No more typing reviews! Try our Samantha, our new voice AI agent.

KerioControl vs Zyxel Unified Security Gateway comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 7, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

KerioControl
Ranking in Unified Threat Management (UTM)
8th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
58
Ranking in other categories
Firewalls (27th), Intrusion Detection and Prevention Software (IDPS) (13th)
Zyxel Unified Security Gateway
Ranking in Unified Threat Management (UTM)
12th
Average Rating
6.6
Reviews Sentiment
4.9
Number of Reviews
4
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Unified Threat Management (UTM) category, the mindshare of KerioControl is 4.4%, up from 3.2% compared to the previous year. The mindshare of Zyxel Unified Security Gateway is 3.4%, down from 3.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Unified Threat Management (UTM) Mindshare Distribution
ProductMindshare (%)
KerioControl4.4%
Zyxel Unified Security Gateway3.4%
Other92.2%
Unified Threat Management (UTM)
 

Featured Reviews

Constantnos Achilleos - PeerSpot reviewer
Product manger at Asbis Mediteranean
Leveraging geo-tagging and web filtering for enhanced network security
The solution is used for site-to-site VPN connections and it is valued for its cost efficiency and easy connectivity. It is especially beneficial for multi-site VPNs and is used in about fifteen different components KerioControl has provided a financial benefit as it allows purchasing one license…
reviewer2399337 - PeerSpot reviewer
Sales and technical consultant at a manufacturing company with 10,001+ employees
User has benefited from stable performance and effective completion of security tasks
I use it mostly for VPN and for some firewall solutions When considering my main use case with VPN, I can say that I got the Zyxel Unified Security Gateway, and it works fine. However, we are thinking about using a different solution based on open source because Zyxel Unified Security Gateway…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I find this solution to be rich in features and does all that I require, for example, it is easily manageable and has comprehensive virus detection."
"The flexibility of the system, the capacity to provide the right level of security, and the ability to be integrated into different kinds of infrastructures are the most valuable features."
"The tool shows what has been blocked externally. It's very good because once installed and correctly set up, it allows you to work from home as if you are in the office, without any errors or issues. It's very simple to use, click to connect or disconnect."
"The solution’s firewall and intrusion detection features are quite good because you can see exactly who is attacking you and who is getting blocked."
"The stability of Kerio Control is good."
"When one of the employees of my customers is using the VPN Client, I have created for them that they will always get a message. When the VPN Client connects to Kerio Control from the outside, they will get an email so they know when they are connected and when they are disconnected what is happening to their network."
"Our clients see ROI with Kerio Control, as they are saving bandwidth costs."
"But for us, it covers almost everything we do with it, which makes it quite a suitable product for us."
"The solution can scale well."
"This is a capable appliance and the standard features work well for us."
"The cost is very low."
"The most valuable features of the solution stem from web filtering, malware protection, and antivirus."
"The Zyxel Unified Security Gateway solution is stable and does its job effectively."
 

Cons

"I have had a few issues with HTTPS decryption. The solution also does not show the actual user's Internet usage."
"Their support is getting better but still needs improvement."
"The stability is pretty good. I've only had one issue with it before. It was set to update on its own, and it didn't update and the update failed, so it didn't come back on for some reason."
"Effectively, I can't use the WiFi facility in the appliance and had to purchase a separate web that supports VLANs."
"The security part of the software, like virus scanning, website, traffic monitoring, things like that, can take a beating on the appliance. And when there's a lot of things going on, the system can get bogged down. The actual security functionality of it needs a little bit more work, which I believe they are remedying or attempting to remedy at this time, but that's the downfall at this time."
"I would like to see a little improvement in their technical support when you have a problem. I may be a little jaded because I came from Kerio when we could call and get a person on the phone who worked on the product. Every tech had their own demo setup. They had instant messaging capability with the developers. If we found a problem, then we could get a result for it quickly. Now, the product seems to be 24 hours. They have also gone to the model that if you need quicker support, then they now charge you additional for the exact same level of support that they used to give. I am assuming it's the exact same level of support that they say it is. I'm not paying extra for it. That's the biggest flaw with the product."
"There's also room for improvement in the Traffic Rules. We define networks to use a specific outgoing interface, say VSAT, shore, or marine WiFi, which is okay. But then all we have is a checkbox that says "Use other internet interfaces if this one is unavailable." What we would prefer would be to have a priority list. So if VSAT is unavailable, try to use 4G, etc. We haven't really found a reliable way of doing that in the current release."
"At the moment, our workaround is just to reboot the box every two weeks, which is inconvenient, but if they're going to solve this, then we just have to wait."
"The product has some scalability and data management issues where improvements are required."
"I have never seen it in any company that I've worked with before, and I would advise other companies not to buy it."
"The integration capability is quite challenging. The system is very complicated, and many features are hidden."
"Although manageable, the user interface is a little bit slow and could be improved. The advanced UI allows me to do whatever I want, but this is where the issue of speed exists."
"Sometimes it reboots when you least expect it, and that's the main issue."
 

