Kentik and Pulseway compete in the network management software category. Kentik seems to have the upper hand in network traffic analysis, relying on its comprehensive NetFlow visualization and analysis capabilities.
Features: Kentik provides real-time visibility and DDoS alarming, enhancing network monitoring efficiency. Its customizable dashboards offer critical insights for network planning, security, and troubleshooting. Kentik’s data explorer is especially beneficial for detailed traffic analysis. Pulseway features remote management with mobile app support, real-time notifications for timely alerts, and workflow automation that allows streamlined processes. It facilitates patching across various systems and is user-friendly, catering to IT administrators needing remote access.
Room for Improvement: Kentik users express the need for more granular user permissions and visual enhancements, particularly during the transition from V3 to V4. They also seek improved cost analysis and integrated network performance capabilities. Building in mitigation solutions could make its insights more actionable. Pulseway could improve speed and enhance its GUI, particularly for remote desktop on Mac. Increased scripting flexibility for individual customers and a desktop application complementing the mobile app would boost usability.
Ease of Deployment and Customer Service: Kentik is known for robust support and proactive communication, ensuring a seamless experience with its hosted SaaS model. It boasts responsive help and technical guidance. Pulseway offers hybrid cloud deployment, known for user-friendly installation and setup. Its straightforward architecture ensures compatibility across diverse environments. Both receive positive feedback for technical support, with Kentik noted for problem-solving and Pulseway for ease of deployment.
Pricing and ROI: Kentik is a higher-cost solution aimed at large networks needing extensive flow analysis. It provides cost-saving benefits by optimizing traffic and strategic network decisions, tying ROI to efficient management. Pulseway offers competitive pricing with a simple licensing structure, recognized for high value across various devices. Its cost-effectiveness is appealing for businesses needing comprehensive IT management without hefty expenses.
| Product | Market Share (%) |
|---|---|
| Kentik | 0.9% |
| Pulseway | 0.2% |
| Other | 98.9% |
| Company Size | Count |
|---|---|
| Small Business | 4 |
| Midsize Enterprise | 3 |
| Large Enterprise | 8 |
Kentik's AIOps Network Traffic Intelligence platform unifies network operations, performance, security, and business intelligence.
With a purpose-built big data engine delivered as public or private SaaS, Kentik captures a high-resolution view of actual network traffic data and enriches it with critical application and business data, so every network event or analysis can be tied to revenue & costs, customer & user experience, performance & risk.
Pulseway is a remote monitoring and management (RMM) platform designed to help MSPs and IT teams manage modern IT networks, reduce downtime, and achieve efficiency through automation, while increasing end-user satisfaction.
Pulseway’s intuitive interface provides real-time actionable detailed information on servers, workstations, and network devices. Using Pulseway’s customizable alerts, you can quickly identify problems, communicate with users, and automatically resolve issues with built-in commands and scripts.
Some of Pulseway’s benefits and features include:
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