Kiteworks vs Microsoft 365 Business comparison

Why PeerSpot?

Kiteworks and Microsoft are both solutions in the Content Collaboration Platforms category. Kiteworks is ranked #14 with an average rating of 8.0, while Microsoft is ranked #7 with an average rating of 8.5. Kiteworks holds a 2.7% mindshare in CCP, compared to Microsoft’s 3.1% mindshare. Additionally, 100% of Kiteworks users are willing to recommend the solution, compared to 97% of Microsoft users who would recommend it.

Kiteworks

Read 13 Kiteworks reviews

6,564 Views
1,247 Comparison Views

100% willing to recommend

Microsoft 365 Business

Read 252 Microsoft 365 Business reviews

10,626 Views
4,357 Comparison Views

97% willing to recommend

Kiteworks

Microsoft 365 Business

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Executive SummaryUpdated on Jun 29, 2025

Kiteworks and Microsoft 365 Business are competitors in providing secure management platforms for enterprise data and collaboration. Microsoft 365 Business appears to have an edge due to its comprehensive suite of integrated apps and seamless cloud collaboration capabilities which many users find justifies its cost.

Features: Kiteworks offers strong security features, focusing on controlled file sharing and data privacy, with key attributes like advanced encryption, two-factor authentication, and robust APIs for integration. Microsoft 365 Business is favored for its versatile suite, including Teams, SharePoint, and Outlook, enabling comprehensive office productivity and seamless integration with other Microsoft services.

Room for Improvement: Kiteworks could benefit from enhancing its user interface and expanding third-party integrations for broader application. It also might improve its scalability options to accommodate growing businesses better. Microsoft 365 Business could enhance its security measures further for highly sensitive data sectors and offer more customization options for its bundled applications. Some users desire a more straightforward setup for specific features beyond the basic deployment.

Ease of Deployment and Customer Service: Kiteworks employs a tailored deployment model with high-touch support and specialized integration, suitable for complex environments but potentially slower to deploy. Microsoft 365 Business benefits from standardization, offering easy deployment, extensive resources, and efficient customer services, favored for smooth onboarding processes.

Pricing and ROI: Kiteworks involves higher setup costs reflecting its specialized security features, providing a significant ROI for security-focused enterprises. Microsoft 365 Business has a scalable pricing model that offers value with bundled services and comprehensive cloud features, providing tech buyers better ROI due to its broader functionalities and integration capabilities, making it a cost-effective office solution.

To learn more, read our detailed Kiteworks vs. Microsoft 365 Business Report (Updated: September 2026).

Buyer's Guide

Kiteworks vs. Microsoft 365 Business

September 2026

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Helped 920,769 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Kiteworks

Ranking in Content Collaboration Platforms

14th

Average Rating

8.6

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Enterprise Content Management (15th), Email Security (27th), Managed File Transfer (MFT) (7th), Secure Email Gateway (SEG) (9th)

Microsoft 365 Business

Ranking in Content Collaboration Platforms

7th

Average Rating

8.4

Reviews Sentiment

6.2

Number of Reviews

252

Ranking in other categories

Mobile Device Management (MDM) (1st)

Mindshare comparison

As of November 2026, in the Content Collaboration Platforms category, the mindshare of Kiteworks is 2.7%, up from 2.4% compared to the previous year. The mindshare of Microsoft 365 Business is 3.1%, up from 2.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Content Collaboration Platforms Mindshare Distribution
Product	Mindshare (%)
Microsoft 365 Business	3.1%
Kiteworks	2.7%
Other	94.2%

Content Collaboration Platforms

Featured Reviews

KishoreT-Review

Associate Consultant at a tech consulting company with 10,001+ employees

Streamlined global file sharing with user-friendly interface and self-service capabilities

I'm not a network expert, however, there must be some room for improvement. Perhaps there could be a notification to users about their bandwidth or network packet loss. If users receive such notifications, they can understand any disruptions are due to issues with their network or bandwidth rather than the site or Kiteworks. Additionally, I work from offshore India, and I told my client manager to communicate with the Kiteworks forum salesman regarding one feature. I noticed the Kiteworks login UI is very basic, lacking customization. Allowing more HTML tags to add hyperlinks or user-friendly information on the home page would be very useful.

