Kiteworks vs MetaDefender Email Security Solutions comparison

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Microsoft Logo
12,659 views|10,155 comparisons
97% willing to recommend
Kiteworks Logo
172 views|123 comparisons
100% willing to recommend
OPSWAT Logo
227 views|121 comparisons
100% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Kiteworks and MetaDefender Email Security Solutions based on real PeerSpot user reviews.

Find out in this report how the two Email Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Kiteworks vs. MetaDefender Email Security Solutions Report (Updated: May 2024).
771,170 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Defender is a SaaS platform, so it offers more flexibility. Managing the permissions is easier. The solution's automated detection and response features are scalable.""The product's scalability is good.""The good part is that you don't have to configure it, which is very convenient.""Microsoft Defender for Office 365 is a stable solution.""The two main features that prove most beneficial for us are URL scanning and attachment scanning.""Microsoft Defender for Office 365's most valuable feature is its performance.""It gives us visibility into threats and, for endpoints, it helps us to prioritize threats. We used to have a lack of visibility, but now our time to detect and respond has decreased.""I like its investigation capabilities, as that is what is most important to me. It is fairly simple with a user-friendly interface."

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"The solution removes the limitations with file attachment size that is found with regular email.""We could see whether the customer with whom we shared a file had downloaded it, which was not available with GitHub.""The best part of this solution is that we can generate multiple reports about how the data is transferred and about user information or IP.""The most valuable feature is the ability to allow end-users to manage their own information and data with minimal administration. That's the best feature from my perspective.""I like Kiteworks or Accellion because it's continuously upgraded. I also know that it probably works with a lot of clients.""The most valuable feature is the ability to send a large file of 30 GB in size and more. In Outlook and other email applications, you cannot send files that are larger than 20 MB. But with Kiteworks, 30 GB is transferable by default and, with the proper approval, a file of up to 100 GB can be sent. It makes file transfer very easy and smooth.""The most valuable aspect of Kiteworks is undoubtedly the private content network. This feature is particularly beneficial for us. Furthermore, it serves as a centralized platform that enables us to track and manage our information exchange.""The solution can be used remotely; it's easy to upload and share files."

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"The sanitization is very good.""The most valuable feature of MetaDefender Email Security is the CDR. Customers purchase this solution specifically for data communication, as the other features can be obtained through other technologies that most customers already possess. Therefore, data communication serves as the foundation for the platform.""The most valuable feature is called summary reconstruction which is used to deliver encrypted files to users."

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Cons
"Microsoft Defender for Office 365 should be more proactive.""Microsoft Defender for Office 365 must improve the overall management style, including the GUI. It also needs to change the filters so that it is easy to whitelist and blacklist data.""They can improve their security in a way where a customer can know if all their attachments are safe or not to open through a report. The solution does its job perfectly, but it never reports to the customer whether those attachments have been stopped before or not.""The visibility for the weaknesses in the system and unauthorized access can be improved.""We noticed that from time to time, Microsoft's stability does have problems. Sometimes the service goes up and down. Sometimes they change without prior notice.""Microsoft wants its well-paying customers to finish testing some of its half-baked products, find bugs, and report bugs back to Microsoft's team, which is a little frustrating for those who have to manage it and roll it up to thousands of people across the organization.""We need to be able to whitelist data at the backend.""They have moved features from one console to another. Things have been moved around in the interface and it takes me time to find where certain features are."

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"There is no offboarding process for end-users in Kiteworks. It's a manual process. There is no automated syncing with LDAP and checking to see if the account is still active. It's a manual process to get people out of here, which isn't the best way.""It would be nice if Kiteworks could provide a free version of the platform so that it could be used for a certain number of file transfers. We could be charged a fee if we exceeded the number of allotted file transfers.""The one feature, which I have also requested directly to Kiteworks, is to have a scheduled upgrade function. Currently, one of my engineers logs in after hours for the upgrade. We're a hospital, and we're 24/7, but the primary users are seven to five. So, we log in the early evening just to push a button to tell it to do the update. It would be nice if that could be very easily scheduled.""In my experience, their technical support can be a little slow.""It could be more stable. In the next release, it would be better if it was more stable with improved performance.""I would like to see immediate releases of fixes because now it takes at least a week. If that time span can be reduced to one day or two days, that would be very helpful for users so that things are sorted and transactions work smoothly.""File location could be improved.""We have experienced a few hiccups and bugs when using the admin console and from a user perspective."

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"Although the number of AV engines is good, it could be better.""The DLP should be upgraded and has room for improvement.""They offer a feature called SmartLink neutralization. I have tried it before. It seemed to work most of the time; however, I had a few users for whom it just wouldn't work. Whenever they click on a link, it stays on the MetaDefender page, saying that it's scanning it and never moves forward."

