


WatchGuard Firebox and Kandji are key competitors in the cybersecurity and device management category. Kandji may hold an advantage with its extensive device management features, though pricing and support typically favor WatchGuard Firebox.
Features: WatchGuard Firebox is known for threat protection, network security capabilities, and VPN services. Kandji focuses on Apple device management, automated app updates, and security compliance.
Ease of Deployment and Customer Service: WatchGuard Firebox requires detailed network integration, with significant customer service backing. Kandji features an easy cloud-based setup with direct integrations to simplify Apple device management.
Pricing and ROI: WatchGuard Firebox generally involves more substantial upfront costs due to its hardware focus, yielding ROI through comprehensive security. Kandji’s subscription model offers efficient pricing for its advanced features in the Apple ecosystem, providing higher ROI when prioritizing Apple device management.
They appreciate the rich telemetry data from the solution, as it provides in-depth threat identification.
Cortex XDR by Palo Alto Networks helps to reduce my total cost of ownership significantly.
In Cortex XDR by Palo Alto Networks, most of the remediation is automated and the accuracy is quite good.
The time saved includes processes such as software installation, as previously we needed to take a user device remotely, but with Kandji, we can initiate software installation from the back end, which is a significant time saver.
We went from one hour for resolution time per device to 15 minutes, allowing us to save more than 50 hours of support time in a year.
I have seen a return on investment with Kandji, estimating that time saved is at least 20 to 30%, as individuals do not have to figure out which security updates to carry out themselves since the notification is pushed for them to review and install.
From a security standpoint, preventing even a single major security incident or prolonged outage can represent significant cost savings.
I do not see any return on investment after WatchGuard Firebox implementation in terms of cost reductions.
Reduced incidents and easier management helped lower operational cost.
The technical support from Palo Alto deserves a mark of ten because they reach out within an hour whenever assistance is needed.
There is no back and forth, and they know what we are asking for and come up with the best resolution for a solution.
If any of these services are missed, it becomes a problem in terms of support tickets, follow-up, or special configuration that needs to be done in the system.
I would rate the overall impression of the technical support experts, their expertise, and their competence as 10 out of 10.
The customer support at Kandji is phenomenal and is the best I have experienced from any vendor.
The customer support is the best I have ever seen.
On a scale of one to 10, I would rate the technical support of the WatchGuard Firebox a 10.
When comparing WatchGuard Firebox with other vendors such as Fortinet, SonicWall, Palo Alto, and Sophos, WatchGuard Firebox performs competitively.
Most of the time, support engineers are knowledgeable and able to assist effectively with firewall configuration issues, VPN troubleshooting, firmware updates, and security-related concerns.
You can onboard 10,000 endpoints in just hours, which demonstrates the excellent scalability of this product.
Activating the newly purchased licenses is instantaneous, allowing installations without adjustments since it's cloud-based.
Cortex XDR by Palo Alto Networks can be expanded anytime by purchasing another license without any issues related to scalability.
Kandji's scalability is quite good, though I do see a concern once organizations start getting really large and need more flexibility.
I think Kandji is a perfect choice for growing small companies that become medium-sized or even bigger.
Kandji's scalability is perfect, as my organization grew from 180 to almost 300 devices with no bottlenecks.
Overall, WatchGuard Firebox offers strong scalability for SMBs, MSPs, branch offices, and hybrid environments while keeping deployment and management relatively straightforward.
The user interface and features compared to newer firewalls are not up to the mark, which includes functionalities such as filtering, web filtering, threat protection, user identity, and UTM features that need improvement.
You can choose different models based on throughput and features, which makes it easy to support growing environments.
Cortex remains fast and responsive, even with increasing data and alerts.
The thresholds we've seen on our firewall boxes at some instances reached 80% to 85%, but even at that level of utilization, we don't observe any latency or any issues reported with respect to accessing the application.
Cortex XDR by Palo Alto Networks can be trusted completely.
I would say it is a 100% reliable product.
I have just one WatchGuard Firebox unit that is licensed, and I have no bugs on it, so I am happy with that.
Once properly configured, the platform handles VPN connectivity, traffic inspection, and security services constantly, even in multi-site environments with remote users.
There are issues with traffic hitting the firewall, which could indicate performance problems related to throughput.
Improving reporting and dashboard customization, along with the addition of real-time and exportable reports, would help SOC teams greatly.
The inclusion of this feature would allow the application of DLP policies alongside antivirus policies via a single agent and console, making it more competitive as other OEMs often offer DLP solutions as part of their antivirus products.
If the per GB data could be provided at a certain level free of cost or at the same cost which the customer is taking for the entire bundle, that would be better.
The simplicity and straightforwardness are its strongest attributes.
However, it often takes more than thirty minutes to execute the command, and sometimes it fails.
I hope there is an easier way to sandbox people's bring your own device devices because when we're doing SOC 2, it really wants us to sandbox things so that if someone were to take a device that is not ours, we could delete just our data off there and not theirs.
It gives good visibility and control over the traffic, and the UI makes it easy to manage policies and respond quickly when something comes up.