Pricing and Cost Advice

"KerioControl's pricing is reasonable. The license for KerioControl is annual. It's difficult to specify an exact cost since it varies depending on the number of users and additional software combined with it. For example, a basic box might cover 25 users, but licenses can be purchased starting from 10 users."
"The price of Kerio Control could be better, it is a bit overpriced compared to other solutions."
"I think it is a bit on the pricey side, but it's okay. I've got 50 licenses which I think is $250 a year or something like that."
"GFI has made a stupid decision regarding small office licensing. For offices where there are only three to five employees and had five years towards a five user product, they now force these customers to a 10-year user license. I really don't understand it. It's a stupid decision for the small offices who want a good solution for security because they'll probably decide to go to another product. Why should they buy something that they don't use?"
"On the low-end device that I use, it has unlimited IP addresses. So, they have a subscription model where, on the higher models, you pay X dollars for 10 IP addresses. Then, if you want any more, you have to pay more on the model. On the low-end model, it has unlimited IP addresses, because if you have too many users, the thing will just slow you down and stop working. At some point, you need to say, "Okay, I've grown to a point where performance is impacted. I need to get some bigger hardware." If I get to that stage, I will possibly look at using one of the virtual appliances and putting it on some bigger hardware."
"The fixed model of users and devices is a bit of a problem for us. We want to be able to expand it fast and not have to contact our supplier first to get a license... If they had a larger fixed price with unlimited users or devices, that would help. Now, it's five users each time. A pack of 100 or 200 users for a certain price would make it more dynamic and user-scalable."
"Pricing is good, but the licensing took a lot of time."
"Its initial cost is less as compared to other products. It becomes a bit costly when you pay for the products that you don't use. We paid for almost all the products through subscription, but we are using only a few products. We use EndPointSecurity, Kerio Connect, WebMonitor, and LanGuard. We don't use the rest of the products."
"The price of Zyxel Unified Security Gateway is good compared to other similar products in the market."
"This gateway is pretty cheap."
report
Use our free recommendation engine to learn which Unified Threat Management (UTM) solutions are best for your needs.
909,647 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Construction Company
12%
Comms Service Provider
11%
Computer Software Company
11%
Outsourcing Company
8%
Comms Service Provider
19%
Financial Services Firm
7%
Outsourcing Company
7%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business44
Midsize Enterprise9
Large Enterprise3
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for KerioControl?
KerioControl offers good pricing as one license covers all features needed without extra payment. The price for the product is rated as ten out of ten.
What needs improvement with KerioControl?
Regarding KerioControl's application awareness and control feature, I have not used it much.
What is your primary use case for KerioControl?
With KerioControl, we usually use them for site-to-site VPNs for most of our clients. With multiple offices, we use KerioControl as our solution.
What is your experience regarding pricing and costs for Zyxel Unified Security Gateway?
I cannot definitively comment on whether Zyxel Unified Security Gateway is an affordable product as I haven't done comparisons with other solutions. When our license expires, we plan to explore ope...
What needs improvement with Zyxel Unified Security Gateway?
The integration capability is quite challenging. The system is very complicated, and many features are hidden. I'm looking for something new that is slightly simpler. Regarding user experience, the...
What is your primary use case for Zyxel Unified Security Gateway?
I use it mostly for VPN and for some firewall solutions. When considering my main use case with VPN, I can say that I got the Zyxel Unified Security Gateway, and it works fine. However, we are thin...
 

Overview

 

Sample Customers

Triton Technical, McDonald's
Information Not Available
Find out what your peers are saying about KerioControl vs. Zyxel Unified Security Gateway and other solutions. Updated: August 2026.
909,647 professionals have used our research since 2012.