More MetaDefender Email Security Solutions Cons →

Pricing and Cost Advice
  • "It's a user-base subscription."
  • "From the pricing point of view, like any other product in the market, there is scope for negotiation."
  • "Defender is a little bit more expensive as compared to others. We are in the manufacturing environment. So, we don't have a high budget for all of our endpoint devices. Its cost is a major concern for us."
  • "For licensing, it's usually a yearly package for customers who are subscribed to Office 365, but they can also pay on a monthly basis."
  • "Microsoft Defender for Office 365 is an add-on to the Office license. Many customers are purchasing this solution."
  • "Microsoft Defender for Office 365 comes with Microsoft Windows. It is free with the operating system."
  • "The solution saves money so we have seen a return on investment."
  • "Defender for 365 comes in various plans and licenses, along with other Microsoft security solutions. Purchasing this kind of package or security bundle gives good value for money, and that's what I recommend."
  • More Microsoft Defender for Office 365 Pricing and Cost Advice →

  • "It is not really expensive. I mean, to me it's obviously expensive, but it's worth it."
  • "I believe it's a little costly, but given the faith that we put into it from a security perspective to maintain the integrity of our patient information that is being transferred through this system, that's a small price to pay. So, on the surface, it might look like a lot of money, but depending on the need for security, which is where we feel it shines, it's okay price-wise."
  • "They changed it midstream. We were being charged a certain flat rate for SFTP traffic. For whatever reason, at the beginning of the year, our pricing changed, and we are now being charged more for using a feature of the product than we were when we first bought it. That has been our experience with billing. It turned out to be more expensive than when we started with it."
  • "The license management is changing and confusing. If I could make one change to it, it would be better license management through the API."
  • "The price of Kiteworks is reasonable."
  • "The solution is very expensive because we are buying with Malaysian Ringgit and it's sold in US dollars."
  • More Kiteworks Pricing and Cost Advice →

  • "According to our customers, the price of MetaDefender is high and it continues to increase by almost 15 percent each year."
  • More MetaDefender Email Security Solutions Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Threat Explorer is an invaluable tool for me, and it plays a crucial role in helping me discern the origins of various… more »
    Top Answer:The product must provide better malware detection. The detection algorithms don't perform the way I hope they would.
    Top Answer:Kiteworks is a secured file sharing platform that enables users to collaborate with different parties across a robust… more »
    Top Answer:The benefits that Kiteworks has provided to its customers in terms of data sovereignty.
    Top Answer:There is room for improvement in terms of support. My team always faces challenges in accessing fast resolution for the… more »
    Top Answer:We paid for a three-year agreement. The cost is kind of high. For smaller companies, it may be outside of their budget… more »
    Top Answer:They offer a feature called SmartLink neutralization. I have tried it before. It seemed to work most of the time… more »
    Comparisons
    Also Known As
    MS Defender for Office 365
    Accellion
    OPSWAT MetaDefender Email Security, MetaDefender Email Gateway Security, MetaDefender Email Security
    Learn More
    Overview

    Microsoft Defender for Office 365 is a comprehensive security solution designed to protect organizations against advanced threats in their email, collaboration, and productivity environments. It combines the power of Microsoft's threat intelligence, machine learning, and behavioral analytics to provide real-time protection against phishing, malware, ransomware, and other malicious attacks.

    With Microsoft Defender for Office 365, organizations can safeguard their email communication by detecting and blocking malicious links, attachments, and unsafe email content. It employs advanced anti-phishing capabilities to identify and prevent sophisticated phishing attacks that attempt to steal sensitive information or compromise user credentials.

    This solution also offers robust protection against malware and ransomware. It leverages machine learning algorithms to analyze email attachments and URLs in real-time, identifying and blocking malicious content before it reaches users' inboxes. Additionally, it provides advanced threat-hunting capabilities, allowing security teams to proactively investigate and respond to potential threats.

    Microsoft Defender for Office 365 goes beyond email protection and extends its security features to other collaboration tools like SharePoint, OneDrive, and Teams. It scans files and documents stored in these platforms, ensuring that they are free from malware and other malicious content. It also provides visibility into user activities, helping organizations detect and mitigate insider threats.

    Furthermore, this solution offers rich reporting and analytics capabilities, providing organizations with insights into their security posture and threat landscape. It enables security administrators to monitor and manage security incidents, track trends, and take proactive measures to enhance their overall security posture.

    Kiteworks empowers organizations to effectively manage risk in every send, share, receive, and save of sensitive content over numerous communications channels: email, file sharing, managed file transfer, APIs, and web forms. The Kiteworks platform unifies, tracks, controls, and secures sensitive content moving within, into, and out of an organization, significantly improving risk management and ensuring regulatory compliance.

