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Kentik vs Pulseway comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Kentik
Ranking in Network Monitoring Software
29th
Average Rating
9.2
Reviews Sentiment
7.3
Number of Reviews
16
Ranking in other categories
Distributed Denial-of-Service (DDoS) Protection (16th)
Pulseway
Ranking in Network Monitoring Software
54th
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
6
Ranking in other categories
Server Monitoring (17th), Remote Monitoring and Management (RMM) (15th)
 

Mindshare comparison

As of April 2026, in the Network Monitoring Software category, the mindshare of Kentik is 1.8%, up from 0.7% compared to the previous year. The mindshare of Pulseway is 0.5%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
Kentik1.8%
Pulseway0.5%
Other97.7%
Network Monitoring Software
 

Featured Reviews

SS
Network Engineer III at Fortanix
Integrating synthetic tests and network monitoring enhances traffic pattern visualization
The Kentik support team is good. If you want me to rate them on a scale, I would give them eight. I had a call with the Kentik support team for fifteen minutes, so I'm going to give them eight for now. The reason for giving them an eight is that they are good and address our issues. They have monthly calls and discuss the product roadmap with us, including what is needed and what is not. However, when we are working on some real issues with Kentik, I sometimes feel there's a delay due to the busyness of their teams. We faced some outages and were not able to get the desired results from Kentik tools, so that took a little time to resolve.
Pieter Plas - PeerSpot reviewer
Owner at Beerepoot Automatisering B.V.
A solution with a great monitoring system and ability to control access remotely
The initial setup was straightforward. Deployment depends on the size of a customer. We make the customer in the enterprise server, and there is a download per customer for the installation package. We can also roll it out very easily, and when we install it on one or two systems, it explores the network for more systems. We can then fire a deployment package on the other systems. So in one hour, we can do a lot. Most of the time, 90% of the work is very easy, and the last 10% are the business-critical systems from a customer. Also, we manually install important customer systems, like special applications where we like to monitor specific services in the server itself.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"In terms of the solution’s real-time visibility across our network infrastructure, I have not been able to find any other monitoring or netflow visualization tool that gives me the kind of information I get from Kentik. If I need to take a deep-dive into something that I see, it's really easy for me to do that. Whereas with most other things, I have to use five or six other tools to get that kind of data, with Kentik, I have it all in one place."
"I am able to do a lot of work on the visualization end to create different visualizations and different ways to get information out of it."
"Overall, I would give Kentik nine out of ten stars."
"We have been extremely happy with the features; they were exactly what we were after."
"Before using the solution, we had to do all these manual tasks, such as running all these queries manually, and building our tech cost-report used to be a two or two-and-a-half-week effort, and using Kentik, and the automation that it provides us, we've brought that down to a day or two, which is a massive time savings."
"The most important feature is cybersecurity."
"Kentik excels in telemetry within data centers and works well in multi-vendor environments."
"Monitoring operational efficiency is easy."
"The setup is simple."
"One of the applications I have used the most was to troubleshoot users and I've never faced difficulties or issues with the application itself."
"It has been very helpful to get notifications about various issues with my servers and network to help me take action to resolve problems before they become major issues."
"So this solution allows for 24/7 support and is very handy."
"It gives you remote control and has a mobile app."
"It has made life a lot easier for the administrators."
"The solution has great workflow and server modules."
"We like the patching of the window updates in the client's systems. You can automatically do updates with a single click."
 

Cons

"I believe they're already working on this, but I would love for them to create better integrations from network flow data to application performance — tracing — so that we could overlay that data more readily. With more companies going hybrid, flow logs and flow data, whether it be VPC or on-prem, matched with application performance and trace data, is pretty important."
"The only downside to Kentik, something that I don't like, is that it's great that it shows you where these anomalies lie, but it's not actionable."
"I would like to see more granular user and security rights."
"There is a large difference between BGP and normal nodes. I don't think this plays out to the best for the customer or Kentik."
"It also detects anomalies proactively, but the same is not so true when it comes to real network problems, since they tend to just happen."
"We asked for a way, regarding the potential networks that exist, to hook Kentik up with external tools like peering DBs to correlate things together and see what we can do... This is all in the [next] beta now."
"I consider the pricing model as an area for improvement."
"Version 4 of the platform is good and going in the right direction."
"There are some bugs or glitches."
"GUI needs to be improved and the solution lacks a process for monitoring VOIP calls."
"However, the solution does not allow you to make a script for just one customer, so it would be great if that is improved."
"Support needs to be improved because we've sometimes had to wait 24 hours to get a response."
"Sometimes the speed is a problem. When I've been remote controlling people, from time to time, there were some issues with people in Hong Kong."
"The solution does not allow you to make a script for just one customer."
"They have good technical support but it's not excellent."
"Remote Desktop Assistance for Mac endpoints - not having this functionality is a major inconvenience in having to have two systems for clients using this platform."
 

Pricing and Cost Advice

"We have an annual contract with Kentik that we renew each year for a set number of licenses. We also have some burstable licenses which we can spin up and spin down, and those are paid as they are used."
"The tool is cheaply priced."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Comms Service Provider
10%
Construction Company
10%
Computer Software Company
8%
Construction Company
15%
Computer Software Company
10%
Manufacturing Company
6%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise3
Large Enterprise8
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Kentik?
I would say Kentik's pricing is not cheap. From my perspective as part of the technical team, I would not categorize it as expensive, but I know it is not cheap.
What needs improvement with Kentik?
There's always room for improvements and better relations when using any kind of product. We faced some issues with Kentik UI and alerting, which we asked them to fix, and they succeeded. They have...
What is your primary use case for Kentik?
We are using Kentik mostly for synthetic tests, and from one last year, network monitoring as well. We are using it for inter DC BGP tests and server monitoring as well.
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Comparisons

 

Overview

 

Sample Customers

Pandora, Yelp, Neustar, Box, University of Washington, Zoom, Tata, and Cogent. 
Dell, Canon, Siemens, Harvard University, Northwestern University
Find out what your peers are saying about Kentik vs. Pulseway and other solutions. Updated: March 2026.
885,444 professionals have used our research since 2012.