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Kentik vs Pulseway comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Kentik
Ranking in Network Monitoring Software
22nd
Average Rating
9.2
Reviews Sentiment
7.3
Number of Reviews
16
Ranking in other categories
Distributed Denial-of-Service (DDoS) Protection (16th)
Pulseway
Ranking in Network Monitoring Software
50th
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
6
Ranking in other categories
Server Monitoring (18th), Remote Monitoring and Management (RMM) (14th)
 

Mindshare comparison

As of July 2026, in the Network Monitoring Software category, the mindshare of Kentik is 1.8%, up from 0.8% compared to the previous year. The mindshare of Pulseway is 0.6%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
Kentik1.8%
Pulseway0.6%
Other97.6%
Network Monitoring Software
 

Featured Reviews

ADRIANA SALDARRIAGA TOBON - PeerSpot reviewer
Sales Manager at IFX NEtworks
Client experience and cybersecurity have improved with an easy setup
The solution is valuable for client experience, especially in the financial sector. The most important feature is cybersecurity. The pricing is good, but the functionality is the most important aspect for clients. The solution is easy to deploy and requires only one person to set up, making it easy and quick. Overall, the ease of use and the fact that it meets client expectations are major positives.
Pieter Plas - PeerSpot reviewer
Owner at Beerepoot Automatisering B.V.
A solution with a great monitoring system and ability to control access remotely
The initial setup was straightforward. Deployment depends on the size of a customer. We make the customer in the enterprise server, and there is a download per customer for the installation package. We can also roll it out very easily, and when we install it on one or two systems, it explores the network for more systems. We can then fire a deployment package on the other systems. So in one hour, we can do a lot. Most of the time, 90% of the work is very easy, and the last 10% are the business-critical systems from a customer. Also, we manually install important customer systems, like special applications where we like to monitor specific services in the server itself.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We're pretty happy with the API functionality. It's web, and it's very simple to set up queries. It has served us well and you don't need to be an expert on the API or the product to set these things up."
"In terms of overall vendor partnership, I'd give Kentik a nine out of 10; they're right up there as one of my best partners to work with, amongst all the contracts that I own, and they're very customer-centric, always available, with nothing too small or too big that I can't ask them to help with, and they seem to be willing and able to jump in no matter what."
"The drill-down into detailed views of network activity helps to quickly pinpoint locations and causes. All the information is there."
"Monitoring operational efficiency is easy."
"One of the valuable features is the intuitive nature of building out reports, and then triggering actions based on specific metrics from those reports. It has a really good UI and the ability to surface data through the reporting functions is pretty good. That's helped a lot in the security space."
"Kentik answers the flow question: what are my flows, where are they are going, and what can I do to better optimize my connectivity."
"Kentik is worth the money to have as a tool."
"The most valuable feature is being able to pull traffic patterns; to and from destinations. We're able to understand where our traffic is going, our top talkers from an AS set, as well as where our traffic's coming from."
"The setup is simple."
"It has made life a lot easier for the administrators."
"Using this platform has allowed us to reach and assist our remotely based clients, regardless of their location provided they have an internet connection."
"So this solution allows for 24/7 support and is very handy."
"It gives you remote control and has a mobile app."
"It has been very helpful to get notifications about various issues with my servers and network to help me take action to resolve problems before they become major issues."
"We like the patching of the window updates in the client's systems. You can automatically do updates with a single click."
"One of the applications I have used the most was to troubleshoot users and I've never faced difficulties or issues with the application itself."
 

Cons

"I've checked out the V4 version of the interface and it's still a little bit clunky for me to use. I still go back to the old interface. That's definitely one that they still need to work on. It doesn't seem like everything that you get in the V3, the older interface, is there. For instance, I was trying to add a user or do the administrative tasks in V4, and I couldn't figure out where I was supposed to do that."
"Perhaps a better explanation would be to see how tagging is captured and a method of comparing my tagged interfaces on Kentik’s side."
"The only downside to Kentik, something that I don't like, is that it's great that it shows you where these anomalies lie, but it's not actionable. Kentik is valuable, don't get me wrong, but if it had an actionable piece to it..."
"The product could strive for more improvements to become closer to perfect."
"I would like to see them explore the area of cost analysis."
"I consider the pricing model as an area for improvement."
"I would like to see more granular user and security rights."
"They're moving more in a direction where they are saying, "Hey, here's information that you may be interested in or may a need," before the question has to explicitly be asked. Continuing to move in that direction would be a good thing."
"However, the solution does not allow you to make a script for just one customer, so it would be great if that is improved."
"It would be nice if it also had a desktop application, similar to the phone app, which would allow me to monitor and control computers from my desktop."
"They have good technical support but it's not excellent."
"Remote Desktop Assistance for Mac endpoints - not having this functionality is a major inconvenience in having to have two systems for clients using this platform."
"Sometimes the speed is a problem. When I've been remote controlling people, from time to time, there were some issues with people in Hong Kong."
"GUI needs to be improved and the solution lacks a process for monitoring VOIP calls."
"Support needs to be improved because we've sometimes had to wait 24 hours to get a response."
"There are some bugs or glitches."
 

Pricing and Cost Advice

"We have an annual contract with Kentik that we renew each year for a set number of licenses. We also have some burstable licenses which we can spin up and spin down, and those are paid as they are used."
"The tool is cheaply priced."
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Top Industries

By visitors reading reviews
Comms Service Provider
13%
Financial Services Firm
12%
Construction Company
10%
Manufacturing Company
7%
Construction Company
11%
Computer Software Company
9%
Comms Service Provider
8%
Outsourcing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise3
Large Enterprise8
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Kentik?
I would say Kentik's pricing is not cheap. From my perspective as part of the technical team, I would not categorize it as expensive, but I know it is not cheap.
What needs improvement with Kentik?
There's always room for improvements and better relations when using any kind of product. We faced some issues with Kentik UI and alerting, which we asked them to fix, and they succeeded. They have...
What is your primary use case for Kentik?
We are using Kentik mostly for synthetic tests, and from one last year, network monitoring as well. We are using it for inter DC BGP tests and server monitoring as well.
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Comparisons

 

Overview

 

Sample Customers

Pandora, Yelp, Neustar, Box, University of Washington, Zoom, Tata, and Cogent. 
Dell, Canon, Siemens, Harvard University, Northwestern University
Find out what your peers are saying about Kentik vs. Pulseway and other solutions. Updated: June 2026.
903,067 professionals have used our research since 2012.