    OPSWAT MetaDefender Email Security solutions are a set of industry-leading email security solutions for organizations, especially critical infrastructures. OPSWAT MetaDefender Email Security solutions introduce key capabilities to elevate organizations’ email security posture, protecting against undisclosed vulnerabilities, zero-day exploits, and malware.

    OPSWAT MetaDefender Email Security solutions leverage proprietary OSPWAT technologies such as Deep CDR, Multiscanning, and Proactive DLP to prevent advanced malware attacks and data breaches. This set of solutions includes an on-premises deployment and a cloud service.


    Key Features:

    Anti-Phishing and Anti-Spam
    Utilizing layered anti-phishing and anti-spam technologies, OPSWAT MetaDefender Email Security solutions perform real-time URL reputation checks and spear-phishing detection to prevent sophisticated attacks. Links are also redirected to MetaDefender Cloud for additional checks.

    Deep CDR
    OPSWAT’s Deep CDR technology sanitizes attachments and emails in real-time to remove malicious components. A new file with similar characteristics will then be reconstructed with only benign components. Deep CDR supports over 130 file types.

    Multiscanning
    MetaDefender Email Security solutions scan files with 20 AV engines to deliver a detection rate of over 98%, with fewer false positives.

    Proactive DLP
    The Proactive DLP technology redacts sensitive and confidential data, including personally identifiable information (PII), in emails, preventing data breaches and helping comply with industry standards. Proactive DLP supports over 40 file types.


    Benefits:

    Protection against Advanced Phishing Attacks
    Protect users from social engineering attacks, thus ensuring IT can raely less on user awareness. 

    Removal of Malicious Content
    Protect business productivity files by removing document-based threats from attachments.

    Zero-Day Exploit Prevention
    Effectively eliminate zero-day targeted attacks by relying on prevention rather than detection.

    Compliance with Industry Standards
    Proactively identify and redact PII and sensitive data to prevent accidental leakage.

    Protection Against Threats Hidden in Encrypted Files
    Decrypt all password-protected files with user engagement.

    Sample Customers
    Microsoft Defender for Office 365 is trusted by companies such as Ithaca College.
    United States Securities and Exchange Commission, National Health Service, Husch Blackwell LLP, NYC Health + Hospitals, Viatris, MITRE Corporation, Chubb, Kraft Heinz, KPMG, Kohler, National Institute of Standards and Technology, Purdue Pharma, AVL
    Information Not Available
    Top Industries
    REVIEWERS
    Manufacturing Company17%
    Computer Software Company17%
    Comms Service Provider13%
    Government7%
    VISITORS READING REVIEWS
    Computer Software Company17%
    Financial Services Firm9%
    Manufacturing Company7%
    Government7%
    VISITORS READING REVIEWS
    Government14%
    Financial Services Firm12%
    Computer Software Company8%
    Manufacturing Company7%
    VISITORS READING REVIEWS
    Retailer14%
    Financial Services Firm13%
    Government11%
    Computer Software Company10%
    Company Size
    REVIEWERS
    Small Business42%
    Midsize Enterprise16%
    Large Enterprise42%
    VISITORS READING REVIEWS
    Small Business30%
    Midsize Enterprise19%
    Large Enterprise51%
    REVIEWERS
    Small Business23%
    Large Enterprise77%
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise14%
    Large Enterprise66%
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise13%
    Large Enterprise65%
    Buyer's Guide
    Kiteworks vs. MetaDefender Email Security Solutions
    May 2024
    Find out what your peers are saying about Kiteworks vs. MetaDefender Email Security Solutions and other solutions. Updated: May 2024.
    771,170 professionals have used our research since 2012.

    Kiteworks is ranked 13th in Email Security with 12 reviews while MetaDefender Email Security Solutions is ranked 24th in Email Security with 3 reviews. Kiteworks is rated 8.8, while MetaDefender Email Security Solutions is rated 8.4. The top reviewer of Kiteworks writes "A unified, secure way to share sensitive content, with no file size limitations". On the other hand, the top reviewer of MetaDefender Email Security Solutions writes "Helpful support, and useful dashboards". Kiteworks is most compared with Sterling Commerce Connect:Direct, MOVEit, Fortra's GoAnywhere MFT, SharePoint and Cisco Secure Email Threat Defense, whereas MetaDefender Email Security Solutions is most compared with Proofpoint Email Protection and Barracuda Email Security Gateway. See our Kiteworks vs. MetaDefender Email Security Solutions report.

    See our list of best Email Security vendors and best Secure Email Gateway (SEG) vendors.

    We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.