The cost for renewal after three years is 75% of the hardware cost, which is a significant problem.
When implementing a rule using a group of IPs, it is not possible to do that directly.
The pricing on SentinelOne is far more reasonable and cheaper than Cortex XDR by Palo Alto Networks.
I would say it is definitely not a cheap product, considering how mature it is and how scalable all Palo Alto products are together.
Compared to CrowdStrike, which is very costly, and SentinelOne, which is also very costly, Cortex XDR by Palo Alto Networks is a medium cost-efficient solution.
It is cheap.
The pricing is not published publicly, requiring interaction with sales representatives for details.
While it might be on the expensive side compared to Jamf Pro, it is closer in pricing to other MDMs such as Microsoft Intune, which comes with the EMS E3 license.
When we tried to renew the Palo Alto license, the cost was beyond any reasonable range.
Fortinet is more expensive than WatchGuard.
I find WatchGuard Firebox to be cost-effective.
It incorporates AI for normal behavior detection, distinguishing unusual operations.
The product provides automation responses in case of a threat attack, severity assessments, centralized manageability, and comprehensive compliance features, resulting in reduced costs.
It includes machine learning to easily analyze data and detect complex threats across endpoints, networks, or clouds.
Kandji has impacted my organization positively by definitely increasing security because it notifies you when an update is ready to be installed, and if you do not install it within a reasonable time frame, it would automatically install it.
It is reliable, a modern approach to managing Apple devices, and with features in blueprints, smart apps, and consistently reliable performance, I do not think Jamf really comes close.
The Auto Apps function is brilliant. It takes 20 seconds to push out a new app, and it automatically updates. This function really saves time.
The Firebox offers valuable features such as network security, URL filtering, UTM features, intrusion prevention and detection, and authentication.
The features of WatchGuard Firebox are most valuable for maintaining network security.
Some of the best features of WatchGuard Firebox in my experience are its ease of management, strong VPN capabilities, and integrated security services.
| Product | Mindshare (%) |
|---|---|
| Cortex XDR by Palo Alto Networks | 3.6% |
| WatchGuard Firebox | 1.3% |
| Kandji | 0.4% |
| Other | 94.7% |


| Company Size | Count |
|---|---|
| Small Business | 46 |
| Midsize Enterprise | 21 |
| Large Enterprise | 53 |
| Company Size | Count |
|---|---|
| Small Business | 6 |
| Midsize Enterprise | 5 |
| Large Enterprise | 7 |
| Company Size | Count |
|---|---|
| Small Business | 101 |
| Midsize Enterprise | 30 |
| Large Enterprise | 17 |
Cortex XDR by Palo Alto Networks provides advanced threat detection with AI-driven endpoint protection and seamless integration, ensuring multi-layered security and automatic threat response.
Cortex XDR is designed to safeguard endpoints against malware and suspicious activities. It offers advanced threat detection and response capabilities using behavioral analysis, AI, and machine learning. It seamlessly integrates with security infrastructures, providing endpoint security, firewall integration, and enhanced visibility in both cloud-based and on-premises environments.
What are the key features of Cortex XDR?Organizations in diverse sectors deploy Cortex XDR to protect against malware, leveraging its advanced threat detection capabilities. Its integration with existing security infrastructures appeals to those seeking comprehensive protection in both cloud and on-premises environments, providing enhanced visibility and threat intelligence.
Kandji offers a comprehensive device management platform, ideal for managing Apple devices. Its intuitive interface and automation streamline device workflows, enhancing security and ease of use.
Kandji stands out with its efficient administration of iOS and Mac devices, featuring a user-friendly interface, exceptional support, and reliable management capabilities. The intuitive blueprinting aids in remote device management, while automated functions streamline workflows. Users benefit from time-saving features like app deployment and updates. Although it could improve its application suite, flexibility, and support for Windows and Android, it remains a favored choice for its ability to manage large-scale environments efficiently, automating updates and securing endpoints. Users appreciate the seamless setup and impactful operational management.
What are the standout features of Kandji?In industries focusing on Apple devices, Kandji proves invaluable. Its application in device administration, app deployment, policy enforcement, and endpoint security makes it a preferred MDM platform, offering solutions tailored to manage device enrollments and enhance security, thus supporting businesses in maintaining streamlined operations.
WatchGuard Firebox is a high-performance firewall known for its ease of setup, offering robust security with layered protection and centralized management capabilities.
WatchGuard Firebox stands out for its intuitive management and high throughput, addressing security needs with features like VPN, web filtering, and threat detection. Its centralized control and reporting abilities, along with Active Directory integration, make it popular among varied organizations. Its user-friendly interface and ongoing updates enhance usability and reliability. However, there's a call for better cloud-based administration, scalability, and improved integration with third-party vendors.
What are the key features of WatchGuard Firebox?WatchGuard Firebox is implemented across industries to secure internet gateways and protect data in multi-site businesses. Its applications span from Unified Threat Management (UTM) and intrusion prevention to compliance support in business environments requiring secure connectivity through VPNs.
We monitor all Endpoint Detection and Response (EDR) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.