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Kentik vs Meraki Dashboard comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.0
Kentik enhances network management and cost efficiency, offering data insights while reducing engineering efforts, boosting operational efficiency and security.
Sentiment score
1.0
Organizations experience varying ROI from Meraki Dashboard, with benefits in efficiency and global device management via a browser.
In production environments, especially for service providers on IP networks and data centers, Kentik helps in reducing the time to identify and resolve issues.
 

Customer Service

Sentiment score
8.3
Kentik's customer service is efficient and responsive, with proactive communication and expertise, greatly enhancing user satisfaction.
Sentiment score
6.6
Meraki Dashboard's customer service is generally praised for knowledge and efficiency, though some users report wait time issues.
They have monthly calls and discuss the product roadmap with us to determine what is needed.
I have mostly used forums for any support needed because the setup is straightforward and the documentation is quite good.
When our site went down, Cisco's technical support was very responsive and effective, so I would rate them nine out of ten for their support.
The support response time can be slow, sometimes taking up to fifteen hours.
They are instantly available for technical support from Meraki Dashboard.
 

Scalability Issues

Sentiment score
8.3
Kentik is praised for its scalability in large, global installations, handling increased data flows and integrating with Kubernetes.
Sentiment score
4.6
The Meraki Dashboard provides scalable, user-friendly management for organizations of all sizes, supporting extensive devices and seamless expansion.
Kentik's integration with Kubernetes makes scaling easier.
You can scale as many devices and tests as you want, but you should have a good number of credits in your accounts.
 

Stability Issues

Sentiment score
8.1
Users commend Kentik for its strong stability, minimal disruptions, efficient issue resolution, and satisfactory performance, especially in lab settings.
Sentiment score
5.1
Meraki Dashboard is reliable with minimal downtime, occasional VPN issues, and strong user confidence in its stability.
Based on stability, I would give Kentik a nine.
In production, however, dimensioning of the underlying platforms is something to be mindful of.
We have not encountered any downtime related to the Meraki cloud feature in the last five years.
 

Room For Improvement

Kentik users desire enhanced permissions, UI, API access, integrations, AI, insights, cost-effectiveness, and alert and data features.
Meraki Dashboard needs improvements in licensing, UI, VPN setup, device integration, stability, documentation access, and advanced features.
More work is required to integrate AI for troubleshooting, simplifying root cause analysis, and providing suggested solutions for network issues.
There is a need for price reductions in developing countries, as the cost of Meraki is quite high.
Improving AI could be a significant role-changer for many aspects.
The cameras are not connected through Meraki, but all other devices are on Meraki networks.
 

Setup Cost

Kentik's pricing depends on usage factors, offering discounts for education, with annual and multi-year contracts available.
Meraki Dashboard is costly but offers robust support and management, with pricing varying by license length and device type.
The pricing is good and aligns with the market target.
Kentik’s pricing is competitive in the marketplace.
The cost of the Meraki solution is high, which may not be affordable for smaller companies, especially in developing countries.
If we involve a third-party vendor, the price will definitely go up.
 

Valuable Features

Kentik offers real-time network visibility, customizable dashboards, and automation, enhancing security, performance, and user experience efficiently.
Meraki Dashboard excels with user-friendly interface, cloud management, security features, and centralized control, enhancing network performance and management.
One of the most valuable features of Kentik, especially for service providers, is its ability to visualize all the BGP peering and the status of the BGP peering platform.
Overall, the ease of use and the fact that it meets client expectations are major positives.
Kentik is easy to use and set up.
You can also implement some security measures over Meraki Dashboard, such as Cisco Umbrella, which is a powerful DNS security tool, and you can manage FTD firewalls through Meraki Dashboard, making it very beneficial.
It's completely cloud-managed, and in a simplified way, you don't need to visit any physical infrastructure to monitor activities.
It summarizes everything in one place, which is very important for our organization.
 