Read full review

Jitender Singh

Principle Consultant at Akaal Cyber Solutions

Comprehensive cloud tools have unified identity security and device management for my clients

I would suggest a lower cost for my clients because Microsoft 365 has many other licenses that provide different types of features. Microsoft 365 Business covers most of their requirements, and for the other parts, they use other third-party tools for cybersecurity. Although Microsoft 365 Business offers some cybersecurity features, it does not offer everything, such as endpoint detection response and mitigation. For those, clients need to buy a higher version of a license, such as Enterprise E1 or E5. I think Microsoft 365 Business can be improved if it adds more features such as endpoint detection or more features from Microsoft Defender, including cloud app security. With cloud app security, the application status or application logs can be monitored. Currently, cloud app security is not part of Microsoft 365 Business. You have to purchase a standalone license for that. If that can be added, it can increase the volume of purchases for Microsoft 365 Business.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The top two features are the two-factor authentication, which is pretty good. It's easily understood by the users. And their API is rather robust. We have numerous integrations that work off the API."

"It’s a great product that you should seriously consider and take the first step by training."

"The best part of this solution is that we can generate multiple reports about how the data is transferred and about user information or IP."

"As a file-sharing application, it's an absolute 10 out of 10."

"I like Kiteworks or Accellion because it's continuously upgraded. I also know that it probably works with a lot of clients."

"We can see when people are sending things. We can definitely see who is sending to whom. From the administrative logs, we can see who is sending to an outside entity, and those logs are retained for quite a while."

"The solution can be used remotely, including from mobiles, and it's easy to upload and share files."

"The most valuable feature is the ability to send a large file of 30 GB in size and more. In Outlook and other email applications, you cannot send files that are larger than 20 MB. But with Kiteworks, 30 GB is transferable by default and, with the proper approval, a file of up to 100 GB can be sent. It makes file transfer very easy and smooth."

More Kiteworks pros

"The best feature of the solution is its flexibility."

"It's painless."

"It's strictly in the cloud, so the company doesn't need to invest in hardware to install their Active Directory. So I find that it's a cost-effective alternative."

"The current product they provide has been very satisfying, the email service has been operating perfectly, and Dynamics CRM is the best and competes well with the non-CRM products in the market, such as Salesforce."

"It works great for sending and receiving mail and is very easy to use and navigate around everything."

"It is easy to deploy and do the settings, and it has also been stable."

"We are very happy with the solution and its capabilities."

"The solution comes with many applications as part of the package which is useful."

More Microsoft 365 Business pros

Cons

"File location could be improved."

"There are always issues when there are bugs or upgrades. The challenge with upgrading is getting more storage from the customer. Every time we have a new version, it requires additional storage. This means that the customer would need to procure more storage for their server, which they don't like because it means additional cost to them. So, I think my request would be that the version upgrades don't require any significant storage requirement."

"It could be more stable. In the next release, it would be better if it was more stable with improved performance."

"It would be nice if Kiteworks could provide a free version of the platform so that it could be used for a certain number of file transfers. We could be charged a fee if we exceeded the number of allotted file transfers."

"Kiteworks could benefit from enhancing the proposal knowledge base section, specifically regarding the type of work involved. Currently, the knowledge base seems insufficiently dedicated to this topic, making it challenging for new users to access the relevant administrative law. Improving the visual aids and providing clearer explanations could alleviate this issue."

"We have experienced some issues with stability due to bugs."

"We have experienced a few hiccups and bugs when using the admin console and from a user perspective."

"We mainly had stability issues with kiteworks, where we were pushing the limits of its capability."

More Kiteworks cons

"Technical support could be better."

"Sometimes it is quite hard to get a grasp on what features are going to be available at what time."

