy."
"The most valuable features of Microsoft 365 Business are the collaboration and it can be used anywhere. For example, I can carry out my job functions from home."
"We have experienced a few hiccups and bugs when using the admin console and from a user perspective."
"It could be more stable. In the next release, it would be better if it was more stable with improved performance."
"The one feature, which I have also requested directly to Kiteworks, is to have a scheduled upgrade function. Currently, one of my engineers logs in after hours for the upgrade. We're a hospital, and we're 24/7, but the primary users are seven to five. So, we log in the early evening just to push a button to tell it to do the update. It would be nice if that could be very easily scheduled."
"It would be nice if Kiteworks could provide a free version of the platform so that it could be used for a certain number of file transfers. We could be charged a fee if we exceeded the number of allotted file transfers."
"Kiteworks could benefit from enhancing the proposal knowledge base section, specifically regarding the type of work involved. Currently, the knowledge base seems insufficiently dedicated to this topic, making it challenging for new users to access the relevant administrative law. Improving the visual aids and providing clearer explanations could alleviate this issue."
"File location could be improved."
"In my experience, their technical support can be a little slow."
"I would like to see immediate releases of fixes because now it takes at least a week. If that time span can be reduced to one day or two days, that would be very helpful for users so that things are sorted and transactions work smoothly."
"As an example, there isn't a clean transfer to a Google Doc outside of hosting it as a .docx file."
"There are loads of holes in security and I'd like to see better integration with security products."
"The price can always be improved."
"The solution could work to offer better security."
"It would be ideal if the solution offered a free version. Currently, there are only paid options available."
"It can be heavy and it sometimes takes time to access the application."
"It's a little hard to use. It could also be cheaper."
"It could be cheaper, but I don't know if this is possible."
Kiteworks is ranked 10th in Content Collaboration Platforms with 12 reviews while Microsoft 365 Business is ranked 8th in Content Collaboration Platforms with 240 reviews. Kiteworks is rated 8.8, while Microsoft 365 Business is rated 8.4. The top reviewer of Kiteworks writes "A unified, secure way to share sensitive content, with no file size limitations". On the other hand, the top reviewer of Microsoft 365 Business writes "Improves productivity and allows team collaboration in organizations". Kiteworks is most compared with Sterling Commerce Connect:Direct, MOVEit, Fortra's GoAnywhere MFT, SharePoint and Cisco Secure Email Threat Defense, whereas Microsoft 365 Business is most compared with Google Workspace, Microsoft Intune, ManageEngine Endpoint Central, Windows Autopilot and Jamf Pro. See our Kiteworks vs. Microsoft 365 Business report.
See our list of best Content Collaboration Platforms vendors.
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