Categories and Ranking

Kentik
Ranking in Network Monitoring Software
34th
Average Rating
9.2
Reviews Sentiment
7.3
Number of Reviews
16
Ranking in other categories
Distributed Denial-of-Service (DDoS) Protection (16th)
Meraki Dashboard
Ranking in Network Monitoring Software
18th
Average Rating
8.6
Reviews Sentiment
5.7
Number of Reviews
58
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the Network Monitoring Software category, the mindshare of Kentik is 0.9%, up from 0.7% compared to the previous year. The mindshare of Meraki Dashboard is 1.1%, down from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Market Share Distribution
ProductMarket Share (%)
Meraki Dashboard1.1%
Kentik0.9%
Other98.0%
Network Monitoring Software
 

Featured Reviews

ADRIANA SALDARRIAGA TOBON - PeerSpot reviewer
Client experience and cybersecurity have improved with an easy setup
The solution is valuable for client experience, especially in the financial sector. The most important feature is cybersecurity. The pricing is good, but the functionality is the most important aspect for clients. The solution is easy to deploy and requires only one person to set up, making it easy and quick. Overall, the ease of use and the fact that it meets client expectations are major positives.
MURALI NIDAMANURI - PeerSpot reviewer
Dashboard provides comprehensive network security and management capabilities
I don't have specific handy names. Meraki Dashboard uses multiple functions where we can configure SSIDs, firewall policies, DHCP, multiple VLANs and DHCP configurations, VLAN configurations, access control policies, MAC binding, client access based on MAC authentication and certificate-based authentication. We have configured SSO for Windows Active Directory by configuring the RADIUS services. We have implemented many customer requirements in Meraki Dashboard. With the detailed visibility feature of Meraki Dashboard, I get connected clients information, including how much data each client downloaded and what applications they accessed. I can obtain detailed data including ISP links level monitoring and speed. I can perform speed tests, generate analytics reports, convert to Excel based on each user for each department, create dashboards, monitor and limit bandwidths, and restrict specific URLs. The advanced security configuration in Meraki Dashboard is useful for network security. Substantial security can be achieved within Meraki Dashboard itself, eliminating the need for additional firewalls to protect your network. You can configure WAN monitoring, users' ACLs, URL filtering, web filtering, and department-wise access configuration for specific client applications. It's completely cloud-managed, and in a simplified way, you don't need to visit any physical infrastructure to monitor activities. Apart from access points, everything is in the cloud. We have monitored IoT solutions, CCTV monitoring, and can detect and control intrusions. When people connect IoT devices to your network, Meraki Dashboard can detect what device it is and control those access controls, even with different operating systems.
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Comms Service Provider
9%
Financial Services Firm
8%
Manufacturing Company
7%
Computer Software Company
16%
Manufacturing Company
8%
Educational Organization
7%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise3
Large Enterprise8
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise13
Large Enterprise25
 

Questions from the Community

What is your experience regarding pricing and costs for Kentik?
I would say Kentik's pricing is not cheap. From my perspective as part of the technical team, I would not categorize it as expensive, but I know it is not cheap.
What needs improvement with Kentik?
There's always room for improvements and better relations when using any kind of product. We faced some issues with Kentik UI and alerting, which we asked them to fix, and they succeeded. They have...
What is your primary use case for Kentik?
We are using Kentik mostly for synthetic tests, and from one last year, network monitoring as well. We are using it for inter DC BGP tests and server monitoring as well.
What do you like most about Meraki Dashboard?
We greatly utilize the network because we can plug it into the DNS, VPN, or equipment. It's very good. Meraki Dashboard enhances wireless network management. We appreciate its flexibility, as it al...
What is your experience regarding pricing and costs for Meraki Dashboard?
The cost of the Meraki solution is high, which may not be affordable for smaller companies, especially in developing countries.
What needs improvement with Meraki Dashboard?
Improving the AI capabilities would be beneficial as the machine should learn more extensively. The future is AI-driven. Network availability is crucial based on machine understanding, so the machi...
 

Comparisons

 

Overview

 

Sample Customers

Pandora, Yelp, Neustar, Box, University of Washington, Zoom, Tata, and Cogent. 
Coop eG, Peet's Coffee & Tea, Priefert Manufacturing, Century Care Management, Clifton College, Zürs Ski Resort, Capital FM Arena, MAXI Autohöfe
Find out what your peers are saying about Kentik vs. Meraki Dashboard and other solutions. Updated: September 2025.
869,771 professionals have used our research since 2012.