"The program's UI could be faster."

"The cost is on the high end."

"Previously, it was on concurrent basis access, but currently, it's on named user access. That's the biggest challenge we have, but we are looking to integrate SharePoint whereby we can have a portal where we can have the non-core users access via Sharepoint. That's what I'm looking to have an update on. So the cost is a bit of an issue."

"It should support the local language. It should also be cheaper."

"The solution could have better integration with other applications."

"The pricing of the solution could be better."

More Microsoft 365 Business cons

Pricing and Cost Advice

"They changed it midstream. We were being charged a certain flat rate for SFTP traffic. For whatever reason, at the beginning of the year, our pricing changed, and we are now being charged more for using a feature of the product than we were when we first bought it. That has been our experience with billing. It turned out to be more expensive than when we started with it."

"The license management is changing and confusing. If I could make one change to it, it would be better license management through the API."

"It is not really expensive. I mean, to me it's obviously expensive, but it's worth it."

"I believe it's a little costly, but given the faith that we put into it from a security perspective to maintain the integrity of our patient information that is being transferred through this system, that's a small price to pay. So, on the surface, it might look like a lot of money, but depending on the need for security, which is where we feel it shines, it's okay price-wise."

"The solution is very expensive because we are buying with Malaysian Ringgit and it's sold in US dollars."

"The price of Kiteworks is reasonable."

"If you go with Microsoft, they will give you 80 GB in advance and all those kinds of features. They will also keep asking you to go from E1 to E2, E2 to E3, and now E5. Their prices are high, but as long as the organization is happy to pay and your emails are working seamlessly, it shouldn't be an issue."

"The product is expensive and the licensing costs are yearly."

"The price of the solution is costly but it is fair for what is offered. I have found that the billing model can definitely be improved. Currently, it is not very transparent. It is a big problem, especially in cloud-based models."

"The solution is not very expensive."

"We pay a monthly subscription fee for the license."

"Microsoft 365 Business is expensive."

"Licensing fees are paid annually."

"It is not so expensive."

More Microsoft 365 Business pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

12%

Comms Service Provider

11%

Government

10%

Manufacturing Company

Construction Company

17%

Outsourcing Company

14%

Financial Services Firm

Marketing Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	3
Large Enterprise	11

By reviewers
Company Size	Count
Small Business	115
Midsize Enterprise	44
Large Enterprise	104

Questions from the Community

What is Kiteworks?

Kiteworks is a secured file sharing platform that enables users to collaborate with different parties across a robust offering of secured protected channels. Users have the option of virtual privat...

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What needs improvement with Kiteworks?

See all answers

What advice do you have for others considering Kiteworks?

Scalability is impressive. It can be highly available, resilient, and scalable infrastructure. I can confidently give it a nine. It suits any level of organization, whether a small setup with two a...

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What is your experience regarding pricing and costs for Microsoft 365 Business?

My experience with pricing, setup cost, and licensing shows that pricing is reasonable, but it depends on the plan, as some advanced security features require higher-tier licenses.

See all answers

What needs improvement with Microsoft 365 Business?

I have one concern regarding Microsoft 365 in Outlook; if I am using the new Outlook version and I have sent an email to someone using the Classic Outlook, I am not able to recall it, as to recall ...

See all answers

What is your primary use case for Microsoft 365 Business?

Since I joined my organization, I have been using Microsoft 365 Business for almost two years. Microsoft 365 Business is used for applications like Teams, Outlook, Excel, and Word, which are common...

See all answers

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Product Reports

Buyer's Guide

Kiteworks

October 2026

Download Kiteworks product report

Buyer's Guide

Microsoft 365 Business

October 2026

Download Microsoft 365 Business product report

Also Known As

Accellion

Microsoft 365 E3, Microsoft 365 E5, Microsoft 365 F1, MS 365 Business

Overview

Kiteworks provides secure enterprise file sharing with mobile access and collaboration tools, supporting up to 100 GB transfers. It ensures data safety with encryption and offers a smooth interface for independent data management.

Kiteworks is tailored for effective large-scale data transfers using SFTP, email, and web. It supports two-factor authentication, antivirus scanning, and seamless integration with SSO to minimize administrative tasks. Users benefit from a centralized platform that offers visibility and control over data exchanges, receiving activity notifications and managing encryption keys independently. Despite its strengths, technical support and interface stability need improvement, along with the introduction of automated LDAP syncing and expanded knowledge resources.

What features make Kiteworks stand out?

Mobile Access: Facilitates secure data handling on-the-go.
Enterprise File Sharing: Enables large file transfers with up to 100 GB limit.
Collaboration Tools: Streamlines team efforts and file sharing.
Enhanced Security: Includes two-factor authentication and antivirus scanning.
SSO Integration: Reduces administrative tasks for efficient user management.

What ROI benefits should users seek in reviews?

Data Security: High level of encryption ensures sensitive data protection.
Efficient Management: Independent data handling and activity alerts improve workflow.
Administrative Ease: SSO and centralized logs simplify oversight and reduce complexity.

Organizations in sectors like healthcare and finance utilize Kiteworks to securely share and transfer sensitive data, from medical records to credit card information, ensuring compliance and data integrity. Industries benefit from its automated data transfer and secure communication capabilities, critical for operations ranging from air quality monitoring to banking transactions.

Kiteworks

Microsoft 365 Business offers a comprehensive suite of tools for communication, collaboration, and productivity, providing seamless integration and cloud accessibility across apps like Teams, Outlook, and SharePoint, ensuring businesses can operate efficiently and flexibly.

Designed for modern work environments, Microsoft 365 Business enhances productivity through apps like OneNote and Power BI. Its integration across Word, Excel, and PowerPoint enables efficient data management and communication across devices, boosting workflow and collaboration. Despite some limitations in platform integration and scalability, its user-friendly interface, high security, and automatic updates promote broad adoption. Issues with interface complexity, licensing, and responses from technical support require attention. Enhanced AI integration and reduced resource consumption could further improve user experience.

What are the key features of Microsoft 365 Business?

Seamless Collaboration: Facilitates teamwork through integrated apps like Teams, allowing real-time collaboration and communication.
Cloud Accessibility: Ensures access across devices, supporting remote work with cloud-based features.
Integration: Provides comprehensive application bundles including Word, Excel, and PowerPoint for consistent data and file management.
Automatic Updates: Delivers regular updates without manual intervention, keeping tools current and secure.
Enhanced Productivity Tools: Features like OneNote and Power BI help streamline tasks and manage information effectively.

What benefits do users gain from Microsoft 365 Business?

Improved Communication: Through tools like Teams and Outlook, promoting effective dialogue within organizations.
Increased Productivity: Quick document sharing and editing enhance efficiency and output.
Flexible Access: Employees can work remotely or onsite with ease, ensuring continuity and adaptability.
Comprehensive Data Management: Centralized and streamlined, ensuring quick access and organization of files.
Support for Collaboration: Facilitates seamless project management with integration across Microsoft Suite components.

Microsoft 365 Business is implemented in diverse industries, supporting sectors like education, finance, healthcare, and tech. It enhances collaboration in remote work environments, enabling secure data management in compliance-focused industries. Features like enhanced email management and cloud-based document storage are leveraged to improve operations and efficiency.

Microsoft

Sample Customers

United States Securities and Exchange Commission, National Health Service, Husch Blackwell LLP, NYC Health + Hospitals, Viatris, MITRE Corporation, Chubb, Kraft Heinz, KPMG, Kohler, National Institute of Standards and Technology, Purdue Pharma, AVL

Urban Agriculture Co., The Detroit Wallpaper Co., TransBlue Facility Management, Garner Food Company

Buyer's Guide

Kiteworks vs. Microsoft 365 Business

September 2026

Free Report: Kiteworks vs. Microsoft 365 Business

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